Operating system Windows 7 Ultimate 64-bit
I recently purchased a USB keyboard. When connected to the PC is seen as "USB-compliant keyboard" and Windows Update does not find any drivers. The same keyboard on other PCs is seen as "HID Keyboard" and it works correctly. If I go into property 'keyboard driver" in question on which the system is recognized as "USB-compliant keyboard" the string identifying as USB. Here's how it looks:
USB \ VID_062A & PID_0201 & REV_0100
USB \ VID_062A & PID_0201
On other systems always Windows 7 Ultimate 64-bit, however, is recognized as:
HID \ VID_062A & PID_0201 & REV_0100
HID \ VID_062A & PID_0201
So in this last case it works properly without any request of any driver. Windows automatically install the Keyboard HID driver and everything is ok.
Now, considering that installed in not working system I do have other HID devices fully active (a mouse and other two input devices) and assuming that the problem is due to service KBDHID, I wonder what can I do to force the system to recognize the keyboard as HID and not USB. I tried to force the keyboard HID driver in the "General properties" for the "USB-compliant keyboard" device, but does not work. Any ideas?
As a last thing I would point out that no event and no error is found in Event Viewer.
I recently purchased a USB keyboard. When connected to the PC is seen as "USB-compliant keyboard" and Windows Update does not find any drivers. The same keyboard on other PCs is seen as "HID Keyboard" and it works correctly. If I go into property 'keyboard driver" in question on which the system is recognized as "USB-compliant keyboard" the string identifying as USB. Here's how it looks:
USB \ VID_062A & PID_0201 & REV_0100
USB \ VID_062A & PID_0201
On other systems always Windows 7 Ultimate 64-bit, however, is recognized as:
HID \ VID_062A & PID_0201 & REV_0100
HID \ VID_062A & PID_0201
So in this last case it works properly without any request of any driver. Windows automatically install the Keyboard HID driver and everything is ok.
Now, considering that installed in not working system I do have other HID devices fully active (a mouse and other two input devices) and assuming that the problem is due to service KBDHID, I wonder what can I do to force the system to recognize the keyboard as HID and not USB. I tried to force the keyboard HID driver in the "General properties" for the "USB-compliant keyboard" device, but does not work. Any ideas?
As a last thing I would point out that no event and no error is found in Event Viewer.
Uninstall the keyboard in the Device Manager then restart the PC and when Windows starts it will detect and reinstall it. That MAY fix it.
RIGHT click on the keyboard entry in the Device Manager to highlight it and then LEFT click "uninstall".
RIGHT click on the keyboard entry in the Device Manager to highlight it and then LEFT click "uninstall".
�� Quote: Originally Posted by fireberd 
Uninstall the keyboard in the Device Manager then restart the PC and when Windows starts it will detect and reinstall it. That MAY fix it.
RIGHT click on the keyboard entry in the Device Manager to highlight it and then LEFT click "uninstall".
RIGHT click on the keyboard entry in the Device Manager to highlight it and then LEFT click "uninstall".
Any other idea and thankx again!
Right click on the dodgy driver in device manager >
"Update driver software" >
"Browse my Computer for driver" >
"Let me pick" >
Click on the "Hid-compliant device" driver (or try the other choice) and load it - ignore any warnings!
Reboot/test
Make sure that all usb compliant settings are correct in your bios too.
I've seen some weird bios settings where you choose which usb port the computer searches first for a usb keyboard!
"Update driver software" >
"Browse my Computer for driver" >
"Let me pick" >
Click on the "Hid-compliant device" driver (or try the other choice) and load it - ignore any warnings!
Reboot/test
Make sure that all usb compliant settings are correct in your bios too.
I've seen some weird bios settings where you choose which usb port the computer searches first for a usb keyboard!
�� Quote: Originally Posted by neo101 Right click on the dodgy driver in device manager >
"Update driver software" >
"Browse my Computer for driver" >
"Let me pick" >
Click on the "Hid-compliant device" driver (or try the other choice) and load it - ignore any warnings!
Reboot/test
Make sure that all usb compliant settings are correct in your bios too.
I've seen some weird bios settings where you choose which usb port the computer searches first for a usb keyboard!
"Update driver software" >
"Browse my Computer for driver" >
"Let me pick" >
Click on the "Hid-compliant device" driver (or try the other choice) and load it - ignore any warnings!
Reboot/test
Make sure that all usb compliant settings are correct in your bios too.
I've seen some weird bios settings where you choose which usb port the computer searches first for a usb keyboard!
I think the problem is in the moment I do insert the keyboard into the usb port: as I stated on this pc it see the keyboard as a USB keyboard. This same keyboard device in another Windows 7 64 bit (quietly identical) it is see as a HID Keyboard with ID HID\(number).
I also tried to start the kbdhid service manually. The service load fine then the keyboard is still not seen as a HID device.
I compared keyboard.inf files of both machines and they are identical, I compared registry entry and the only difference I found is this: in the working machine it call the keyboard device ID, as said, HID\(number)and it add a &MI_00 in the ID.
