Hi,
I've had regular BSODs and have reinstalled my video and WiFi drivers a few times, when those specific drivers have been listed in BlueScreenView as the cause.
Most recent BSODs allegedly caused by CompositeBus.sys and ntoskrnl.exe.
Have attached the dump and perfmon .zip file.
Thanks for your help.
Cheers,
George
I've had regular BSODs and have reinstalled my video and WiFi drivers a few times, when those specific drivers have been listed in BlueScreenView as the cause.
Most recent BSODs allegedly caused by CompositeBus.sys and ntoskrnl.exe.
Have attached the dump and perfmon .zip file.
Thanks for your help.
Cheers,
George
That is a lot of dumps. The most recent dump in this upload is dated 12/29/2009. Have you had any crashes more recently?
Yeah, had a crash today:
Code:
ADDITIONAL_DEBUG_TEXT: Use '!findthebuild' command to search for the target build information. If the build information is available, run '!findthebuild -s ; .reload' to set symbol path and load symbols. MODULE_NAME: nt FAULTING_MODULE: fffff80002e5f000 nt DEBUG_FLR_IMAGE_TIMESTAMP: 4c1c44a9 EXCEPTION_CODE: (Win32) 0 (0) - The operation completed successfully. FAULTING_IP: +65fc2faf0509dc68 00000000`00000000 ?? ??? EXCEPTION_PARAMETER1: 0000000000000000 EXCEPTION_PARAMETER2: 0000000000000000 ERROR_CODE: (NTSTATUS) 0 - STATUS_WAIT_0 BUGCHECK_STR: 0x1E_0 CUSTOMER_CRASH_COUNT: 1 DEFAULT_BUCKET_ID: VISTA_DRIVER_FAULT CURRENT_IRQL: 0 LAST_CONTROL_TRANSFER: from fffff80002ec746e to fffff80002ecf710 STACK_TEXT: fffff880`097a6bd8 fffff800`02ec746e : 80000000`7a805867 fffff880`097a6c40 fffff880`097a7350 fffff800`02efc668 : nt+0x70710 fffff880`097a6be0 80000000`7a805867 : fffff880`097a6c40 fffff880`097a7350 fffff800`02efc668 00000000`00000000 : nt+0x6846e fffff880`097a6be8 fffff880`097a6c40 : fffff880`097a7350 fffff800`02efc668 00000000`00000000 fffff800`02ef540d : 0x80000000`7a805867 fffff880`097a6bf0 fffff880`097a7350 : fffff800`02efc668 00000000`00000000 fffff800`02ef540d fffff800`030dbcf8 : 0xfffff880`097a6c40 fffff880`097a6bf8 fffff800`02efc668 : 00000000`00000000 fffff800`02ef540d fffff800`030dbcf8 fffff800`0301eaf0 : 0xfffff880`097a7350 fffff880`097a6c00 00000000`00000000 : fffff800`02ef540d fffff800`030dbcf8 fffff800`0301eaf0 fffff800`02e5f000 : nt+0x9d668 STACK_COMMAND: kb FOLLOWUP_IP: nt+70710 fffff800`02ecf710 4883ec28 sub rsp,28h SYMBOL_STACK_INDEX: 0 SYMBOL_NAME: nt+70710 FOLLOWUP_NAME: MachineOwner IMAGE_NAME: ntoskrnl.exe BUCKET_ID: WRONG_SYMBOLS Followup: MachineOwner --------- 0: kd> lmvm nt start end module name fffff800`02e5f000 fffff800`0343b000 nt (no symbols) Loaded symbol image file: ntoskrnl.exe Image path: ntoskrnl.exe Image name: ntoskrnl.exe Timestamp: Fri Jun 18 21:16:41 2010 (4C1C44A9) CheckSum: 005489D7 ImageSize: 005DC000 Translations: 0000.04b0 0000.04e4 0409.04b0 0409.04e4 0: kd> lmvm nt start end module name fffff800`02e5f000 fffff800`0343b000 nt (no symbols) Loaded symbol image file: ntoskrnl.exe Image path: ntoskrnl.exe Image name: ntoskrnl.exe Timestamp: Fri Jun 18 21:16:41 2010 (4C1C44A9) CheckSum: 005489D7 ImageSize: 005DC000 Translations: 0000.04b0 0000.04e4 0409.04b0 0409.04e4
Hi Carl,
I zipped the last 5 crashes, which occurred in the past 3 weeks, and attached to this reply.
Thanks!
I zipped the last 5 crashes, which occurred in the past 3 weeks, and attached to this reply.
Thanks!
I looked at the three most recent dumps. This is a hardware/hardware related issue.
Error code 1E, KMODE_EXCEPTION_NOT_HANDLED - usual causes are Device driver, hardware, System service, compatibility, Remote control programs, memory, BIOS
Error code 7E, SYSTEM_THREAD_EXCEPTION_NOT_HANDLED_M - usual causes are Insufficient disk space, Device driver, Video card, BIOS, Breakpoint with no debugger attached, Hardware incompatibility, Faulty system service, Memory, 3rd party remote control.
The dumps give us a specific cause but they point to memory corruption and possibly a video card or driver problem.
Two of the dumps show error c0000005 which is memory corruption. One blames Direct X which indicates your graphics adapter and keynoter blames storport.sys which is a Microsoft program very likely not the real cause.
I find some out of date drivers on your system. Win 7 does not like older drivers; they can and do cause memory corruption and crashes. I suggest you start with updating these drivers -
How To Find Drivers:
- - The most common drivers are listed on this page: Driver Reference
- - Driver manufacturer links are on this page: Drivers and Downloads Once you update these drivers, let us know and run your system. If you get another BSOD, please upload it and we will take the next step which will be to test your RAM.
Error code 1E, KMODE_EXCEPTION_NOT_HANDLED - usual causes are Device driver, hardware, System service, compatibility, Remote control programs, memory, BIOS
Error code 7E, SYSTEM_THREAD_EXCEPTION_NOT_HANDLED_M - usual causes are Insufficient disk space, Device driver, Video card, BIOS, Breakpoint with no debugger attached, Hardware incompatibility, Faulty system service, Memory, 3rd party remote control.
The dumps give us a specific cause but they point to memory corruption and possibly a video card or driver problem.
Code:
******************************************************************************* * * * Bugcheck Analysis * * * ******************************************************************************* Use !analyze -v to get detailed debugging information. BugCheck 1E, {0, 0, 0, 0} Probably caused by : ntkrnlmp.exe ( nt!KiKernelCalloutExceptionHandler+e ) Followup: MachineOwner --------- 0: kd> !analyze -v ******************************************************************************* * * * Bugcheck Analysis * * * ******************************************************************************* KMODE_EXCEPTION_NOT_HANDLED (1e) This is a very common bugcheck. Usually the exception address pinpoints the driver/function that caused the problem. Always note this address as well as the link date of the driver/image that contains this address. Arguments: Arg1: 0000000000000000, The exception code that was not handled Arg2: 0000000000000000, The address that the exception occurred at Arg3: 0000000000000000, Parameter 0 of the exception Arg4: 0000000000000000, Parameter 1 of the exception Debugging Details: ------------------ EXCEPTION_CODE: (Win32) 0 (0) - The operation completed successfully. FAULTING_IP: +5dd3952f01f0d8e8 00000000`00000000 ?? ??? EXCEPTION_PARAMETER1: 0000000000000000 EXCEPTION_PARAMETER2: 0000000000000000 CUSTOMER_CRASH_COUNT: 1 DEFAULT_BUCKET_ID: VISTA_DRIVER_FAULT BUGCHECK_STR: 0x1E PROCESS_NAME: System CURRENT_IRQL: 0 EXCEPTION_RECORD: fffff880097a7ae8 -- (.exr 0xfffff880097a7ae8) ExceptionAddress: fffff80002ec75ce (nt!KySwitchKernelStackCallout+0x000000000000002e) ExceptionCode: c0000005 (Access violation) ExceptionFlags: 00000000 NumberParameters: 2 Parameter[0]: 0000000000000000 Parameter[1]: ffffffffffffffff Attempt to read from address ffffffffffffffff TRAP_FRAME: fffff880097a7b90 -- (.trap 0xfffff880097a7b90) NOTE: The trap frame does not contain all registers. Some register values may be zeroed or incorrect. rax=0000000000000000 rbx=0000000000000000 rcx=fefff880097a7d70 rdx=fffff8800336c138 rsi=0000000000000000 rdi=0000000000000000 rip=fffff80002ec75ce rsp=fffff880097a7d20 rbp=fffff88002fcafa0 r8=0000000000000004 r9=0000000000020000 r10=fffffa800b037000 r11=0000000000000000 r12=0000000000000000 r13=0000000000000000 r14=0000000000000000 r15=0000000000000000 iopl=0 nv up di pl zr na po nc nt!KySwitchKernelStackCallout+0x2e: fffff800`02ec75ce 4c8b5128 mov r10,qword ptr [rcx+28h] ds:f000:fefff880`097a7d98=???????????????? Resetting default scope LAST_CONTROL_TRANSFER: from fffff80002ec746e to fffff80002ecf710 STACK_TEXT: fffff880`097a6bd8 fffff800`02ec746e : 80000000`7a805867 fffff880`097a6c40 fffff880`097a7350 fffff800`02efc668 : nt!KeBugCheck fffff880`097a6be0 fffff800`02ef540d : fffff800`030dbcf8 fffff800`0301eaf0 fffff800`02e5f000 fffff880`097a7ae8 : nt!KiKernelCalloutExceptionHandler+0xe fffff880`097a6c10 fffff800`02efca90 : fffff800`0301eae8 fffff880`097a6c88 fffff880`097a7ae8 fffff800`02e5f000 : nt!RtlpExecuteHandlerForException+0xd fffff880`097a6c40 fffff800`02f099ef : fffff880`097a7ae8 fffff880`097a7350 fffff880`00000000 fffff880`02fcad90 : nt!RtlDispatchException+0x410 fffff880`097a7320 fffff800`02eced82 : fffff880`097a7ae8 00000000`00000000 fffff880`097a7b90 fffffa80`03ce3040 : nt!KiDispatchException+0x16f fffff880`097a79b0 fffff800`02ecd68a : 00000000`00000000 fffffa80`04a82f20 fffffa80`04df7b60 00000000`00000000 : nt!KiExceptionDispatch+0xc2 fffff880`097a7b90 fffff800`02ec75ce : 00000000`00000000 00000000`0014eaa0 00000000`77d64270 00000000`00000000 : nt!KiGeneralProtectionFault+0x10a fffff880`097a7d20 fffff800`02ec7581 : 00000000`00000000 fffffa80`03ce3040 fffff880`097a8000 fffff800`02edf01a : nt!KySwitchKernelStackCallout+0x2e fffff880`02fcad90 fffff800`02edf01a : fffff880`02fcaf50 fffffa80`03ce3040 fffff880`02fcb350 fffff8a0`02b33140 : nt!KiSwitchKernelStackContinue fffff880`02fcadb0 fffff880`0123fb69 : fffff880`01241534 fffff880`02fcaec8 fffff6fc`00001000 00000000`00000000 : nt!KeExpandKernelStackAndCalloutEx+0x29a fffff880`02fcae90 fffff880`0123f036 : fffffa80`048c8d80 00000000`00000000 fffff8a0`02b33140 00000000`00000000 : Ntfs!NtfsMultipleAsync+0xa9 fffff880`02fcaf00 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : Ntfs!NtfsNonCachedIo+0x216 STACK_COMMAND: kb FOLLOWUP_IP: nt!KiKernelCalloutExceptionHandler+e fffff800`02ec746e 90 nop SYMBOL_STACK_INDEX: 1 SYMBOL_NAME: nt!KiKernelCalloutExceptionHandler+e FOLLOWUP_NAME: MachineOwner MODULE_NAME: nt IMAGE_NAME: ntkrnlmp.exe DEBUG_FLR_IMAGE_TIMESTAMP: 4c1c44a9 FAILURE_BUCKET_ID: X64_0x1E_nt!KiKernelCalloutExceptionHandler+e BUCKET_ID: X64_0x1E_nt!KiKernelCalloutExceptionHandler+e Followup: MachineOwner --------- ******************************************************************************* * * * Bugcheck Analysis * * * ******************************************************************************* Use !analyze -v to get detailed debugging information. BugCheck 1000007E, {ffffffffc0000005, fffff8800fe2105b, fffff8800408d658, fffff8800408cec0} Probably caused by : dxgmms1.sys ( dxgmms1!VIDMM_GLOBAL::ReferenceAllocationForSubmission+10b ) Followup: MachineOwner --------- 1: kd> !analyze -v ******************************************************************************* * * * Bugcheck Analysis * * * ******************************************************************************* SYSTEM_THREAD_EXCEPTION_NOT_HANDLED_M (1000007e) This is a very common bugcheck. Usually the exception address pinpoints the driver/function that caused the problem. Always note this address as well as the link date of the driver/image that contains this address. Some common problems are exception code 0x80000003. This means a hard coded breakpoint or assertion was hit, but this system was booted /NODEBUG. This is not supposed to happen as developers should never have hardcoded breakpoints in retail code, but ... If this happens, make sure a debugger gets connected, and the system is booted /DEBUG. This will let us see why this breakpoint is happening. Arguments: Arg1: ffffffffc0000005, The exception code that was not handled Arg2: fffff8800fe2105b, The address that the exception occurred at Arg3: fffff8800408d658, Exception Record Address Arg4: fffff8800408cec0, Context Record Address Debugging Details: ------------------ EXCEPTION_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%08lx referenced memory at 0x%08lx. The memory could not be %s. FAULTING_IP: dxgmms1!VIDMM_GLOBAL::ReferenceAllocationForSubmission+10b fffff880`0fe2105b 48392cf0 cmp qword ptr [rax+rsi*8],rbp EXCEPTION_RECORD: fffff8800408d658 -- (.exr 0xfffff8800408d658) ExceptionAddress: fffff8800fe2105b (dxgmms1!VIDMM_GLOBAL::ReferenceAllocationForSubmission+0x000000000000010b) ExceptionCode: c0000005 (Access violation) ExceptionFlags: 00000000 NumberParameters: 2 Parameter[0]: 0000000000000000 Parameter[1]: ffffffffffffffff Attempt to read from address ffffffffffffffff CONTEXT: fffff8800408cec0 -- (.cxr 0xfffff8800408cec0) rax=fefff8a00d93eb00 rbx=fffff8a00dd248c0 rcx=fffff8a00d93eb30 rdx=0000000000000005 rsi=0000000000000004 rdi=fffffa8006613000 rip=fffff8800fe2105b rsp=fffff8800408d890 rbp=0000000000001a01 r8=0000000000000006 r9=0000000000000006 r10=0000000000000030 r11=fffffa80066143d8 r12=0000000000000003 r13=0000000000000004 r14=fffffa8005cbc840 r15=0000000000000007 iopl=0 nv up ei pl zr na po nc cs=0010 ss=0018 ds=002b es=002b fs=0053 gs=002b efl=00010246 dxgmms1!VIDMM_GLOBAL::ReferenceAllocationForSubmission+0x10b: fffff880`0fe2105b 48392cf0 cmp qword ptr [rax+rsi*8],rbp ds:002b:fefff8a0`0d93eb20=???????????????? Resetting default scope CUSTOMER_CRASH_COUNT: 1 DEFAULT_BUCKET_ID: VISTA_DRIVER_FAULT PROCESS_NAME: System CURRENT_IRQL: 0 ERROR_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%08lx referenced memory at 0x%08lx. The memory could not be %s. EXCEPTION_PARAMETER1: 0000000000000000 EXCEPTION_PARAMETER2: ffffffffffffffff READ_ADDRESS: GetPointerFromAddress: unable to read from fffff800030b90e0 ffffffffffffffff FOLLOWUP_IP: dxgmms1!VIDMM_GLOBAL::ReferenceAllocationForSubmission+10b fffff880`0fe2105b 48392cf0 cmp qword ptr [rax+rsi*8],rbp BUGCHECK_STR: 0x7E LAST_CONTROL_TRANSFER: from fffff8800fe1e8af to fffff8800fe2105b STACK_TEXT: fffff880`0408d890 fffff880`0fe1e8af : 00000000`00000000 fffffa80`04f67028 00000000`00000007 fffffa80`04f68050 : dxgmms1!VIDMM_GLOBAL::ReferenceAllocationForSubmission+0x10b fffff880`0408d8d0 fffff880`0fe3865d : 00000000`00000000 fffff8a0`0c2aa950 fffffa80`00000004 fffffa80`05cbc840 : dxgmms1!VIDMM_GLOBAL::PrepareDmaBuffer+0xe1b fffff880`0408daa0 fffff880`0fe38398 : fffff880`009edec0 fffff880`0fe37d00 fffffa80`00000000 fffffa80`00000000 : dxgmms1!VidSchiSubmitRenderCommand+0x241 fffff880`0408dc90 fffff880`0fe37e96 : 00000000`00000000 fffffa80`05cdb330 00000000`00000080 fffffa80`065f4150 : dxgmms1!VidSchiSubmitQueueCommand+0x50 fffff880`0408dcc0 fffff800`03125c06 : 00000000`0380cecc fffffa80`065808c0 fffffa80`03ccfb30 fffffa80`065808c0 : dxgmms1!VidSchiWorkerThread+0xd6 fffff880`0408dd00 fffff800`02e5fc26 : fffff880`009e9180 fffffa80`065808c0 fffff880`009f3f40 fffff880`01247534 : nt!PspSystemThreadStartup+0x5a fffff880`0408dd40 00000000`00000000 : fffff880`0408e000 fffff880`04088000 fffff880`0408d650 00000000`00000000 : nt!KxStartSystemThread+0x16 SYMBOL_STACK_INDEX: 0 SYMBOL_NAME: dxgmms1!VIDMM_GLOBAL::ReferenceAllocationForSubmission+10b FOLLOWUP_NAME: MachineOwner MODULE_NAME: dxgmms1 IMAGE_NAME: dxgmms1.sys DEBUG_FLR_IMAGE_TIMESTAMP: 4a5bc578 STACK_COMMAND: .cxr 0xfffff8800408cec0 ; kb FAILURE_BUCKET_ID: X64_0x7E_dxgmms1!VIDMM_GLOBAL::ReferenceAllocationForSubmission+10b BUCKET_ID: X64_0x7E_dxgmms1!VIDMM_GLOBAL::ReferenceAllocationForSubmission+10b Followup: MachineOwner --------- ******************************************************************************* * * * Bugcheck Analysis * * * ******************************************************************************* Use !analyze -v to get detailed debugging information. BugCheck 1E, {0, 0, 0, 0} *** WARNING: Unable to verify timestamp for nvstor64.sys *** ERROR: Module load completed but symbols could not be loaded for nvstor64.sys Probably caused by : storport.sys ( storport!StorPortNotification+46 ) Followup: MachineOwner --------- 0: kd> !analyze -v ******************************************************************************* * * * Bugcheck Analysis * * * ******************************************************************************* KMODE_EXCEPTION_NOT_HANDLED (1e) This is a very common bugcheck. Usually the exception address pinpoints the driver/function that caused the problem. Always note this address as well as the link date of the driver/image that contains this address. Arguments: Arg1: 0000000000000000, The exception code that was not handled Arg2: 0000000000000000, The address that the exception occurred at Arg3: 0000000000000000, Parameter 0 of the exception Arg4: 0000000000000000, Parameter 1 of the exception Debugging Details: ------------------ EXCEPTION_CODE: (Win32) 0 (0) - The operation completed successfully. FAULTING_IP: +5dd3952f01f4df14 00000000`00000000 ?? ??? EXCEPTION_PARAMETER1: 0000000000000000 EXCEPTION_PARAMETER2: 0000000000000000 CUSTOMER_CRASH_COUNT: 1 DEFAULT_BUCKET_ID: VISTA_DRIVER_FAULT BUGCHECK_STR: 0x1E PROCESS_NAME: System CURRENT_IRQL: 2 EXCEPTION_RECORD: fffff80000b9c828 -- (.exr 0xfffff80000b9c828) ExceptionAddress: fffff880010830f6 (storport!StorPortNotification+0x0000000000000046) ExceptionCode: c0000005 (Access violation) ExceptionFlags: 00000000 NumberParameters: 2 Parameter[0]: 0000000000000000 Parameter[1]: ffffffffffffffff Attempt to read from address ffffffffffffffff TRAP_FRAME: fffff80000b9c8d0 -- (.trap 0xfffff80000b9c8d0) NOTE: The trap frame does not contain all registers. Some register values may be zeroed or incorrect. rax=fefffa8005105a90 rbx=0000000000000000 rcx=0000000000000000 rdx=fffff8800378a010 rsi=0000000000000000 rdi=0000000000000000 rip=fffff880010830f6 rsp=fffff80000b9ca60 rbp=fffffa80046ca990 r8=fffffa8005c9e448 r9=fffff80000b9caf0 r10=fffffa80046c5008 r11=0000000000000000 r12=0000000000000000 r13=0000000000000000 r14=0000000000000000 r15=0000000000000000 iopl=0 nv up ei ng nz na po nc storport!StorPortNotification+0x46: fffff880`010830f6 c6808d000000ab mov byte ptr [rax+8Dh],0ABh ds:0001:fefffa80`05105b1d=?? Resetting default scope LAST_CONTROL_TRANSFER: from fffff80002e6f46e to fffff80002e77710 STACK_TEXT: fffff800`00b9b918 fffff800`02e6f46e : fffff800`02ec1f5d fffff800`02ec1f5e fffff800`00b9c090 fffff800`02ea4668 : nt!KeBugCheck fffff800`00b9b920 fffff800`02e9d40d : fffff800`03085b7c fffff800`02fbfe84 fffff800`02e07000 fffff800`00b9c828 : nt!KiKernelCalloutExceptionHandler+0xe fffff800`00b9b950 fffff800`02ea4a90 : fffff800`02fc6b14 fffff800`00b9b9c8 fffff800`00b9c828 fffff800`02e07000 : nt!RtlpExecuteHandlerForException+0xd fffff800`00b9b980 fffff800`02eb19ef : fffff800`00b9c828 fffff800`00b9c090 fffff800`00000000 fffffa80`05c9e448 : nt!RtlDispatchException+0x410 fffff800`00b9c060 fffff800`02e76d82 : fffff800`00b9c828 fffffa80`046c41b0 fffff800`00b9c8d0 fffffa80`046c5008 : nt!KiDispatchException+0x16f fffff800`00b9c6f0 fffff800`02e7568a : fffffa80`048ad1b0 fffffa80`03ec1c10 fffffa80`048b1030 00000000`00000000 : nt!KiExceptionDispatch+0xc2 fffff800`00b9c8d0 fffff880`010830f6 : 00000000`00000004 fffffa80`046c9f68 fffff880`0378a380 00000000`00000004 : nt!KiGeneralProtectionFault+0x10a fffff800`00b9ca60 fffff880`01048453 : 00000000`00000000 fffffa80`046c5008 fffffa80`05c9e448 00000000`00000000 : storport!StorPortNotification+0x46 fffff800`00b9cae0 00000000`00000000 : fffffa80`046c5008 fffffa80`05c9e448 00000000`00000000 00000000`00000210 : nvstor64+0x5453 STACK_COMMAND: kb FOLLOWUP_IP: storport!StorPortNotification+46 fffff880`010830f6 c6808d000000ab mov byte ptr [rax+8Dh],0ABh SYMBOL_STACK_INDEX: 7 SYMBOL_NAME: storport!StorPortNotification+46 FOLLOWUP_NAME: MachineOwner MODULE_NAME: storport IMAGE_NAME: storport.sys DEBUG_FLR_IMAGE_TIMESTAMP: 4a5bcace FAILURE_BUCKET_ID: X64_0x1E_storport!StorPortNotification+46 BUCKET_ID: X64_0x1E_storport!StorPortNotification+46 Followup: MachineOwner ---------
I find some out of date drivers on your system. Win 7 does not like older drivers; they can and do cause memory corruption and crashes. I suggest you start with updating these drivers -
Quote:
BCM42RLY.sys Tue Jul 07 20:34:55 2009
bcmwl664.sys Tue Jul 07 20:45:04 2009
itecir.sys Mon Mar 09 04:58:47 2009
nvmf6264.sys Wed Jul 01 14:55:18 2009
nvsmu.sys Mon Jun 29 03:36:37 2009
OA001Ufd.sys Tue Jun 03 05:30:37 2008
OA001Vid.sys Mon Aug 25 09:07:17 2008
rimmpx64.sys Thu Jun 25 04:04:18 2009
rimspx64.sys Thu Jun 25 03:13:43 2009
rixdpx64.sys Thu Jun 25 03:38:50 2009
stwrt64.sys Mon Jun 29 13:52:05 2009
bcmwl664.sys Tue Jul 07 20:45:04 2009
itecir.sys Mon Mar 09 04:58:47 2009
nvmf6264.sys Wed Jul 01 14:55:18 2009
nvsmu.sys Mon Jun 29 03:36:37 2009
OA001Ufd.sys Tue Jun 03 05:30:37 2008
OA001Vid.sys Mon Aug 25 09:07:17 2008
rimmpx64.sys Thu Jun 25 04:04:18 2009
rimspx64.sys Thu Jun 25 03:13:43 2009
rixdpx64.sys Thu Jun 25 03:38:50 2009
stwrt64.sys Mon Jun 29 13:52:05 2009
How To Find Drivers:
Quote:
- I have listed links to most of the drivers in the code box below. Please use the links there to see what info I've found about those drivers.
- search Google for the name of the driver
- compare the Google results with what's installed on your system to figure out which device/program it belongs to
- visit the web site of the manufacturer of the hardware/program to get the latest drivers (DON'T use Windows Update or the Update driver function of Device Manager).
- if there are difficulties in locating them, post back with questions and someone will try and help you locate the appropriate program.
- search Google for the name of the driver
- compare the Google results with what's installed on your system to figure out which device/program it belongs to
- visit the web site of the manufacturer of the hardware/program to get the latest drivers (DON'T use Windows Update or the Update driver function of Device Manager).
- if there are difficulties in locating them, post back with questions and someone will try and help you locate the appropriate program.
Quote:
- - The most common drivers are listed on this page: Driver Reference
- - Driver manufacturer links are on this page: Drivers and Downloads
One other thing I noticed is some old drivers that need to be updated.
They include your network driver from 2009 that is mentioned in a few of the crashes
They include your network driver from 2009 that is mentioned in a few of the crashes
Code:
OA001Ufd.sys fffff880`0914e000 fffff880`091773a0 0x000293a0 0x48450f3d 6/3/2008 05:30:37 OA001Vid.sys fffff880`09100000 fffff880`0914d1c0 0x0004d1c0 0x48b2ae85 8/25/2008 09:07:17 tap0901.sys fffff880`048cb000 fffff880`048d8000 0x0000d000 0x48ec41de 10/8/2008 01:15:10 nvm62x64.sys fffff880`042af000 fffff880`04312d80 0x00063d80 0x48f8fd12 10/17/2008 17:01:06 itecir.sys fffff880`04b94000 fffff300`04bf0000 0xfffffa800005c000 0x49b4da47 3/9/2009 04:58:47 spldr.sys fffff880`0169b000 fffff880`016a3000 0x00008000 0x4a0858bb 5/11/2009 12:56:27 amdxata.sys fffff880`010eb000 fffff880`010f6000 0x0000b000 0x4a12f2eb 5/19/2009 13:56:59 rimspx64.sys fffff880`03db8000 fffff300`03dcf000 0xfffffa8000017000 0x4a4323a7 6/25/2009 03:13:43 rixdpx64.sys fffff880`03c00000 fffff300`03c57000 0xfffffa8000057000 0x4a43298a 6/25/2009 03:38:50 rimmpx64.sys fffff880`03da2000 fffff880`03db8000 0x00016000 0x4a432f82 6/25/2009 04:04:18 nvsmu.sys fffff880`03bc6000 fffff880`03bd1000 0x0000b000 0x4a486f05 6/29/2009 03:36:37 stwrt64.sys fffff880`04215000 fffff300`04290000 0xfffffa800007b000 0x4a48ff45 6/29/2009 13:52:05 BCM42RLY.sys fffff880`0addf000 70626bf5`0ade8000 0x7062737500009000 0x4a53e9af 7/7/2009 20:34:55 bcmwl664.sys bcmwl664.sys+650af7c fffff880`048df000 fffff881`04b87000 0x00000001002a8000 0x4a53ec10 7/7/2009 20:45:04
Thank you, Ken.
@gtgt - Ken is right on target.
@gtgt - Ken is right on target.
Very good. We will be waiting for your update.
Well the first driver I updated was nVidia SATA and networking, but upon restart:
1. Microsoft Forefront Endpoint Protection no longer detects if Firewall is enabled, which it is,
2. I get the 80244024c error trying to get to Windows Update (even clicking Check online for updates doesn't work).
3 Internet Explorer won't connect to the Internet, even though obviously I'm connected with firefox.
4. Also, Outlook no longer connects to my mail servers!
Any thoughts?
1. Microsoft Forefront Endpoint Protection no longer detects if Firewall is enabled, which it is,
2. I get the 80244024c error trying to get to Windows Update (even clicking Check online for updates doesn't work).
3 Internet Explorer won't connect to the Internet, even though obviously I'm connected with firefox.
4. Also, Outlook no longer connects to my mail servers!
Any thoughts?
OK, nevermind. It was a " netsh winsock reset" issue, which resolved connectivity upon restart. Continuing with the other drivers.
Cheers,
George
Cheers,
George
Hi,
Still updating drivers but had a crash today that, according to BlueScreenView, was caused by mssmbios.sys+def52f (crash dump attached).
According to Dell support, I have the latest WiFi driver (1510 mini card with Broadcom chip, version 5.30.21.0), but not finding anything newer on the Broadcom site.
It seems most of these crashes occur when I'm not even doing anything. This a.m. I stepped away from the laptop for a minute and returned to the blue screen. Not sure if that helps you.
Thanks,
George
Still updating drivers but had a crash today that, according to BlueScreenView, was caused by mssmbios.sys+def52f (crash dump attached).
According to Dell support, I have the latest WiFi driver (1510 mini card with Broadcom chip, version 5.30.21.0), but not finding anything newer on the Broadcom site.
It seems most of these crashes occur when I'm not even doing anything. This a.m. I stepped away from the laptop for a minute and returned to the blue screen. Not sure if that helps you.
Thanks,
George
Hi,
Still updating drivers but had a crash today that, according to BlueScreenView, was caused by mssmbios.sys+def52f (crash dump attached).
According to Dell support, I have the latest WiFi driver (1510 mini card with Broadcom chip, version 5.30.21.0), but not finding anything newer on the Broadcom site.
It seems most of these crashes occur when I'm not even doing anything. This a.m. I stepped away from the laptop for a minute and returned to the blue screen. Not sure if that helps you.
