IE8 dosen't save downloads part 1

greenlink23

i have a problem with ie and it saving my downloads

for example when i click on a download link (or right click -> save as), the download windows pops up, percentage goes to 100%, but when i go to my desktop my download is not there.

i am running win7 RC and the version of ie that came with it. and no 'just use firefox/chrome/safari' or any other firefox/chrome/safari' related "suggestions". i do use firefox sometimes.

does anyone have any clue as to whats going on?

Win7User512

�� Quote: Originally Posted by greenlink23

i have a problem with ie and it saving my downloads

for example when i click on a download link (or right click -> save as), the download windows pops up, percentage goes to 100%, but when i go to my desktop my download is not there.

i am running win7 RC and the version of ie that came with it. and no 'just use firefox/chrome/safari' or any other firefox/chrome/safari' related "suggestions". i do use firefox sometimes.

does anyone have any clue as to whats going on?

Try downloading again and make sure the dialog box is pointing to the Desktop. By default it points to the Temp folder.

Win7User512

By the way, when it finishes do you click "Run" or "Open" (whatever the case may be)? And does it run or open?

greenlink23

by default it shows 'desktop' and if i point it to the desktop shortcut under th favorite links it still doesn't save. and i have the check box checked that says 'close this dialog box when download is complete'

*edit*
i just tried downloading something again (it was an HTML file) and it did show up on the desktop but then disappeared as soon a it showed up

johngalt

Do you have desktop icons disabled (or hidden)? Is this on a standalone machine or on a machine attached to a domain? Can you not find the file anywhere? Have you searched for the file all over your HD? Have you tried disabling any AV software that is running to check and see if it is interfering?

greenlink23

�� Quote: Originally Posted by johngalt

Do you have desktop icons disabled (or hidden)? Is this on a standalone machine or on a machine attached to a domain? Can you not find the file anywhere? Have you searched for the file all over your HD? Have you tried disabling any AV software that is running to check and see if it is interfering?

nope desktop icons not disabled (i would have figured that out right away). it is a standalone machine. i haven't tried searching my HDD. and i have AVG 8.5 since installing win7 rc and it didn't effect it. this only started two days ago.

johngalt

Search the HDD and report back if it is found -0 I suspect that either you have 2 'desktop' folders, only one of which is the 'real' desktop, or else you have some sort of weird (perhaps faulty) AV / AM software that is moving stuff without your permission....

Win7User512

�� Quote: Originally Posted by johngalt

I suspect that either you have 2 'desktop' folders, only one of which is the 'real' desktop....

That is what I suspect.

dimitri407

I just started experiencing this too. This started yesterday. I searched for a few of the files but nothing is showing up in the search. Has anyone seen this before?

greenlink23

i searched my hole hdd for the files, found nothing. the only AV software i am running is avg. i also have ad-aware and spybot running but i have turned all three off while trying to download.

*edit*
i just tried to download a zip file from my windows live sky drive and the download window just closed. no 100%, 5%, nothing. i even had the check box set to not close on completion. i now suspect some sort of malware. i'll do a scan later and report back. and if all fails, repair windows

Orbital Shark

You might want to try resetting IE's advanced settings. Under Control Panel - Network and Internet - Internet Settings - Advanced, try 'Restore advanced settings'. Failing that you coud 'Reset' IE all together. The second option will reset IE to facotory settings so all Addons will need to be re-installed.

dimitri407

Unfortunately that didn't work for me. I am still unable to save downloads.

Orbital Shark

That's very strange, i'll do some digging

jfar

Don't download with your AV turned off.

swarfega

Do you get the save as and get to choose where to save it?

greenlink23

�� Quote: Originally Posted by swarfega

Do you get the save as and get to choose where to save it?

yes. and i have tried reseting IE's settings, still no fix

swarfega

have you tried saving it to other locations?

greenlink23

�� Quote: Originally Posted by swarfega

have you tried saving it to other locations?

yes (ex my music, documents, C:, etc...) still nothing. and as I've said before I've noticed that the download window disappears before the download is finished. i find that odd.

*edit*
i just remembered that IE can be 'uninstalled' from win 7 rc, right? what if i just did that and then reinstalled it? could that work? has anyone ever done that?

Win7User512

�� Quote: Originally Posted by greenlink23

yes (ex my music, documents, C:, etc...) still nothing. and as I've said before I've noticed that the download window disappears before the download is finished. i find that odd.

*edit*
i just remembered that IE can be 'uninstalled' from win 7 rc, right? what if i just did that and then reinstalled it? could that work? has anyone ever done that?

I would probably install Firefox and try downloading using that to see if you can download using anything.

If that works, then you could try uninstalling-reinstalling IE.

greenlink23

�� Quote: Originally Posted by Win7User512

I would probably install Firefox and try downloading using that to see if you can download using anything.

If that works, then you could try uninstalling-reinstalling IE.

i have been using chrome and Firefox for my downloading needs

dimitri407

�� Quote: Originally Posted by Win7User512

I would probably install Firefox and try downloading using that to see if you can download using anything.

If that works, then you could try uninstalling-reinstalling IE.

The problem with that is that we can't download. I even tried the Open instead of Save but that didn't work either.