Here how it look the same device when correctly installed in the working Windows 7 64 bit install:
HID\VID_062A&PID_0201&REV_0100&MI_00
HID\VID_062A&PID_0201&MI_00
HID_DEVICE_SYSTEM_KEYBOARD
HID_DEVICE_UP:0001_U:0006
HID_DEVICE
Here how it look in the failing machine:
USB\VID_062A&PID_0201&REV_0100
USB\VID_062A&PID_0201
It is clear: something gone wrong in the plug&play enumeration module: in the working machine automatically it call the keyboard HID device and in the failing machine it call it with his real name, USB-compliant keyboard. Then, how to fix this? :-(
I think some of u gurus, can help with this really strange problem considering ALL OTHER HID DEVICES works fine on both machines and every kind of peripherials too, like usb drives, TV and Bluetooth sticks and stuff are recognised and configured with no problem. Also HID mouses works fine, BUT the keyboards (I also tried another type of USB keyboard and it do have exactly the same problem).
Switch off your pc
Unplug all your usb devices except keyboard/mouse
If you have laptop remove the battery
Pull the computer/psu electric cord out of your wall socket or PSU for two minutes - so no electrical power is getting to the pc.
Plug back in/switch on - see if keyboard gets loaded correctly
Unplug all your usb devices except keyboard/mouse
If you have laptop remove the battery
Pull the computer/psu electric cord out of your wall socket or PSU for two minutes - so no electrical power is getting to the pc.
Plug back in/switch on - see if keyboard gets loaded correctly
�� Quote: Originally Posted by neo101 Switch off your pc
Unplug all your usb devices except keyboard/mouse
If you have laptop remove the battery
Pull the computer/psu electric cord out of your wall socket or PSU for two minutes - so no electrical power is getting to the pc.
Plug back in/switch on - see if keyboard gets loaded correctly
Unplug all your usb devices except keyboard/mouse
If you have laptop remove the battery
Pull the computer/psu electric cord out of your wall socket or PSU for two minutes - so no electrical power is getting to the pc.
Plug back in/switch on - see if keyboard gets loaded correctly
And I also did some tests:
1) Run WinRE from install DVD = everything fine, keyboard was detected and properly used as a HID device
2) Run VistaPE = keyboard perfectly detected as a HID device
3) Run WinPE = keyboard perfectly fine as a HID Device
4) Run Linux GParted to tweak some disk = keyboard perfectly detected as HID device
Now I don't know what I have to do to fix this very annoying problem. I don't want to install Service Pack 1 just to see if it fix the problem then I'm tempted.
If u guys do have more ideas, please, u are all welcome
Do a registry backup then >
Try the 'upper/lower' filters USB solution
http://social.answers.microsoft.com/...a-5e14091d8b09
Will you tell us what PC you are running on or if DIY
Which keyboard make/model number
Which motherboard
Bios version
Are you using a powered usb hub?
More drastic
If the upper/lower filters solution didn't work - delete your "PCI Bus" driver in device manager
Force restart or shut down reboot and let Win7 redetect/download the drivers it needs
Try the 'upper/lower' filters USB solution
Quote:
1. Click �Start�, type �REGEDIT� (without quotation marks) in the �Search� bar and press Enter.
Note: If UAC (User Account Control) pops up, please accept it.
2. Right click �Computer� (the root node) in the left pane, click �Export� under the �File� menu, choose �All� under �Export range�, and select �Desktop� in the �Save� in box and type backup in �File Name�. Click �Save�.
Note: The backup file is on the Desktop and named backup.reg. We can simply restore the registry by double-clicking the backup.reg file.
3. Click �Start�, type �REGEDIT� (without quotation marks) in the �Search� bar and press Enter again.
4. Locate the �UpperFilters� value under the following key in the registry:
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{36FC9E60-C465-11CF-8056-444553540000}
5. On the �Edit� menu, click �Delete�, and then click �OK�.
6. Locate the �LowerFilters� value under the same key in the registry:
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{36FC9E60-C465-11CF-8056-444553540000}
7. On the �Edit� menu, click �Delete�, and then click �OK�.
8. Quit Registry Editor and restart the computer.
Now check if you are able to install the drivers for your devices.
Note: If UAC (User Account Control) pops up, please accept it.
2. Right click �Computer� (the root node) in the left pane, click �Export� under the �File� menu, choose �All� under �Export range�, and select �Desktop� in the �Save� in box and type backup in �File Name�. Click �Save�.
Note: The backup file is on the Desktop and named backup.reg. We can simply restore the registry by double-clicking the backup.reg file.
3. Click �Start�, type �REGEDIT� (without quotation marks) in the �Search� bar and press Enter again.
4. Locate the �UpperFilters� value under the following key in the registry:
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{36FC9E60-C465-11CF-8056-444553540000}
5. On the �Edit� menu, click �Delete�, and then click �OK�.
6. Locate the �LowerFilters� value under the same key in the registry:
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{36FC9E60-C465-11CF-8056-444553540000}
7. On the �Edit� menu, click �Delete�, and then click �OK�.
8. Quit Registry Editor and restart the computer.
Now check if you are able to install the drivers for your devices.
Will you tell us what PC you are running on or if DIY
Which keyboard make/model number
Which motherboard
Bios version
Are you using a powered usb hub?