Thanks,
George
Still updating drivers but had a crash today that, according to BlueScreenView, was caused by mssmbios.sys+def52f (crash dump attached).
According to Dell support, I have the latest WiFi driver (1510 mini card with Broadcom chip, version 5.30.21.0), but not finding anything newer on the Broadcom site.
It seems most of these crashes occur when I'm not even doing anything. This a.m. I stepped away from the laptop for a minute and returned to the blue screen. Not sure if that helps you.
Thanks,
George
I checked Blue screen view and it does say mssmbios.sys wich is an OS file and not likely, but in case it is you should run a system file check
Run a system file check to verify and repair your system files.
To do this type cmd in search, then right click to run as administrator, then
SFC /SCANNOW
read here for more information SFC /SCANNOW Command - System File Checker
Let us know the results from the report at the end.
Also you still have old drivers.
Code:
OA001Ufd.sys fffff880`04322000 fffff880`0434b3a0 0x000293a0 0x48450f3d 6/3/2008 05:30:37 OA001Vid.sys fffff880`0426f000 fffff880`042bc1c0 0x0004d1c0 0x48b2ae85 8/25/2008 09:07:17 tap0901.sys fffff880`048db000 fffff300`048e8000 0xfffffa800000d000 0x48ec41de 10/8/2008 01:15:10 itecir.sys fffff880`04b9d000 fffff880`04bf9000 0x0005c000 0x49b4da47 3/9/2009 04:58:47 spldr.sys fffff880`01685000 fffff880`0168d000 0x00008000 0x4a0858bb 5/11/2009 12:56:27 amdxata.sys fffff880`010d4000 fffff880`010df000 0x0000b000 0x4a12f2eb 5/19/2009 13:56:59 rimspx64.sys fffff880`03d82000 fffff100`03d99000 0xfffff88000017000 0x4a4323a7 6/25/2009 03:13:43 rixdpx64.sys fffff880`03d99000 fffff880`03df0000 0x00057000 0x4a43298a 6/25/2009 03:38:50 rimmpx64.sys fffff880`03d6c000 fffff100`03d82000 0xfffff88000016000 0x4a432f82 6/25/2009 04:04:18
Quote:
- search Google for the name of the driver
- compare the Google results with what's installed on your system to figure out which device/program it belongs to
- visit the web site of the manufacturer of the hardware/program to get the latest drivers (DON'T use Windows Update or the Update driver function of Device Manager).
- if there are difficulties in locating them, post back with questions and someone will try and help you locate the appropriate program.
- compare the Google results with what's installed on your system to figure out which device/program it belongs to
- visit the web site of the manufacturer of the hardware/program to get the latest drivers (DON'T use Windows Update or the Update driver function of Device Manager).
- if there are difficulties in locating them, post back with questions and someone will try and help you locate the appropriate program.
- - Driver manufacturer links are on this page: Drivers and Downloads
Let us know if you need further assistance
Ken
George, it is crucial to update those drivers. Do you need help with this?
Hi, I could not find downloads of:
OA001Ufd.sys
OA001Vid.sys
itecir.sys
spldr.sys
And from Dell support I download their latest Ricoh card reader drivers:
rimspx64.sys
rixdpx64.sys
rimmpx64.sys
..but they are from 2009, and I had no luck searching the Ricoh support site for more recent versions.
OA001Ufd.sys
OA001Vid.sys
itecir.sys
spldr.sys
And from Dell support I download their latest Ricoh card reader drivers:
rimspx64.sys
rixdpx64.sys
rimmpx64.sys
..but they are from 2009, and I had no luck searching the Ricoh support site for more recent versions.
Hi, I could not find downloads of:
OA001Ufd.sys
OA001Vid.sys
itecir.sys
spldr.sys
And from Dell support I download their latest Ricoh card reader drivers:
rimspx64.sys
rixdpx64.sys
rimmpx64.sys
..but they are from 2009, and I had no luck searching the Ricoh support site for more recent versions.
OA001Ufd.sys
OA001Vid.sys
itecir.sys
spldr.sys
And from Dell support I download their latest Ricoh card reader drivers:
rimspx64.sys
rixdpx64.sys
rimmpx64.sys
..but they are from 2009, and I had no luck searching the Ricoh support site for more recent versions.
itecir.sys - Integrated Technologies Express Ltdhttp://www.liutilities.com/device-driver/ite-cir-driver/ This is an input driver and, according to the link, it is not compatible with Win 7. Uninstall the program associated with this driver. If you do not know which program it is, nanvigate to C;\Windows\System32\Drivers. Find the file and rename it it from itecir.sys to itecir.bak. Reboot. This will most likely break the program associated with this driver.
spldr.sys - ignore this one. This is a Windows system driver and it is fine despite the old date.
What are the dates of the Ricoh drivers you downloaded? The "magic" date for Win 7 is July 13, 2009 or later. It may be that the card reader is obsolete hardware and you may need to upgrade to a card reader that is Win 7 compatible. You can check it out at Windows 7 Compatibility: Software Programs & Hardware Devices: Find Updates, Drivers, & Downloads
The Ricoh drivers are from June 25, 2009, and are the "latest" available from Dell's support site for my laptop (Studio XPS m1340).
I renamed the itecir.sys driver to .bak. Not sure what it was associated with.
I just opened a support ticket with Dell regarding updated versions of the Ricoh and Creative drivers.
Anything else I can do on my end?
Thanks!
George
I renamed the itecir.sys driver to .bak. Not sure what it was associated with.
I just opened a support ticket with Dell regarding updated versions of the Ricoh and Creative drivers.
Anything else I can do on my end?
Thanks!
George
Good job, George. Maybe those drivers will work for the card reader. They are late Vista drivers. You could always try to run the card reader in the compatibility mode. Your only other option will be to upgrade the card reader to one that is Win 7 compatible. But lets try it first.
You will know what that itecir.sys goes to when you try to run a a program or device and it won't work.
For now, run your system and let's see what happens. Upload any new BSOD's and we will go from there. Hopefully, you won't have any.
You will know what that itecir.sys goes to when you try to run a a program or device and it won't work.
For now, run your system and let's see what happens. Upload any new BSOD's and we will go from there. Hopefully, you won't have any.
Hi,
I've had 2 more BSODs (see attached dumps), and according to BlueScreenView both were caused by bcmwl664.sys, which is Dell's 1510 WiFi card driver. Over the months I've repeatedly uninstalled and reinstalled the WiFi card drivers. Current version available from Dell is 5.30.21.0.
Do the minidumps suggest anything else at fault?
Earlier today I installed Ricoh drivers provided from Dell tech support. Still waiting for them to provide the integrated web cam drivers.
Thanks!
George
I've had 2 more BSODs (see attached dumps), and according to BlueScreenView both were caused by bcmwl664.sys, which is Dell's 1510 WiFi card driver. Over the months I've repeatedly uninstalled and reinstalled the WiFi card drivers. Current version available from Dell is 5.30.21.0.
Do the minidumps suggest anything else at fault?
Earlier today I installed Ricoh drivers provided from Dell tech support. Still waiting for them to provide the integrated web cam drivers.
Thanks!
George
I've attached the last BSOD dump. It happened on startup, before I even logged in!
This past week I have reinstalled Dell's webcam software--which I'm guessing installs the driver, which I otherwise wasn't able to find from Creative--as well as nVidia and WiFi driver updates.
Any help is appreciated.
Thanks,
George
This past week I have reinstalled Dell's webcam software--which I'm guessing installs the driver, which I otherwise wasn't able to find from Creative--as well as nVidia and WiFi driver updates.
Any help is appreciated.
Thanks,
George
George, I am sorry to learn you are still having problems. Anytime you get a crash on startup, you can pretty well figure it is a hardware or driver related.
Error code 3B, SYSTEM_SERVICE_EXCEPTION- usually caused by System service, Device driver, graphics driver, ?memory.
The dump blamed a Windows system driver (very unlikely) and indicated memory corruption. I also looked at the two previous dumps. Both are error code 3B. One directly point s to memory corruption and the other points to a Windows system driver and indicates memory corruption.
Let's test your RAM. Follow the instructions in this excellent tutorial by Johnathan King.
RAM - Test with Memtest86+
This will take some time. Please post the results.
You still have out of date drivers; though I can see that you have updated some of them. You have a few really old drivers that definitely are not helping your system's stability.
Let's try something. This is going break your webcam; but let's see if those drivers are the problem. Navigate to C:\Windows\System32\Drivers and rename the two camera drivers from .sys to .bak. Reboot and lets see what your system does. You can rename to .sys later if this proves not to be the problem.
Post back and let us know. And don't forget to run Memtest.
Error code 3B, SYSTEM_SERVICE_EXCEPTION- usually caused by System service, Device driver, graphics driver, ?memory.
The dump blamed a Windows system driver (very unlikely) and indicated memory corruption. I also looked at the two previous dumps. Both are error code 3B. One directly point s to memory corruption and the other points to a Windows system driver and indicates memory corruption.
Code:
Kernel base = 0xfffff800`02e4b000 PsLoadedModuleList = 0xfffff800`03088e50 Debug session time: Fri Sep 10 19:54:37.299 2010 (GMT-4) System Uptime: 0 days 0:01:14.437 Loading Kernel Symbols ............................................................... ................................................................ ............................................ Loading User Symbols Loading unloaded module list ..... ******************************************************************************* * * * Bugcheck Analysis * * * ******************************************************************************* Use !analyze -v to get detailed debugging information. BugCheck 3B, {c0000005, fffff80002edb436, fffff8800b12ed00, 0} Probably caused by : ntkrnlmp.exe ( nt!WmipIoControl+d6 ) Followup: MachineOwner --------- 1: kd> !analyze -v ******************************************************************************* * * * Bugcheck Analysis * * * ******************************************************************************* SYSTEM_SERVICE_EXCEPTION (3b) An exception happened while executing a system service routine. Arguments: Arg1: 00000000c0000005, Exception code that caused the bugcheck Arg2: fffff80002edb436, Address of the exception record for the exception that caused the bugcheck Arg3: fffff8800b12ed00, Address of the context record for the exception that caused the bugcheck Arg4: 0000000000000000, zero. Debugging Details: ------------------ EXCEPTION_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%08lx referenced memory at 0x%08lx. The memory could not be %s. FAULTING_IP: nt!IopCompleteRequest+c73 fffff800`02edb436 488b09 mov rcx,qword ptr [rcx] CONTEXT: fffff8800b12ed00 -- (.cxr 0xfffff8800b12ed00) rax=fffffa800b173978 rbx=fffffa800b285010 rcx=fefffa800b173978 rdx=fefffa800b173978 rsi=0000000000000000 rdi=fffffa800b301520 rip=fffff80002edb436 rsp=fffff8800b12f6d0 rbp=00000000a000000c r8=0000000fffffffff r9=fffffa8000000008 r10=0000000000000002 r11=0000007ffffffff8 r12=fffffa800b173970 r13=0000000000000000 r14=fffffa800b32a930 r15=fffff880009e9180 iopl=0 nv up ei ng nz na po cy cs=0010 ss=0018 ds=002b es=002b fs=0053 gs=002b efl=00010287 nt!IopCompleteRequest+0xc73: fffff800`02edb436 488b09 mov rcx,qword ptr [rcx] ds:002b:fefffa80`0b173978=???????????????? Resetting default scope CUSTOMER_CRASH_COUNT: 1 DEFAULT_BUCKET_ID: VISTA_DRIVER_FAULT BUGCHECK_STR: 0x3B PROCESS_NAME: WmiPrvSE.exe CURRENT_IRQL: 2 IRP_ADDRESS: ffffffffffffff88 LAST_CONTROL_TRANSFER: from fffff80002ebe0dd to fffff80002edb436 STACK_TEXT: fffff880`0b12f6d0 fffff800`02ebe0dd : 00000000`00000000 fffff800`20206f49 00000000`00010001 fffffa80`00000000 : nt!IopCompleteRequest+0xc73 fffff880`0b12f7a0 fffff800`0314d2f6 : 00000000`0000000c fffff800`02fefb00 fffffa80`0b301520 00000000`00000000 : nt!IopfCompleteRequest+0x75d fffff880`0b12f880 fffff800`031d6707 : fffffa80`0b301520 fffff880`0b12fc60 fffff880`0b12fc60 fffffa80`0b285010 : nt!WmipIoControl+0xd6 fffff880`0b12f9d0 fffff800`031d6f66 : fffff880`0b12fbb8 00000000`00000454 00000000`00000001 00000000`00000000 : nt!IopXxxControlFile+0x607 fffff880`0b12fb00 fffff800`02eba993 : 00000000`00000d41 00000000`0062e638 00000000`00000000 0000007f`ffffffff : nt!NtDeviceIoControlFile+0x56 fffff880`0b12fb70 00000000`73f02dd9 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiSystemServiceCopyEnd+0x13 00000000`0062ef38 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x73f02dd9 FOLLOWUP_IP: nt!WmipIoControl+d6 fffff800`0314d2f6 8bc3 mov eax,ebx SYMBOL_STACK_INDEX: 2 SYMBOL_NAME: nt!WmipIoControl+d6 FOLLOWUP_NAME: MachineOwner MODULE_NAME: nt IMAGE_NAME: ntkrnlmp.exe DEBUG_FLR_IMAGE_TIMESTAMP: 4c1c44a9 STACK_COMMAND: .cxr 0xfffff8800b12ed00 ; kb FAILURE_BUCKET_ID: X64_0x3B_nt!WmipIoControl+d6 BUCKET_ID: X64_0x3B_nt!WmipIoControl+d6 Followup: MachineOwner --------- Kernel base = 0xfffff800`02e61000 PsLoadedModuleList = 0xfffff800`0309ee50 Debug session time: Wed Sep 1 14:17:12.782 2010 (GMT-4) System Uptime: 0 days 0:31:59.592 Loading Kernel Symbols ............................................................... ................................................................ ............................................ Loading User Symbols Loading unloaded module list ...... ******************************************************************************* * * * Bugcheck Analysis * * * ******************************************************************************* Use !analyze -v to get detailed debugging information. BugCheck 3B, {c0000005, fffff800031787eb, fffff8800ab35e10, 0} Probably caused by : memory_corruption ( nt!MiUnsecureVirtualMemory+6b ) Followup: MachineOwner --------- 1: kd> !analyze -v ******************************************************************************* * * * Bugcheck Analysis * * * ******************************************************************************* SYSTEM_SERVICE_EXCEPTION (3b) An exception happened while executing a system service routine. Arguments: Arg1: 00000000c0000005, Exception code that caused the bugcheck Arg2: fffff800031787eb, Address of the exception record for the exception that caused the bugcheck Arg3: fffff8800ab35e10, Address of the context record for the exception that caused the bugcheck Arg4: 0000000000000000, zero. Debugging Details: ------------------ EXCEPTION_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%08lx referenced memory at 0x%08lx. The memory could not be %s. FAULTING_IP: nt!MiUnsecureVirtualMemory+6b fffff800`031787eb 8b4540 mov eax,dword ptr [rbp+40h] CONTEXT: fffff8800ab35e10 -- (.cxr 0xfffff8800ab35e10) rax=000000000000000a rbx=fffffa800af13060 rcx=fefffa800b5da951 rdx=0000000000000000 rsi=fffffa8006970b30 rdi=fefffa800b5da950 rip=fffff800031787eb rsp=fffff8800ab367e0 rbp=fefffa800b5da910 r8=0000000000000001 r9=0000000000000002 r10=fffffa8006970b30 r11=fffff800030d1b60 r12=fffffa8006970d48 r13=fffffa800a8eb520 r14=fffffa8006970b30 r15=fffff8800ab36930 iopl=0 nv up ei ng nz na po nc cs=0010 ss=0018 ds=002b es=002b fs=0053 gs=002b efl=00010286 nt!MiUnsecureVirtualMemory+0x6b: fffff800`031787eb 8b4540 mov eax,dword ptr [rbp+40h] ss:0018:fefffa80`0b5da950=???????? Resetting default scope CUSTOMER_CRASH_COUNT: 1 DEFAULT_BUCKET_ID: VISTA_DRIVER_FAULT BUGCHECK_STR: 0x3B PROCESS_NAME: svchost.exe CURRENT_IRQL: 0 LAST_CONTROL_TRANSFER: from fffff80003179b1b to fffff800031787eb STACK_TEXT: fffff880`0ab367e0 fffff800`03179b1b : fffff800`03049e30 00000000`00000000 fffff8a0`0c2c3490 fffff8a0`0c2c34b0 : nt!MiUnsecureVirtualMemory+0x6b fffff880`0ab36810 fffff800`0316a596 : 00000000`00000000 fffff800`03049e30 fffff8a0`0c2c34b0 fffff8a0`0c282d00 : nt!AlpcpViewDestroyProcedure+0x1fb fffff880`0ab368b0 fffff800`0316b167 : 00000000`00000000 00000000`01b2e3c0 00000000`40000000 fffff880`0ab36a40 : nt!AlpcpCaptureViewAttributeInternal+0x196 fffff880`0ab36910 fffff800`031a0413 : fffff8a0`0bdd27e8 00000000`00000000 fffffa80`0af13060 fffff800`031eb56f : nt!AlpcpCaptureViewAttribute+0x47 fffff880`0ab36960 fffff800`031d11f9 : fffffa80`0a8eb520 00000000`00000000 fffff8a0`0c282d00 fffff8a0`0c282d00 : nt!AlpcpCaptureAttributes+0x320 fffff880`0ab369c0 fffff800`031d2ed9 : fffffa80`00000000 fffff8a0`00000001 00000000`014ff420 00000000`00000701 : nt!AlpcpSendMessage+0x3c7 fffff880`0ab36ac0 fffff800`02ed0993 : fffffa80`0af13060 fffff880`0ab36c60 00000000`014ff3a8 0000007f`ffffffff : nt!NtAlpcSendWaitReceivePort+0xb9 fffff880`0ab36b70 00000000`773a05aa : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiSystemServiceCopyEnd+0x13 00000000`014ff388 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x773a05aa FOLLOWUP_IP: nt!MiUnsecureVirtualMemory+6b fffff800`031787eb 8b4540 mov eax,dword ptr [rbp+40h] SYMBOL_STACK_INDEX: 0 SYMBOL_NAME: nt!MiUnsecureVirtualMemory+6b FOLLOWUP_NAME: MachineOwner MODULE_NAME: nt DEBUG_FLR_IMAGE_TIMESTAMP: 4c1c44a9 STACK_COMMAND: .cxr 0xfffff8800ab35e10 ; kb IMAGE_NAME: memory_corruption FAILURE_BUCKET_ID: X64_0x3B_nt!MiUnsecureVirtualMemory+6b BUCKET_ID: X64_0x3B_nt!MiUnsecureVirtualMemory+6b Followup: MachineOwner --------- Kernel base = 0xfffff800`02e67000 PsLoadedModuleList = 0xfffff800`030a4e50 Debug session time: Mon Aug 30 17:19:33.405 2010 (GMT-4) System Uptime: 0 days 1:15:03.434 Loading Kernel Symbols ............................................................... ................................................................ .............................................. Loading User Symbols Loading unloaded module list ...... ******************************************************************************* * * * Bugcheck Analysis * * * ******************************************************************************* Use !analyze -v to get detailed debugging information. BugCheck 3B, {c0000005, fffff800031b374d, fffff8800b599730, 0} Probably caused by : ntkrnlmp.exe ( nt!CmpKcbCacheLookup+1dd ) Followup: MachineOwner --------- 0: kd> !analyze -v ******************************************************************************* * * * Bugcheck Analysis * * * ******************************************************************************* SYSTEM_SERVICE_EXCEPTION (3b) An exception happened while executing a system service routine. Arguments: Arg1: 00000000c0000005, Exception code that caused the bugcheck Arg2: fffff800031b374d, Address of the exception record for the exception that caused the bugcheck Arg3: fffff8800b599730, Address of the context record for the exception that caused the bugcheck Arg4: 0000000000000000, zero. Debugging Details: ------------------ EXCEPTION_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%08lx referenced memory at 0x%08lx. The memory could not be %s. FAULTING_IP: nt!CmpKcbCacheLookup+1dd fffff800`031b374d 418b45f4 mov eax,dword ptr [r13-0Ch] CONTEXT: fffff8800b599730 -- (.cxr 0xfffff8800b599730) rax=fffff8a005065000 rbx=0000000000000000 rcx=0000000000000bd9 rdx=00000000073d1409 rsi=fffff8a0007eea18 rdi=fffff8800b59a340 rip=fffff800031b374d rsp=fffff8800b59a100 rbp=fffff8a0007ee420 r8=000000000000000b r9=0000000000000000 r10=0000000000000016 r11=fffff8800b59a298 r12=0000000000000007 r13=fefff8a0000e8268 r14=0000000000000007 r15=0000000000000001 iopl=0 nv up ei ng nz na pe nc cs=0010 ss=0018 ds=002b es=002b fs=0053 gs=002b efl=00010282 nt!CmpKcbCacheLookup+0x1dd: fffff800`031b374d 418b45f4 mov eax,dword ptr [r13-0Ch] ds:002b:fefff8a0`000e825c=???????? Resetting default scope CUSTOMER_CRASH_COUNT: 1 DEFAULT_BUCKET_ID: VISTA_DRIVER_FAULT BUGCHECK_STR: 0x3B PROCESS_NAME: explorer.exe CURRENT_IRQL: 0 LAST_CONTROL_TRANSFER: from fffff800031b2d08 to fffff800031b374d STACK_TEXT: fffff880`0b59a100 fffff800`031b2d08 : fffff880`0b59a298 fffff880`00000008 fffff880`0b59a688 fffff880`0b59a6a0 : nt!CmpKcbCacheLookup+0x1dd fffff880`0b59a1f0 fffff800`031b0f61 : fffff8a0`02efe960 fffff880`0b59a6a0 fffff880`0b59a6d8 fffff880`0b59a6c0 : nt!CmpBuildHashStackAndLookupCache+0x328 fffff880`0b59a5d0 fffff800`031d0e84 : fffff800`031b0cc0 00000000`00000000 fffffa80`045b6010 fffff880`011dd901 : nt!CmpParseKey+0x2a1 fffff880`0b59a8a0 fffff800`031d5e4d : fffffa80`045b6010 fffff880`0b59aa00 00000000`00000040 fffffa80`03cf7080 : nt!ObpLookupObjectName+0x585 fffff880`0b59a9a0 fffff800`031b4dcc : 00000000`03c67000 00000000`00000000 fffff8a0`02efe901 fffff880`0b59aa68 : nt!ObOpenObjectByName+0x1cd fffff880`0b59aa50 fffff800`031b6f0f : 00000000`1ff8d340 00000000`00020019 00000000`1ff8d3c8 00000000`00000000 : nt!CmOpenKey+0x28a fffff880`0b59aba0 fffff800`02ed6993 : fffffa80`04192b60 fffff880`0b59ac60 00000000`00000000 fffffa80`0aa2bd60 : nt!NtOpenKeyEx+0xf fffff880`0b59abe0 00000000`76d40caa : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiSystemServiceCopyEnd+0x13 00000000`1ff8d2d8 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x76d40caa FOLLOWUP_IP: nt!CmpKcbCacheLookup+1dd fffff800`031b374d 418b45f4 mov eax,dword ptr [r13-0Ch] SYMBOL_STACK_INDEX: 0 SYMBOL_NAME: nt!CmpKcbCacheLookup+1dd FOLLOWUP_NAME: MachineOwner MODULE_NAME: nt IMAGE_NAME: ntkrnlmp.exe DEBUG_FLR_IMAGE_TIMESTAMP: 4c1c44a9 STACK_COMMAND: .cxr 0xfffff8800b599730 ; kb FAILURE_BUCKET_ID: X64_0x3B_nt!CmpKcbCacheLookup+1dd BUCKET_ID: X64_0x3B_nt!CmpKcbCacheLookup+1dd Followup: MachineOwner ---------
RAM - Test with Memtest86+
This will take some time. Please post the results.
You still have out of date drivers; though I can see that you have updated some of them. You have a few really old drivers that definitely are not helping your system's stability.
Quote:
BCM42RLY.sys Tue Jul 07 20:34:55 2009 - Broadcom iLine10(tm) PCI Network Adapter Broadcom.com - Downloads & Support. I know that you have tried to update this driver. It is slightly out of date; but it may work.
nvsmu.sys Mon Jun 29 03:36:37 2009 - nVidia nForce System Management Controller (nVidia nForce chipset driver) Drivers - Download NVIDIA Drivers. This is a chipset driver and slightly out of date. See if you can update this one.
OA001Ufd.sys Tue Jun 03 05:30:37 2008 - Upper Filter Drivers are driver files from Creative Technology Ltd. These must be for your web cam. If you cannot update these drivers, the hardware is obsolete and not compatible with Win 7. Check here: Windows 7 Compatibility: Software Programs & Hardware Devices: Find Updates, Drivers, & Downloads If there is no update, I recommend that you uninstall this hardware and upgrade to a camera compatible with Win 7.
OA001Vid.sys Mon Aug 25 09:07:17 2008 - see above
rimmpx64.sys Thu Jun 25 04:04:18 2009 - Ricoh Card Reader driver.
rimspx64.sys Thu Jun 25 03:13:43 2009 - Ricoh Card Reader driver.
rixdpx64.sys Thu Jun 25 03:38:50 2009 - Ricoh Card Reader driver.
nvsmu.sys Mon Jun 29 03:36:37 2009 - nVidia nForce System Management Controller (nVidia nForce chipset driver) Drivers - Download NVIDIA Drivers. This is a chipset driver and slightly out of date. See if you can update this one.
OA001Ufd.sys Tue Jun 03 05:30:37 2008 - Upper Filter Drivers are driver files from Creative Technology Ltd. These must be for your web cam. If you cannot update these drivers, the hardware is obsolete and not compatible with Win 7. Check here: Windows 7 Compatibility: Software Programs & Hardware Devices: Find Updates, Drivers, & Downloads If there is no update, I recommend that you uninstall this hardware and upgrade to a camera compatible with Win 7.
OA001Vid.sys Mon Aug 25 09:07:17 2008 - see above
rimmpx64.sys Thu Jun 25 04:04:18 2009 - Ricoh Card Reader driver.
rimspx64.sys Thu Jun 25 03:13:43 2009 - Ricoh Card Reader driver.
rixdpx64.sys Thu Jun 25 03:38:50 2009 - Ricoh Card Reader driver.
Post back and let us know. And don't forget to run Memtest.
I let the RAM test run overnight, 8 hrs, a lot of passes with 0 errors.
Dell said if I install the Webcam software, the appropriate drivers will be installed, so I did that and updated the software.
Also, it appears the driver install packages do not automatically update the drivers, as was the case with one of those Broadcom drivers, so I renamed the old driver to .bak and copied the newer .sys into the system folder.
I think the Ricoh install package also failed to load the new drivers, so I'll have to go dig around and check those.
-George
Dell said if I install the Webcam software, the appropriate drivers will be installed, so I did that and updated the software.
Also, it appears the driver install packages do not automatically update the drivers, as was the case with one of those Broadcom drivers, so I renamed the old driver to .bak and copied the newer .sys into the system folder.
I think the Ricoh install package also failed to load the new drivers, so I'll have to go dig around and check those.
-George
Good job of digging, George. A big plus on working around the Broadcom driver issue. Thanks for the update.
Hi, had another crash on startup (dump attached), even before reaching the login screen.