**edit**
And I just checked and Internet Explorer 8 is not in the Uninstall Programs List. This is fu.

greenlink23

in programs and features you must go to 'turn windows fetaures on or off' (it's on the left) and IE is under there


*edit*

dimitri407

But will that move it back Internet 7?

jfar

Go into Programs and Features and on the lefthand side there is the Turn Windows features on or off,untick the box for IE, Hope this helps.
To Late

greenlink23

�� Quote: Originally Posted by dimitri407

But will that move it back Internet 7?

i don't think so, i think it just removes IE. im doing it right now. it's taken a while. i'll report back

swarfega

IE can be removed but not uninstalled if you follow me.

dimitri407

And I just tried to call Microsoft but they can't help me because there is no phone support for people using Windows 7 and the Internet Explorer 8 people only deal wiht XP and Vista. I love Micro$oft.

greenlink23

windows finally 'removed' IE and finished 'installing' will report back with results once i reboot for the 7th time today (installing updates that i haven't done in a while b/c of my internet connection @ home)


*edit*
nope that didn't work

dimitri407

Well I just removed mine and still no dice. I don't know where to go next on this.

Win7User512

�� Quote: Originally Posted by dimitri407

The problem with that is that we can't download. I even tried the Open instead of Save but that didn't work either.

**edit**
And I just checked and Internet Explorer 8 is not in the Uninstall Programs List. This is fu.

You could download using another computer.

At this point, as painful as it probably is, I'd try a clean install of the OS and see if that corrects it.

nate42nd

�� Quote: Originally Posted by greenlink23

*edit*
i just remembered that IE can be 'uninstalled' from win 7 rc, right? what if i just did that and then reinstalled it? could that work? has anyone ever done that?

This will just "turn the feature off" it will not "un-install" it. I don't know if this will help.

greenlink23

ya it just turned it off. it didn't help

Bavo

I had the same problem with my Firefox on the 7 7000 build (the beta) x86. IE and Chrome downloaded without issues, but Firefox's downloads finished and then the downloaded file dissapeared. Checking my monthly data traffic, the files actually did download, but after they'd finished, they simply disappeared on my Hard Drive.

I solved the problem by installing the RC 64bit.

jfar

Hi greenlink23, Why dont you try Internet Download Manager to do your downloads for you, it is much quicker, and it is free to try for 30 days, when you use it I don't think you will ever use IE or FF again to do your downloading for you.

http://www.internetdownloadmanager.com/

poin2

Every now and then I've had files saved to the desktop not appear when saved, yet they've immediately showed if I've gone to the desktop and hit F5 to refresh.

The problem has usually gone away the next time the computer restarts, but it occasionally returns.

You might try saving to the desktop via "C:\Users\[username]\Desktop".

Otherwise I'd personally try a repair install, and if that fails, a fresh install.

I suppose you might try reinstalling any browser add-ons you have like Java, Flash, etc. too just in case. I've also had antivirus (ESET) occasionally stop downloads from finishing when they're at 99% -- I believe the server times out before the antivirus finishes its scan of the download.

jfar

This is where downloaded files go to when you use IE,
I hope this helps.

Kweeveen

I had the same problem trying to save download/save census images from Ancestry.com. After some experimentation I realized it was a UAC-related problem. Then the light went on... I right clicked my IE8 icon an clicked "Open as Administrator" and shazzam! my downloads would now save. It not a defect, just a feature we don't fully understand or see properly documented.

dmex

�� Quote: Originally Posted by Kweeveen

I had the same problem trying to save download/save census images from Ancestry.com. After some experimentation I realized it was a UAC-related problem. Then the light went on... I right clicked my IE8 icon an clicked "Open as Administrator" and shazzam! my downloads would now save. It not a defect, just a feature we don't fully understand or see properly documented.

Turning UAC off shouldn't solve the problem, IE runs under a "sandbox" separated from the OS and running it elevated disables this protection. If you do require disabling this protection then I would be very concerned

greenlink23

�� Quote: Originally Posted by jfar

Hi greenlink23, Why dont you try Internet Download Manager to do your downloads for you, it is much quicker, and it is free to try for 30 days, when you use it I don't think you will ever use IE or FF again to do your downloading for you.

Internet Download Manager: the fastest download accelerator

thanks but i do use idm, it's just that it doesn't pickup every download and some sites don't allow the use of it.

and i specifically tell ie to download to my desktop, and hitting F5 doesn't help.

oh well i guess i'll repair windows

Kweeveen

Dear Guru Friend,
I know my fix shouldn't work...BUT IT DID! I was able to save census images from Ancestry unto a flash drive, no problem- but couldn't save to Documents, Desktop, or anywhere else on my "C" drive. I turned off all security etc. Nothing worked. My reasoning was that Ancestry.com some form of browser helper object related to there image viewer which is probably ActiveX. All I know is that when I ran IE8 using right click-> "run as administrator", I was able to save. This has not been necessary to download or save from other sites so far, but this site must use a technology that Win 7 or IE8 flags.

greenlink23

i solved my own problem. i ran a bunch of scans last night (avg, ad-aware, spybot, and a bunch of online scans) and ad-aware found two Trojan viruses. Win32TroganAgent and Win32TrojanSpy. it quarantined them and after a reboot IE miraculously started to behave properly again.

here is a screenshot of ad-aware:

jfar

Thats good news, So where are the downloads going to now?

greenlink23

�� Quote: Originally Posted by jfar

Thats good news, So where are the downloads going to now?

where ever i want them to