More drastic
If the upper/lower filters solution didn't work - delete your "PCI Bus" driver in device manager
Force restart or shut down reboot and let Win7 redetect/download the drivers it needs
Thankx again NEO for your hints! I read all the thread u kindly point me on and I can say my situation is quietly different: those guys had a different problem compared to mine. My USB subsystem seems pretty ok, my printer, my bluetooth key, my HDs, my pendrives, my TV sticks, mouse, tablet works pretty ok. Even that damn keyboard work fine, BUT it do not switch from USB to HID device when I plug it in so it ask for not existent USB drives :-(((.
So I was wondering if is not too much destructive do the filter method and even worst the PCI bus method. SHouldn't I concentrate - with the help of u all - to understand WHY this damn keyboards are seen with them USB ID and not with them HID ID like should be? This happen with both the two keyboard I'm testing.
So I was wondering if is not too much destructive do the filter method and even worst the PCI bus method. SHouldn't I concentrate - with the help of u all - to understand WHY this damn keyboards are seen with them USB ID and not with them HID ID like should be? This happen with both the two keyboard I'm testing.
If you know better - fix it yerself! 
On the off-chance that the OP is still on this board: did you ever solve your keyboard problem?
The reason I'm asking is that I have the exact same problem, which is to say a USB keyboard that I'm trying to hook up to my computer, but keep getting told that Windows couldn't find a driver for my device. I tried all the solutions suggested here (bar deleting the entire USB stack and letting Windows rebuild it) and elsewhere to no effect.
The device is a perfectly ordinary Logitech USB keyboard. The kind that's supposed to work without any drivers whatsoever, which it does, pre-boot and under Linux, and even in a virtual machine running Windows XP hosted by the same Windows 7 that can't find the frickin driver.
What's even crazier is that at one point I uninstalled the kbd in Device Manager, rebooted, and then used the external keyboard to type in my password, after which Windows proceeded to go through the driver charade all over again and screw it up.
Any ideas?
The reason I'm asking is that I have the exact same problem, which is to say a USB keyboard that I'm trying to hook up to my computer, but keep getting told that Windows couldn't find a driver for my device. I tried all the solutions suggested here (bar deleting the entire USB stack and letting Windows rebuild it) and elsewhere to no effect.
The device is a perfectly ordinary Logitech USB keyboard. The kind that's supposed to work without any drivers whatsoever, which it does, pre-boot and under Linux, and even in a virtual machine running Windows XP hosted by the same Windows 7 that can't find the frickin driver.
What's even crazier is that at one point I uninstalled the kbd in Device Manager, rebooted, and then used the external keyboard to type in my password, after which Windows proceeded to go through the driver charade all over again and screw it up.
Any ideas?
What is the model number of the keyboard?
It's a Logitech Ultra-Flat Keyboard, m/n Y-BP62a, p/n 820-000230
- http://windows.microsoft.com/en-US/w...rking-properlyQuote:
- Open Device Manager by clicking the Start button
, clicking Control Panel, clicking System and Maintenance, and then clicking Device Manager.*
If you are prompted for an administrator password or confirmation, type the password or provide confirmation.
- In Device Manager, locate the device you want to update, and then double-click the device name.
- Click the Driver tab, and then click Update Driver and follow the instructions.
- Open Device Manager by clicking the Start button
Device Manager is where to go right click keyboard then click properties on the keyboard and then driver tab then click update.
I didn't find a Windows driver specific for your keyboard from MS. I was hoping it would at least list a specific generic driver.
Then you could just download it direct.
Mike
If that doesn't work go here.
Download details: Microsoft Fix it: Automated solutions for your issues
Scroll down to this. Mats_Run.devices.exe
Click Download and at prompt Save. Then right click download and select Run as Administrator. Click Accept on window that opens then follow prompts.
Maybe it will fix it or give solution.
Download details: Microsoft Fix it: Automated solutions for your issues
Scroll down to this. Mats_Run.devices.exe
Click Download and at prompt Save. Then right click download and select Run as Administrator. Click Accept on window that opens then follow prompts.
Maybe it will fix it or give solution.
Thanks for trying to help, Mike.
Yeah, I tried that but no luck.
Windows Update didn't help one bit, and the best I could do was install the HID-compliant device driver, which although it did not result in an error, din't get me a working keyboard either.
I also tried the standard HID Keyboard Device driver but that produced the following:
As for Microsoft Fix It, I tried that a couple of days ago but gave it another shot (three actually) just now but all it did was conclude that there was a driver issue, try to reinstall the driver, and fail miserably.
Yeah, I tried that but no luck.
Windows Update didn't help one bit, and the best I could do was install the HID-compliant device driver, which although it did not result in an error, din't get me a working keyboard either. I also tried the standard HID Keyboard Device driver but that produced the following:
Code:
Windows encountered a problem installing the driver software for your device. HID Keyboard Device This device cannot start. (Code 10)
�� Quote: Originally Posted by dandan666 It's a Logitech Ultra-Flat Keyboard, m/n Y-BP62a, p/n 820-000230
Fabe
Tried SetPoint, no improvement, or even any option to fiddle with, which is probably because both my mouse and keyboard, while being Logitech products, are the simplest kind without any flashing lights or multimedia buttons and the like.