I would also run a system file check to verify and repair system files
Let us know if you need help with this
Ken J
Code:
Microsoft (R) Windows Debugger Version 6.11.0001.404 X86 Copyright (c) Microsoft Corporation. All rights reserved. Loading Dump File [C:\Users\K\Desktop\092010-25568-01.dmp] Mini Kernel Dump File: Only registers and stack trace are available WARNING: Whitespace at end of path element Symbol search path is: SRV*C:\symbols;*http://msdl.microsoft.com/download/symbols ;srv*e:\symbols *http://msdl.microsoft.com/download/symbols Executable search path is: Windows 7 Kernel Version 7600 MP (2 procs) Free x64 Product: WinNt, suite: TerminalServer SingleUserTS Built by: 7600.16617.amd64fre.win7_gdr.100618-1621 Machine Name: Kernel base = 0xfffff800`02e53000 PsLoadedModuleList = 0xfffff800`03090e50 Debug session time: Mon Sep 20 12:37:22.833 2010 (GMT-4) System Uptime: 0 days 0:00:36.643 Loading Kernel Symbols ............................................................... ................................................................ ..................................... Loading User Symbols Loading unloaded module list ..... ******************************************************************************* * * * Bugcheck Analysis * * * ******************************************************************************* Use !analyze -v to get detailed debugging information. BugCheck 1000007E, {ffffffffc0000005, fffff80002ee1c11, fffff88002fbd528, fffff88002fbcd90} Unable to load image usbhub.sys, Win32 error 0n2 *** WARNING: Unable to verify timestamp for usbhub.sys *** ERROR: Module load completed but symbols could not be loaded for usbhub.sys Probably caused by : usbhub.sys ( usbhub+2618 ) Followup: MachineOwner --------- 1: kd> !analyze -v ******************************************************************************* * * * Bugcheck Analysis * * * ******************************************************************************* SYSTEM_THREAD_EXCEPTION_NOT_HANDLED_M (1000007e) This is a very common bugcheck. Usually the exception address pinpoints the driver/function that caused the problem. Always note this address as well as the link date of the driver/image that contains this address. Some common problems are exception code 0x80000003. This means a hard coded breakpoint or assertion was hit, but this system was booted /NODEBUG. This is not supposed to happen as developers should never have hardcoded breakpoints in retail code, but ... If this happens, make sure a debugger gets connected, and the system is booted /DEBUG. This will let us see why this breakpoint is happening. Arguments: Arg1: ffffffffc0000005, The exception code that was not handled Arg2: fffff80002ee1c11, The address that the exception occurred at Arg3: fffff88002fbd528, Exception Record Address Arg4: fffff88002fbcd90, Context Record Address Debugging Details: ------------------ EXCEPTION_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%08lx referenced memory at 0x%08lx. The memory could not be %s. FAULTING_IP: nt!IopQueueThreadIrp+b1 fffff800`02ee1c11 48897808 mov qword ptr [rax+8],rdi EXCEPTION_RECORD: fffff88002fbd528 -- (.exr 0xfffff88002fbd528) ExceptionAddress: fffff80002ee1c11 (nt!IopQueueThreadIrp+0x00000000000000b1) ExceptionCode: c0000005 (Access violation) ExceptionFlags: 00000000 NumberParameters: 2 Parameter[0]: 0000000000000000 Parameter[1]: ffffffffffffffff Attempt to read from address ffffffffffffffff CONTEXT: fffff88002fbcd90 -- (.cxr 0xfffff88002fbcd90) rax=fefffa8003ce6a68 rbx=fffffa8003ce6680 rcx=0000000002fbda38 rdx=0000000000000000 rsi=0000000000000000 rdi=fffffa800528eb40 rip=fffff80002ee1c11 rsp=fffff88002fbd760 rbp=fffffa8003ce6a68 r8=0000000000000000 r9=0000000000000000 r10=fffffa8003d009e0 r11=0000000000000006 r12=0000000000000000 r13=0000000000000000 r14=0000000000000000 r15=0000000000000003 iopl=0 nv up ei pl zr na po nc cs=0010 ss=0018 ds=002b es=002b fs=0053 gs=002b efl=00010246 nt!IopQueueThreadIrp+0xb1: fffff800`02ee1c11 48897808 mov qword ptr [rax+8],rdi ds:002b:fefffa80`03ce6a70=???????????????? Resetting default scope CUSTOMER_CRASH_COUNT: 1 DEFAULT_BUCKET_ID: VISTA_DRIVER_FAULT PROCESS_NAME: System CURRENT_IRQL: 2 ERROR_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%08lx referenced memory at 0x%08lx. The memory could not be %s. EXCEPTION_PARAMETER1: 0000000000000000 EXCEPTION_PARAMETER2: ffffffffffffffff READ_ADDRESS: GetPointerFromAddress: unable to read from fffff800030fb0e0 ffffffffffffffff FOLLOWUP_IP: usbhub+2618 fffff880`04c80618 ?? ??? BUGCHECK_STR: 0x7E LAST_CONTROL_TRANSFER: from fffff800031af084 to fffff80002ee1c11 STACK_TEXT: fffff880`02fbd760 fffff800`031af084 : fffff880`02fbda38 fffff880`02fbd970 00000000`00000000 fffffa80`06dba1a0 : nt!IopQueueThreadIrp+0xb1 fffff880`02fbd7c0 fffff880`04c80618 : 00000000`00220013 fffffa80`06d1b060 00000000`00000000 fffffa80`06013870 : nt!IoBuildDeviceIoControlRequest+0x114 fffff880`02fbd830 00000000`00220013 : fffffa80`06d1b060 00000000`00000000 fffffa80`06013870 00000000`00000000 : usbhub+0x2618 fffff880`02fbd838 fffffa80`06d1b060 : 00000000`00000000 fffffa80`06013870 00000000`00000000 fffffa80`00000000 : 0x220013 fffff880`02fbd840 00000000`00000000 : fffffa80`06013870 00000000`00000000 fffffa80`00000000 ffff7412`0d7e1d01 : 0xfffffa80`06d1b060 SYMBOL_STACK_INDEX: 2 SYMBOL_NAME: usbhub+2618 FOLLOWUP_NAME: MachineOwner MODULE_NAME: usbhub IMAGE_NAME: usbhub.sys DEBUG_FLR_IMAGE_TIMESTAMP: 4b18b9af STACK_COMMAND: .cxr 0xfffff88002fbcd90 ; kb FAILURE_BUCKET_ID: X64_0x7E_usbhub+2618 BUCKET_ID: X64_0x7E_usbhub+2618 Followup: MachineOwner --------- 1: kd> !analyze -v ******************************************************************************* * * * Bugcheck Analysis * * * ******************************************************************************* SYSTEM_THREAD_EXCEPTION_NOT_HANDLED_M (1000007e) This is a very common bugcheck. Usually the exception address pinpoints the driver/function that caused the problem. Always note this address as well as the link date of the driver/image that contains this address. Some common problems are exception code 0x80000003. This means a hard coded breakpoint or assertion was hit, but this system was booted /NODEBUG. This is not supposed to happen as developers should never have hardcoded breakpoints in retail code, but ... If this happens, make sure a debugger gets connected, and the system is booted /DEBUG. This will let us see why this breakpoint is happening. Arguments: Arg1: ffffffffc0000005, The exception code that was not handled Arg2: fffff80002ee1c11, The address that the exception occurred at Arg3: fffff88002fbd528, Exception Record Address Arg4: fffff88002fbcd90, Context Record Address Debugging Details: ------------------ EXCEPTION_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%08lx referenced memory at 0x%08lx. The memory could not be %s. FAULTING_IP: nt!IopQueueThreadIrp+b1 fffff800`02ee1c11 48897808 mov qword ptr [rax+8],rdi EXCEPTION_RECORD: fffff88002fbd528 -- (.exr 0xfffff88002fbd528) ExceptionAddress: fffff80002ee1c11 (nt!IopQueueThreadIrp+0x00000000000000b1) ExceptionCode: c0000005 (Access violation) ExceptionFlags: 00000000 NumberParameters: 2 Parameter[0]: 0000000000000000 Parameter[1]: ffffffffffffffff Attempt to read from address ffffffffffffffff CONTEXT: fffff88002fbcd90 -- (.cxr 0xfffff88002fbcd90) rax=fefffa8003ce6a68 rbx=fffffa8003ce6680 rcx=0000000002fbda38 rdx=0000000000000000 rsi=0000000000000000 rdi=fffffa800528eb40 rip=fffff80002ee1c11 rsp=fffff88002fbd760 rbp=fffffa8003ce6a68 r8=0000000000000000 r9=0000000000000000 r10=fffffa8003d009e0 r11=0000000000000006 r12=0000000000000000 r13=0000000000000000 r14=0000000000000000 r15=0000000000000003 iopl=0 nv up ei pl zr na po nc cs=0010 ss=0018 ds=002b es=002b fs=0053 gs=002b efl=00010246 nt!IopQueueThreadIrp+0xb1: fffff800`02ee1c11 48897808 mov qword ptr [rax+8],rdi ds:002b:fefffa80`03ce6a70=???????????????? Resetting default scope CUSTOMER_CRASH_COUNT: 1 DEFAULT_BUCKET_ID: VISTA_DRIVER_FAULT PROCESS_NAME: System CURRENT_IRQL: 2 ERROR_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%08lx referenced memory at 0x%08lx. The memory could not be %s. EXCEPTION_PARAMETER1: 0000000000000000 EXCEPTION_PARAMETER2: ffffffffffffffff READ_ADDRESS: ffffffffffffffff FOLLOWUP_IP: usbhub+2618 fffff880`04c80618 ?? ??? BUGCHECK_STR: 0x7E LAST_CONTROL_TRANSFER: from fffff800031af084 to fffff80002ee1c11 STACK_TEXT: fffff880`02fbd760 fffff800`031af084 : fffff880`02fbda38 fffff880`02fbd970 00000000`00000000 fffffa80`06dba1a0 : nt!IopQueueThreadIrp+0xb1 fffff880`02fbd7c0 fffff880`04c80618 : 00000000`00220013 fffffa80`06d1b060 00000000`00000000 fffffa80`06013870 : nt!IoBuildDeviceIoControlRequest+0x114 fffff880`02fbd830 00000000`00220013 : fffffa80`06d1b060 00000000`00000000 fffffa80`06013870 00000000`00000000 : usbhub+0x2618 fffff880`02fbd838 fffffa80`06d1b060 : 00000000`00000000 fffffa80`06013870 00000000`00000000 fffffa80`00000000 : 0x220013 fffff880`02fbd840 00000000`00000000 : fffffa80`06013870 00000000`00000000 fffffa80`00000000 ffff7412`0d7e1d01 : 0xfffffa80`06d1b060 SYMBOL_STACK_INDEX: 2 SYMBOL_NAME: usbhub+2618 FOLLOWUP_NAME: MachineOwner MODULE_NAME: usbhub IMAGE_NAME: usbhub.sys DEBUG_FLR_IMAGE_TIMESTAMP: 4b18b9af STACK_COMMAND: .cxr 0xfffff88002fbcd90 ; kb FAILURE_BUCKET_ID: X64_0x7E_usbhub+2618 BUCKET_ID: X64_0x7E_usbhub+2618 Followup: MachineOwner ---------
George, in addition to Ken's solid recommendation, I still find some out of date drivers; some are badly out of date. Out of date third party drivers just do not work well with Win 7. They can cause memory corruption and crashes. Your dump indicates memory corruption.
I know that you tried to update the Ricoh card reader drivers and no updates are available. You may have to ditch this card reader and upgrade to one certified to be compatible with Windows 7. However, concentrate on the 2008 drivers first and lets see if that helps your system's stability.
facap.sys - aCap WebCam Capture is a driver file from company Sensible Vision belonging to product faCap WebCam Capture. This software is obsolete. You can try to upgrade it. If there is not an upgrade available, completely uninstall the software. It is not written for Windows 7.
OA001Ufd.sys and OA001Vid.sys - Upper Filter Drivers are driver files from Creative Technology Ltd. These must be for your web cam. If you cannot update these drivers, the hardware is obsolete and not compatible with Win 7. Check here: Windows 7 Compatibility: Software Programs & Hardware Devices: Find Updates, Drivers, & Downloads. I know that you could not find updates for these drivers. This webcam is obsolete and not design for Windows 7. Uninstall the hardware and software completely and upgrade to a camera compatible with Win 7. If it is any consolation, I had to do the same thing. These obsolete webcam drivers could be causing the problem with your USB.
Once you uninstall the webcam, if you still have BSOD's, uninstall the card reader and upload the dump files.
nvsmu.sys - nVidia nForce System Management Controller (nVidia nForce chipset driver) Drivers - Download NVIDIA Drivers. See if you can update this chipset driver.
Quote:
facap.sys Wed Sep 24 22:34:31 2008
nvsmu.sys Mon Jun 29 03:36:37 2009
OA001Ufd.sys Tue Jun 03 05:30:37 2008
OA001Vid.sys Mon Aug 25 09:07:17 2008
rimmpx64.sys Thu Jun 25 04:04:18 2009
rimspx64.sys Thu Jun 25 03:13:43 2009
rixdpx64.sys Thu Jun 25 03:38:50 2009
nvsmu.sys Mon Jun 29 03:36:37 2009
OA001Ufd.sys Tue Jun 03 05:30:37 2008
OA001Vid.sys Mon Aug 25 09:07:17 2008
rimmpx64.sys Thu Jun 25 04:04:18 2009
rimspx64.sys Thu Jun 25 03:13:43 2009
rixdpx64.sys Thu Jun 25 03:38:50 2009
facap.sys - aCap WebCam Capture is a driver file from company Sensible Vision belonging to product faCap WebCam Capture. This software is obsolete. You can try to upgrade it. If there is not an upgrade available, completely uninstall the software. It is not written for Windows 7.
OA001Ufd.sys and OA001Vid.sys - Upper Filter Drivers are driver files from Creative Technology Ltd. These must be for your web cam. If you cannot update these drivers, the hardware is obsolete and not compatible with Win 7. Check here: Windows 7 Compatibility: Software Programs & Hardware Devices: Find Updates, Drivers, & Downloads. I know that you could not find updates for these drivers. This webcam is obsolete and not design for Windows 7. Uninstall the hardware and software completely and upgrade to a camera compatible with Win 7. If it is any consolation, I had to do the same thing. These obsolete webcam drivers could be causing the problem with your USB.
Once you uninstall the webcam, if you still have BSOD's, uninstall the card reader and upload the dump files.
nvsmu.sys - nVidia nForce System Management Controller (nVidia nForce chipset driver) Drivers - Download NVIDIA Drivers. See if you can update this chipset driver.
Hi, Dell support suggest I try Vista drivers for my Webcam. I'm wondering if my recent BSOD was related to that particular driver?
Also, if I do disable my Webcam, won't Windows automatically detect it next time I boot, and reinstall drivers? How do I override that?
Thanks!
George
Also, if I do disable my Webcam, won't Windows automatically detect it next time I boot, and reinstall drivers? How do I override that?
Thanks!
George
George, you can try the Vista drivers; that does sometimes work. You can disable the webcam permanently by navigating to C:\Windows\System32\Drivers. Locate those two drivers and rename from .sys to .bak. Reboot and these drivers will not load. Of course, you webcam will not work either.
You also need to uninstall Sensible Vision belonging to product faCap WebCam Capture. This software is obsolete. You can try to upgrade it. If there is not an upgrade available, completely uninstall the software. It is not written for Windows 7.
Error code 7E, SYSTEM_THREAD_EXCEPTION_NOT_HANDLED - usually caused by Insufficient disk space, Device driver, Video card, BIOS, Breakpoint with no debugger attached, Hardware incompatibility, Faulty system service, Memory, 3rd party remote control.
The dump points out memory corruption, 0xc0000005, and blames a Windows system driver, which is highly unlikely to be the real cause.
You also need to uninstall Sensible Vision belonging to product faCap WebCam Capture. This software is obsolete. You can try to upgrade it. If there is not an upgrade available, completely uninstall the software. It is not written for Windows 7.
Error code 7E, SYSTEM_THREAD_EXCEPTION_NOT_HANDLED - usually caused by Insufficient disk space, Device driver, Video card, BIOS, Breakpoint with no debugger attached, Hardware incompatibility, Faulty system service, Memory, 3rd party remote control.
The dump points out memory corruption, 0xc0000005, and blames a Windows system driver, which is highly unlikely to be the real cause.
Code:
Kernel base = 0xfffff800`02e03000 PsLoadedModuleList = 0xfffff800`03040e50 Debug session time: Mon Sep 27 14:43:23.877 2010 (GMT-4) System Uptime: 0 days 0:11:27.562 Loading Kernel Symbols ............................................................... ................................................................ .................................................. Loading User Symbols Loading unloaded module list ..... ******************************************************************************* * * * Bugcheck Analysis * * * ******************************************************************************* Use !analyze -v to get detailed debugging information. BugCheck 1000007E, {ffffffffc0000005, fffff80002e8014b, fffff88004059608, fffff88004058e70} Probably caused by : cdd.dll ( cdd!PresentWorkerThread+4b8 ) Followup: MachineOwner --------- 1: kd> !analyze -v ******************************************************************************* * * * Bugcheck Analysis * * * ******************************************************************************* SYSTEM_THREAD_EXCEPTION_NOT_HANDLED_M (1000007e) This is a very common bugcheck. Usually the exception address pinpoints the driver/function that caused the problem. Always note this address as well as the link date of the driver/image that contains this address. Some common problems are exception code 0x80000003. This means a hard coded breakpoint or assertion was hit, but this system was booted /NODEBUG. This is not supposed to happen as developers should never have hardcoded breakpoints in retail code, but ... If this happens, make sure a debugger gets connected, and the system is booted /DEBUG. This will let us see why this breakpoint is happening. Arguments: Arg1: ffffffffc0000005, The exception code that was not handled Arg2: fffff80002e8014b, The address that the exception occurred at Arg3: fffff88004059608, Exception Record Address Arg4: fffff88004058e70, Context Record Address Debugging Details: ------------------ EXCEPTION_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%08lx referenced memory at 0x%08lx. The memory could not be %s. FAULTING_IP: nt!KiInsertTimerTable+13b fffff800`02e8014b 488b42f8 mov rax,qword ptr [rdx-8] EXCEPTION_RECORD: fffff88004059608 -- (.exr 0xfffff88004059608) ExceptionAddress: fffff80002e8014b (nt!KiInsertTimerTable+0x000000000000013b) ExceptionCode: c0000005 (Access violation) ExceptionFlags: 00000000 NumberParameters: 2 Parameter[0]: 0000000000000000 Parameter[1]: ffffffffffffffff Attempt to read from address ffffffffffffffff CONTEXT: fffff88004058e70 -- (.cxr 0xfffff88004058e70) rax=0000000000000001 rbx=fffff88004059a10 rcx=0000000000000001 rdx=fefff880009ebae8 rsi=0000000000000760 rdi=fffff880009e9180 rip=fffff80002e8014b rsp=fffff88004059840 rbp=fffff880009ebae8 r8=ffffffffffffffff r9=000000000000002b r10=fffff880009e9180 r11=fffffa80046a4000 r12=fffff880009ebae8 r13=0000000000000001 r14=0000000000000000 r15=0000000199d44cdf iopl=0 nv up ei ng nz na po cy cs=0010 ss=0018 ds=002b es=002b fs=0053 gs=002b efl=00010287 nt!KiInsertTimerTable+0x13b: fffff800`02e8014b 488b42f8 mov rax,qword ptr [rdx-8] ds:002b:fefff880`009ebae0=???????????????? Resetting default scope CUSTOMER_CRASH_COUNT: 1 DEFAULT_BUCKET_ID: VISTA_DRIVER_FAULT PROCESS_NAME: csrss.exe CURRENT_IRQL: 2 ERROR_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%08lx referenced memory at 0x%08lx. The memory could not be %s. EXCEPTION_PARAMETER1: 0000000000000000 EXCEPTION_PARAMETER2: ffffffffffffffff READ_ADDRESS: GetPointerFromAddress: unable to read from fffff800030ab0e0 ffffffffffffffff FOLLOWUP_IP: cdd!PresentWorkerThread+4b8 fffff960`00745824 488d842420010000 lea rax,[rsp+120h] BUGCHECK_STR: 0x7E LAST_CONTROL_TRANSFER: from fffff80002e7fde0 to fffff80002e8014b STACK_TEXT: fffff880`04059840 fffff800`02e7fde0 : ffffffff`fffd7501 fffff880`009e9180 fffff880`04059a10 00000000`00000001 : nt!KiInsertTimerTable+0x13b fffff880`040598a0 fffff800`02e7fce4 : ffffffff`fffd7501 ffffffff`fffd7501 00000000`00000000 ffffffff`fffd7501 : nt!KiSetTimerEx+0xf0 fffff880`04059930 fffff960`00745824 : ffffffff`00000004 fffff880`040599b8 00000000`00000001 00000000`00000000 : nt!KeSetTimer+0x14 fffff880`04059970 fffff800`03117c06 : 00000000`02fc864a fffffa80`06f0bb60 00000000`00000080 fffffa80`06f02060 : cdd!PresentWorkerThread+0x4b8 fffff880`04059d00 fffff800`02e51c26 : fffff880`009e9180 fffffa80`06f0bb60 fffffa80`058fe660 00000000`00000283 : nt!PspSystemThreadStartup+0x5a fffff880`04059d40 00000000`00000000 : fffff880`0405a000 fffff880`04054000 fffff880`040594b0 00000000`00000000 : nt!KxStartSystemThread+0x16 SYMBOL_STACK_INDEX: 3 SYMBOL_NAME: cdd!PresentWorkerThread+4b8 FOLLOWUP_NAME: MachineOwner MODULE_NAME: cdd IMAGE_NAME: cdd.dll DEBUG_FLR_IMAGE_TIMESTAMP: 4bf4408a STACK_COMMAND: .cxr 0xfffff88004058e70 ; kb FAILURE_BUCKET_ID: X64_0x7E_cdd!PresentWorkerThread+4b8 BUCKET_ID: X64_0x7E_cdd!PresentWorkerThread+4b8 Followup: MachineOwner --------- 1: kd> lmtsmn start end module name fffff880`03c8c000 fffff880`03cca000 1394ohci 1394ohci.sys Mon Jul 13 20:07:12 2009 (4A5BCC30) fffff880`00f0e000 fffff880`00f65000 ACPI ACPI.sys Mon Jul 13 19:19:34 2009 (4A5BC106) fffff880`02cf7000 fffff880`02d81000 afd afd.sys Mon Jul 13 19:21:40 2009 (4A5BC184) fffff880`04be2000 fffff880`04bf8000 AgileVpn AgileVpn.sys Mon Jul 13 20:10:24 2009 (4A5BCCF0) fffff880`01187000 fffff880`01192000 amdxata amdxata.sys Tue May 19 13:56:59 2009 (4A12F2EB) fffff880`0b949000 fffff880`0b954000 asyncmac asyncmac.sys Mon Jul 13 20:10:13 2009 (4A5BCCE5) fffff880`00e1a000 fffff880`00e23000 atapi atapi.sys Mon Jul 13 19:19:47 2009 (4A5BC113) fffff880`00e23000 fffff880`00e4d000 ataport ataport.SYS Mon Jul 13 19:19:52 2009 (4A5BC118) fffff960`00810000 fffff960`00871000 ATMFD ATMFD.DLL Thu May 27 00:11:31 2010 (4BFDF0F3) fffff880`00fd6000 fffff880`00fe2000 BATTC BATTC.SYS Mon Jul 13 19:31:01 2009 (4A5BC3B5) fffff880`0482a000 fffff880`04b19000 bcmwl664 bcmwl664.sys Thu Jan 21 22:30:58 2010 (4B591BF2) fffff880`01873000 fffff880`0187a000 Beep Beep.SYS Mon Jul 13 20:00:13 2009 (4A5BCA8D) fffff880`03b3e000 fffff880`03b4f000 blbdrive blbdrive.sys Mon Jul 13 19:35:59 2009 (4A5BC4DF) fffff880`098c8000 fffff880`098e6000 bowser bowser.sys Mon Jul 13 19:23:50 2009 (4A5BC206) fffff960`00740000 fffff960`00767000 cdd cdd.dll Wed May 19 15:48:26 2010 (4BF4408A) fffff880`01813000 fffff880`0183d000 cdrom cdrom.sys Mon Jul 13 19:19:54 2009 (4A5BC11A) fffff880`00cc7000 fffff880`00d87000 CI CI.dll Mon Jul 13 21:32:13 2009 (4A5BE01D) fffff880`10ba4000 fffff880`10bb6000 circlass circlass.sys Mon Jul 13 20:06:34 2009 (4A5BCC0A) fffff880`01977000 fffff880`019a7000 CLASSPNP CLASSPNP.SYS Mon Jul 13 19:19:58 2009 (4A5BC11E) fffff880`00c69000 fffff880`00cc7000 CLFS CLFS.SYS Mon Jul 13 19:19:57 2009 (4A5BC11D) fffff880`03a5c000 fffff880`03a60500 CmBatt CmBatt.sys Mon Jul 13 19:31:03 2009 (4A5BC3B7) fffff880`0105e000 fffff880`010d1000 cng cng.sys Mon Jul 13 19:49:40 2009 (4A5BC814) fffff880`00fcd000 fffff880`00fd6000 compbatt compbatt.sys Mon Jul 13 19:31:02 2009 (4A5BC3B6) fffff880`04b82000 fffff880`04b92000 CompositeBus CompositeBus.sys Mon Jul 13 20:00:33 2009 (4A5BCAA1) fffff880`0500c000 fffff880`0501a000 crashdmp crashdmp.sys Mon Jul 13 20:01:01 2009 (4A5BCABD) fffff880`03a9d000 fffff880`03b20000 csc csc.sys Mon Jul 13 19:24:26 2009 (4A5BC22A) fffff880`043b0000 fffff880`043da3a0 CtClsFlt CtClsFlt.sys Wed Sep 16 04:08:47 2009 (4AB09D0F) fffff880`03b20000 fffff880`03b3e000 dfsc dfsc.sys Mon Jul 13 19:23:44 2009 (4A5BC200) fffff880`02cbc000 fffff880`02ccb000 discache discache.sys Mon Jul 13 19:37:18 2009 (4A5BC52E) fffff880`01961000 fffff880`01977000 disk disk.sys Mon Jul 13 19:19:57 2009 (4A5BC11D) fffff880`05168000 fffff880`0518a000 drmk drmk.sys Mon Jul 13 21:01:25 2009 (4A5BD8E5) fffff880`05063000 fffff880`05076000 dump_dumpfve dump_dumpfve.sys Mon Jul 13 19:21:51 2009 (4A5BC18F) fffff880`05024000 fffff880`05063000 dump_nvstor64 dump_nvstor64.sys Mon Mar 08 19:14:12 2010 (4B9592D4) fffff880`0501a000 fffff880`05024000 dump_storport dump_storport.sys Mon Jul 13 20:01:00 2009 (4A5BCABC) fffff880`05000000 fffff880`0500c000 Dxapi Dxapi.sys Mon Jul 13 19:38:28 2009 (4A5BC574) fffff880`04233000 fffff880`04327000 dxgkrnl dxgkrnl.sys Thu Oct 01 21:00:14 2009 (4AC5509E) fffff880`04327000 fffff880`0436d000 dxgmms1 dxgmms1.sys Mon Jul 13 19:38:32 2009 (4A5BC578) fffff880`04b92000 fffff880`04bcb000 facap facap.sys Wed Sep 24 22:34:31 2008 (48DAF8B7) fffff880`09eb1000 fffff880`09ee7000 fastfat fastfat.SYS Mon Jul 13 19:23:28 2009 (4A5BC1F0) fffff880`011de000 fffff880`011f2000 fileinfo fileinfo.sys Mon Jul 13 19:34:25 2009 (4A5BC481) fffff880`01192000 fffff880`011de000 fltmgr fltmgr.sys Mon Jul 13 19:19:59 2009 (4A5BC11F) fffff880`013f4000 fffff880`013fe000 Fs_Rec Fs_Rec.sys Mon Jul 13 19:19:45 2009 (4A5BC111) fffff880`01927000 fffff880`01961000 fvevol fvevol.sys Fri Sep 25 22:34:26 2009 (4ABD7DB2) fffff880`0142b000 fffff880`01475000 fwpkclnt fwpkclnt.sys Mon Jul 13 19:21:08 2009 (4A5BC164) fffff800`033df000 fffff800`03428000 hal hal.dll Mon Jul 13 21:27:36 2009 (4A5BDF08) fffff880`03c68000 fffff880`03c8c000 HDAudBus HDAudBus.sys Mon Jul 13 20:06:13 2009 (4A5BCBF5) fffff880`051be000 fffff880`051d7000 HIDCLASS HIDCLASS.SYS Mon Jul 13 20:06:21 2009 (4A5BCBFD) fffff880`051ad000 fffff880`051be000 hidir hidir.sys Mon Jul 13 20:06:23 2009 (4A5BCBFF) fffff880`051d7000 fffff880`051df080 HIDPARSE HIDPARSE.SYS Mon Jul 13 20:06:17 2009 (4A5BCBF9) fffff880`10be9000 fffff880`10bf7000 hidusb hidusb.sys Mon Jul 13 20:06:22 2009 (4A5BCBFE) fffff880`09800000 fffff880`098c8000 HTTP HTTP.sys Mon Jul 13 19:22:16 2009 (4A5BC1A8) fffff880`0191e000 fffff880`01927000 hwpolicy hwpolicy.sys Mon Jul 13 19:19:22 2009 (4A5BC0FA) fffff880`03b94000 fffff880`03bb2000 i8042prt i8042prt.sys Mon Jul 13 19:19:57 2009 (4A5BC11D) fffff880`03b75000 fffff880`03b8b000 intelppm intelppm.sys Mon Jul 13 19:19:25 2009 (4A5BC0FD) fffff880`04b26000 fffff880`04b82000 itecir itecir.sys Wed Feb 24 03:59:35 2010 (4B84EA77) fffff880`03bb2000 fffff880`03bc1000 kbdclass kbdclass.sys Mon Jul 13 19:19:50 2009 (4A5BC116) fffff880`051e0000 fffff880`051ee000 kbdhid kbdhid.sys Mon Jul 13 20:00:20 2009 (4A5BCA94) fffff800`00bc2000 fffff800`00bcc000 kdcom kdcom.dll Mon Jul 13 21:31:07 2009 (4A5BDFDB) fffff880`0436d000 fffff880`043b0000 ks ks.sys Mon Jul 13 20:00:31 2009 (4A5BCA9F) fffff880`013c9000 fffff880`013e3000 ksecdd ksecdd.sys Mon Jul 13 19:20:54 2009 (4A5BC156) fffff880`01400000 fffff880`0142b000 ksecpkg ksecpkg.sys Fri Dec 11 01:03:32 2009 (4B21E0B4) fffff880`04bdc000 fffff880`04be1200 ksthunk ksthunk.sys Mon Jul 13 20:00:19 2009 (4A5BCA93) fffff880`0fe6f000 fffff880`0fe84000 lltdio lltdio.sys Mon Jul 13 20:08:50 2009 (4A5BCC92) fffff880`10b73000 fffff880`10b96000 luafv luafv.sys Mon Jul 13 19:26:13 2009 (4A5BC295) fffff880`00c11000 fffff880`00c55000 mcupdate mcupdate.dll Mon Jul 13 21:29:10 2009 (4A5BDF66) fffff880`05076000 fffff880`05084000 monitor monitor.sys Mon Jul 13 19:38:52 2009 (4A5BC58C) fffff880`03a4d000 fffff880`03a5c000 mouclass mouclass.sys Mon Jul 13 19:19:50 2009 (4A5BC116) fffff880`051ee000 fffff880`051fb000 mouhid mouhid.sys Mon Jul 13 20:00:20 2009 (4A5BCA94) fffff880`00e00000 fffff880`00e1a000 mountmgr mountmgr.sys Mon Jul 13 19:19:54 2009 (4A5BC11A) fffff880`0183d000 fffff880`0186a000 MpFilter MpFilter.sys Thu Oct 01 22:36:31 2009 (4AC5672F) fffff880`0b954000 fffff880`0b964000 MpNWMon MpNWMon.sys Thu Oct 01 22:36:22 2009 (4AC56726) fffff880`09986000 fffff880`0999e000 mpsdrv mpsdrv.sys Mon Jul 13 20:08:25 2009 (4A5BCC79) fffff880`0999e000 fffff880`099cb000 mrxsmb mrxsmb.sys Sat Feb 27 02:52:19 2010 (4B88CF33) fffff880`09eec000 fffff880`09f3a000 mrxsmb10 mrxsmb10.sys Sat Feb 27 02:52:28 2010 (4B88CF3C) fffff880`09f3a000 fffff880`09f5d000 mrxsmb20 mrxsmb20.sys Sat Feb 27 02:52:26 2010 (4B88CF3A) fffff880`00e4d000 fffff880`00e58000 msahci msahci.sys Fri Nov 13 23:36:50 2009 (4AFE33E2) fffff880`00df3000 fffff880`00dfe000 Msfs Msfs.SYS Mon Jul 13 19:19:47 2009 (4A5BC113) fffff880`00f6e000 fffff880`00f78000 msisadrv msisadrv.sys Mon Jul 13 19:19:26 2009 (4A5BC0FE) fffff880`09f5d000 fffff880`09f5ec00 MSPCLOCK MSPCLOCK.sys Mon Jul 13 20:00:17 2009 (4A5BCA91) fffff880`0997a000 fffff880`0997ba80 MSPQM MSPQM.sys Mon Jul 13 20:00:17 2009 (4A5BCA91) fffff880`01000000 fffff880`0105e000 msrpc msrpc.sys Mon Jul 13 19:21:32 2009 (4A5BC17C) fffff880`02cb1000 fffff880`02cbc000 mssmbios mssmbios.sys Mon Jul 13 19:31:10 2009 (4A5BC3BE) fffff880`0190c000 fffff880`0191e000 mup mup.sys Mon Jul 13 19:23:45 2009 (4A5BC201) fffff880`014aa000 fffff880`0159c000 ndis ndis.sys Thu Nov 19 22:45:55 2009 (4B0610F3) fffff880`043db000 fffff880`043e7000 ndistapi ndistapi.sys Mon Jul 13 20:10:00 2009 (4A5BCCD8) fffff880`0994f000 fffff880`09962000 ndisuio ndisuio.sys Mon Jul 13 20:09:25 2009 (4A5BCCB5) fffff880`04200000 fffff880`0422f000 ndiswan ndiswan.sys Mon Jul 13 20:10:11 2009 (4A5BCCE3) fffff880`0fe5a000 fffff880`0fe6f000 NDProxy NDProxy.SYS Mon Jul 13 20:10:05 2009 (4A5BCCDD) fffff880`02c16000 fffff880`02c25000 netbios netbios.sys Mon Jul 13 20:09:26 2009 (4A5BCCB6) fffff880`02d81000 fffff880`02dc6000 netbt netbt.sys Mon Jul 13 19:21:28 2009 (4A5BC178) fffff880`0159c000 fffff880`015fc000 NETIO NETIO.SYS Mon Jul 13 19:21:46 2009 (4A5BC18A) fffff880`00c00000 fffff880`00c11000 Npfs Npfs.SYS Mon Jul 13 19:19:48 2009 (4A5BC114) fffff880`02ca5000 fffff880`02cb1000 nsiproxy nsiproxy.sys Mon Jul 13 19:21:02 2009 (4A5BC15E) fffff800`02e03000 fffff800`033df000 nt ntkrnlmp.exe Sat Jun 19 00:16:41 2010 (4C1C44A9) fffff880`01226000 fffff880`013c9000 Ntfs Ntfs.sys Mon Jul 13 19:20:47 2009 (4A5BC14F) fffff880`0186a000 fffff880`01873000 Null Null.SYS Mon Jul 13 19:19:37 2009 (4A5BC109) fffff880`10b1b000 fffff880`10b1c180 nvBridge nvBridge.kmd Fri Jul 09 17:07:54 2010 (4C378FAA) fffff880`0518a000 fffff880`051ad000 nvhda64v nvhda64v.sys Mon Jun 21 18:07:25 2010 (4C1FE29D) fffff880`0fe89000 fffff880`10b1ae00 nvlddmkm nvlddmkm.sys Fri Jul 09 17:15:58 2010 (4C37918E) fffff880`03d6e000 fffff880`03dc1a80 nvmf6264 nvmf6264.sys Thu Mar 04 20:04:39 2010 (4B9058A7) fffff880`03a61000 fffff880`03a6c000 nvsmu nvsmu.sys Mon Jun 29 03:36:37 2009 (4A486F05) fffff880`010e6000 fffff880`01125000 nvstor64 nvstor64.sys Mon Mar 08 19:14:12 2010 (4B9592D4) fffff880`098fc000 fffff880`0994f000 nwifi nwifi.sys Mon Jul 13 20:07:23 2009 (4A5BCC3B) fffff880`03dc2000 fffff880`03de9060 OA001Ufd OA001Ufd.sys Fri Mar 06 02:33:57 2009 (49B0D1E5) fffff880`019a7000 fffff880`019f5160 OA001Vid OA001Vid.sys Sun Mar 08 20:56:25 2009 (49B46939) fffff880`02dcf000 fffff880`02df5000 pacer pacer.sys Mon Jul 13 20:09:41 2009 (4A5BCCC5) fffff880`00fb8000 fffff880`00fcd000 partmgr partmgr.sys Mon Jul 13 19:19:58 2009 (4A5BC11E) fffff880`00f78000 fffff880`00fab000 pci pci.sys Mon Jul 13 19:19:51 2009 (4A5BC117) fffff880`00de3000 fffff880`00df3000 PCIIDEX PCIIDEX.SYS Mon Jul 13 19:19:48 2009 (4A5BC114) fffff880`013e3000 fffff880`013f4000 pcw pcw.sys Mon Jul 13 19:19:27 2009 (4A5BC0FF) fffff880`09e00000 fffff880`09ea6000 peauth peauth.sys Mon Jul 13 21:01:19 2009 (4A5BD8DF) fffff880`0512b000 fffff880`05168000 portcls portcls.sys Mon Jul 13 20:06:27 2009 (4A5BCC03) fffff880`00c55000 fffff880`00c69000 PSHED PSHED.dll Mon Jul 13 21:32:23 2009 (4A5BE027) fffff880`04800000 fffff880`04824000 rasl2tp rasl2tp.sys Mon Jul 13 20:10:11 2009 (4A5BCCE3) fffff880`10b1d000 fffff880`10b38000 raspppoe raspppoe.sys Mon Jul 13 20:10:17 2009 (4A5BCCE9) fffff880`10b38000 fffff880`10b59000 raspptp raspptp.sys Mon Jul 13 20:10:18 2009 (4A5BCCEA) fffff880`10b59000 fffff880`10b73000 rassstp rassstp.sys Mon Jul 13 20:10:25 2009 (4A5BCCF1) fffff880`02c54000 fffff880`02ca5000 rdbss rdbss.sys Mon Jul 13 19:24:09 2009 (4A5BC219) fffff880`043f4000 fffff880`043ff000 rdpbus rdpbus.sys Mon Jul 13 20:17:46 2009 (4A5BCEAA) fffff880`010d1000 fffff880`010da000 RDPCDD RDPCDD.sys Mon Jul 13 20:16:34 2009 (4A5BCE62) fffff880`010da000 fffff880`010e3000 rdpencdd rdpencdd.sys Mon Jul 13 20:16:34 2009 (4A5BCE62) fffff880`011f2000 fffff880`011fb000 rdprefmp rdprefmp.sys Mon Jul 13 20:16:35 2009 (4A5BCE63) fffff880`018d2000 fffff880`0190c000 rdyboost rdyboost.sys Mon Jul 13 19:34:34 2009 (4A5BC48A) fffff880`03cea000 fffff880`03d00000 rimmpx64 rimmpx64.sys Thu Jun 25 04:04:18 2009 (4A432F82) fffff880`03d00000 fffff880`03d17000 rimspx64 rimspx64.sys Thu Jun 25 03:13:43 2009 (4A4323A7) fffff880`03d17000 fffff880`03d6e000 rixdpx64 rixdpx64.sys Thu Jun 25 03:38:50 2009 (4A43298A) fffff880`09962000 fffff880`0997a000 rspndr rspndr.sys Mon Jul 13 20:08:50 2009 (4A5BCC92) fffff880`03cca000 fffff880`03cea000 sdbus sdbus.sys Fri Oct 09 22:41:20 2009 (4ACFF450) fffff880`09ea6000 fffff880`09eb1000 secdrv secdrv.SYS Wed Sep 13 09:18:38 2006 (4508052E) fffff880`0a6da000 fffff880`0a791000 Sftfslh Sftfslh.sys Wed Dec 02 19:55:48 2009 (4B170C94) fffff880`0a791000 fffff880`0a7de000 Sftplaylh Sftplaylh.sys Wed Dec 02 19:55:40 2009 (4B170C8C) fffff880`0a6a7000 fffff880`0a6b2000 Sftredirlh Sftredirlh.sys Wed Dec 02 19:55:52 2009 (4B170C98) fffff880`050a1000 fffff880`050ac000 Sftvollh Sftvollh.sys Wed Dec 02 19:55:23 2009 (4B170C7B) fffff880`018ca000 fffff880`018d2000 spldr spldr.sys Mon May 11 12:56:27 2009 (4A0858BB) fffff880`0b8d8000 fffff880`0b949000 spsys spsys.sys Mon May 11 13:20:58 2009 (4A085E7A) fffff880`09f5f000 fffff880`09ff5000 srv srv.sys Mon Jun 21 23:21:11 2010 (4C202C27) fffff880`0a63f000 fffff880`0a6a7000 srv2 srv2.sys Mon Jun 21 23:20:47 2010 (4C202C0F) fffff880`0a600000 fffff880`0a62d000 srvnet srvnet.sys Mon Jun 21 23:20:32 2010 (4C202C00) fffff880`01125000 fffff880`01187000 storport storport.sys Mon Jul 13 20:01:18 2009 (4A5BCACE) fffff880`04bcb000 fffff880`04bdbd00 STREAM STREAM.SYS Mon Jul 13 20:06:18 2009 (4A5BCBFA) fffff880`050ac000 fffff880`0512b000 stwrt64 stwrt64.sys Fri Feb 26 03:07:58 2010 (4B87815E) fffff880`04824000 fffff880`04825480 swenum swenum.sys Mon Jul 13 20:00:18 2009 (4A5BCA92) fffff880`03a00000 fffff880`03a4b000 SynTP SynTP.sys Mon Aug 24 13:37:05 2009 (4A92CFC1) fffff880`043e7000 fffff880`043f4000 tap0901 tap0901.sys Thu Aug 19 18:07:59 2010 (4C6DAB3F) fffff880`01602000 fffff880`017ff000 tcpip tcpip.sys Sun Jun 13 23:39:04 2010 (4C15A458) fffff880`0a62d000 fffff880`0a63f000 tcpipreg tcpipreg.sys Mon Jul 13 20:09:49 2009 (4A5BCCCD) fffff880`02cea000 fffff880`02cf7000 TDI TDI.SYS Mon Jul 13 19:21:18 2009 (4A5BC16E) fffff880`02ccc000 fffff880`02cea000 tdx tdx.sys Mon Jul 13 19:21:15 2009 (4A5BC16B) fffff880`02c40000 fffff880`02c54000 termdd termdd.sys Mon Jul 13 20:16:36 2009 (4A5BCE64) fffff960`005a0000 fffff960`005aa000 TSDDD TSDDD.dll Mon Jul 13 20:16:34 2009 (4A5BCE62) fffff880`03b4f000 fffff880`03b75000 tunnel tunnel.sys Mon Jul 13 20:09:37 2009 (4A5BCCC1) fffff880`10bb6000 fffff880`10bc8000 umbus umbus.sys Mon Jul 13 20:06:56 2009 (4A5BCC20) fffff880`05084000 fffff880`050a1000 usbccgp usbccgp.sys Mon Jul 13 20:06:45 2009 (4A5BCC15) fffff880`03a4b000 fffff880`03a4cf00 USBD USBD.SYS Mon Jul 13 20:06:23 2009 (4A5BCBFF) fffff880`03c57000 fffff880`03c68000 usbehci usbehci.sys Fri Dec 04 02:26:02 2009 (4B18B98A) fffff880`0fe00000 fffff880`0fe5a000 usbhub usbhub.sys Fri Dec 04 02:26:39 2009 (4B18B9AF) fffff880`03a6c000 fffff880`03a77000 usbohci usbohci.sys Mon Jul 13 20:06:30 2009 (4A5BCC06) fffff880`03c01000 fffff880`03c57000 USBPORT USBPORT.SYS Mon Jul 13 20:06:31 2009 (4A5BCC07) fffff880`00fab000 fffff880`00fb8000 vdrvroot vdrvroot.sys Mon Jul 13 20:01:31 2009 (4A5BCADB) fffff880`01485000 fffff880`01493000 vga vga.sys Mon Jul 13 19:38:47 2009 (4A5BC587) fffff880`01200000 fffff880`01225000 VIDEOPRT VIDEOPRT.SYS Mon Jul 13 19:38:51 2009 (4A5BC58B) fffff880`01475000 fffff880`01485000 vmstorfl vmstorfl.sys Mon Jul 13 19:42:54 2009 (4A5BC67E) fffff880`00fe2000 fffff880`00ff7000 volmgr volmgr.sys Mon Jul 13 19:19:57 2009 (4A5BC11D) fffff880`00d87000 fffff880`00de3000 volmgrx volmgrx.sys Mon Jul 13 19:20:33 2009 (4A5BC141) fffff880`0187e000 fffff880`018ca000 volsnap volsnap.sys Mon Jul 13 19:20:08 2009 (4A5BC128) fffff880`04b19000 fffff880`04b26000 vwifibus vwifibus.sys Mon Jul 13 20:07:21 2009 (4A5BCC39) fffff880`02c00000 fffff880`02c16000 vwififlt vwififlt.sys Mon Jul 13 20:07:22 2009 (4A5BCC3A) fffff880`0997c000 fffff880`09986000 vwifimp vwifimp.sys Mon Jul 13 20:07:28 2009 (4A5BCC40) fffff880`02c25000 fffff880`02c40000 wanarp wanarp.sys Mon Jul 13 20:10:21 2009 (4A5BCCED) fffff880`01493000 fffff880`014a3000 watchdog watchdog.sys Mon Jul 13 19:37:35 2009 (4A5BC53F) fffff880`00e5b000 fffff880`00eff000 Wdf01000 Wdf01000.sys Mon Jul 13 19:22:07 2009 (4A5BC19F) fffff880`00eff000 fffff880`00f0e000 WDFLDR WDFLDR.SYS Mon Jul 13 19:19:54 2009 (4A5BC11A) fffff880`02dc6000 fffff880`02dcf000 wfplwf wfplwf.sys Mon Jul 13 20:09:26 2009 (4A5BCCB6) fffff960`000a0000 fffff960`003af000 win32k win32k.sys Sat Jun 19 00:31:59 2010 (4C1C483F) fffff880`03b8b000 fffff880`03b94000 wmiacpi wmiacpi.sys Mon Jul 13 19:31:02 2009 (4A5BC3B6) fffff880`00f65000 fffff880`00f6e000 WMILIB WMILIB.SYS Mon Jul 13 19:19:51 2009 (4A5BC117) fffff880`10bc8000 fffff880`10be9000 WudfPf WudfPf.sys Mon Jul 13 20:05:37 2009 (4A5BCBD1) fffff880`03bc1000 fffff880`03bf2000 WUDFRd WUDFRd.sys Mon Jul 13 20:06:06 2009 (4A5BCBEE) Unloaded modules: fffff880`019a7000 fffff880`019b5000 crashdmp.sys Timestamp: unavailable (00000000) Checksum: 00000000 fffff880`019b5000 fffff880`019bf000 dump_storpor Timestamp: unavailable (00000000) Checksum: 00000000 fffff880`019bf000 fffff880`019fe000 dump_nvstor6 Timestamp: unavailable (00000000) Checksum: 00000000 fffff880`01800000 fffff880`01813000 dump_dumpfve Timestamp: unavailable (00000000) Checksum: 00000000 fffff880`10b73000 fffff880`10ba4000 WUDFRd.sys Timestamp: unavailable (00000000) Checksum: 00000000
Hi,
Disabled the webcam drivers and got a BSOD today. Is it related to my Ricoh card reader?
Thanks!
George
Disabled the webcam drivers and got a BSOD today. Is it related to my Ricoh card reader?
Thanks!
George
Hi George. The dump blames netio.sys which is a Microsoft driver and not likely the cause. Something interfered with netio.sys and caused memory corruption.
Error code: 7E, SYSTEM_THREAD_EXCEPTION_NOT_HANDLED. Usual causes: Insufficient disk space, Device driver, Video card, BIOS, Breakpoint with no debugger attached, Hardware incompatibility, Faulty system service, Memory, 3rd party remote control.
It could well be the card rider drivers causing this. Let's try this. Rather than uninstall your card reader, navigate to C:\Windows\System32\Drivers and locate those three drivers. Rename them from .sys to .bak. If that does not prove to be the cause of your BSOD's you can rename them again.
Let us know if this resolves the problem. All of your other drivers look good.
Error code: 7E, SYSTEM_THREAD_EXCEPTION_NOT_HANDLED. Usual causes: Insufficient disk space, Device driver, Video card, BIOS, Breakpoint with no debugger attached, Hardware incompatibility, Faulty system service, Memory, 3rd party remote control.
Code:
Kernel base = 0xfffff800`02e5f000 PsLoadedModuleList = 0xfffff800`0309ce50 Debug session time: Mon Oct 4 18:57:47.234 2010 (GMT-4) System Uptime: 0 days 0:10:29.028 Loading Kernel Symbols ............................................................... ................................................................ .......................................... Loading User Symbols Loading unloaded module list ..... ******************************************************************************* * * * Bugcheck Analysis * * * ******************************************************************************* Use !analyze -v to get detailed debugging information. BugCheck 1000007E, {ffffffffc0000005, fffff88001795998, fffff88002ffc9b8, fffff88002ffc220} Probably caused by : NETIO.SYS ( NETIO!NetiopIoWorkItemRoutine+38 ) Followup: MachineOwner --------- 1: kd> !analyze -v ******************************************************************************* * * * Bugcheck Analysis * * * ******************************************************************************* SYSTEM_THREAD_EXCEPTION_NOT_HANDLED_M (1000007e) This is a very common bugcheck. Usually the exception address pinpoints the driver/function that caused the problem. Always note this address as well as the link date of the driver/image that contains this address. Some common problems are exception code 0x80000003. This means a hard coded breakpoint or assertion was hit, but this system was booted /NODEBUG. This is not supposed to happen as developers should never have hardcoded breakpoints in retail code, but ... If this happens, make sure a debugger gets connected, and the system is booted /DEBUG. This will let us see why this breakpoint is happening. Arguments: Arg1: ffffffffc0000005, The exception code that was not handled Arg2: fffff88001795998, The address that the exception occurred at Arg3: fffff88002ffc9b8, Exception Record Address Arg4: fffff88002ffc220, Context Record Address Debugging Details: ------------------ EXCEPTION_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%08lx referenced memory at 0x%08lx. The memory could not be %s. FAULTING_IP: NETIO!NetiopIoWorkItemRoutine+38 fffff880`01795998 ff5308 call qword ptr [rbx+8] EXCEPTION_RECORD: fffff88002ffc9b8 -- (.exr 0xfffff88002ffc9b8) ExceptionAddress: fffff88001795998 (NETIO!NetiopIoWorkItemRoutine+0x0000000000000038) ExceptionCode: c0000005 (Access violation) ExceptionFlags: 00000000 NumberParameters: 2 Parameter[0]: 0000000000000000 Parameter[1]: ffffffffffffffff Attempt to read from address ffffffffffffffff CONTEXT: fffff88002ffc220 -- (.cxr 0xfffff88002ffc220) rax=fffff88002ffcc10 rbx=fffffa800476b370 rcx=fffffa80070dd270 rdx=0000000000000000 rsi=0000000000000000 rdi=fffffa80070dd270 rip=fffff88001795998 rsp=fffff88002ffcbf0 rbp=fffff800030745f8 r8=fffff88002ffcc10 r9=0000000000007e00 r10=000000000000000c r11=0000000000000000 r12=fffffa800476b1d0 r13=0000000000000001 r14=0000000000000000 r15=0000000000000001 iopl=0 nv up ei ng nz na pe nc cs=0010 ss=0018 ds=002b es=002b fs=0053 gs=002b efl=00010282 NETIO!NetiopIoWorkItemRoutine+0x38: fffff880`01795998 ff5308 call qword ptr [rbx+8] ds:002b:fffffa80`0476b378=fefff88001824460 Resetting default scope CUSTOMER_CRASH_COUNT: 1 DEFAULT_BUCKET_ID: VISTA_DRIVER_FAULT PROCESS_NAME: System CURRENT_IRQL: 0 ERROR_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%08lx referenced memory at 0x%08lx. The memory could not be %s. EXCEPTION_PARAMETER1: 0000000000000000 EXCEPTION_PARAMETER2: ffffffffffffffff READ_ADDRESS: GetPointerFromAddress: unable to read from fffff800031070e0 ffffffffffffffff FOLLOWUP_IP: NETIO!NetiopIoWorkItemRoutine+38 fffff880`01795998 ff5308 call qword ptr [rbx+8] BUGCHECK_STR: 0x7E LAST_CONTROL_TRANSFER: from fffff800031cbc5d to fffff88001795998 STACK_TEXT: fffff880`02ffcbf0 fffff800`031cbc5d : fffffa80`0470b9f0 fffffa80`03ce0b60 fffffa80`0747be40 fffffa80`03ce0b60 : NETIO!NetiopIoWorkItemRoutine+0x38 fffff880`02ffcc40 fffff800`02edc961 : fffff800`03074500 fffff800`031cbc20 fffffa80`03ce0b60 fffff800`00000299 : nt!IopProcessWorkItem+0x3d fffff880`02ffcc70 fffff800`03173c06 : ffbfffff`fefdfff7 fffffa80`03ce0b60 00000000`00000080 fffffa80`03ccfb30 : nt!ExpWorkerThread+0x111 fffff880`02ffcd00 fffff800`02eadc26 : fffff880`009e9180 fffffa80`03ce0b60 fffff880`009f3f40 a8ffef7f`fffdffff : nt!PspSystemThreadStartup+0x5a fffff880`02ffcd40 00000000`00000000 : fffff880`02ffd000 fffff880`02ff7000 fffff880`02ffc9b0 00000000`00000000 : nt!KxStartSystemThread+0x16 SYMBOL_STACK_INDEX: 0 SYMBOL_NAME: NETIO!NetiopIoWorkItemRoutine+38 FOLLOWUP_NAME: MachineOwner MODULE_NAME: NETIO IMAGE_NAME: NETIO.SYS DEBUG_FLR_IMAGE_TIMESTAMP: 4a5bc18a STACK_COMMAND: .cxr 0xfffff88002ffc220 ; kb FAILURE_BUCKET_ID: X64_0x7E_NETIO!NetiopIoWorkItemRoutine+38 BUCKET_ID: X64_0x7E_NETIO!NetiopIoWorkItemRoutine+38 Followup: MachineOwner --------- 1: kd> lmtsmn start end module name fffff880`03d38000 fffff880`03d76000 1394ohci 1394ohci.sys Mon Jul 13 20:07:12 2009 (4A5BCC30) fffff880`00f73000 fffff880`00fca000 ACPI ACPI.sys Mon Jul 13 19:19:34 2009 (4A5BC106) fffff880`02c00000 fffff880`02c8a000 afd afd.sys Mon Jul 13 19:21:40 2009 (4A5BC184) fffff880`04272000 fffff880`04288000 AgileVpn AgileVpn.sys Mon Jul 13 20:10:24 2009 (4A5BCCF0) fffff880`010e7000 fffff880`010f2000 amdxata amdxata.sys Tue May 19 13:56:59 2009 (4A12F2EB) fffff880`0ae71000 fffff880`0ae7c000 asyncmac asyncmac.sys Mon Jul 13 20:10:13 2009 (4A5BCCE5) fffff880`00c76000 fffff880`00c7f000 atapi atapi.sys Mon Jul 13 19:19:47 2009 (4A5BC113) fffff880`00c7f000 fffff880`00ca9000 ataport ataport.SYS Mon Jul 13 19:19:52 2009 (4A5BC118) fffff960`00900000 fffff960`00961000 ATMFD ATMFD.DLL Thu May 27 00:11:31 2010 (4BFDF0F3) fffff880`00da2000 fffff880`00dae000 BATTC BATTC.SYS Mon Jul 13 19:31:01 2009 (4A5BC3B5) fffff880`042f5000 fffff880`045e4000 bcmwl664 bcmwl664.sys Thu Jan 21 22:30:58 2010 (4B591BF2) fffff880`01696000 fffff880`0169d000 Beep Beep.SYS Mon Jul 13 20:00:13 2009 (4A5BCA8D) fffff880`03a00000 fffff880`03a11000 blbdrive blbdrive.sys Mon Jul 13 19:35:59 2009 (4A5BC4DF) fffff880`0a17f000 fffff880`0a19d000 bowser bowser.sys Mon Jul 13 19:23:50 2009 (4A5BC206) fffff960`00780000 fffff960`007a7000 cdd cdd.dll Wed May 19 15:48:26 2010 (4BF4408A) fffff880`013c9000 fffff880`013f3000 cdrom cdrom.sys Mon Jul 13 19:19:54 2009 (4A5BC11A) fffff880`00e00000 fffff880`00ec0000 CI CI.dll Mon Jul 13 21:32:13 2009 (4A5BE01D) fffff880`04854000 fffff880`04866000 circlass circlass.sys Mon Jul 13 20:06:34 2009 (4A5BCC0A) fffff880`01416000 fffff880`01446000 CLASSPNP CLASSPNP.SYS Mon Jul 13 19:19:58 2009 (4A5BC11E) fffff880`00d08000 fffff880`00d66000 CLFS CLFS.SYS Mon Jul 13 19:19:57 2009 (4A5BC11D) fffff880`03bf7000 fffff880`03bfb500 CmBatt CmBatt.sys Mon Jul 13 19:31:03 2009 (4A5BC3B7) fffff880`0148c000 fffff880`014ff000 cng cng.sys Mon Jul 13 19:49:40 2009 (4A5BC814) fffff880`00d99000 fffff880`00da2000 compbatt compbatt.sys Mon Jul 13 19:31:02 2009 (4A5BC3B6) fffff880`04262000 fffff880`04272000 CompositeBus CompositeBus.sys Mon Jul 13 20:00:33 2009 (4A5BCAA1) fffff880`015ec000 fffff880`015fa000 crashdmp crashdmp.sys Mon Jul 13 20:01:01 2009 (4A5BCABD) fffff880`03b56000 fffff880`03bd9000 csc csc.sys Mon Jul 13 19:24:26 2009 (4A5BC22A) fffff880`03bd9000 fffff880`03bf7000 dfsc dfsc.sys Mon Jul 13 19:23:44 2009 (4A5BC200) fffff880`03b47000 fffff880`03b56000 discache discache.sys Mon Jul 13 19:37:18 2009 (4A5BC52E) fffff880`01400000 fffff880`01416000 disk disk.sys Mon Jul 13 19:19:57 2009 (4A5BC11D) fffff880`049a3000 fffff880`049c5000 drmk drmk.sys Mon Jul 13 21:01:25 2009 (4A5BD8E5) fffff880`00dde000 fffff880`00df1000 dump_dumpfve dump_dumpfve.sys Mon Jul 13 19:21:51 2009 (4A5BC18F) fffff880`011b0000 fffff880`011ef000 dump_nvstor64 dump_nvstor64.sys Mon Mar 08 19:14:12 2010 (4B9592D4) fffff880`10bf6000 fffff880`10c00000 dump_storport dump_storport.sys Mon Jul 13 20:01:00 2009 (4A5BCABC) fffff880`013f3000 fffff880`013ff000 Dxapi Dxapi.sys Mon Jul 13 19:38:28 2009 (4A5BC574) fffff880`10ae7000 fffff880`10bdb000 dxgkrnl dxgkrnl.sys Thu Oct 01 21:00:14 2009 (4AC5509E) fffff880`0fe00000 fffff880`0fe46000 dxgmms1 dxgmms1.sys Mon Jul 13 19:38:32 2009 (4A5BC578) fffff880`0af8f000 fffff880`0afc5000 fastfat fastfat.SYS Mon Jul 13 19:23:28 2009 (4A5BC1F0) fffff880`0113e000 fffff880`01152000 fileinfo fileinfo.sys Mon Jul 13 19:34:25 2009 (4A5BC481) fffff880`010f2000 fffff880`0113e000 fltmgr fltmgr.sys Mon Jul 13 19:19:59 2009 (4A5BC11F) fffff880`01510000 fffff880`0151a000 Fs_Rec Fs_Rec.sys Mon Jul 13 19:19:45 2009 (4A5BC111) fffff880`015b2000 fffff880`015ec000 fvevol fvevol.sys Fri Sep 25 22:34:26 2009 (4ABD7DB2) fffff880`0162b000 fffff880`01675000 fwpkclnt fwpkclnt.sys Mon Jul 13 19:21:08 2009 (4A5BC164) fffff800`02e16000 fffff800`02e5f000 hal hal.dll Mon Jul 13 21:27:36 2009 (4A5BDF08) fffff880`03d14000 fffff880`03d38000 HDAudBus HDAudBus.sys Mon Jul 13 20:06:13 2009 (4A5BCBF5) fffff880`0102d000 fffff880`01046000 HIDCLASS HIDCLASS.SYS Mon Jul 13 20:06:21 2009 (4A5BCBFD) fffff880`049ee000 fffff880`049ff000 hidir hidir.sys Mon Jul 13 20:06:23 2009 (4A5BCBFF) fffff880`04800000 fffff880`04808080 HIDPARSE HIDPARSE.SYS Mon Jul 13 20:06:17 2009 (4A5BCBF9) fffff880`017f0000 fffff880`017fe000 hidusb hidusb.sys Mon Jul 13 20:06:22 2009 (4A5BCBFE) fffff880`0a0b7000 fffff880`0a17f000 HTTP HTTP.sys Mon Jul 13 19:22:16 2009 (4A5BC1A8) fffff880`0168d000 fffff880`01696000 hwpolicy hwpolicy.sys