When I searched the Logitech website for a driver several days ago all I found was a brief note that the keyboard uses the standard Windows drivers.
When I searched the Logitech website for a driver several days ago all I found was a brief note that the keyboard uses the standard Windows drivers.
Try the Logitech setpoint for this basic K-120 wired keyboard.
Select the 64bit if it doesn't Auto-detect.
What the heck. Worse that can happen is it doesn't work and you have to uninstall.
Mike
Keyboard K120
I see we posted at the same time.
Just a thought.
If you bought it at a store just recently I would return it and try a K series or a different brand such as an MS.
I have the K-320.
They also have the K wired series.
Select the 64bit if it doesn't Auto-detect.
What the heck. Worse that can happen is it doesn't work and you have to uninstall.
Mike
Keyboard K120
I see we posted at the same time.
Just a thought.
If you bought it at a store just recently I would return it and try a K series or a different brand such as an MS.
I have the K-320.
They also have the K wired series.
The thing is that I really like this keyboard, plus it was given to me as a bday present several years back. And there isn't any reason whatsoever why Win7 should be making such a fuss over this anyway.
My next step is to tear down the entire USB system and let Windows pick up the pieces. If that does not work, then I'm going to learn a bit about USB. But one way or another, I will find out what's happening.
Thank you guys for your effort.
My next step is to tear down the entire USB system and let Windows pick up the pieces. If that does not work, then I'm going to learn a bit about USB. But one way or another, I will find out what's happening.
Thank you guys for your effort.
Sorry I couldn't be more help.
I'm not sure what the problem is.
Good luck.
Mike
I'm not sure what the problem is.
Good luck.
Mike
Have you used the sfc /scannow command to see if it might correct the driver issue that the computer has. Also, the HID service is running correctly yes?
A long shot idea: Go into the properties of your keyboard, the driver tab, update driver, click manual selection, untick compatible list. Try assigning one of the keyboard drivers from the (STANDARD) name (EX: HID Keyboard device.) In the attachment I done this method, but I assigned the correct specific driver for my USB keyboard. Basically, one of the default installed keyboard drivers in Windows may work for your keyboard. If not, you can always go back to the driver tab of the keyboard and then click uninstall.
�� Quote: Originally Posted by dandan666
A long shot idea: Go into the properties of your keyboard, the driver tab, update driver, click manual selection, untick compatible list. Try assigning one of the keyboard drivers from the (STANDARD) name (EX: HID Keyboard device.) In the attachment I done this method, but I assigned the correct specific driver for my USB keyboard. Basically, one of the default installed keyboard drivers in Windows may work for your keyboard. If not, you can always go back to the driver tab of the keyboard and then click uninstall.
�� Quote: Originally Posted by dandan666 It's a Logitech Ultra-Flat Keyboard, m/n Y-BP62a, p/n 820-000230
I tried SFC yesterday. First I couldn't get it to run because "Windows Resource Protection could not start the repair service." Then I ran it from the system repair thing in the boot menu and it didn't find any errors.
I just checked the HID service and it was off (set to manual), so I started it and uninstalled the keyboard, then scanned for new hardware. Failure yet again.
As for forcing the keyboard to use one of the standard drivers, I tried that too and the best I could do was to get the HID-Compatible Device driver to load without error. Sadly, the keyboard remained lifeless it's status was listed as something like "No driver loaded for this device." All the other drivers I tried, including the HID Keyboard driver, resulted in a Code 10.
I appreciate the ideas, tho. Thanks.
I just checked the HID service and it was off (set to manual), so I started it and uninstalled the keyboard, then scanned for new hardware. Failure yet again.
As for forcing the keyboard to use one of the standard drivers, I tried that too and the best I could do was to get the HID-Compatible Device driver to load without error. Sadly, the keyboard remained lifeless it's status was listed as something like "No driver loaded for this device." All the other drivers I tried, including the HID Keyboard driver, resulted in a Code 10.
I appreciate the ideas, tho. Thanks.
Hello! No, my problem is still not fixed! No one was able to help (never ever Microsoft support technicians on the phone, they had no idea) and I tried everything u can read on this forum. So I had to give up on this issue and let my illuminated Logitech keyboard work fine on another of my workstations! :-(
My system is rock solid, I don't have any issue at all, any hid devices (but keyboards, I tried pretty much like 10 USB keyboards brands) works fine. I wait for the SP1 release to see if updating the whole system also fix this problem.
I did every try u did, let the system reload all the USB stack devices and the stack itself with no joy when on other systems those keyboards works fine.
Becouse that is a production machine, the only thing I didn't try was to completely remove VMware Workstation software. I'm wondering it could be it blocking something related with the USB keyboards, also if those same keyboards works astonishing fine on various virtual Win machines hosted on the same host broken system :-)
If u want and u can, give it a try: completely unistall VMware software using something like Your Uninstaller, then manually clean up your registry using something really professional like Registrar Registry Manager searching and deleteting all the VMware occurancies.
I'm curious to see the results if u want to try this.