Mon Jul 13 19:19:22 2009 (4A5BC0FA) fffff880`03a56000 fffff880`03a74000 i8042prt i8042prt.sys Mon Jul 13 19:19:57 2009 (4A5BC11D) fffff880`03a37000 fffff880`03a4d000 intelppm intelppm.sys Mon Jul 13 19:19:25 2009 (4A5BC0FD) fffff880`04200000 fffff880`04262000 itecir itecir.sys Tue Jul 13 05:50:47 2010 (4C3C36F7) fffff880`03a74000 fffff880`03a83000 kbdclass kbdclass.sys Mon Jul 13 19:19:50 2009 (4A5BC116) fffff880`0147a000 fffff880`01488000 kbdhid kbdhid.sys Mon Jul 13 20:00:20 2009 (4A5BCA94) fffff800`00ba1000 fffff800`00bab000 kdcom kdcom.dll Mon Jul 13 21:31:07 2009 (4A5BDFDB) fffff880`04811000 fffff880`04854000 ks ks.sys Wed Mar 03 23:32:25 2010 (4B8F37D9) fffff880`013af000 fffff880`013c9000 ksecdd ksecdd.sys Mon Jul 13 19:20:54 2009 (4A5BC156) fffff880`01600000 fffff880`0162b000 ksecpkg ksecpkg.sys Fri Dec 11 01:03:32 2009 (4B21E0B4) fffff880`049c5000 fffff880`049ca200 ksthunk ksthunk.sys Mon Jul 13 20:00:19 2009 (4A5BCA93) fffff880`094a7000 fffff880`094bc000 lltdio lltdio.sys Mon Jul 13 20:08:50 2009 (4A5BCC92) fffff880`09427000 fffff880`0944a000 luafv luafv.sys Mon Jul 13 19:26:13 2009 (4A5BC295) fffff880`00cb0000 fffff880`00cf4000 mcupdate mcupdate.dll Mon Jul 13 21:29:10 2009 (4A5BDF66) fffff880`011ef000 fffff880`011fd000 monitor monitor.sys Mon Jul 13 19:38:52 2009 (4A5BC58C) fffff880`03ad0000 fffff880`03adf000 mouclass mouclass.sys Mon Jul 13 19:19:50 2009 (4A5BC116) fffff880`0fe46000 fffff880`0fe53000 mouhid mouhid.sys Mon Jul 13 20:00:20 2009 (4A5BCA94) fffff880`00c5c000 fffff880`00c76000 mountmgr mountmgr.sys Mon Jul 13 19:19:54 2009 (4A5BC11A) fffff880`01000000 fffff880`0102d000 MpFilter MpFilter.sys Thu Oct 01 22:36:31 2009 (4AC5672F) fffff880`0a19d000 fffff880`0a1b5000 mpsdrv mpsdrv.sys Mon Jul 13 20:08:25 2009 (4A5BCC79) fffff880`0a1b5000 fffff880`0a1e2000 mrxsmb mrxsmb.sys Sat Feb 27 02:52:19 2010 (4B88CF33) fffff880`0a000000 fffff880`0a04e000 mrxsmb10 mrxsmb10.sys Sat Feb 27 02:52:28 2010 (4B88CF3C) fffff880`0a04e000 fffff880`0a071000 mrxsmb20 mrxsmb20.sys Sat Feb 27 02:52:26 2010 (4B88CF3A) fffff880`00dc3000 fffff880`00dce000 msahci msahci.sys Fri Nov 13 23:36:50 2009 (4AFE33E2) fffff880`02d3e000 fffff880`02d49000 Msfs Msfs.SYS Mon Jul 13 19:19:47 2009 (4A5BC113) fffff880`00fd3000 fffff880`00fdd000 msisadrv msisadrv.sys Mon Jul 13 19:19:26 2009 (4A5BC0FE) fffff880`01152000 fffff880`011b0000 msrpc msrpc.sys Mon Jul 13 19:21:32 2009 (4A5BC17C) fffff880`03b3c000 fffff880`03b47000 mssmbios mssmbios.sys Mon Jul 13 19:31:10 2009 (4A5BC3BE) fffff880`015a0000 fffff880`015b2000 mup mup.sys Mon Jul 13 19:23:45 2009 (4A5BC201) fffff880`0169e000 fffff880`01790000 ndis ndis.sys Thu Nov 19 22:45:55 2009 (4B0610F3) fffff880`042ac000 fffff880`042b8000 ndistapi ndistapi.sys Mon Jul 13 20:10:00 2009 (4A5BCCD8) fffff880`0950f000 fffff880`09522000 ndisuio ndisuio.sys Mon Jul 13 20:09:25 2009 (4A5BCCB5) fffff880`042b8000 fffff880`042e7000 ndiswan ndiswan.sys Mon Jul 13 20:10:11 2009 (4A5BCCE3) fffff880`048d2000 fffff880`048e7000 NDProxy NDProxy.SYS Mon Jul 13 20:10:05 2009 (4A5BCCDD) fffff880`02dc1000 fffff880`02dd0000 netbios netbios.sys Mon Jul 13 20:09:26 2009 (4A5BCCB6) fffff880`02c8a000 fffff880`02ccf000 netbt netbt.sys Mon Jul 13 19:21:28 2009 (4A5BC178) fffff880`01790000 fffff880`017f0000 NETIO NETIO.SYS Mon Jul 13 19:21:46 2009 (4A5BC18A) fffff880`02d49000 fffff880`02d5a000 Npfs Npfs.SYS Mon Jul 13 19:19:48 2009 (4A5BC114) fffff880`03b30000 fffff880`03b3c000 nsiproxy nsiproxy.sys Mon Jul 13 19:21:02 2009 (4A5BC15E) fffff800`02e5f000 fffff800`0343b000 nt ntkrnlmp.exe Sat Jun 19 00:16:41 2010 (4C1C44A9) fffff880`0120c000 fffff880`013af000 Ntfs Ntfs.sys Mon Jul 13 19:20:47 2009 (4A5BC14F) fffff880`01463000 fffff880`0146c000 Null Null.SYS Mon Jul 13 19:19:37 2009 (4A5BC109) fffff880`10ae5000 fffff880`10ae6180 nvBridge nvBridge.kmd Fri Jul 09 17:07:54 2010 (4C378FAA) fffff880`049cb000 fffff880`049ee000 nvhda64v nvhda64v.sys Mon Jun 21 18:07:25 2010 (4C1FE29D) fffff880`0fe53000 fffff880`10ae4e00 nvlddmkm nvlddmkm.sys Fri Jul 09 17:15:58 2010 (4C37918E) fffff880`03c57000 fffff880`03caaa80 nvmf6264 nvmf6264.sys Thu Mar 04 20:04:39 2010 (4B9058A7) fffff880`02cd8000 fffff880`02ce3000 nvsmu nvsmu.sys Mon Jun 29 03:36:37 2009 (4A486F05) fffff880`01046000 fffff880`01085000 nvstor64 nvstor64.sys Mon Mar 08 19:14:12 2010 (4B9592D4) fffff880`094bc000 fffff880`0950f000 nwifi nwifi.sys Mon Jul 13 20:07:23 2009 (4A5BCC3B) fffff880`02d85000 fffff880`02dab000 pacer pacer.sys Mon Jul 13 20:09:41 2009 (4A5BCCC5) fffff880`00fea000 fffff880`00fff000 partmgr partmgr.sys Mon Jul 13 19:19:58 2009 (4A5BC11E) fffff880`00d66000 fffff880`00d99000 pci pci.sys Mon Jul 13 19:19:51 2009 (4A5BC117) fffff880`00dce000 fffff880`00dde000 PCIIDEX PCIIDEX.SYS Mon Jul 13 19:19:48 2009 (4A5BC114) fffff880`014ff000 fffff880`01510000 pcw pcw.sys Mon Jul 13 19:19:27 2009 (4A5BC0FF) fffff880`09544000 fffff880`095ea000 peauth peauth.sys Mon Jul 13 21:01:19 2009 (4A5BD8DF) fffff880`04966000 fffff880`049a3000 portcls portcls.sys Mon Jul 13 20:06:27 2009 (4A5BCC03) fffff880`00cf4000 fffff880`00d08000 PSHED PSHED.dll Mon Jul 13 21:32:23 2009 (4A5BE027) fffff880`04288000 fffff880`042ac000 rasl2tp rasl2tp.sys Mon Jul 13 20:10:11 2009 (4A5BCCE3) fffff880`10bdb000 fffff880`10bf6000 raspppoe raspppoe.sys Mon Jul 13 20:10:17 2009 (4A5BCCE9) fffff880`03dc3000 fffff880`03de4000 raspptp raspptp.sys Mon Jul 13 20:10:18 2009 (4A5BCCEA) fffff880`03de4000 fffff880`03dfe000 rassstp rassstp.sys Mon Jul 13 20:10:25 2009 (4A5BCCF1) fffff880`03adf000 fffff880`03b30000 rdbss rdbss.sys Mon Jul 13 19:24:09 2009 (4A5BC219) fffff880`045f1000 fffff880`045fc000 rdpbus rdpbus.sys Mon Jul 13 20:17:46 2009 (4A5BCEAA) fffff880`02d23000 fffff880`02d2c000 RDPCDD RDPCDD.sys Mon Jul 13 20:16:34 2009 (4A5BCE62) fffff880`02d2c000 fffff880`02d35000 rdpencdd rdpencdd.sys Mon Jul 13 20:16:34 2009 (4A5BCE62) fffff880`02d35000 fffff880`02d3e000 rdprefmp rdprefmp.sys Mon Jul 13 20:16:35 2009 (4A5BCE63) fffff880`01566000 fffff880`015a0000 rdyboost rdyboost.sys Mon Jul 13 19:34:34 2009 (4A5BC48A) fffff880`03d96000 fffff880`03dac000 rimmpx64 rimmpx64.sys Thu Jun 25 04:04:18 2009 (4A432F82) fffff880`03dac000 fffff880`03dc3000 rimspx64 rimspx64.sys Thu Jun 25 03:13:43 2009 (4A4323A7) fffff880`03c00000 fffff880`03c57000 rixdpx64 rixdpx64.sys Thu Jun 25 03:38:50 2009 (4A43298A) fffff880`09522000 fffff880`0953a000 rspndr rspndr.sys Mon Jul 13 20:08:50 2009 (4A5BCC92) fffff880`03d76000 fffff880`03d96000 sdbus sdbus.sys Fri Oct 09 22:41:20 2009 (4ACFF450) fffff880`0a071000 fffff880`0a07c000 secdrv secdrv.SYS Wed Sep 13 09:18:38 2006 (4508052E) fffff880`0a8ca000 fffff880`0a981000 Sftfslh Sftfslh.sys Wed Dec 02 19:55:48 2009 (4B170C94) fffff880`0a981000 fffff880`0a9ce000 Sftplaylh Sftplaylh.sys Wed Dec 02 19:55:40 2009 (4B170C8C) fffff880`0af84000 fffff880`0af8f000 Sftredirlh Sftredirlh.sys Wed Dec 02 19:55:52 2009 (4B170C98) fffff880`0944a000 fffff880`09455000 Sftvollh Sftvollh.sys Wed Dec 02 19:55:23 2009 (4B170C7B) fffff880`01685000 fffff880`0168d000 spldr spldr.sys Mon May 11 12:56:27 2009 (4A0858BB) fffff880`0ae00000 fffff880`0ae71000 spsys spsys.sys Mon May 11 13:20:58 2009 (4A085E7A) fffff880`0aeee000 fffff880`0af84000 srv srv.sys Mon Jun 21 23:21:11 2010 (4C202C27) fffff880`0a812000 fffff880`0a87a000 srv2 srv2.sys Mon Jun 21 23:20:47 2010 (4C202C0F) fffff880`0a9ce000 fffff880`0a9fb000 srvnet srvnet.sys Mon Jun 21 23:20:32 2010 (4C202C00) fffff880`01085000 fffff880`010e7000 storport storport.sys Mon Jul 13 20:01:18 2009 (4A5BCACE) fffff880`048e7000 fffff880`04966000 stwrt64 stwrt64.sys Fri Feb 26 03:07:58 2010 (4B87815E) fffff880`045fc000 fffff880`045fd480 swenum swenum.sys Mon Jul 13 20:00:18 2009 (4A5BCA92) fffff880`03a83000 fffff880`03ace000 SynTP SynTP.sys Mon Aug 24 13:37:05 2009 (4A92CFC1) fffff880`042e7000 fffff880`042f4000 tap0901 tap0901.sys Thu Aug 19 18:07:59 2010 (4C6DAB3F) fffff880`01802000 fffff880`019ff000 tcpip tcpip.sys Sun Jun 13 23:39:04 2010 (4C15A458) fffff880`0a800000 fffff880`0a812000 tcpipreg tcpipreg.sys Mon Jul 13 20:09:49 2009 (4A5BCCCD) fffff880`02d78000 fffff880`02d85000 TDI TDI.SYS Mon Jul 13 19:21:18 2009 (4A5BC16E) fffff880`02d5a000 fffff880`02d78000 tdx tdx.sys Mon Jul 13 19:21:15 2009 (4A5BC16B) fffff880`02deb000 fffff880`02dff000 termdd termdd.sys Mon Jul 13 20:16:36 2009 (4A5BCE64) fffff960`00570000 fffff960`0057a000 TSDDD TSDDD.dll Mon Jul 13 20:16:34 2009 (4A5BCE62) fffff880`03a11000 fffff880`03a37000 tunnel tunnel.sys Mon Jul 13 20:09:37 2009 (4A5BCCC1) fffff880`04866000 fffff880`04878000 umbus umbus.sys Mon Jul 13 20:06:56 2009 (4A5BCC20) fffff880`01446000 fffff880`01463000 usbccgp usbccgp.sys Mon Jul 13 20:06:45 2009 (4A5BCC15) fffff880`03ace000 fffff880`03acff00 USBD USBD.SYS Mon Jul 13 20:06:23 2009 (4A5BCBFF) fffff880`03d03000 fffff880`03d14000 usbehci usbehci.sys Fri Dec 04 02:26:02 2009 (4B18B98A) fffff880`04878000 fffff880`048d2000 usbhub usbhub.sys Fri Dec 04 02:26:39 2009 (4B18B9AF) fffff880`02ce3000 fffff880`02cee000 usbohci usbohci.sys Mon Jul 13 20:06:30 2009 (4A5BCC06) fffff880`03cad000 fffff880`03d03000 USBPORT USBPORT.SYS Mon Jul 13 20:06:31 2009 (4A5BCC07) fffff880`00fdd000 fffff880`00fea000 vdrvroot vdrvroot.sys Mon Jul 13 20:01:31 2009 (4A5BCADB) fffff880`0146c000 fffff880`0147a000 vga vga.sys Mon Jul 13 19:38:47 2009 (4A5BC587) fffff880`02cee000 fffff880`02d13000 VIDEOPRT VIDEOPRT.SYS Mon Jul 13 19:38:51 2009 (4A5BC58B) fffff880`01675000 fffff880`01685000 vmstorfl vmstorfl.sys Mon Jul 13 19:42:54 2009 (4A5BC67E) fffff880`00dae000 fffff880`00dc3000 volmgr volmgr.sys Mon Jul 13 19:19:57 2009 (4A5BC11D) fffff880`00c00000 fffff880`00c5c000 volmgrx volmgrx.sys Mon Jul 13 19:20:33 2009 (4A5BC141) fffff880`0151a000 fffff880`01566000 volsnap volsnap.sys Mon Jul 13 19:20:08 2009 (4A5BC128) fffff880`045e4000 fffff880`045f1000 vwifibus vwifibus.sys Mon Jul 13 20:07:21 2009 (4A5BCC39) fffff880`02dab000 fffff880`02dc1000 vwififlt vwififlt.sys Mon Jul 13 20:07:22 2009 (4A5BCC3A) fffff880`0953a000 fffff880`09544000 vwifimp vwifimp.sys Mon Jul 13 20:07:28 2009 (4A5BCC40) fffff880`02dd0000 fffff880`02deb000 wanarp wanarp.sys Mon Jul 13 20:10:21 2009 (4A5BCCED) fffff880`02d13000 fffff880`02d23000 watchdog watchdog.sys Mon Jul 13 19:37:35 2009 (4A5BC53F) fffff880`00ec0000 fffff880`00f64000 Wdf01000 Wdf01000.sys Mon Jul 13 19:22:07 2009 (4A5BC19F) fffff880`00f64000 fffff880`00f73000 WDFLDR WDFLDR.SYS Mon Jul 13 19:19:54 2009 (4A5BC11A) fffff880`02ccf000 fffff880`02cd8000 wfplwf wfplwf.sys Mon Jul 13 20:09:26 2009 (4A5BCCB6) fffff960`00060000 fffff960`0036f000 win32k win32k.sys Sat Jun 19 00:31:59 2010 (4C1C483F) fffff880`03a4d000 fffff880`03a56000 wmiacpi wmiacpi.sys Mon Jul 13 19:31:02 2009 (4A5BC3B6) fffff880`00fca000 fffff880`00fd3000 WMILIB WMILIB.SYS Mon Jul 13 19:19:51 2009 (4A5BC117) fffff880`09455000 fffff880`09476000 WudfPf WudfPf.sys Mon Jul 13 20:05:37 2009 (4A5BCBD1) fffff880`09476000 fffff880`094a7000 WUDFRd WUDFRd.sys Mon Jul 13 20:06:06 2009 (4A5BCBEE) Unloaded modules: fffff880`017f0000 fffff880`017fe000 crashdmp.sys Timestamp: unavailable (00000000) Checksum: 00000000 fffff880`01446000 fffff880`01450000 dump_storpor Timestamp: unavailable (00000000) Checksum: 00000000 fffff880`011b0000 fffff880`011ef000 dump_nvstor6 Timestamp: unavailable (00000000) Checksum: 00000000 fffff880`01450000 fffff880`01463000 dump_dumpfve Timestamp: unavailable (00000000) Checksum: 00000000 fffff880`048aa000 fffff880`048db000 WUDFRd.sys Timestamp: unavailable (00000000) Checksum: 00000000
Let us know if this resolves the problem. All of your other drivers look good.
Hi,
With webcam and card reader drivers set to .bak, had a blue screen today. The minidump is attached.
Thanks!
With webcam and card reader drivers set to .bak, had a blue screen today. The minidump is attached.
Thanks!
Error code 24, NTFS_FILE_SYSTEM. Usual causes: Disk corruption, insufficient physical memory, Device driver, Indexing, Resident antivirus, backup, defrag programs, Disk/Drive failing/failure.
I still see one outdated driver; the rest look good.
Update the above driver.
Test your hard drive with Disk Check.
Copy/paste the results into your next post.
Further test your hard drive with a test from your hard drive manufacturer: HD Diagnostic. Report back with the results.
Run a system files check scan: http://www.sevenforums.com/tutorials/1538-sfc-scannow-command-system-file-checker.html. Report the results.
Code:
Kernel base = 0xfffff800`02e53000 PsLoadedModuleList = 0xfffff800`03090e50 Debug session time: Thu Oct 7 18:38:36.669 2010 (GMT-4) System Uptime: 0 days 2:05:47.354 Loading Kernel Symbols ............................................................... ................................................................ ....................................... Loading User Symbols Loading unloaded module list ......... ******************************************************************************* * * * Bugcheck Analysis * * * ******************************************************************************* Use !analyze -v to get detailed debugging information. BugCheck 24, {1904fb, fffff8800bdb4548, fffff8800bdb3db0, fffff80002ef3d4e} Probably caused by : fileinfo.sys ( fileinfo!FIStreamCleanup+4a ) Followup: MachineOwner --------- 0: kd> !analyze -v ******************************************************************************* * * * Bugcheck Analysis * * * ******************************************************************************* NTFS_FILE_SYSTEM (24) If you see NtfsExceptionFilter on the stack then the 2nd and 3rd parameters are the exception record and context record. Do a .cxr on the 3rd parameter and then kb to obtain a more informative stack trace. Arguments: Arg1: 00000000001904fb Arg2: fffff8800bdb4548 Arg3: fffff8800bdb3db0 Arg4: fffff80002ef3d4e Debugging Details: ------------------ EXCEPTION_RECORD: fffff8800bdb4548 -- (.exr 0xfffff8800bdb4548) ExceptionAddress: fffff80002ef3d4e (nt!ExfAcquirePushLockExclusive+0x000000000000001e) ExceptionCode: c0000005 (Access violation) ExceptionFlags: 00000000 NumberParameters: 2 Parameter[0]: 0000000000000000 Parameter[1]: ffffffffffffffff Attempt to read from address ffffffffffffffff CONTEXT: fffff8800bdb3db0 -- (.cxr 0xfffff8800bdb3db0) rax=fffffa80049a3040 rbx=fffff8a00194d9b0 rcx=fefffa800512a5b8 rdx=0000000000000008 rsi=0000000000000000 rdi=fefffa800512a5b8 rip=fffff80002ef3d4e rsp=fffff8800bdb4780 rbp=0000000000000000 r8=ffffffffffffffff r9=ffffffffffffffff r10=fffff8a0054d14f0 r11=fffff8800bdb47e0 r12=0000000000000705 r13=0000000000000000 r14=fffffa8006ef5d68 r15=fffff8a0054d1888 iopl=0 nv up ei pl zr na po nc cs=0010 ss=0018 ds=002b es=002b fs=0053 gs=002b efl=00010246 nt!ExfAcquirePushLockExclusive+0x1e: fffff800`02ef3d4e 488b19 mov rbx,qword ptr [rcx] ds:002b:fefffa80`0512a5b8=???????????????? Resetting default scope CUSTOMER_CRASH_COUNT: 1 DEFAULT_BUCKET_ID: VISTA_DRIVER_FAULT PROCESS_NAME: System CURRENT_IRQL: 0 ERROR_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%08lx referenced memory at 0x%08lx. The memory could not be %s. EXCEPTION_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%08lx referenced memory at 0x%08lx. The memory could not be %s. EXCEPTION_PARAMETER1: 0000000000000000 EXCEPTION_PARAMETER2: ffffffffffffffff READ_ADDRESS: GetPointerFromAddress: unable to read from fffff800030fb0e0 ffffffffffffffff FOLLOWUP_IP: fileinfo!FIStreamCleanup+4a fffff880`0118a6fa 488b4308 mov rax,qword ptr [rbx+8] FAULTING_IP: nt!ExfAcquirePushLockExclusive+1e fffff800`02ef3d4e 488b19 mov rbx,qword ptr [rcx] BUGCHECK_STR: 0x24 LAST_CONTROL_TRANSFER: from fffff8800118a6fa to fffff80002ef3d4e STACK_TEXT: fffff880`0bdb4780 fffff880`0118a6fa : fffff8a0`0194d9b0 00000000`00000000 fffff8a0`0194d9b0 00000000`00000000 : nt!ExfAcquirePushLockExclusive+0x1e fffff880`0bdb4800 fffff880`0114365e : fffffa80`06eab7b8 00000000`00000000 ffffffff`ffffffff fffffa80`06ef5db0 : fileinfo!FIStreamCleanup+0x4a fffff880`0bdb4850 fffff880`0115f22d : fffff8a0`0194d968 fffff880`01135000 00000000`00000000 00000000`00000040 : fltmgr!DoFreeContext+0x7e fffff880`0bdb4880 fffff880`0115abc1 : fffffa80`04ace010 00000000`00000130 fffff8a0`054d1620 fffff8a0`054d1620 : fltmgr! ?? ::NNGAKEGL::`string'+0x1196 fffff880`0bdb48b0 fffff880`0115ab7b : fffffa80`04ace010 fffff8a0`054d1888 fffffa80`04ace010 fffff8a0`0ee32b40 : fltmgr!CleanupStreamListCtrl+0x21 fffff880`0bdb48e0 fffff800`031b2896 : 00000000`00000001 fffff880`012e11a7 fffff8a0`0ee32b40 00000000`00000000 : fltmgr!DeleteStreamListCtrlCallback+0x6b fffff880`0bdb4910 fffff880`012e0bcc : fffff8a0`054d1620 fffffa80`049a3040 fffff880`0bdb49e8 00000000`00000706 : nt!FsRtlTeardownPerStreamContexts+0xe2 fffff880`0bdb4960 fffff880`012e08d5 : 00000000`01010000 00000000`00000000 fffff800`03068500 00000000`00000001 : Ntfs!NtfsDeleteScb+0x108 fffff880`0bdb49a0 fffff880`01253cb4 : fffff8a0`054d1520 fffff8a0`054d1620 fffff800`03068500 fffff880`0bdb4b12 : Ntfs!NtfsRemoveScb+0x61 fffff880`0bdb49e0 fffff880`012de2dc : fffff8a0`054d14f0 fffff800`030685a0 fffff880`0bdb4b12 fffffa80`056ada50 : Ntfs!NtfsPrepareFcbForRemoval+0x50 fffff880`0bdb4a10 fffff880`0125c882 : fffffa80`056ada50 fffffa80`056ada50 fffff8a0`054d14f0 00000000`00000000 : Ntfs!NtfsTeardownStructures+0xdc fffff880`0bdb4a90 fffff880`012f5813 : fffffa80`056ada50 fffff800`030685a0 fffff8a0`054d14f0 00000000`00000009 : Ntfs!NtfsDecrementCloseCounts+0xa2 fffff880`0bdb4ad0 fffff880`012cf38f : fffffa80`056ada50 fffff8a0`054d1620 fffff8a0`054d14f0 fffffa80`048fb180 : Ntfs!NtfsCommonClose+0x353 fffff880`0bdb4ba0 fffff800`02ed0961 : 00000000`00000000 fffff880`012cf200 fffffa80`049a3001 fffffa80`00000002 : Ntfs!NtfsFspClose+0x15f fffff880`0bdb4c70 fffff800`03167c06 : fffff880`0a3f1650 fffffa80`049a3040 00000000`00000080 fffffa80`03ccfb30 : nt!ExpWorkerThread+0x111 fffff880`0bdb4d00 fffff800`02ea1c26 : fffff800`0303de80 fffffa80`049a3040 fffffa80`03cdf040 fffff880`0125ca90 : nt!PspSystemThreadStartup+0x5a fffff880`0bdb4d40 00000000`00000000 : fffff880`0bdb5000 fffff880`0bdaf000 fffff880`0bdb49b0 00000000`00000000 : nt!KxStartSystemThread+0x16 SYMBOL_STACK_INDEX: 1 SYMBOL_NAME: fileinfo!FIStreamCleanup+4a FOLLOWUP_NAME: MachineOwner MODULE_NAME: fileinfo IMAGE_NAME: fileinfo.sys DEBUG_FLR_IMAGE_TIMESTAMP: 4a5bc481 STACK_COMMAND: .cxr 0xfffff8800bdb3db0 ; kb FAILURE_BUCKET_ID: X64_0x24_fileinfo!FIStreamCleanup+4a BUCKET_ID: X64_0x24_fileinfo!FIStreamCleanup+4a Followup: MachineOwner --------- 0: kd> lmtsmn start end module name fffff880`03cb6000 fffff880`03cf4000 1394ohci 1394ohci.sys Mon Jul 13 20:07:12 2009 (4A5BCC30) fffff880`00ecf000 fffff880`00f26000 ACPI ACPI.sys Mon Jul 13 19:19:34 2009 (4A5BC106) fffff880`02c00000 fffff880`02c8a000 afd afd.sys Mon Jul 13 19:21:40 2009 (4A5BC184) fffff880`04872000 fffff880`04888000 AgileVpn AgileVpn.sys Mon Jul 13 20:10:24 2009 (4A5BCCF0) fffff880`0112a000 fffff880`01135000 amdxata amdxata.sys Tue May 19 13:56:59 2009 (4A12F2EB) fffff880`0a871000 fffff880`0a87c000 asyncmac asyncmac.sys Mon Jul 13 20:10:13 2009 (4A5BCCE5) fffff880`00fd2000 fffff880`00fdb000 atapi atapi.sys Mon Jul 13 19:19:47 2009 (4A5BC113) fffff880`01044000 fffff880`0106e000 ataport ataport.SYS Mon Jul 13 19:19:52 2009 (4A5BC118) fffff960`00900000 fffff960`00961000 ATMFD ATMFD.DLL Thu May 27 00:11:31 2010 (4BFDF0F3) fffff880`00f97000 fffff880`00fa3000 BATTC BATTC.SYS Mon Jul 13 19:31:01 2009 (4A5BC3B5) fffff880`048a4000 fffff880`04b93000 bcmwl664 bcmwl664.sys Thu Jan 21 22:30:58 2010 (4B591BF2) fffff880`02cf0000 fffff880`02cf7000 Beep Beep.SYS Mon Jul 13 20:00:13 2009 (4A5BCA8D) fffff880`03bec000 fffff880`03bfd000 blbdrive blbdrive.sys Mon Jul 13 19:35:59 2009 (4A5BC4DF) fffff880`096f7000 fffff880`09715000 bowser bowser.sys Mon Jul 13 19:23:50 2009 (4A5BC206) fffff960`006a0000 fffff960`006c7000 cdd cdd.dll Wed May 19 15:48:26 2010 (4BF4408A) fffff880`01000000 fffff880`0102a000 cdrom cdrom.sys Mon Jul 13 19:19:54 2009 (4A5BC11A) fffff880`00cd7000 fffff880`00d97000 CI CI.dll Mon Jul 13 21:32:13 2009 (4A5BE01D) fffff880`04286000 fffff880`04298000 circlass circlass.sys Mon Jul 13 20:06:34 2009 (4A5BCC0A) fffff880`01450000 fffff880`01480000 CLASSPNP CLASSPNP.SYS Mon Jul 13 19:19:58 2009 (4A5BC11E) fffff880`00c79000 fffff880`00cd7000 CLFS CLFS.SYS Mon Jul 13 19:19:57 2009 (4A5BC11D) fffff880`03ace000 fffff880`03ad2500 CmBatt CmBatt.sys Mon Jul 13 19:31:03 2009 (4A5BC3B7) fffff880`014dd000 fffff880`01550000 cng cng.sys Mon Jul 13 19:49:40 2009 (4A5BC814) fffff880`00f8e000 fffff880`00f97000 compbatt compbatt.sys Mon Jul 13 19:31:02 2009 (4A5BC3B6) fffff880`04862000 fffff880`04872000 CompositeBus CompositeBus.sys Mon Jul 13 20:00:33 2009 (4A5BCAA1) fffff880`03dc3000 fffff880`03dd1000 crashdmp crashdmp.sys Mon Jul 13 20:01:01 2009 (4A5BCABD) fffff880`03b4b000 fffff880`03bce000 csc csc.sys Mon Jul 13 19:24:26 2009 (4A5BC22A) fffff880`03bce000 fffff880`03bec000 dfsc dfsc.sys Mon Jul 13 19:23:44 2009 (4A5BC200) fffff880`03b3c000 fffff880`03b4b000 discache discache.sys Mon Jul 13 19:37:18 2009 (4A5BC52E) fffff880`0143a000 fffff880`01450000 disk disk.sys Mon Jul 13 19:19:57 2009 (4A5BC11D) fffff880`04253000 fffff880`04275000 drmk drmk.sys Mon Jul 13 21:01:25 2009 (4A5BD8E5) fffff880`03ddb000 fffff880`03dee000 dump_dumpfve dump_dumpfve.sys Mon Jul 13 19:21:51 2009 (4A5BC18F) fffff880`01480000 fffff880`014bf000 dump_nvstor64 dump_nvstor64.sys Mon Mar 08 19:14:12 2010 (4B9592D4) fffff880`03dd1000 fffff880`03ddb000 dump_storport dump_storport.sys Mon Jul 13 20:01:00 2009 (4A5BCABC) fffff880`03dee000 fffff880`03dfa000 Dxapi Dxapi.sys Mon Jul 13 19:38:28 2009 (4A5BC574) fffff880`042c4000 fffff880`043b8000 dxgkrnl dxgkrnl.sys Thu Oct 01 21:00:14 2009 (4AC5509E) fffff880`043b8000 fffff880`043fe000 dxgmms1 dxgmms1.sys Mon Jul 13 19:38:32 2009 (4A5BC578) fffff880`0a98c000 fffff880`0a9c2000 fastfat fastfat.SYS Mon Jul 13 19:23:28 2009 (4A5BC1F0) fffff880`01181000 fffff880`01195000 fileinfo fileinfo.sys Mon Jul 13 19:34:25 2009 (4A5BC481) fffff880`01135000 fffff880`01181000 fltmgr fltmgr.sys Mon Jul 13 19:19:59 2009 (4A5BC11F) fffff880`01561000 fffff880`0156b000 Fs_Rec Fs_Rec.sys Mon Jul 13 19:19:45 2009 (4A5BC111) fffff880`01400000 fffff880`0143a000 fvevol fvevol.sys Fri Sep 25 22:34:26 2009 (4ABD7DB2) fffff880`0168b000 fffff880`016d5000 fwpkclnt fwpkclnt.sys Mon Jul 13 19:21:08 2009 (4A5BC164) fffff800`02e0a000 fffff800`02e53000 hal hal.dll Mon Jul 13 21:27:36 2009 (4A5BDF08) fffff880`03c92000 fffff880`03cb6000 HDAudBus HDAudBus.sys Mon Jul 13 20:06:13 2009 (4A5BCBF5) fffff880`03d9c000 fffff880`03db5000 HIDCLASS HIDCLASS.SYS Mon Jul 13 20:06:21 2009 (4A5BCBFD) fffff880`03d8b000 fffff880`03d9c000 hidir hidir.sys Mon Jul 13 20:06:23 2009 (4A5BCBFF) fffff880`0427b000 fffff880`04283080 HIDPARSE HIDPARSE.SYS Mon Jul 13 20:06:17 2009 (4A5BCBF9) fffff880`0a87c000 fffff880`0a88a000 hidusb hidusb.sys Mon Jul 13 20:06:22 2009 (4A5BCBFE) fffff880`0962f000 fffff880`096f7000 HTTP HTTP.sys Mon Jul 13 19:22:16 2009 (4A5BC1A8) fffff880`015f1000 fffff880`015fa000 hwpolicy hwpolicy.sys Mon Jul 13 19:19:22 2009 (4A5BC0FA) fffff880`03a45000 fffff880`03a63000 i8042prt i8042prt.sys Mon Jul 13 19:19:57 2009 (4A5BC11D) fffff880`03a26000 fffff880`03a3c000 intelppm intelppm.sys Mon Jul 13 19:19:25 2009 (4A5BC0FD) fffff880`04800000 fffff880`04862000 itecir itecir.sys Tue Jul 13 05:50:47 2010 (4C3C36F7) fffff880`03a63000 fffff880`03a72000 kbdclass kbdclass.sys Mon Jul 13 19:19:50 2009 (4A5BC116) fffff880`03db5000 fffff880`03dc3000 kbdhid kbdhid.sys Mon Jul 13 20:00:20 2009 (4A5BCA94) fffff800`00bb8000 fffff800`00bc2000 kdcom kdcom.dll Mon Jul 13 21:31:07 2009 (4A5BDFDB) fffff880`10b73000 fffff880`10bb6000 ks ks.sys Wed Mar 03 23:32:25 2010 (4B8F37D9) fffff880`01200000 fffff880`0121a000 