PS: I didn't know about Mats_Run.exe then in my case it proved to be such a dumb program! He didn't find any problem with the HID keyboard stack and reported the issue like a lack of driver for my HID keyboard. Thats just dumb :-)
My system is rock solid, I don't have any issue at all, any hid devices (but keyboards, I tried pretty much like 10 USB keyboards brands) works fine. I wait for the SP1 release to see if updating the whole system also fix this problem.
I did every try u did, let the system reload all the USB stack devices and the stack itself with no joy when on other systems those keyboards works fine.
Becouse that is a production machine, the only thing I didn't try was to completely remove VMware Workstation software. I'm wondering it could be it blocking something related with the USB keyboards, also if those same keyboards works astonishing fine on various virtual Win machines hosted on the same host broken system :-)
If u want and u can, give it a try: completely unistall VMware software using something like Your Uninstaller, then manually clean up your registry using something really professional like Registrar Registry Manager searching and deleteting all the VMware occurancies.
I'm curious to see the results if u want to try this.
PS: I didn't know about Mats_Run.exe then in my case it proved to be such a dumb program! He didn't find any problem with the HID keyboard stack and reported the issue like a lack of driver for my HID keyboard. Thats just dumb :-)
Hi, Piggo. I'm a bit disappointed to hear you haven't found a solution yet but I don't plan on giving up so we will get there... eventually. 
Anyway, I did the USB stack reinstallation in the meantime and it didn't do anything other than add my webcam to the list of driverless devices, so I had to resort to System Restore.
I have both VirtualBox and VMWare Player on my machine. Your suggestion is a good one. I will uninstall both of them next week and see what happens.
Anyway, I did the USB stack reinstallation in the meantime and it didn't do anything other than add my webcam to the list of driverless devices, so I had to resort to System Restore.
I have both VirtualBox and VMWare Player on my machine. Your suggestion is a good one. I will uninstall both of them next week and see what happens.
�� Quote: Originally Posted by dandan666 Hi, Piggo. I'm a bit disappointed to hear you haven't found a solution yet but I don't plan on giving up so we will get there... eventually.
Anyway, I did the USB stack reinstallation in the meantime and I didn't do anything other than add my webcam to the list of driverless devices, so I had to resort to System Restore.
I have both VirtualBox and VMWare Player on my machine. Your suggestion is a good one. I will uninstall both of them next week and see what happens.
Anyway, I did the USB stack reinstallation in the meantime and I didn't do anything other than add my webcam to the list of driverless devices, so I had to resort to System Restore.
I have both VirtualBox and VMWare Player on my machine. Your suggestion is a good one. I will uninstall both of them next week and see what happens.
PS: it can be interesting to know what is your USB chipset and if your Win 7 is a clean install or an upgrade. In my case it is Vista 64 upgrade. And my chipset is AMD 790GX.
It never really occurred to me that having both installed might be a problem. It's not like I tried to use them both at the same time, although I can now see how all the USB-related garbage that they add to the mix might complicate things.
No worries, I'll clean it out good and proper before trying the keyboard again.
Mine was a clean install. As for the chipset, it's an Intel PM45 on a MSI motherboard (it's an MSI laptop).
No worries, I'll clean it out good and proper before trying the keyboard again.
Mine was a clean install. As for the chipset, it's an Intel PM45 on a MSI motherboard (it's an MSI laptop).
�� Quote: Originally Posted by dandan666 It never really occurred to me that having both installed might be a problem. It's not like I tried to use them both at the same time, although I can now see how all the USB-related garbage that they add to the mix might complicate things.
No worries, I'll clean it out good and proper before trying the keyboard again.
Mine was a clean install. As for the chipset, it's an Intel PM45 on a MSI motherboard (it's an MSI laptop).
No worries, I'll clean it out good and proper before trying the keyboard again.
Mine was a clean install. As for the chipset, it's an Intel PM45 on a MSI motherboard (it's an MSI laptop).
It occurred to me at some point that it might be a chipset thing, but with everything that's come up since I don't think it's very likely.
As for the laptop, yeah, MSIs are good and pretty cheap. I have a GX623, and I'm pretty satisfied. The CPU could be a bit faster but it does a decent job. That GX740 is a quadcore i7 and looks pretty good indeed.
Anyway, I will post again after I've uninstalled the VM software on my machine.
As for the laptop, yeah, MSIs are good and pretty cheap. I have a GX623, and I'm pretty satisfied. The CPU could be a bit faster but it does a decent job. That GX740 is a quadcore i7 and looks pretty good indeed.
Anyway, I will post again after I've uninstalled the VM software on my machine.
Yeah, I know it should just hook up, which is what makes it particularly annoying.
The USB settings in BIOS Setup make no difference in my case. It used to be set to Legacy, now it's set to Auto. Since it didn't have any effect, I just left it that way.
The USB settings in BIOS Setup make no difference in my case. It used to be set to Legacy, now it's set to Auto. Since it didn't have any effect, I just left it that way.
�� Quote: Originally Posted by Joules I know that logitecs are nice keyboards but I'm telling ya that a crazy deal your going through it should just hook right up is you legacy setting in bios turned on....
Okay, so I finally got around to exterminating VirtualBox and VMWare and... nothing. Same old problem.
I considered just opening up keyboard.inf and adding the Hardware ID somewhere in there but it looks like it's not quite as simple as that, so that idea is on hold.