ksecdd ksecdd.sys Mon Jul 13 19:20:54 2009 (4A5BC156) fffff880`01660000 fffff880`0168b000 ksecpkg ksecpkg.sys Fri Dec 11 01:03:32 2009 (4B21E0B4) fffff880`04275000 fffff880`0427a200 ksthunk ksthunk.sys Mon Jul 13 20:00:19 2009 (4A5BCA93) fffff880`08cc0000 fffff880`08cd5000 lltdio lltdio.sys Mon Jul 13 20:08:50 2009 (4A5BCC92) fffff880`08c40000 fffff880`08c63000 luafv luafv.sys Mon Jul 13 19:26:13 2009 (4A5BC295) fffff880`00c21000 fffff880`00c65000 mcupdate mcupdate.dll Mon Jul 13 21:29:10 2009 (4A5BDF66) fffff880`014bf000 fffff880`014cd000 monitor monitor.sys Mon Jul 13 19:38:52 2009 (4A5BC58C) fffff880`03abf000 fffff880`03ace000 mouclass mouclass.sys Mon Jul 13 19:19:50 2009 (4A5BC116) fffff880`10bf3000 fffff880`10c00000 mouhid mouhid.sys Mon Jul 13 20:00:20 2009 (4A5BCA94) fffff880`00fb8000 fffff880`00fd2000 mountmgr mountmgr.sys Mon Jul 13 19:19:54 2009 (4A5BC11A) fffff880`02cba000 fffff880`02ce7000 MpFilter MpFilter.sys Thu Oct 01 22:36:31 2009 (4AC5672F) fffff880`097cb000 fffff880`097db000 MpNWMon MpNWMon.sys Thu Oct 01 22:36:22 2009 (4AC56726) fffff880`09715000 fffff880`0972d000 mpsdrv mpsdrv.sys Mon Jul 13 20:08:25 2009 (4A5BCC79) fffff880`0972d000 fffff880`0975a000 mrxsmb mrxsmb.sys Sat Feb 27 02:52:19 2010 (4B88CF33) fffff880`0975a000 fffff880`097a8000 mrxsmb10 mrxsmb10.sys Sat Feb 27 02:52:28 2010 (4B88CF3C) fffff880`097a8000 fffff880`097cb000 mrxsmb20 mrxsmb20.sys Sat Feb 27 02:52:26 2010 (4B88CF3A) fffff880`0106e000 fffff880`01079000 msahci msahci.sys Fri Nov 13 23:36:50 2009 (4AFE33E2) fffff880`02d55000 fffff880`02d60000 Msfs Msfs.SYS Mon Jul 13 19:19:47 2009 (4A5BC113) fffff880`00f2f000 fffff880`00f39000 msisadrv msisadrv.sys Mon Jul 13 19:19:26 2009 (4A5BC0FE) fffff880`01195000 fffff880`011f3000 msrpc msrpc.sys Mon Jul 13 19:21:32 2009 (4A5BC17C) fffff880`03b31000 fffff880`03b3c000 mssmbios mssmbios.sys Mon Jul 13 19:31:10 2009 (4A5BC3BE) fffff880`017e7000 fffff880`017f9000 mup mup.sys Mon Jul 13 19:23:45 2009 (4A5BC201) fffff880`016dd000 fffff880`017cf000 ndis ndis.sys Thu Nov 19 22:45:55 2009 (4B0610F3) fffff880`04bc4000 fffff880`04bd0000 ndistapi ndistapi.sys Mon Jul 13 20:10:00 2009 (4A5BCCD8) fffff880`08d28000 fffff880`08d3b000 ndisuio ndisuio.sys Mon Jul 13 20:09:25 2009 (4A5BCCB5) fffff880`04bd0000 fffff880`04bff000 ndiswan ndiswan.sys Mon Jul 13 20:10:11 2009 (4A5BCCE3) fffff880`042aa000 fffff880`042bf000 NDProxy NDProxy.SYS Mon Jul 13 20:10:05 2009 (4A5BCCDD) fffff880`0122d000 fffff880`0123c000 netbios netbios.sys Mon Jul 13 20:09:26 2009 (4A5BCCB6) fffff880`02d9c000 fffff880`02de1000 netbt netbt.sys Mon Jul 13 19:21:28 2009 (4A5BC178) fffff880`01600000 fffff880`01660000 NETIO NETIO.SYS Mon Jul 13 19:21:46 2009 (4A5BC18A) fffff880`02d60000 fffff880`02d71000 Npfs Npfs.SYS Mon Jul 13 19:19:48 2009 (4A5BC114) fffff880`03b25000 fffff880`03b31000 nsiproxy nsiproxy.sys Mon Jul 13 19:21:02 2009 (4A5BC15E) fffff800`02e53000 fffff800`0342f000 nt ntkrnlmp.exe Sat Jun 19 00:16:41 2010 (4C1C44A9) fffff880`0124b000 fffff880`013ee000 Ntfs Ntfs.sys Mon Jul 13 19:20:47 2009 (4A5BC14F) fffff880`02ce7000 fffff880`02cf0000 Null Null.SYS Mon Jul 13 19:19:37 2009 (4A5BC109) fffff880`10b71000 fffff880`10b72180 nvBridge nvBridge.kmd Fri Jul 09 17:07:54 2010 (4C378FAA) fffff880`03d68000 fffff880`03d8b000 nvhda64v nvhda64v.sys Mon Jun 21 18:07:25 2010 (4C1FE29D) fffff880`0fedf000 fffff880`10b70e00 nvlddmkm nvlddmkm.sys Fri Jul 09 17:15:58 2010 (4C37918E) fffff880`03d14000 fffff880`03d67a80 nvmf6264 nvmf6264.sys Thu Mar 04 20:04:39 2010 (4B9058A7) fffff880`0123c000 fffff880`01247000 nvsmu nvsmu.sys Mon Jun 29 03:36:37 2009 (4A486F05) fffff880`01089000 fffff880`010c8000 nvstor64 nvstor64.sys Mon Mar 08 19:14:12 2010 (4B9592D4) fffff880`08cd5000 fffff880`08d28000 nwifi nwifi.sys Mon Jul 13 20:07:23 2009 (4A5BCC3B) fffff880`02c8a000 fffff880`02cb0000 pacer pacer.sys Mon Jul 13 20:09:41 2009 (4A5BCCC5) fffff880`00f79000 fffff880`00f8e000 partmgr partmgr.sys Mon Jul 13 19:19:58 2009 (4A5BC11E) fffff880`00f39000 fffff880`00f6c000 pci pci.sys Mon Jul 13 19:19:51 2009 (4A5BC117) fffff880`01079000 fffff880`01089000 PCIIDEX PCIIDEX.SYS Mon Jul 13 19:19:48 2009 (4A5BC114) fffff880`01550000 fffff880`01561000 pcw pcw.sys Mon Jul 13 19:19:27 2009 (4A5BC0FF) fffff880`09cf2000 fffff880`09d98000 peauth peauth.sys Mon Jul 13 21:01:19 2009 (4A5BD8DF) fffff880`10bb6000 fffff880`10bf3000 portcls portcls.sys Mon Jul 13 20:06:27 2009 (4A5BCC03) fffff880`00c65000 fffff880`00c79000 PSHED PSHED.dll Mon Jul 13 21:32:23 2009 (4A5BE027) fffff880`04ba0000 fffff880`04bc4000 rasl2tp rasl2tp.sys Mon Jul 13 20:10:11 2009 (4A5BCCE3) fffff880`04888000 fffff880`048a3000 raspppoe raspppoe.sys Mon Jul 13 20:10:17 2009 (4A5BCCE9) fffff880`04200000 fffff880`04221000 raspptp raspptp.sys Mon Jul 13 20:10:18 2009 (4A5BCCEA) fffff880`04221000 fffff880`0423b000 rassstp rassstp.sys Mon Jul 13 20:10:25 2009 (4A5BCCF1) fffff880`03ad4000 fffff880`03b25000 rdbss rdbss.sys Mon Jul 13 19:24:09 2009 (4A5BC219) fffff880`04248000 fffff880`04253000 rdpbus rdpbus.sys Mon Jul 13 20:17:46 2009 (4A5BCEAA) fffff880`02d3a000 fffff880`02d43000 RDPCDD RDPCDD.sys Mon Jul 13 20:16:34 2009 (4A5BCE62) fffff880`02d43000 fffff880`02d4c000 rdpencdd rdpencdd.sys Mon Jul 13 20:16:34 2009 (4A5BCE62) fffff880`02d4c000 fffff880`02d55000 rdprefmp rdprefmp.sys Mon Jul 13 20:16:35 2009 (4A5BCE63) fffff880`015b7000 fffff880`015f1000 rdyboost rdyboost.sys Mon Jul 13 19:34:34 2009 (4A5BC48A) fffff880`08d3b000 fffff880`08d53000 rspndr rspndr.sys Mon Jul 13 20:08:50 2009 (4A5BCC92) fffff880`03cf4000 fffff880`03d14000 sdbus sdbus.sys Fri Oct 09 22:41:20 2009 (4ACFF450) fffff880`09d98000 fffff880`09da3000 secdrv secdrv.SYS Wed Sep 13 09:18:38 2006 (4508052E) fffff880`09c00000 fffff880`09cb7000 Sftfslh Sftfslh.sys Wed Dec 02 19:55:48 2009 (4B170C94) fffff880`09da3000 fffff880`09df0000 Sftplaylh Sftplaylh.sys Wed Dec 02 19:55:40 2009 (4B170C8C) fffff880`0a981000 fffff880`0a98c000 Sftredirlh Sftredirlh.sys Wed Dec 02 19:55:52 2009 (4B170C98) fffff880`08c63000 fffff880`08c6e000 Sftvollh Sftvollh.sys Wed Dec 02 19:55:23 2009 (4B170C7B) fffff880`017df000 fffff880`017e7000 spldr spldr.sys Mon May 11 12:56:27 2009 (4A0858BB) fffff880`0a8eb000 fffff880`0a981000 srv srv.sys Mon Jun 21 23:21:11 2010 (4C202C27) fffff880`08d5d000 fffff880`08dc5000 srv2 srv2.sys Mon Jun 21 23:20:47 2010 (4C202C0F) fffff880`09cb7000 fffff880`09ce4000 srvnet srvnet.sys Mon Jun 21 23:20:32 2010 (4C202C00) fffff880`010c8000 fffff880`0112a000 storport storport.sys Mon Jul 13 20:01:18 2009 (4A5BCACE) fffff880`0fe5a000 fffff880`0fed9000 stwrt64 stwrt64.sys Fri Feb 26 03:07:58 2010 (4B87815E) fffff880`04284000 fffff880`04285480 swenum swenum.sys Mon Jul 13 20:00:18 2009 (4A5BCA92) fffff880`03a72000 fffff880`03abd000 SynTP SynTP.sys Mon Aug 24 13:37:05 2009 (4A92CFC1) fffff880`0423b000 fffff880`04248000 tap0901 tap0901.sys Thu Aug 19 18:07:59 2010 (4C6DAB3F) fffff880`01801000 fffff880`019fe000 tcpip tcpip.sys Sun Jun 13 23:39:04 2010 (4C15A458) fffff880`097db000 fffff880`097ed000 tcpipreg tcpipreg.sys Mon Jul 13 20:09:49 2009 (4A5BCCCD) fffff880`02d8f000 fffff880`02d9c000 TDI TDI.SYS Mon Jul 13 19:21:18 2009 (4A5BC16E) fffff880`02d71000 fffff880`02d8f000 tdx tdx.sys Mon Jul 13 19:21:15 2009 (4A5BC16B) fffff880`0102a000 fffff880`0103e000 termdd termdd.sys Mon Jul 13 20:16:36 2009 (4A5BCE64) fffff960`00570000 fffff960`0057a000 TSDDD TSDDD.dll Mon Jul 13 20:16:34 2009 (4A5BCE62) fffff880`03a00000 fffff880`03a26000 tunnel tunnel.sys Mon Jul 13 20:09:37 2009 (4A5BCCC1) fffff880`04298000 fffff880`042aa000 umbus umbus.sys Mon Jul 13 20:06:56 2009 (4A5BCC20) fffff880`03c00000 fffff880`03c1d000 usbccgp usbccgp.sys Mon Jul 13 20:06:45 2009 (4A5BCC15) fffff880`03abd000 fffff880`03abef00 USBD USBD.SYS Mon Jul 13 20:06:23 2009 (4A5BCBFF) fffff880`03c81000 fffff880`03c92000 usbehci usbehci.sys Fri Dec 04 02:26:02 2009 (4B18B98A) fffff880`0fe00000 fffff880`0fe5a000 usbhub usbhub.sys Fri Dec 04 02:26:39 2009 (4B18B9AF) fffff880`013ee000 fffff880`013f9000 usbohci usbohci.sys Mon Jul 13 20:06:30 2009 (4A5BCC06) fffff880`03c2b000 fffff880`03c81000 USBPORT USBPORT.SYS Mon Jul 13 20:06:31 2009 (4A5BCC07) fffff880`00f6c000 fffff880`00f79000 vdrvroot vdrvroot.sys Mon Jul 13 20:01:31 2009 (4A5BCADB) fffff880`02cf7000 fffff880`02d05000 vga vga.sys Mon Jul 13 19:38:47 2009 (4A5BC587) fffff880`02d05000 fffff880`02d2a000 VIDEOPRT VIDEOPRT.SYS Mon Jul 13 19:38:51 2009 (4A5BC58B) fffff880`017cf000 fffff880`017df000 vmstorfl vmstorfl.sys Mon Jul 13 19:42:54 2009 (4A5BC67E) fffff880`00fa3000 fffff880`00fb8000 volmgr volmgr.sys Mon Jul 13 19:19:57 2009 (4A5BC11D) fffff880`00d97000 fffff880`00df3000 volmgrx volmgrx.sys Mon Jul 13 19:20:33 2009 (4A5BC141) fffff880`0156b000 fffff880`015b7000 volsnap volsnap.sys Mon Jul 13 19:20:08 2009 (4A5BC128) fffff880`04b93000 fffff880`04ba0000 vwifibus vwifibus.sys Mon Jul 13 20:07:21 2009 (4A5BCC39) fffff880`02dea000 fffff880`02e00000 vwififlt vwififlt.sys Mon Jul 13 20:07:22 2009 (4A5BCC3A) fffff880`08d53000 fffff880`08d5d000 vwifimp vwifimp.sys Mon Jul 13 20:07:28 2009 (4A5BCC40) fffff880`00fdb000 fffff880`00ff6000 wanarp wanarp.sys Mon Jul 13 20:10:21 2009 (4A5BCCED) fffff880`02d2a000 fffff880`02d3a000 watchdog watchdog.sys Mon Jul 13 19:37:35 2009 (4A5BC53F) fffff880`00e1c000 fffff880`00ec0000 Wdf01000 Wdf01000.sys Mon Jul 13 19:22:07 2009 (4A5BC19F) fffff880`00ec0000 fffff880`00ecf000 WDFLDR WDFLDR.SYS Mon Jul 13 19:19:54 2009 (4A5BC11A) fffff880`02de1000 fffff880`02dea000 wfplwf wfplwf.sys Mon Jul 13 20:09:26 2009 (4A5BCCB6) fffff960`000b0000 fffff960`003bf000 win32k win32k.sys Sat Jun 19 00:31:59 2010 (4C1C483F) fffff880`03a3c000 fffff880`03a45000 wmiacpi wmiacpi.sys Mon Jul 13 19:31:02 2009 (4A5BC3B6) fffff880`00f26000 fffff880`00f2f000 WMILIB WMILIB.SYS Mon Jul 13 19:19:51 2009 (4A5BC117) fffff880`08c6e000 fffff880`08c8f000 WudfPf WudfPf.sys Mon Jul 13 20:05:37 2009 (4A5BCBD1) fffff880`08c8f000 fffff880`08cc0000 WUDFRd WUDFRd.sys Mon Jul 13 20:06:06 2009 (4A5BCBEE) Unloaded modules: fffff880`0a800000 fffff880`0a871000 spsys.sys Timestamp: unavailable (00000000) Checksum: 00000000 fffff880`0a800000 fffff880`0a871000 spsys.sys Timestamp: unavailable (00000000) Checksum: 00000000 fffff880`03c1d000 fffff880`03c2b000 hidusb.sys Timestamp: unavailable (00000000) Checksum: 00000000 fffff880`0a800000 fffff880`0a871000 spsys.sys Timestamp: unavailable (00000000) Checksum: 00000000 fffff880`01480000 fffff880`0148e000 crashdmp.sys Timestamp: unavailable (00000000) Checksum: 00000000 fffff880`0148e000 fffff880`01498000 dump_storpor Timestamp: unavailable (00000000) Checksum: 00000000 fffff880`01498000 fffff880`014d7000 dump_nvstor6 Timestamp: unavailable (00000000) Checksum: 00000000 fffff880`0121a000 fffff880`0122d000 dump_dumpfve Timestamp: unavailable (00000000) Checksum: 00000000 fffff880`04253000 fffff880`04284000 WUDFRd.sys Timestamp: unavailable (00000000) Checksum: 00000000
Quote:
nvsmu.sys Mon Jun 29 03:36:37 2009 - nVidia nForce System Management Controller (nVidia nForce chipset driver) Drivers - Download NVIDIA Drivers
Test your hard drive with Disk Check.
Quote:
Run CHKDSK /R /F from an elevated (Run as adminstrator) Command Prompt. Please do this for each hard drive on your system.
When it tells you it can't do it right now - and asks you if you'd like to do it at the next reboot - answer Y (for Yes) and press Enter. Then reboot and let the test run. It may take a while for it to run, but keep an occasional eye on it to see if it generates any errors. See "CHKDSK LogFile" below in order to check the results of the test.
Elevated Command Prompt:
Go to Start and type in "cmd.exe" (without the quotes)
At the top of the Search Box, right click on Cmd.exe and select "Run as administrator"
CHKDSK LogFile:
Go to Start and type in "eventvwr.msc" (without the quotes) and press Enter
Expand the Windows logs heading, then select the Application log file entry.
Double click on the Source column header.
Scroll down the list until you find the Chkdsk entry (wininit for Windows 7) (winlogon for XP).
When it tells you it can't do it right now - and asks you if you'd like to do it at the next reboot - answer Y (for Yes) and press Enter. Then reboot and let the test run. It may take a while for it to run, but keep an occasional eye on it to see if it generates any errors. See "CHKDSK LogFile" below in order to check the results of the test.
Elevated Command Prompt:
Go to Start and type in "cmd.exe" (without the quotes)
At the top of the Search Box, right click on Cmd.exe and select "Run as administrator"
CHKDSK LogFile:
Go to Start and type in "eventvwr.msc" (without the quotes) and press Enter
Expand the Windows logs heading, then select the Application log file entry.
Double click on the Source column header.
Scroll down the list until you find the Chkdsk entry (wininit for Windows 7) (winlogon for XP).
Copy/paste the results into your next post.
Further test your hard drive with a test from your hard drive manufacturer: HD Diagnostic. Report back with the results.
Run a system files check scan: http://www.sevenforums.com/tutorials/1538-sfc-scannow-command-system-file-checker.html. Report the results.
Here's the CHKDSK result:
Log Name: Application
Source: Microsoft-Windows-Wininit
Date: 11/21/2010 7:34:14 PM
Event ID: 1001
Task Category: None
Level: Information
Keywords: Classic
User: N/A
Computer: GTJR
Description:
Checking file system on C:
The type of the file system is NTFS.
A disk check has been scheduled.
Windows will now check the disk.
CHKDSK is verifying files (stage 1 of 5)...
276224 file records processed.
File verification completed.
419 large file records processed.
0 bad file records processed.
2 EA records processed.
60 reparse records processed.
CHKDSK is verifying indexes (stage 2 of 5)...
334122 index entries processed.
Index verification completed.
0 unindexed files scanned.
0 unindexed files recovered.
CHKDSK is verifying security descriptors (stage 3 of 5)...
276224 file SDs/SIDs processed.
Cleaning up 114 unused index entries from index $SII of file 0x9.
Cleaning up 114 unused index entries from index $SDH of file 0x9.
Cleaning up 114 unused security descriptors.
Security descriptor verification completed.
28950 data files processed.
CHKDSK is verifying Usn Journal...
36088984 USN bytes processed.
Usn Journal verification completed.
CHKDSK is verifying file data (stage 4 of 5)...
276208 files processed.
File data verification completed.
CHKDSK is verifying free space (stage 5 of 5)...
94974665 free clusters processed.
Free space verification is complete.
Windows has checked the file system and found no problems.
472984575 KB total disk space.
92597084 KB in 181144 files.
95284 KB in 28951 indexes.
0 KB in bad sectors.
393547 KB in use by the system.
65536 KB occupied by the log file.
379898660 KB available on disk.
4096 bytes in each allocation unit.
118246143 total allocation units on disk.
94974665 allocation units available on disk.
Internal Info:
00 37 04 00 b3 34 03 00 9e a7 05 00 00 00 00 00 .7...4..........
69 0c 00 00 3c 00 00 00 00 00 00 00 00 00 00 00 i...<...........
00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 ................
Windows has finished checking your disk.
Please wait while your computer restarts.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Microsoft-Windows-Wininit" Guid="{206f6dea-d3c5-4d10-bc72-989f03c8b84b}" EventSourceName="Wininit" />
<EventID Qualifiers="16384">1001</EventID>
<Version>0</Version>
<Level>4</Level>
<Task>0</Task>
<Opcode>0</Opcode>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2010-11-22T03:34:14.000000000Z" />
<EventRecordID>99007</EventRecordID>
<Correlation />
<Execution ProcessID="0" ThreadID="0" />
<Channel>Application</Channel>
<Computer>GTJR</Computer>
<Security />
</System>
<EventData>
<Data>
Checking file system on C:
The type of the file system is NTFS.
A disk check has been scheduled.
Windows will now check the disk.
CHKDSK is verifying files (stage 1 of 5)...
276224 file records processed.
File verification completed.
419 large file records processed.
0 bad file records processed.
2 EA records processed.
60 reparse records processed.
CHKDSK is verifying indexes (stage 2 of 5)...
334122 index entries processed.
Index verification completed.
0 unindexed files scanned.
0 unindexed files recovered.
CHKDSK is verifying security descriptors (stage 3 of 5)...
276224 file SDs/SIDs processed.
Cleaning up 114 unused index entries from index $SII of file 0x9.
Cleaning up 114 unused index entries from index $SDH of file 0x9.
Cleaning up 114 unused security descriptors.
Security descriptor verification completed.
28950 data files processed.
CHKDSK is verifying Usn Journal...
36088984 USN bytes processed.
Usn Journal verification completed.
CHKDSK is verifying file data (stage 4 of 5)...
276208 files processed.
File data verification completed.
CHKDSK is verifying free space (stage 5 of 5)...
94974665 free clusters processed.
Free space verification is complete.
Windows has checked the file system and found no problems.
472984575 KB total disk space.
92597084 KB in 181144 files.
95284 KB in 28951 indexes.
0 KB in bad sectors.
393547 KB in use by the system.
65536 KB occupied by the log file.
379898660 KB available on disk.
4096 bytes in each allocation unit.
118246143 total allocation units on disk.
94974665 allocation units available on disk.
Internal Info:
00 37 04 00 b3 34 03 00 9e a7 05 00 00 00 00 00 .7...4..........
69 0c 00 00 3c 00 00 00 00 00 00 00 00 00 00 00 i...<...........
00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 ................
Windows has finished checking your disk.
Please wait while your computer restarts.
</Data>
</EventData>
</Event>
Log Name: Application
Source: Microsoft-Windows-Wininit
Date: 11/21/2010 7:34:14 PM
Event ID: 1001
Task Category: None
Level: Information
Keywords: Classic
User: N/A
Computer: GTJR
Description:
Checking file system on C:
The type of the file system is NTFS.
A disk check has been scheduled.
Windows will now check the disk.
CHKDSK is verifying files (stage 1 of 5)...
276224 file records processed.
File verification completed.
419 large file records processed.
0 bad file records processed.
2 EA records processed.
60 reparse records processed.
CHKDSK is verifying indexes (stage 2 of 5)...
334122 index entries processed.
Index verification completed.
0 unindexed files scanned.
0 unindexed files recovered.
CHKDSK is verifying security descriptors (stage 3 of 5)...
276224 file SDs/SIDs processed.
Cleaning up 114 unused index entries from index $SII of file 0x9.
Cleaning up 114 unused index entries from index $SDH of file 0x9.
Cleaning up 114 unused security descriptors.
Security descriptor verification completed.
28950 data files processed.
CHKDSK is verifying Usn Journal...
36088984 USN bytes processed.
Usn Journal verification completed.
CHKDSK is verifying file data (stage 4 of 5)...
276208 files processed.
File data verification completed.
CHKDSK is verifying free space (stage 5 of 5)...
94974665 free clusters processed.
Free space verification is complete.
Windows has checked the file system and found no problems.
472984575 KB total disk space.
92597084 KB in 181144 files.
95284 KB in 28951 indexes.
0 KB in bad sectors.
393547 KB in use by the system.
65536 KB occupied by the log file.
379898660 KB available on disk.
4096 bytes in each allocation unit.
118246143 total allocation units on disk.
94974665 allocation units available on disk.
Internal Info:
00 37 04 00 b3 34 03 00 9e a7 05 00 00 00 00 00 .7...4..........
69 0c 00 00 3c 00 00 00 00 00 00 00 00 00 00 00 i...<...........
00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 ................
Windows has finished checking your disk.
Please wait while your computer restarts.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Microsoft-Windows-Wininit" Guid="{206f6dea-d3c5-4d10-bc72-989f03c8b84b}" EventSourceName="Wininit" />
<EventID Qualifiers="16384">1001</EventID>
<Version>0</Version>
<Level>4</Level>
<Task>0</Task>
<Opcode>0</Opcode>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2010-11-22T03:34:14.000000000Z" />
<EventRecordID>99007</EventRecordID>
<Correlation />
<Execution ProcessID="0" ThreadID="0" />
<Channel>Application</Channel>
<Computer>GTJR</Computer>
<Security />
</System>
<EventData>
<Data>
Checking file system on C:
The type of the file system is NTFS.
A disk check has been scheduled.
Windows will now check the disk.
CHKDSK is verifying files (stage 1 of 5)...
276224 file records processed.
File verification completed.
419 large file records processed.
0 bad file records processed.
2 EA records processed.
60 reparse records processed.
CHKDSK is verifying indexes (stage 2 of 5)...
334122 index entries processed.
Index verification completed.
0 unindexed files scanned.
0 unindexed files recovered.
CHKDSK is verifying security descriptors (stage 3 of 5)...
276224 file SDs/SIDs processed.
Cleaning up 114 unused index entries from index $SII of file 0x9.
Cleaning up 114 unused index entries from index $SDH of file 0x9.
Cleaning up 114 unused security descriptors.
Security descriptor verification completed.
28950 data files processed.
CHKDSK is verifying Usn Journal...
36088984 USN bytes processed.
Usn Journal verification completed.
CHKDSK is verifying file data (stage 4 of 5)...
276208 files processed.
File data verification completed.
CHKDSK is verifying free space (stage 5 of 5)...
94974665 free clusters processed.
Free space verification is complete.
Windows has checked the file system and found no problems.
472984575 KB total disk space.
92597084 KB in 181144 files.
95284 KB in 28951 indexes.
0 KB in bad sectors.
393547 KB in use by the system.
65536 KB occupied by the log file.
379898660 KB available on disk.
4096 bytes in each allocation unit.
118246143 total allocation units on disk.
94974665 allocation units available on disk.
Internal Info:
00 37 04 00 b3 34 03 00 9e a7 05 00 00 00 00 00 .7...4..........
69 0c 00 00 3c 00 00 00 00 00 00 00 00 00 00 00 i...<...........
00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 ................
Windows has finished checking your disk.
Please wait while your computer restarts.
</Data>
</EventData>
</Event>
That is a good report. Check Disk did some cleaning of your hard drive; but found no errors or bad sectors. It is a good idea to run Check Disk now and then to maintain your files system and to alert you of disk problems. Now to be doubly sure, run a disk utility from your hard drive manufacturer: HD Diagnostic.
Run a system files check scan: http://www.sevenforums.com/tutorials/1538-sfc-scannow-command-system-file-checker.html. Report the results.
Run a system files check scan: http://www.sevenforums.com/tutorials/1538-sfc-scannow-command-system-file-checker.html. Report the results.
Hi,
Ran sfc /scannow and "Windows Resource Protection did not find any integrity violations."
Had another crash today, just after I logged in. See attached.
Thanks!
Ran sfc /scannow and "Windows Resource Protection did not find any integrity violations."
Had another crash today, just after I logged in. See attached.
Thanks!
This dump directly blames bcmwl664.sys, a driver that you updated. Of the off chance that your driver is corrupted, download it, uninstall the current driver, and install the new download. It is a long shot, but certainly worth a try.
You have apparently deleted your attachments; I can't go back at look at your uploads. The reason is that I wanted to review your uptimes before the crashes. Short uptimes can indicate a power problem. You have a laptop, correct? Do you get the same BSOD's on battery and plugged in?