Another option, one that I'm a bit more inclined to actually go through with, is a reinstall, but since that's a bit time consuming, it's going to have to wait until at least next week. I'm pretty sure it would work, though.
Same old problem.I considered just opening up keyboard.inf and adding the Hardware ID somewhere in there but it looks like it's not quite as simple as that, so that idea is on hold.
Another option, one that I'm a bit more inclined to actually go through with, is a reinstall, but since that's a bit time consuming, it's going to have to wait until at least next week. I'm pretty sure it would work, though.
�� Quote: Originally Posted by dandan666 Okay, so I finally got around to exterminating VirtualBox and VMWare and... nothing. Same old problem.
I considered just opening up keyboard.inf and adding the Hardware ID somewhere in there but it looks like it's not quite as simple as that, so that idea is on hold.
Another option, one that I'm a bit more inclined to actually go through with, is a reinstall, but since that's a bit time consuming, it's going to have to wait until at least next week. I'm pretty sure it would work, though.
Same old problem.I considered just opening up keyboard.inf and adding the Hardware ID somewhere in there but it looks like it's not quite as simple as that, so that idea is on hold.
Another option, one that I'm a bit more inclined to actually go through with, is a reinstall, but since that's a bit time consuming, it's going to have to wait until at least next week. I'm pretty sure it would work, though.
Sure. I'll try those to things as soon as I can and will report back.
�� Quote: Originally Posted by dandan666 Sure. I'll try those to things as soon as I can and will report back.
Excellent news, Piggo: installing Service Pack 1 RTM fixed the probem for me.
I plugged in the keyboard and clicked on the New Hardware Found info bubble in the system tray. It was showing a USB Composite Device and two USB Keyboards. The Composite Device already had its drivers installed and was ready, whereas Windows was still searching for the keyboard drivers on Windows Update.
The fact that there were now TWO keyboards and that it was hitting Windows Update again for a driver that should already have been there didn't give me much hope but a couple of seconds later there it was, ready to use!
Just checked Device Manager and sure enough, the keyboard is now a proper HID Keyboard Device and has the right Device ID (HID\... instead of USB\...).
So there it is. I hope SP1 works for you as well.
Edit: It seems that this is indeed some kind of fault with the OS. Update history does not list SP1 and the latest entry is from earlier today so I suppose we'll never know which update actually solved the problem.
I plugged in the keyboard and clicked on the New Hardware Found info bubble in the system tray. It was showing a USB Composite Device and two USB Keyboards. The Composite Device already had its drivers installed and was ready, whereas Windows was still searching for the keyboard drivers on Windows Update.
The fact that there were now TWO keyboards and that it was hitting Windows Update again for a driver that should already have been there didn't give me much hope but a couple of seconds later there it was, ready to use!
Just checked Device Manager and sure enough, the keyboard is now a proper HID Keyboard Device and has the right Device ID (HID\... instead of USB\...).
So there it is. I hope SP1 works for you as well.
Edit: It seems that this is indeed some kind of fault with the OS. Update history does not list SP1 and the latest entry is from earlier today so I suppose we'll never know which update actually solved the problem.
Hello!!! Today Windows Update offered SP1 to me too and... it solved my problem too!!! Now, I'm wondering what was broken on our system. I will try to do some compare from registry before and after SP1 update and looking into inf folders.
It is really incredible the problem we had. :-)
It is really incredible the problem we had. :-)
Incredible describes it well. I'm really curious to know as well, but I doubt we ever will.
It's interesting that my keyboard worked even after I uninstalled SP1 RC prior to installing the RTM version. My somewhat educated guess is that the service pack ended up resetting something in the USB stack and that ultimately did the trick.
Please post your pre- and post-installation registry analysis when you can.
It's interesting that my keyboard worked even after I uninstalled SP1 RC prior to installing the RTM version. My somewhat educated guess is that the service pack ended up resetting something in the USB stack and that ultimately did the trick.
Please post your pre- and post-installation registry analysis when you can.
Hi,
i know its an old thread, but when I searched for my same problem, I always got this links from Goggle.
Because I solved this problem on my PC (Windows 7 pro 64 bit) I want to tell my solution.
I had the problem with a new Logitech G510 keyboard. And after several other tries, suddenly, my Microsoft Keyboaard had the same problem. All other USB devices worked properly.
So tried the solution from
Troubleshooting f�r USB-Sticks unter Windows XP
I copied the from to and searched in the device manager for new devices.
And without restart or someting else, all USB keyboards are detected and windows installed the drivers.
Perhaps you must search for another directory name
Trie the newer one with Best regards
Ralf
i know its an old thread, but when I searched for my same problem, I always got this links from Goggle.
Because I solved this problem on my PC (Windows 7 pro 64 bit) I want to tell my solution.
I had the problem with a new Logitech G510 keyboard. And after several other tries, suddenly, my Microsoft Keyboaard had the same problem. All other USB devices worked properly.
So tried the solution from
Troubleshooting f�r USB-Sticks unter Windows XP
I copied the
Code:
usb.inf
Code:
c:\Windows\System32\DriverStore\FileRepository\usb.inf_amd64_neutral_269d7150439b3372\
Code:
c:\Windows\inf\
And without restart or someting else, all USB keyboards are detected and windows installed the drivers.
Perhaps you must search for another directory name
Code:
c:\Windows\System32\DriverStore\FileRepository\usb.inf_amd64_neutral_269d7150439b3372\
Code:
c:\Windows\System32\DriverStore\FileRepository\usb.inf_amd64_neutral....
Ralf
�� Quote: Originally Posted by SevenRalf Hi,
i know its an old thread, but when I searched for my same problem, I always got this links from Goggle.
Because I solved this problem on my PC (Windows 7 pro 64 bit) I want to tell my solution.
I had the problem with a new Logitech G510 keyboard. And after several other tries, suddenly, my Microsoft Keyboaard had the same problem. All other USB devices worked properly.
So tried the solution from
Troubleshooting f�r USB-Sticks unter Windows XP
I copied the from to and searched in the device manager for new devices.
i know its an old thread, but when I searched for my same problem, I always got this links from Goggle.
Because I solved this problem on my PC (Windows 7 pro 64 bit) I want to tell my solution.
I had the problem with a new Logitech G510 keyboard. And after several other tries, suddenly, my Microsoft Keyboaard had the same problem. All other USB devices worked properly.
So tried the solution from
Troubleshooting f�r USB-Sticks unter Windows XP
I copied the
Code:
usb.inf
Code:
c:\Windows\System32\DriverStore\FileRepository\usb.inf_amd64_neutral_269d7150439b3372\
Code:
c:\Windows\inf\
I couldn't get it working for the last 3 hours. I stumbled on this thread and now I am using my new keyboard!
The next question on my mind is, are all windows x64 installations like this or is it just this keyboard?
I shall now leave some feedback on amazon for others to see.
Thanks again buddy
SevenRalf: U r Awesommmmme
Man even i got stuck in this situation and was thinking whether I need to change the keyboard.
But man finally U appeared out from the dark and savedme from this drastic situation....
Really Man U made my day.... Thanx Once again Man... Keep up the good work
Man even i got stuck in this situation and was thinking whether I need to change the keyboard.
But man finally U appeared out from the dark and savedme from this drastic situation....
Really Man U made my day.... Thanx Once again Man... Keep up the good work
I know this an old thread but this fix also worked for me for the same problem (keyboard and other usb devices not recognized). Copying usb.inf to the \Windows\inf folder fixed it right up. THANKS!
�� Quote: Originally Posted by SevenRalf Hi,
I copied the from to and searched in the device manager for new devices.
And without restart or someting else, all USB keyboards are detected and windows installed the drivers.
I copied the
Code:
usb.inf
Code:
c:\Windows\System32\DriverStore\FileRepository\usb.inf_amd64_neutral_269d7150439b3372\
Code:
c:\Windows\inf\
And without restart or someting else, all USB keyboards are detected and windows installed the drivers.
Yes, it's an old thread but still applies so I just wanted to say thanks for sharing the solution. I was going crazy with this problem for several days with ALL my USB based keyboards. I have just copied the usb.inf file and now all the keyboards are working. So, thanks a lot!
I know this is an old post, however, it comes up in google search so I shall provide my simple fix for correcting my simular issues with my keyboard not working. My issue came from a system crash, and 2 power failures. My keyboard would work fine until Windows loaded. I searched and tried every single "fix" I could find included all of them in this post with no luck.
A day later I finally just stopped looking for a fix and decided I'd be better off just messing around and solving it myself, the worst I could do would be trash my system...
So anyway, what I did to fix this was do what is in the post directly above me (which didn't work - but it was a step I took and may have influenced the fix to work), then I went to Device Manager where I had 3 HID Compliant keyboard drivers marked with an exclamation point.
I right clicked each one, selected "Update driver software...", then browse my computer, then selected "let me pick from a list...".
In the list were two drivers: HID Keyboard Device, HID-compliant device
Rather then selecting the driver that was not working I selected HID-compliant device.
I did that for all the bad HID drivers.
I then unplugged my keyboard and plugged it into another USB part, and viola, the proper driver installed. I then plugged the Keyboard back into the USB slot it was in before, but because I had changed this USB slots profile to use the improper driver I had to open up "Human Interface Devices" and uninstalled all the HID-compliant device drivers.
After that was done, I selected to scan for hardware changes in the Device Manager. Device Manager found and installed all the drivers properly and everything works perfect now.
Hope this helps because God knows I was very frustrated with this issue.
A day later I finally just stopped looking for a fix and decided I'd be better off just messing around and solving it myself, the worst I could do would be trash my system...
So anyway, what I did to fix this was do what is in the post directly above me (which didn't work - but it was a step I took and may have influenced the fix to work), then I went to Device Manager where I had 3 HID Compliant keyboard drivers marked with an exclamation point.
I right clicked each one, selected "Update driver software...", then browse my computer, then selected "let me pick from a list...".
In the list were two drivers: HID Keyboard Device, HID-compliant device
Rather then selecting the driver that was not working I selected HID-compliant device.
I did that for all the bad HID drivers.