You have apparently deleted your attachments; I can't go back at look at your uploads. The reason is that I wanted to review your uptimes before the crashes. Short uptimes can indicate a power problem. You have a laptop, correct? Do you get the same BSOD's on battery and plugged in?
Code:
Windows 7 Kernel Version 7600 MP (2 procs) Free x64 Product: WinNt, suite: TerminalServer SingleUserTS Built by: 7600.16617.amd64fre.win7_gdr.100618-1621 Machine Name: Kernel base = 0xfffff800`02e1f000 PsLoadedModuleList = 0xfffff800`0305ce50 Debug session time: Fri Dec 24 14:17:43.660 2010 (GMT-5) System Uptime: 0 days 0:16:16.346 Loading Kernel Symbols ............................................................... ................................................................ ....................................... Loading User Symbols Loading unloaded module list ...... ******************************************************************************* * * * Bugcheck Analysis * * * ******************************************************************************* Use !analyze -v to get detailed debugging information. BugCheck 1E, {0, 0, 0, 0} Unable to load image bcmwl664.sys, Win32 error 0n2 *** WARNING: Unable to verify timestamp for bcmwl664.sys *** ERROR: Module load completed but symbols could not be loaded for bcmwl664.sys Probably caused by : bcmwl664.sys ( bcmwl664+26bb9 ) Followup: MachineOwner --------- 0: kd> !analyze -v ******************************************************************************* * * * Bugcheck Analysis * * * ******************************************************************************* KMODE_EXCEPTION_NOT_HANDLED (1e) This is a very common bugcheck. Usually the exception address pinpoints the driver/function that caused the problem. Always note this address as well as the link date of the driver/image that contains this address. Arguments: Arg1: 0000000000000000, The exception code that was not handled Arg2: 0000000000000000, The address that the exception occurred at Arg3: 0000000000000000, Parameter 0 of the exception Arg4: 0000000000000000, Parameter 1 of the exception Debugging Details: ------------------ EXCEPTION_CODE: (Win32) 0 (0) - The operation completed successfully. FAULTING_IP: +5d09952f0160d9b4 00000000`00000000 ?? ??? EXCEPTION_PARAMETER1: 0000000000000000 EXCEPTION_PARAMETER2: 0000000000000000 CUSTOMER_CRASH_COUNT: 1 DEFAULT_BUCKET_ID: VISTA_DRIVER_FAULT BUGCHECK_STR: 0x1E PROCESS_NAME: System CURRENT_IRQL: 2 EXCEPTION_RECORD: fffff80000b9c968 -- (.exr 0xfffff80000b9c968) ExceptionAddress: fffff88004836bb9 (bcmwl664+0x0000000000026bb9) ExceptionCode: c0000005 (Access violation) ExceptionFlags: 00000000 NumberParameters: 2 Parameter[0]: 0000000000000000 Parameter[1]: ffffffffffffffff Attempt to read from address ffffffffffffffff TRAP_FRAME: fffff80000b9ca10 -- (.trap 0xfffff80000b9ca10) NOTE: The trap frame does not contain all registers. Some register values may be zeroed or incorrect. rax=fffff80000b9cbc8 rbx=0000000000000000 rcx=fefffa80059ad560 rdx=fffff880048230f4 rsi=0000000000000000 rdi=0000000000000000 rip=fffff88004836bb9 rsp=fffff80000b9cba0 rbp=0000000000000000 r8=fffffa8005f76000 r9=0000000000000000 r10=00000000017d7840 r11=fffff80003009e00 r12=0000000000000000 r13=0000000000000000 r14=0000000000000000 r15=0000000000000000 iopl=0 nv up ei ng nz na po nc bcmwl664+0x26bb9: fffff880`04836bb9 ?? ??? Resetting default scope LAST_CONTROL_TRANSFER: from fffff80002e8746e to fffff80002e8f710 STACK_TEXT: fffff800`00b9ba58 fffff800`02e8746e : fffff800`00b9bb00 fffff800`02ebca90 fffff800`00b9c1d0 fffff800`02ebc668 : nt!KeBugCheck fffff800`00b9ba60 fffff800`02eb540d : fffff800`0309db7c fffff800`02fd7e84 fffff800`02e1f000 fffff800`00b9c968 : nt!KiKernelCalloutExceptionHandler+0xe fffff800`00b9ba90 fffff800`02ebca90 : fffff800`02fdeb14 fffff800`00b9bb08 fffff800`00b9c968 fffff800`02e1f000 : nt!RtlpExecuteHandlerForException+0xd fffff800`00b9bac0 fffff800`02ec99ef : fffff800`00b9c968 fffff800`00b9c1d0 fffff800`00000000 fffffa80`0564f1a0 : nt!RtlDispatchException+0x410 fffff800`00b9c1a0 fffff800`02e8ed82 : fffff800`00b9c968 fffffa80`03c9d850 fffff800`00b9ca10 fffffa80`0564f1a0 : nt!KiDispatchException+0x16f fffff800`00b9c830 fffff800`02e8d68a : 00000000`00000001 00000000`00000002 00000000`ffffffff 00000000`00000000 : nt!KiExceptionDispatch+0xc2 fffff800`00b9ca10 fffff880`04836bb9 : fffff800`02e8b123 00000000`00000008 00000000`00000000 00000000`00000000 : nt!KiGeneralProtectionFault+0x10a fffff800`00b9cba0 fffff800`02e8b123 : 00000000`00000008 00000000`00000000 00000000`00000000 00000000`00000000 : bcmwl664+0x26bb9 fffff800`00b9cba8 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiChainedDispatch+0x133 STACK_COMMAND: kb FOLLOWUP_IP: bcmwl664+26bb9 fffff880`04836bb9 ?? ??? SYMBOL_STACK_INDEX: 7 SYMBOL_NAME: bcmwl664+26bb9 FOLLOWUP_NAME: MachineOwner MODULE_NAME: bcmwl664 IMAGE_NAME: bcmwl664.sys DEBUG_FLR_IMAGE_TIMESTAMP: 4b591bf2 FAILURE_BUCKET_ID: X64_0x1E_bcmwl664+26bb9 BUCKET_ID: X64_0x1E_bcmwl664+26bb9 Followup: MachineOwner ---------
Hi, new minidump attached. I'm wondering if my Dell 1510 wifi card is the issue, since I'm pretty good about updating the drivers. My Webcam and Ricoh card reader are still disabled, fyi.
Thanks for your help,
George
Thanks for your help,
George
Hi George; I was hoping not to hear from you.
At least it appears that your system is running better. This dump is bugcheck 3B, SYSTEM_SERVICE_EXCEPTION. It blames a Windows system core file, which is highly unlikely to be the real cause. In indicates memory corruption.
If you suspect your Dell Wi-Fi card is causing the trouble, purchase a new USB Wi-Fi adapter and install it. Disable your current Adapter through Device Manager. See if this solves the problem.
You have tested your RAM and no errors were reported. Try enabling Driver Verifier. Closely follow the instructions in this tutorial: Driver Verifier - Enable and Disable. If Driver Verifier finds a Faulty Driver, it will trigger a BSOD. Upload any and all Driver Verifier enabled dumps.
If you suspect your Dell Wi-Fi card is causing the trouble, purchase a new USB Wi-Fi adapter and install it. Disable your current Adapter through Device Manager. See if this solves the problem.
You have tested your RAM and no errors were reported. Try enabling Driver Verifier. Closely follow the instructions in this tutorial: Driver Verifier - Enable and Disable. If Driver Verifier finds a Faulty Driver, it will trigger a BSOD. Upload any and all Driver Verifier enabled dumps.
Code:
Windows 7 Kernel Version 7600 MP (2 procs) Free x64 Product: WinNt, suite: TerminalServer SingleUserTS Built by: 7600.16617.amd64fre.win7_gdr.100618-1621 Machine Name: Kernel base = 0xfffff800`02e11000 PsLoadedModuleList = 0xfffff800`0304ee50 Debug session time: Sun Jan 2 17:54:16.112 2011 (GMT-5) System Uptime: 0 days 0:34:54.200 Loading Kernel Symbols ............................................................... ................................................................ ......................................... Loading User Symbols Loading unloaded module list ..... ******************************************************************************* * * * Bugcheck Analysis * * * ******************************************************************************* Use !analyze -v to get detailed debugging information. BugCheck 3B, {c0000005, fffff80002e90d33, fffff8800a60bff0, 0} Probably caused by : ntkrnlmp.exe ( nt!IopXxxControlFile+2ca ) Followup: MachineOwner --------- 0: kd> !analyze -v ******************************************************************************* * * * Bugcheck Analysis * * * ******************************************************************************* SYSTEM_SERVICE_EXCEPTION (3b) An exception happened while executing a system service routine. Arguments: Arg1: 00000000c0000005, Exception code that caused the bugcheck Arg2: fffff80002e90d33, Address of the exception record for the exception that caused the bugcheck Arg3: fffff8800a60bff0, Address of the context record for the exception that caused the bugcheck Arg4: 0000000000000000, zero. Debugging Details: ------------------ EXCEPTION_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%08lx referenced memory at 0x%08lx. The memory could not be %s. FAULTING_IP: nt!IoGetRelatedDeviceObject+43 fffff800`02e90d33 488b4038 mov rax,qword ptr [rax+38h] CONTEXT: fffff8800a60bff0 -- (.cxr 0xfffff8800a60bff0) rax=fefffa800519ee40 rbx=fffffa80040e6070 rcx=fffffa80040e6070 rdx=fffffa80040e6070 rsi=000000000037f38c rdi=fffffa80040e60c0 rip=fffff80002e90d33 rsp=fffff8800a60c9c8 rbp=fffff8800a60cc60 r8=fffff8a00d28d000 r9=0000000000000000 r10=fffffa8003cfd080 r11=00000000001f0003 r12=0000000000000003 r13=0000000000000001 r14=000000000001201f r15=0000000000000010 iopl=0 nv up ei pl zr na po nc cs=0010 ss=0018 ds=002b es=002b fs=0053 gs=002b efl=00010246 nt!IoGetRelatedDeviceObject+0x43: fffff800`02e90d33 488b4038 mov rax,qword ptr [rax+38h] ds:002b:fefffa80`0519ee78=???????????????? Resetting default scope CUSTOMER_CRASH_COUNT: 1 DEFAULT_BUCKET_ID: VISTA_DRIVER_FAULT BUGCHECK_STR: 0x3B PROCESS_NAME: firefox.exe CURRENT_IRQL: 0 LAST_CONTROL_TRANSFER: from fffff8000319c3ca to fffff80002e90d33 STACK_TEXT: fffff880`0a60c9c8 fffff800`0319c3ca : fffff880`0a60cc00 00000129`00000002 fffffa80`03cfd080 00000000`00000001 : nt!IoGetRelatedDeviceObject+0x43 fffff880`0a60c9d0 fffff800`0319cf66 : fffff800`00000001 00000000`000001e0 00000000`00000001 00000000`00000000 : nt!IopXxxControlFile+0x2ca fffff880`0a60cb00 fffff800`02e80993 : fffffa80`04922060 00000000`0020e008 fffff880`0a60cb88 00000000`72312450 : nt!NtDeviceIoControlFile+0x56 fffff880`0a60cb70 00000000`72312dd9 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiSystemServiceCopyEnd+0x13 00000000`0020e918 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x72312dd9 FOLLOWUP_IP: nt!IopXxxControlFile+2ca fffff800`0319c3ca 4889442470 mov qword ptr [rsp+70h],rax SYMBOL_STACK_INDEX: 1 SYMBOL_NAME: nt!IopXxxControlFile+2ca FOLLOWUP_NAME: MachineOwner MODULE_NAME: nt IMAGE_NAME: ntkrnlmp.exe DEBUG_FLR_IMAGE_TIMESTAMP: 4c1c44a9 STACK_COMMAND: .cxr 0xfffff8800a60bff0 ; kb FAILURE_BUCKET_ID: X64_0x3B_nt!IopXxxControlFile+2ca BUCKET_ID: X64_0x3B_nt!IopXxxControlFile+2ca Followup: MachineOwner --------- 0: kd> lmtsmn start end module name fffff880`03d4a000 fffff880`03d88000 1394ohci 1394ohci.sys Mon Jul 13 20:07:12 2009 (4A5BCC30) fffff880`00f44000 fffff880`00f9b000 ACPI ACPI.sys Mon Jul 13 19:19:34 2009 (4A5BC106) fffff880`02d22000 fffff880`02dac000 afd afd.sys Mon Jul 13 19:21:40 2009 (4A5BC184) fffff880`04d20000 fffff880`04d36000 AgileVpn AgileVpn.sys Mon Jul 13 20:10:24 2009 (4A5BCCF0) fffff880`010b3000 fffff880`010be000 amdxata amdxata.sys Tue May 19 13:56:59 2009 (4A12F2EB) fffff880`0a95c000 fffff880`0a967000 asyncmac asyncmac.sys Mon Jul 13 20:10:13 2009 (4A5BCCE5) fffff880`00e59000 fffff880`00e62000 atapi atapi.sys Mon Jul 13 19:19:47 2009 (4A5BC113) fffff880`00e62000 fffff880`00e8c000 ataport ataport.SYS Mon Jul 13 19:19:52 2009 (4A5BC118) fffff960`00850000 fffff960`008b1000 ATMFD ATMFD.DLL Tue Oct 19 23:05:45 2010 (4CBE5C89) fffff880`00e1e000 fffff880`00e2a000 BATTC BATTC.SYS Mon Jul 13 19:31:01 2009 (4A5BC3B5) fffff880`0a8ac000 fffff880`0a8b5000 BCM42RLY BCM42RLY.sys Fri Oct 29 16:45:27 2010 (4CCB3267) fffff880`0481e000 fffff880`04ca1000 bcmwl664 bcmwl664.sys Tue Oct 12 13:22:59 2010 (4CB49973) fffff880`019f3000 fffff880`019fa000 Beep Beep.SYS Mon Jul 13 20:00:13 2009 (4A5BCA8D) fffff880`03bcf000 fffff880`03be0000 blbdrive blbdrive.sys Mon Jul 13 19:35:59 2009 (4A5BC4DF) fffff880`09990000 fffff880`099ae000 bowser bowser.sys Mon Jul 13 19:23:50 2009 (4A5BC206) fffff960`00750000 fffff960`00777000 cdd cdd.dll Wed May 19 15:48:26 2010 (4BF4408A) fffff880`0189a000 fffff880`018c4000 cdrom cdrom.sys Mon Jul 13 19:19:54 2009 (4A5BC11A) fffff880`00cc8000 fffff880`00d88000 CI CI.dll Mon Jul 13 21:32:13 2009 (4A5BE01D) fffff880`10bd1000 fffff880`10be3000 circlass circlass.sys Mon Jul 13 20:06:34 2009 (4A5BCC0A) fffff880`01800000 fffff880`01830000 CLASSPNP CLASSPNP.SYS Mon Jul 13 19:19:58 2009 (4A5BC11E) fffff880`00c6a000 fffff880`00cc8000 CLFS CLFS.SYS Mon Jul 13 19:19:57 2009 (4A5BC11D) fffff880`03ca4000 fffff880`03ca8500 CmBatt CmBatt.sys Mon Jul 13 19:31:03 2009 (4A5BC3B7) fffff880`0117c000 fffff880`011ef000 cng cng.sys Mon Jul 13 19:49:40 2009 (4A5BC814) fffff880`00e15000 fffff880`00e1e000 compbatt compbatt.sys Mon Jul 13 19:31:02 2009 (4A5BC3B6) fffff880`04d10000 fffff880`04d20000 CompositeBus CompositeBus.sys Mon Jul 13 20:00:33 2009 (4A5BCAA1) fffff880`0440c000 fffff880`0441a000 crashdmp crashdmp.sys Mon Jul 13 20:01:01 2009 (4A5BCABD) fffff880`03b2e000 fffff880`03bb1000 csc csc.sys Mon Jul 13 19:24:26 2009 (4A5BC22A) fffff880`03bb1000 fffff880`03bcf000 dfsc dfsc.sys Mon Jul 13 19:23:44 2009 (4A5BC200) fffff880`03b1f000 fffff880`03b2e000 discache discache.sys Mon Jul 13 19:37:18 2009 (4A5BC52E) fffff880`019d4000 fffff880`019ea000 disk disk.sys Mon Jul 13 19:19:57 2009 (4A5BC11D) fffff880`0455d000 fffff880`0457f000 drmk drmk.sys Mon Jul 13 21:01:25 2009 (4A5BD8E5) fffff880`03be0000 fffff880`03bf3000 dump_dumpfve dump_dumpfve.sys Mon Jul 13 19:21:51 2009 (4A5BC18F) fffff880`03a72000 fffff880`03ab1000 dump_nvstor64 dump_nvstor64.sys Fri Apr 09 05:22:41 2010 (4BBEF1E1) fffff880`0441a000 fffff880`04424000 dump_storport dump_storport.sys Mon Jul 12 23:32:05 2010 (4C3BDE35) fffff880`04400000 fffff880`0440c000 Dxapi Dxapi.sys Mon Jul 13 19:38:28 2009 (4A5BC574) fffff880`0fe00000 fffff880`0fef4000 dxgkrnl dxgkrnl.sys Thu Oct 01 21:00:14 2009 (4AC5509E) fffff880`10b8b000 fffff880`10bd1000 dxgmms1 dxgmms1.sys Mon Jul 13 19:38:32 2009 (4A5BC578) fffff880`0a8b5000 fffff880`0a8eb000 fastfat fastfat.SYS Mon Jul 13 19:23:28 2009 (4A5BC1F0) fffff880`0110a000 fffff880`0111e000 fileinfo fileinfo.sys Mon Jul 13 19:34:25 2009 (4A5BC481) fffff880`010be000 fffff880`0110a000 fltmgr fltmgr.sys Mon Jul 13 19:19:59 2009 (4A5BC11F) fffff880`013d9000 fffff880`013e3000 Fs_Rec Fs_Rec.sys Mon Jul 13 19:19:45 2009 (4A5BC111) fffff880`0199a000 fffff880`019d4000 fvevol fvevol.sys Fri Sep 25 22:34:26 2009 (4ABD7DB2) fffff880`01400000 fffff880`0144a000 fwpkclnt fwpkclnt.sys Mon Jul 13 19:21:08 2009 (4A5BC164) fffff800`033ed000 fffff800`03436000 hal hal.dll Mon Jul 13 21:27:36 2009 (4A5BDF08) fffff880`03d26000 fffff880`03d4a000 HDAudBus HDAudBus.sys Mon Jul 13 20:06:13 2009 (4A5BCBF5) fffff880`045b9000 fffff880`045d2000 HIDCLASS HIDCLASS.SYS Mon Jul 13 20:06:21 2009 (4A5BCBFD) fffff880`045a8000 fffff880`045b9000 hidir hidir.sys Mon Jul 13 20:06:23 2009 (4A5BCBFF) fffff880`045d2000 fffff880`045da080 HIDPARSE HIDPARSE.SYS Mon Jul 13 20:06:17 2009 (4A5BCBF9) fffff880`0480d000 fffff880`0481b000 hidusb hidusb.sys Mon Jul 13 20:06:22 2009 (4A5BCBFE) fffff880`098c8000 fffff880`09990000 HTTP HTTP.sys Mon Jul 13 19:22:16 2009 (4A5BC1A8) fffff880`01991000 fffff880`0199a000 hwpolicy hwpolicy.sys Mon Jul 13 19:19:22 2009 (4A5BC0FA) fffff880`03a45000 fffff880`03a63000 i8042prt i8042prt.sys Mon Jul 13 19:19:57 2009 (4A5BC11D) fffff880`03a26000 fffff880`03a3c000 intelppm intelppm.sys Mon Jul 13 19:19:25 2009 (4A5BC0FD) fffff880`04cae000 fffff880`04d10000 itecir itecir.sys Tue Jul 13 05:50:47 2010 (4C3C36F7) fffff880`03a63000 fffff880`03a72000 kbdclass kbdclass.sys Mon Jul 13 19:19:50 2009 (4A5BC116) fffff880`045db000 fffff880`045e9000 kbdhid kbdhid.sys Mon Jul 13 20:00:20 2009 (4A5BCA94) fffff800`00bd1000 fffff800`00bdb000 kdcom kdcom.dll Mon Jul 13 21:31:07 2009 (4A5BDFDB) fffff880`03c00000 fffff880`03c43000 ks ks.sys Wed Mar 03 23:32:25 2010 (4B8F37D9) fffff880`013ae000 fffff880`013c8000 ksecdd ksecdd.sys Mon Jul 13 19:20:54 2009 (4A5BC156) fffff880`015ac000 fffff880`015d7000 ksecpkg ksecpkg.sys Fri Dec 11 01:03:32 2009 (4B21E0B4) fffff880`0457f000 fffff880`04584200 ksthunk ksthunk.sys Mon Jul 13 20:00:19 2009 (4A5BCA93) fffff880`092db000 fffff880`092f0000 lltdio lltdio.sys Mon Jul 13 20:08:50 2009 (4A5BCC92) fffff880`0184d000 fffff880`01870000 luafv luafv.sys Mon Jul 13 19:26:13 2009 (4A5BC295) fffff880`00c12000 fffff880`00c56000 mcupdate mcupdate.dll Mon Jul 13 21:29:10 2009 (4A5BDF66) fffff880`04424000 fffff880`04432000 monitor monitor.sys Mon Jul 13 19:38:52 2009 (4A5BC58C) fffff880`03c95000 fffff880`03ca4000 mouclass mouclass.sys Mon Jul 13 19:19:50 2009 (4A5BC116) fffff880`045e9000 fffff880`045f6000 mouhid mouhid.sys Mon Jul 13 20:00:20 2009 (4A5BCA94) fffff880`00e3f000 fffff880`00e59000 mountmgr mountmgr.sys Mon Jul 13 19:19:54 2009 (4A5BC11A) fffff880`018c4000 fffff880`018f1000 MpFilter MpFilter.sys Thu Oct 01 22:36:31 2009 (4AC5672F) fffff880`0a967000 fffff880`0a977000 MpNWMon MpNWMon.sys Thu Oct 01 22:36:22 2009 (4AC56726) fffff880`099ae000 fffff880`099c6000 mpsdrv mpsdrv.sys Mon Jul 13 20:08:25 2009 (4A5BCC79) fffff880`099c6000 fffff880`099f3000 mrxsmb mrxsmb.sys Sat Feb 27 02:52:19 2010 (4B88CF33) fffff880`09800000 fffff880`0984e000 mrxsmb10 mrxsmb10.sys Sat Feb 27 02:52:28 2010 (4B88CF3C) fffff880`0984e000 fffff880`09871000 mrxsmb20 mrxsmb20.sys Sat Feb 27 02:52:26 2010 (4B88CF3A) fffff880`00fee000 fffff880`00ff9000 msahci msahci.sys Fri Nov 13 23:36:50 2009 (4AFE33E2) fffff880`02cdb000 fffff880`02ce6000 Msfs Msfs.SYS Mon Jul 13 19:19:47 2009 (4A5BC113) fffff880`00fa4000 fffff880`00fae000 msisadrv msisadrv.sys Mon Jul 13 19:19:26 2009 (4A5BC0FE) fffff880`0111e000 fffff880`0117c000 msrpc msrpc.sys Mon Jul 13 19:21:32 2009 (4A5BC17C) fffff880`03b14000 fffff880`03b1f000 mssmbios mssmbios.sys Mon Jul 13 19:31:10 2009 (4A5BC3BE) fffff880`0197f000 fffff880`01991000 mup mup.sys Mon Jul 13 19:23:45 2009 (4A5BC201) fffff880`0145a000 fffff880`0154c000 ndis ndis.sys Thu Nov 19 22:45:55 2009 (4B0610F3) fffff880`04d5a000 fffff880`04d66000 ndistapi ndistapi.sys Mon Jul 13 20:10:00 2009 (4A5BCCD8) fffff880`09343000 fffff880`09356000 ndisuio ndisuio.sys Mon Jul 13 20:09:25 2009 (4A5BCCB5) fffff880`04d66000 fffff880`04d95000 ndiswan ndiswan.sys Mon Jul 13 20:10:11 2009 (4A5BCCE3) fffff880`0448c000 fffff880`044a1000 NDProxy NDProxy.SYS Mon Jul 13 20:10:05 2009 (4A5BCCDD) fffff880`02c3c000 fffff880`02c4b000 netbios netbios.sys Mon Jul 13 20:09:26 2009 (4A5BCCB6) fffff880`02dac000 fffff880`02df1000 netbt netbt.sys Mon Jul 13 19:21:28 2009 (4A5BC178) fffff880`0154c000 fffff880`015ac000 NETIO NETIO.SYS Mon Jul 13 19:21:46 2009 (4A5BC18A) fffff880`02ce6000 fffff880`02cf7000 Npfs Npfs.SYS Mon Jul 13 19:19:48 2009 (4A5BC114) fffff880`03b08000 fffff880`03b14000 nsiproxy nsiproxy.sys Mon Jul 13 19:21:02 2009 (4A5BC15E) fffff800`02e11000 fffff800`033ed000 nt ntkrnlmp.exe Sat Jun 19 00:16:41 2010 (4C1C44A9) fffff880`0120b000 fffff880`013ae000 Ntfs Ntfs.sys Mon Jul 13 19:20:47 2009 (4A5BC14F) fffff880`019ea000 fffff880`019f3000 Null Null.SYS Mon Jul 13 19:19:37 2009 (4A5BC109) fffff880`10b89000 fffff880`10b8a180 nvBridge nvBridge.kmd Fri Jul 09 17:07:54 2010 (4C378FAA) fffff880`04585000 fffff880`045a8000 nvhda64v nvhda64v.sys Mon Jun 21 18:07:25 2010 (4C1FE29D) fffff880`0fef7000 fffff880`10b88e00 nvlddmkm nvlddmkm.sys Fri Jul 09 17:15:58 2010 (4C37918E) fffff880`03da8000 fffff880`03dfba80 nvmf6264 nvmf6264.sys Thu Mar 04 20:04:39 2010 (4B9058A7) fffff880`03ca9000 fffff880`03cb4000 nvsmu nvsmu.sys Mon Mar 22 21:29:19 2010 (4BA8196F) fffff880`01012000 fffff880`01051000 nvstor64 nvstor64.sys Fri Apr 09 05:22:41 2010 (4BBEF1E1) fffff880`092f0000 fffff880`09343000 nwifi nwifi.sys Mon Jul 13 20:07:23 2009 (4A5BCC3B) fffff880`02c00000 fffff880`02c26000 pacer pacer.sys Mon Jul 13 20:09:41 2009 (4A5BCCC5) fffff880`00e00000 fffff880`00e15000 partmgr partmgr.sys Mon Jul 13 19:19:58 2009 (4A5BC11E) fffff880`00fae000 fffff880`00fe1000 pci pci.sys Mon Jul 13 19:19:51 2009 (4A5BC117) fffff880`00de4000 fffff880`00df4000 PCIIDEX PCIIDEX.SYS Mon Jul 13 19:19:48 2009 (4A5BC114) fffff880`013c8000 fffff880`013d9000 pcw pcw.sys Mon Jul 13 19:19:27 2009 (4A5BC0FF) fffff880`09200000 fffff880`092a6000 peauth peauth.sys Mon Jul 13 21:01:19 2009 (4A5BD8DF) fffff880`04520000 fffff880`0455d000 portcls portcls.sys Mon Jul 13 20:06:27 2009 (4A5BCC03) fffff880`00c56000 fffff880`00c6a000 PSHED PSHED.dll Mon Jul 13 21:32:23 2009 (4A5BE027) fffff880`04d36000 fffff880`04d5a000 rasl2tp rasl2tp.sys Mon Jul 13 20:10:11 2009 (4A5BCCE3) fffff880`04d95000 fffff880`04db0000 raspppoe raspppoe.sys Mon Jul 13 20:10:17 2009 (4A5BCCE9) fffff880`04db0000 fffff880`04dd1000 raspptp raspptp.sys Mon Jul 13 20:10:18 2009 (4A5BCCEA) fffff880`04dd1000 fffff880`04deb000 rassstp rassstp.sys Mon Jul 13 20:10:25 2009 (4A5BCCF1) fffff880`03ab7000 fffff880`03b08000 rdbss rdbss.sys Mon Jul 13 19:24:09 2009 (4A5BC219) fffff880`04800000 fffff880`0480b000 rdpbus rdpbus.sys Mon Jul 13 20:17:46 2009 (4A5BCEAA) fffff880`02cc0000 fffff880`02cc9000 RDPCDD RDPCDD.sys Mon Jul 13 20:16:34 2009 (4A5BCE62) fffff880`02cc9000 fffff880`02cd2000 rdpencdd rdpencdd.sys Mon Jul 13 20:16:34 2009 (4A5BCE62) fffff880`02cd2000 fffff880`02cdb000 rdprefmp rdprefmp.sys Mon Jul 13 20:16:35 2009 (4A5BCE63) fffff880`01945000 fffff880`0197f000 rdyboost rdyboost.sys Mon Jul 13 19:34:34 2009 (4A5BC48A) fffff880`09356000 fffff880`0936e000 rspndr rspndr.sys Mon Jul 13 20:08:50 2009 (4A5BCC92) fffff880`03d88000 fffff880`03da8000 sdbus sdbus.sys Fri Oct 09 22:41:20 2009 (4ACFF450) fffff880`09871000 fffff880`0987c000 secdrv secdrv.SYS Wed Sep 13 09:18:38 2006 (4508052E) fffff880`0a2cb000 fffff880`0a382000 Sftfslh Sftfslh.sys Wed Dec 02 19:55:48 2009 (4B170C94) fffff880`0a382000 fffff880`0a3cf000 Sftplaylh Sftplaylh.sys Wed Dec 02 19:55:40 2009 (4B170C8C) fffff880`0a279000 fffff880`0a284000 Sftredirlh Sftredirlh.sys Wed Dec 02 19:55:52 2009 (4B170C98) fffff880`10bf5000 fffff880`10c00000 Sftvollh Sftvollh.sys Wed Dec 02 19:55:23 2009 (4B170C7B) fffff880`0193d000 fffff880`01945000 spldr spldr.sys Mon May 11 12:56:27 2009 (4A0858BB) fffff880`0a8eb000 fffff880`0a95c000 spsys spsys.sys Mon May 11 13:20:58 2009 (4A085E7A) fffff880`0a816000 fffff880`0a8ac000 srv srv.sys Thu Aug 26 23:38:00 2010 (4C773318) fffff880`0a212000 fffff880`0a279000 srv2 srv2.sys Thu Aug 26 23:37:46 2010 (4C77330A) fffff880`0a3cf000 fffff880`0a3fc000 srvnet srvnet.sys Thu Aug 26 23:37:24 2010 (4C7732F4) fffff880`01051000 fffff880`010b3000 storport storport.sys Mon Jul 13 20:01:18 2009 (4A5BCACE) fffff880`044a1000 fffff880`04520000 stwrt64 stwrt64.sys Fri Feb 26 03:07:58 2010 (4B87815E) fffff880`0480b000 fffff880`0480c480 swenum swenum.sys Mon Jul 13 20:00:18 2009 (4A5BCA92) fffff880`03c48000 fffff880`03c93000 SynTP SynTP.sys Mon Aug 24 13:37:05 2009 (4A92CFC1) fffff880`04deb000 fffff880`04df8000 tap0901 tap0901.sys Thu Aug 19 18:07:59 2010 (4C6DAB3F) fffff880`01601000 fffff880`017fe000 tcpip tcpip.sys Sun Jun 13 23:39:04 2010 (4C15A458) fffff880`0a200000 fffff880`0a212000 tcpipreg tcpipreg.sys Mon Jul 13 20:09:49 2009 (4A5BCCCD) fffff880`02d15000 fffff880`02d22000 TDI TDI.SYS Mon Jul 13 19:21:18 2009 (4A5BC16E) fffff880`02cf7000 fffff880`02d15000 tdx tdx.sys Mon Jul 13 19:21:15 2009 (4A5BC16B) fffff880`02c66000 fffff880`02c7a000 termdd termdd.sys Mon Jul 13 20:16:36 2009 (4A5BCE64) fffff960`00590000 fffff960`0059a000 TSDDD TSDDD.dll Mon Jul 13 20:16:34 2009 (4A5BCE62) fffff880`03a00000 fffff880`03a26000 tunnel tunnel.sys Mon Jul 13 20:09:37 2009 (4A5BCCC1) fffff880`10be3000 fffff880`10bf5000 umbus umbus.sys Mon Jul 13 20:06:56 2009 (4A5BCC20) fffff880`01830000 fffff880`0184d000 usbccgp usbccgp.sys Mon Jul 13 20:06:45 2009 (4A5BCC15) fffff880`03c93000 fffff880`03c94f00 USBD USBD.SYS Mon Jul 13 20:06:23 2009 (4A5BCBFF) fffff880`03d15000 fffff880`03d26000 usbehci usbehci.sys Fri Dec 04 02:26:02 2009 (4B18B98A) fffff880`04432000 fffff880`0448c000 usbhub usbhub.sys Fri Dec 04 02:26:39 2009 (4B18B9AF) fffff880`03cb4000 fffff880`03cbf000 usbohci usbohci.sys Mon Jul 13 20:06:30 2009 (4A5BCC06) fffff880`03cbf000 fffff880`03d15000 USBPORT USBPORT.SYS Mon Jul 13 20:06:31 2009 (4A5BCC07) fffff880`00fe1000 fffff880`00fee000 vdrvroot vdrvroot.sys Mon Jul 13 20:01:31 2009 (4A5BCADB) fffff880`015d7000 fffff880`015e5000 vga vga.sys Mon Jul 13 19:38:47 2009 (4A5BC587) fffff880`02c8b000 fffff880`02cb0000 VIDEOPRT VIDEOPRT.SYS Mon Jul 13 19:38:51 2009 (4A5BC58B) fffff880`0144a000 fffff880`0145a000 vmstorfl vmstorfl.sys Mon Jul 13 19:42:54 2009 (4A5BC67E) fffff880`00e2a000 fffff880`00e3f000 volmgr volmgr.sys Mon Jul 13 19:19:57 2009 (4A5BC11D) fffff880`00d88000 fffff880`00de4000 volmgrx volmgrx.sys Mon Jul 13 19:20:33 2009 (4A5BC141) fffff880`018f1000 fffff880`0193d000 volsnap volsnap.sys Mon Jul 13 19:20:08 2009 (4A5BC128) fffff880`04ca1000 fffff880`04cae000 vwifibus vwifibus.sys Mon Jul 13 20:07:21 2009 (4A5BCC39) fffff880`02c26000 fffff880`02c3c000 vwififlt vwififlt.sys Mon Jul 13 20:07:22 2009 (4A5BCC3A) fffff880`0936e000 fffff880`09378000 vwifimp vwifimp.sys Mon Jul 13 20:07:28 2009 (4A5BCC40) fffff880`02c4b000 fffff880`02c66000 wanarp wanarp.sys Mon Jul 13 20:10:21 2009 (4A5BCCED) fffff880`02cb0000 fffff880`02cc0000 watchdog watchdog.sys Mon Jul 13 19:37:35 2009 (4A5BC53F) fffff880`00e91000 fffff880`00f35000 Wdf01000 Wdf01000.sys Mon Jul 13 19:22:07 2009 (4A5BC19F) fffff880`00f35000 fffff880`00f44000 WDFLDR WDFLDR.SYS Mon Jul 13 19:19:54 2009 (4A5BC11A) fffff880`02df1000 fffff880`02dfa000 wfplwf wfplwf.sys Mon Jul 13 20:09:26 2009 (4A5BCCB6) fffff960`00030000 fffff960`00340000 win32k win32k.sys Tue Oct 19 23:08:46 2010 (4CBE5D3E) fffff880`03a3c000 fffff880`03a45000 wmiacpi wmiacpi.sys Mon Jul 13 19:31:02 2009 (4A5BC3B6) fffff880`00f9b000 fffff880`00fa4000 WMILIB WMILIB.SYS Mon Jul 13 19:19:51 2009 (4A5BC117) fffff880`01870000 fffff880`01891000 WudfPf WudfPf.sys Mon Jul 13 20:05:37 2009 (4A5BCBD1) fffff880`092aa000 fffff880`092db000 WUDFRd WUDFRd.sys Mon Jul 13 20:06:06 2009 (4A5BCBEE) Unloaded modules: fffff880`01830000 fffff880`0183e000 crashdmp.sys Timestamp: unavailable (00000000) Checksum: 00000000 fffff880`0183e000 fffff880`01848000 dump_storpor Timestamp: unavailable (00000000) Checksum: 00000000 fffff880`01848000 fffff880`01887000 dump_nvstor6 Timestamp: unavailable (00000000) Checksum: 00000000 fffff880`01887000 fffff880`0189a000 dump_dumpfve Timestamp: unavailable (00000000) Checksum: 00000000 fffff880`03c00000 fffff880`03c31000 WUDFRd.sys Timestamp: unavailable (00000000) Checksum: 00000000
Hi,
Attaching 2 recent minidumps. I also think there may be a new culprit: the XPS's media bar, which is a backlit, touch bar above the F keys. Apparently Dell has removed this item from subsequent models. Do the minidumps suggest a hardware conflict with Win 7?