I then unplugged my keyboard and plugged it into another USB part, and viola, the proper driver installed. I then plugged the Keyboard back into the USB slot it was in before, but because I had changed this USB slots profile to use the improper driver I had to open up "Human Interface Devices" and uninstalled all the HID-compliant device drivers.
After that was done, I selected to scan for hardware changes in the Device Manager. Device Manager found and installed all the drivers properly and everything works perfect now.
Hope this helps because God knows I was very frustrated with this issue.
How do you delete your "PCI Bus" driver in device manager??
I had a similar problem with keyboard. It stopped working after Windows hibernated. After waking up keyboard was no longer working.
Although I did not install anything recently first I tried System Restore to a point a couple of days old, which was made by Microsoft Security Essentials Definition update. After finishing restore Windows booted and I logged in. Keyboard was working. But in a minute or so Windows displayed bubble in a system tray that "Device is now ready to work" and keyboard became dead again.
Not knowing what to do I rebooted Windows several time, looked for help online and found this page. usb.inf copy did not help. As guys here were posting about manual driver selection for their keyboard, I tried to do so myself. However Windows did not give me a choice of manual driver selection. Instead I chose "Browse my computer for driver software" and selected "C:\Windows\inf" as location to search for driver software. And it finally picked up keyboard driver and keyboard started working again.
However after disconnecting keyboard and connecting back it went dead again. And it was possible to fix this in an aforementioned way. Curiosity for "C:\Windows\inf" led me too google again and it directed me to this Microsoft page - Configure Windows to Search Additional Folders for Device Drivers.
In that page I found registry key HKEY_LOCAL_MACHINE/Software/Microsoft/Windows/Current Version\DevicePath. I checked it. It contained "%systemroot%\inf" as cautioned by Microsoft and a bunch of entries made by something like "Samsung USB Driver" installation. I uninstalled Samsung drivers and it removed its entries from DevicePath. And voila - keyboard is working each time I plug it out and back in...
Although I did not install anything recently first I tried System Restore to a point a couple of days old, which was made by Microsoft Security Essentials Definition update. After finishing restore Windows booted and I logged in. Keyboard was working. But in a minute or so Windows displayed bubble in a system tray that "Device is now ready to work" and keyboard became dead again.
Not knowing what to do I rebooted Windows several time, looked for help online and found this page. usb.inf copy did not help. As guys here were posting about manual driver selection for their keyboard, I tried to do so myself. However Windows did not give me a choice of manual driver selection. Instead I chose "Browse my computer for driver software" and selected "C:\Windows\inf" as location to search for driver software. And it finally picked up keyboard driver and keyboard started working again.
However after disconnecting keyboard and connecting back it went dead again. And it was possible to fix this in an aforementioned way. Curiosity for "C:\Windows\inf" led me too google again and it directed me to this Microsoft page - Configure Windows to Search Additional Folders for Device Drivers.
In that page I found registry key HKEY_LOCAL_MACHINE/Software/Microsoft/Windows/Current Version\DevicePath. I checked it. It contained "%systemroot%\inf" as cautioned by Microsoft and a bunch of entries made by something like "Samsung USB Driver" installation. I uninstalled Samsung drivers and it removed its entries from DevicePath. And voila - keyboard is working each time I plug it out and back in...
Thanks Ralf
this also worked for me. I bought a new keyboard and it was not working on my windows 7. I copied the usb.inf to the c:\windows\inf and everything started working seamlessly.
�� Quote: Originally Posted by SevenRalf
this also worked for me. I bought a new keyboard and it was not working on my windows 7. I copied the usb.inf to the c:\windows\inf and everything started working seamlessly.
�� Quote: Originally Posted by SevenRalf Hi,
i know its an old thread, but when I searched for my same problem, I always got this links from Goggle.
Because I solved this problem on my PC (Windows 7 pro 64 bit) I want to tell my solution.
I had the problem with a new Logitech G510 keyboard. And after several other tries, suddenly, my Microsoft Keyboaard had the same problem. All other USB devices worked properly.
So tried the solution from
Troubleshooting f�r USB-Sticks unter Windows XP
I copied the from to and searched in the device manager for new devices.
And without restart or someting else, all USB keyboards are detected and windows installed the drivers.
Perhaps you must search for another directory name
Trie the newer one with Best regards
Ralf
i know its an old thread, but when I searched for my same problem, I always got this links from Goggle.
Because I solved this problem on my PC (Windows 7 pro 64 bit) I want to tell my solution.
I had the problem with a new Logitech G510 keyboard. And after several other tries, suddenly, my Microsoft Keyboaard had the same problem. All other USB devices worked properly.
So tried the solution from
Troubleshooting f�r USB-Sticks unter Windows XP
I copied the
Code:
usb.inf
Code:
c:\Windows\System32\DriverStore\FileRepository\usb.inf_amd64_neutral_269d7150439b3372\
Code:
c:\Windows\inf\
And without restart or someting else, all USB keyboards are detected and windows installed the drivers.
Perhaps you must search for another directory name
Code:
c:\Windows\System32\DriverStore\FileRepository\usb.inf_amd64_neutral_269d7150439b3372\
Code:
c:\Windows\System32\DriverStore\FileRepository\usb.inf_amd64_neutral....
Ralf
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