Thanks,
George
Attaching 2 recent minidumps. I also think there may be a new culprit: the XPS's media bar, which is a backlit, touch bar above the F keys. Apparently Dell has removed this item from subsequent models. Do the minidumps suggest a hardware conflict with Win 7?
Thanks,
George
One dump blames your video driver and the other blames a Windows system driver. All drivers appear to be up to date. The mini dumps suggest a conflict but do not tell us what that conflict is. Both dumps indicate memory corruption is caused by conflicts as well as other causes. That media bar you mentioned is a possibility. Do you know how to disable it? Without your JC Griff tool uploads, I do not know what is being loaded at startup. Is that bar possibly loaded through the BIOS since it is built in hardware? If you can figure out how to disable it, try it. You might post the question about disabling that bar in the Hardware and Devices section: Hardware & Devices - Windows 7 Forums. I'd bet someone there knows about the bar.
I suggest that you run Prime95 to test both your CPU and your RAM. Follow the instructions in this tutorial: http://www.sevenforums.com/tutorials...t-prime95.html. Run 3 separate tests, one on each of the settings (Blend, Small FFTs, Large FFTs). Post your results.
I suggest that you run Prime95 to test both your CPU and your RAM. Follow the instructions in this tutorial: http://www.sevenforums.com/tutorials...t-prime95.html. Run 3 separate tests, one on each of the settings (Blend, Small FFTs, Large FFTs). Post your results.
Code:
Windows 7 Kernel Version 7600 MP (2 procs) Free x64 Product: WinNt, suite: TerminalServer SingleUserTS Built by: 7600.16617.amd64fre.win7_gdr.100618-1621 Machine Name: Kernel base = 0xfffff800`02e4d000 PsLoadedModuleList = 0xfffff800`0308ae50 Debug session time: Sun Jan 9 20:23:21.823 2011 (GMT-5) System Uptime: 0 days 3:42:50.633 Loading Kernel Symbols ............................................................... ................................................................ ......................................... Loading User Symbols Loading unloaded module list ..... ******************************************************************************* * * * Bugcheck Analysis * * * ******************************************************************************* Use !analyze -v to get detailed debugging information. BugCheck 1000007E, {ffffffffc0000005, fffff80002eca14b, fffff880099c9608, fffff880099c8e70} Probably caused by : cdd.dll ( cdd!PresentWorkerThread+4b8 ) Followup: MachineOwner --------- 0: kd> !analyze -v ******************************************************************************* * * * Bugcheck Analysis * * * ******************************************************************************* SYSTEM_THREAD_EXCEPTION_NOT_HANDLED_M (1000007e) This is a very common bugcheck. Usually the exception address pinpoints the driver/function that caused the problem. Always note this address as well as the link date of the driver/image that contains this address. Some common problems are exception code 0x80000003. This means a hard coded breakpoint or assertion was hit, but this system was booted /NODEBUG. This is not supposed to happen as developers should never have hardcoded breakpoints in retail code, but ... If this happens, make sure a debugger gets connected, and the system is booted /DEBUG. This will let us see why this breakpoint is happening. Arguments: Arg1: ffffffffc0000005, The exception code that was not handled Arg2: fffff80002eca14b, The address that the exception occurred at Arg3: fffff880099c9608, Exception Record Address Arg4: fffff880099c8e70, Context Record Address Debugging Details: ------------------ EXCEPTION_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%08lx referenced memory at 0x%08lx. The memory could not be %s. FAULTING_IP: nt!KiInsertTimerTable+13b fffff800`02eca14b 488b42f8 mov rax,qword ptr [rdx-8] EXCEPTION_RECORD: fffff880099c9608 -- (.exr 0xfffff880099c9608) ExceptionAddress: fffff80002eca14b (nt!KiInsertTimerTable+0x000000000000013b) ExceptionCode: c0000005 (Access violation) ExceptionFlags: 00000000 NumberParameters: 2 Parameter[0]: 0000000000000000 Parameter[1]: ffffffffffffffff Attempt to read from address ffffffffffffffff CONTEXT: fffff880099c8e70 -- (.cxr 0xfffff880099c8e70) rax=0000000000000000 rbx=fffff880099c9a10 rcx=0000000000000000 rdx=fefffa80041b0b70 rsi=00000000000021e0 rdi=fffff80003037e80 rip=fffff80002eca14b rsp=fffff880099c9840 rbp=fffff8000303c268 r8=ffffffffffffffff r9=00000000000000ff r10=fffff80003037e80 r11=fffff880099c9900 r12=fffff8000303c268 r13=0000000000000001 r14=0000000000000000 r15=0000001f21874a2f iopl=0 nv up ei ng nz ac pe cy cs=0010 ss=0018 ds=002b es=002b fs=0053 gs=002b efl=00010293 nt!KiInsertTimerTable+0x13b: fffff800`02eca14b 488b42f8 mov rax,qword ptr [rdx-8] ds:002b:fefffa80`041b0b68=???????????????? Resetting default scope CUSTOMER_CRASH_COUNT: 1 DEFAULT_BUCKET_ID: VISTA_DRIVER_FAULT PROCESS_NAME: csrss.exe CURRENT_IRQL: 2 ERROR_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%08lx referenced memory at 0x%08lx. The memory could not be %s. EXCEPTION_PARAMETER1: 0000000000000000 EXCEPTION_PARAMETER2: ffffffffffffffff READ_ADDRESS: GetPointerFromAddress: unable to read from fffff800030f50e0 ffffffffffffffff FOLLOWUP_IP: cdd!PresentWorkerThread+4b8 fffff960`006c5824 488d842420010000 lea rax,[rsp+120h] BUGCHECK_STR: 0x7E LAST_CONTROL_TRANSFER: from fffff80002ec9de0 to fffff80002eca14b STACK_TEXT: fffff880`099c9840 fffff800`02ec9de0 : ffffffff`fffd7501 fffff800`03037e80 fffff880`099c9a10 00000000`00000000 : nt!KiInsertTimerTable+0x13b fffff880`099c98a0 fffff800`02ec9ce4 : ffffffff`fffd7501 ffffffff`fffd7501 00000000`00000004 00000000`00000001 : nt!KiSetTimerEx+0xf0 fffff880`099c9930 fffff960`006c5824 : ffffffff`fffd7501 00000000`00000000 00000000`00000001 00000000`00000000 : nt!KeSetTimer+0x14 fffff880`099c9970 fffff800`03161c06 : 00000000`02dde41b fffffa80`0677ca60 00000000`00000080 fffffa80`06723b30 : cdd!PresentWorkerThread+0x4b8 fffff880`099c9d00 fffff800`02e9bc26 : fffff880`009e9180 fffffa80`0677ca60 fffffa80`06772b60 00000000`00000202 : nt!PspSystemThreadStartup+0x5a fffff880`099c9d40 00000000`00000000 : fffff880`099ca000 fffff880`099c4000 fffff880`099c94b0 00000000`00000000 : nt!KxStartSystemThread+0x16 SYMBOL_STACK_INDEX: 3 SYMBOL_NAME: cdd!PresentWorkerThread+4b8 FOLLOWUP_NAME: MachineOwner MODULE_NAME: cdd IMAGE_NAME: cdd.dll DEBUG_FLR_IMAGE_TIMESTAMP: 4bf4408a STACK_COMMAND: .cxr 0xfffff880099c8e70 ; kb FAILURE_BUCKET_ID: X64_0x7E_cdd!PresentWorkerThread+4b8 BUCKET_ID: X64_0x7E_cdd!PresentWorkerThread+4b8 Followup: MachineOwner --------- Debug session time: Mon Jan 10 18:31:32.215 2011 (GMT-5) System Uptime: 0 days 2:53:36.026 Loading Kernel Symbols ............................................................... ................................................................ ...................................... Loading User Symbols Loading unloaded module list ....... Unable to load image nvlddmkm.sys, Win32 error 0n2 *** WARNING: Unable to verify timestamp for nvlddmkm.sys *** ERROR: Module load completed but symbols could not be loaded for nvlddmkm.sys ******************************************************************************* * * * Bugcheck Analysis * * * ******************************************************************************* Use !analyze -v to get detailed debugging information. BugCheck 1000007E, {ffffffffc0000005, fffff80002e88617, fffff880009e1028, fffff880009e0890} Probably caused by : nvlddmkm.sys ( nvlddmkm+247b9 ) Followup: MachineOwner --------- 1: kd> !analyze -v ******************************************************************************* * * * Bugcheck Analysis * * * ******************************************************************************* SYSTEM_THREAD_EXCEPTION_NOT_HANDLED_M (1000007e) This is a very common bugcheck. Usually the exception address pinpoints the driver/function that caused the problem. Always note this address as well as the link date of the driver/image that contains this address. Some common problems are exception code 0x80000003. This means a hard coded breakpoint or assertion was hit, but this system was booted /NODEBUG. This is not supposed to happen as developers should never have hardcoded breakpoints in retail code, but ... If this happens, make sure a debugger gets connected, and the system is booted /DEBUG. This will let us see why this breakpoint is happening. Arguments: Arg1: ffffffffc0000005, The exception code that was not handled Arg2: fffff80002e88617, The address that the exception occurred at Arg3: fffff880009e1028, Exception Record Address Arg4: fffff880009e0890, Context Record Address Debugging Details: ------------------ EXCEPTION_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%08lx referenced memory at 0x%08lx. The memory could not be %s. FAULTING_IP: nt!KeReleaseMutant+267 fffff800`02e88617 488b36 mov rsi,qword ptr [rsi] EXCEPTION_RECORD: fffff880009e1028 -- (.exr 0xfffff880009e1028) ExceptionAddress: fffff80002e88617 (nt!KeReleaseMutant+0x0000000000000267) ExceptionCode: c0000005 (Access violation) ExceptionFlags: 00000000 NumberParameters: 2 Parameter[0]: 0000000000000000 Parameter[1]: ffffffffffffffff Attempt to read from address ffffffffffffffff CONTEXT: fffff880009e0890 -- (.cxr 0xfffff880009e0890) rax=fefff88010ae4d58 rbx=fffff88010ae4d50 rcx=fffffa8003cdce68 rdx=fefff88010ae4d58 rsi=fefff88010ae4d58 rdi=fffff880009e9180 rip=fffff80002e88617 rsp=fffff880009e1260 rbp=0000000000000000 r8=0000000000000000 r9=0000000000000000 r10=0000000000000000 r11=fffffa80056337b0 r12=fffff88010ae4d58 r13=0000000000000000 r14=fffffa8003cdcb60 r15=0000000000000001 iopl=0 nv up ei ng nz na po cy cs=0010 ss=0018 ds=002b es=002b fs=0053 gs=002b efl=00010287 nt!KeReleaseMutant+0x267: fffff800`02e88617 488b36 mov rsi,qword ptr [rsi] ds:002b:fefff880`10ae4d58=???????????????? Resetting default scope CUSTOMER_CRASH_COUNT: 1 DEFAULT_BUCKET_ID: VISTA_DRIVER_FAULT PROCESS_NAME: System CURRENT_IRQL: 2 ERROR_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%08lx referenced memory at 0x%08lx. The memory could not be %s. EXCEPTION_PARAMETER1: 0000000000000000 EXCEPTION_PARAMETER2: ffffffffffffffff READ_ADDRESS: GetPointerFromAddress: unable to read from fffff800030b70e0 ffffffffffffffff FOLLOWUP_IP: nvlddmkm+247b9 fffff880`0fee57b9 ?? ??? BUGCHECK_STR: 0x7E LAST_CONTROL_TRANSFER: from fffff8800fee57b9 to fffff80002e88617 STACK_TEXT: fffff880`009e1260 fffff880`0fee57b9 : fffffa80`00000000 00000000`00000001 00000000`00000300 00000000`00010000 : nt!KeReleaseMutant+0x267 fffff880`009e1310 fffffa80`00000000 : 00000000`00000001 00000000`00000300 00000000`00010000 fffff880`009e9180 : nvlddmkm+0x247b9 fffff880`009e1318 00000000`00000001 : 00000000`00000300 00000000`00010000 fffff880`009e9180 00000000`00000002 : 0xfffffa80`00000000 fffff880`009e1320 00000000`00000300 : 00000000`00010000 fffff880`009e9180 00000000`00000002 00000000`00000000 : 0x1 fffff880`009e1328 00000000`00010000 : fffff880`009e9180 00000000`00000002 00000000`00000000 fffff880`0ff9f50a : 0x300 fffff880`009e1330 fffff880`009e9180 : 00000000`00000002 00000000`00000000 fffff880`0ff9f50a fffffa80`05633000 : 0x10000 fffff880`009e1338 00000000`00000002 : 00000000`00000000 fffff880`0ff9f50a fffffa80`05633000 ffffe15e`c913e770 : 0xfffff880`009e9180 fffff880`009e1340 00000000`00000000 : fffff880`0ff9f50a fffffa80`05633000 ffffe15e`c913e770 fffff800`0302f2a8 : 0x2 SYMBOL_STACK_INDEX: 1 SYMBOL_NAME: nvlddmkm+247b9 FOLLOWUP_NAME: MachineOwner MODULE_NAME: nvlddmkm IMAGE_NAME: nvlddmkm.sys DEBUG_FLR_IMAGE_TIMESTAMP: 4c37918e STACK_COMMAND: .cxr 0xfffff880009e0890 ; kb FAILURE_BUCKET_ID: X64_0x7E_nvlddmkm+247b9 BUCKET_ID: X64_0x7E_nvlddmkm+247b9 Followup: MachineOwner --------- 1: kd> LMtsmn start end module name fffff880`03f17000 fffff880`03f55000 1394ohci 1394ohci.sys Mon Jul 13 20:07:12 2009 (4A5BCC30) fffff880`00f8f000 fffff880`00fe6000 ACPI ACPI.sys Mon Jul 13 19:19:34 2009 (4A5BC106) fffff880`02caf000 fffff880`02d39000 afd afd.sys Mon Jul 13 19:21:40 2009 (4A5BC184) fffff880`04d5d000 fffff880`04d73000 AgileVpn AgileVpn.sys Mon Jul 13 20:10:24 2009 (4A5BCCF0) fffff880`01101000 fffff880`0110c000 amdxata amdxata.sys Tue May 19 13:56:59 2009 (4A12F2EB) fffff880`0cf47000 fffff880`0cf52000 asyncmac asyncmac.sys Mon Jul 13 20:10:13 2009 (4A5BCCE5) fffff880`00c1a000 fffff880`00c23000 atapi atapi.sys Mon Jul 13 19:19:47 2009 (4A5BC113) fffff880`00c23000 fffff880`00c4d000 ataport ataport.SYS Mon Jul 13 19:19:52 2009 (4A5BC118) fffff960`00950000 fffff960`009b1000 ATMFD ATMFD.DLL Tue Oct 19 23:05:45 2010 (4CBE5C89) fffff880`00e5e000 fffff880`00e6a000 BATTC BATTC.SYS Mon Jul 13 19:31:01 2009 (4A5BC3B5) fffff880`0b6a1000 fffff880`0b6aa000 BCM42RLY BCM42RLY.sys Fri Oct 29 16:45:27 2010 (4CCB3267) fffff880`0485b000 fffff880`04cde000 bcmwl664 bcmwl664.sys Tue Oct 12 13:22:59 2010 (4CB49973) fffff880`015f6000 fffff880`015fd000 Beep Beep.SYS Mon Jul 13 20:00:13 2009 (4A5BCA8D) fffff880`03af3000 fffff880`03b04000 blbdrive blbdrive.sys Mon Jul 13 19:35:59 2009 (4A5BC4DF) fffff880`0ad42000 fffff880`0ad60000 bowser bowser.sys Mon Jul 13 19:23:50 2009 (4A5BC206) fffff960`00790000 fffff960`007b7000 cdd cdd.dll Wed May 19 15:48:26 2010 (4BF4408A) fffff880`011ca000 fffff880`011f4000 cdrom cdrom.sys Mon Jul 13 19:19:54 2009 (4A5BC11A) fffff880`00d3c000 fffff880`00dfc000 CI CI.dll Mon Jul 13 21:32:13 2009 (4A5BE01D) fffff880`04ded000 fffff880`04dff000 circlass circlass.sys Mon Jul 13 20:06:34 2009 (4A5BCC0A) fffff880`01450000 fffff880`01480000 CLASSPNP CLASSPNP.SYS Mon Jul 13 19:19:58 2009 (4A5BC11E) fffff880`00cde000 fffff880`00d3c000 CLFS CLFS.SYS Mon Jul 13 19:19:57 2009 (4A5BC11D) fffff880`03bd2000 fffff880`03bd6500 CmBatt CmBatt.sys Mon Jul 13 19:31:03 2009 (4A5BC3B7) fffff880`014e2000 fffff880`01555000 cng cng.sys Mon Jul 13 19:49:40 2009 (4A5BC814) fffff880`00e55000 fffff880`00e5e000 compbatt compbatt.sys Mon Jul 13 19:31:02 2009 (4A5BC3B6) fffff880`04d4d000 fffff880`04d5d000 CompositeBus CompositeBus.sys Mon Jul 13 20:00:33 2009 (4A5BCAA1) fffff880`03fca000 fffff880`03fd8000 crashdmp crashdmp.sys Mon Jul 13 20:01:01 2009 (4A5BCABD) fffff880`03a52000 fffff880`03ad5000 csc csc.sys Mon Jul 13 19:24:26 2009 (4A5BC22A) fffff880`03ad5000 fffff880`03af3000 dfsc dfsc.sys Mon Jul 13 19:23:44 2009 (4A5BC200) fffff880`02ded000 fffff880`02dfc000 discache discache.sys Mon Jul 13 19:37:18 2009 (4A5BC52E) fffff880`0143a000 fffff880`01450000 disk disk.sys Mon Jul 13 19:19:57 2009 (4A5BC11D) fffff880`043d7000 fffff880`043f9000 drmk drmk.sys Mon Jul 13 21:01:25 2009 (4A5BD8E5) fffff880`03e3f000 fffff880`03e52000 dump_dumpfve dump_dumpfve.sys Mon Jul 13 19:21:51 2009 (4A5BC18F) fffff880`03e00000 fffff880`03e3f000 dump_nvstor64 dump_nvstor64.sys Fri Apr 09 05:22:41 2010 (4BBEF1E1) fffff880`03fd8000 fffff880`03fe2000 dump_storport dump_storport.sys Mon Jul 12 23:32:05 2010 (4C3BDE35) fffff880`10bf4000 fffff880`10c00000 Dxapi Dxapi.sys Mon Jul 13 19:38:28 2009 (4A5BC574) fffff880`04202000 fffff880`042f6000 dxgkrnl dxgkrnl.sys Thu Oct 01 21:00:14 2009 (4AC5509E) fffff880`042f6000 fffff880`0433c000 dxgmms1 dxgmms1.sys Mon Jul 13 19:38:32 2009 (4A5BC578) fffff880`0b6aa000 fffff880`0b6e0000 fastfat fastfat.SYS Mon Jul 13 19:23:28 2009 (4A5BC1F0) fffff880`01158000 fffff880`0116c000 fileinfo fileinfo.sys Mon Jul 13 19:34:25 2009 (4A5BC481) fffff880`0110c000 fffff880`01158000 fltmgr fltmgr.sys Mon Jul 13 19:19:59 2009 (4A5BC11F) fffff880`01566000 fffff880`01570000 Fs_Rec Fs_Rec.sys Mon Jul 13 19:19:45 2009 (4A5BC111) fffff880`01400000 fffff880`0143a000 fvevol fvevol.sys Fri Sep 25 22:34:26 2009 (4ABD7DB2) fffff880`0168b000 fffff880`016d5000 fwpkclnt fwpkclnt.sys Mon Jul 13 19:21:08 2009 (4A5BC164) fffff800`033eb000 fffff800`03434000 hal hal.dll Mon Jul 13 21:27:36 2009 (4A5BDF08) fffff880`03ef3000 fffff880`03f17000 HDAudBus HDAudBus.sys Mon Jul 13 20:06:13 2009 (4A5BCBF5) fffff880`10bc0000 fffff880`10bd9000 HIDCLASS HIDCLASS.SYS Mon Jul 13 20:06:21 2009 (4A5BCBFD) fffff880`10baf000 fffff880`10bc0000 hidir hidir.sys Mon Jul 13 20:06:23 2009 (4A5BCBFF) fffff880`0435f000 fffff880`04367080 HIDPARSE HIDPARSE.SYS Mon Jul 13 20:06:17 2009 (4A5BCBF9) fffff880`03e7d000 fffff880`03e8b000 hidusb hidusb.sys Mon Jul 13 20:06:22 2009 (4A5BCBFE) fffff880`0ac7a000 fffff880`0ad42000 HTTP HTTP.sys Mon Jul 13 19:22:16 2009 (4A5BC1A8) fffff880`016ed000 fffff880`016f6000 hwpolicy hwpolicy.sys Mon Jul 13 19:19:22 2009 (4A5BC0FA) fffff880`03b49000 fffff880`03b67000 i8042prt i8042prt.sys Mon Jul 13 19:19:57 2009 (4A5BC11D) fffff880`03b2a000 fffff880`03b40000 intelppm intelppm.sys Mon Jul 13 19:19:25 2009 (4A5BC0FD) fffff880`04ceb000 fffff880`04d4d000 itecir itecir.sys Tue Jul 13 05:50:47 2010 (4C3C36F7) fffff880`03b67000 fffff880`03b76000 kbdclass kbdclass.sys Mon Jul 13 19:19:50 2009 (4A5BC116) fffff880`10bd9000 fffff880`10be7000 kbdhid kbdhid.sys Mon Jul 13 20:00:20 2009 (4A5BCA94) fffff800`00bc7000 fffff800`00bd1000 kdcom kdcom.dll Mon Jul 13 21:31:07 2009 (4A5BDFDB) fffff880`0436d000 fffff880`043b0000 ks ks.sys Wed Mar 03 23:32:25 2010 (4B8F37D9) fffff880`013ad000 fffff880`013c7000 ksecdd ksecdd.sys Mon Jul 13 19:20:54 2009 (4A5BC156) fffff880`01660000 fffff880`0168b000 ksecpkg ksecpkg.sys Fri Dec 11 01:03:32 2009 (4B21E0B4) fffff880`04855000 fffff880`0485a200 ksthunk ksthunk.sys Mon Jul 13 20:00:19 2009 (4A5BCA93) fffff880`014b1000 fffff880`014c6000 lltdio lltdio.sys Mon Jul 13 20:08:50 2009 (4A5BCC92) fffff880`03a00000 fffff880`03a23000 luafv luafv.sys Mon Jul 13 19:26:13 2009 (4A5BC295) fffff880`00c86000 fffff880`00cca000 mcupdate mcupdate.dll Mon Jul 13 21:29:10 2009 (4A5BDF66) fffff880`03e6f000 fffff880`03e7d000 monitor monitor.sys Mon Jul 13 19:38:52 2009 (4A5BC58C) fffff880`03bc3000 fffff880`03bd2000 mouclass mouclass.sys Mon Jul 13 19:19:50 2009 (4A5BC116) fffff880`10be7000 fffff880`10bf4000 mouhid mouhid.sys Mon Jul 13 20:00:20 2009 (4A5BCA94) fffff880`00c00000 fffff880`00c1a000 mountmgr mountmgr.sys Mon Jul 13 19:19:54 2009 (4A5BC11A) fffff880`01000000 fffff880`0102d000 MpFilter MpFilter.sys Thu Oct 01 22:36:31 2009 (4AC5672F) fffff880`0ad60000 fffff880`0ad78000 mpsdrv mpsdrv.sys Mon Jul 13 20:08:25 2009 (4A5BCC79) fffff880`0ad78000 fffff880`0ada5000 mrxsmb mrxsmb.sys Sat Feb 27 02:52:19 2010 (4B88CF33) fffff880`0ada5000 fffff880`0adf3000 mrxsmb10 mrxsmb10.sys Sat Feb 27 02:52:28 2010 (4B88CF3C) fffff880`0ac00000 fffff880`0ac23000 mrxsmb20 mrxsmb20.sys Sat Feb 27 02:52:26 2010 (4B88CF3A) fffff880`00c4d000 fffff880`00c58000 msahci msahci.sys Fri Nov 13 23:36:50 2009 (4AFE33E2) fffff880`00c68000 fffff880`00c73000 Msfs Msfs.SYS Mon Jul 13 19:19:47 2009 (4A5BC113) fffff880`00fef000 fffff880`00ff9000 msisadrv msisadrv.sys Mon Jul 13 19:19:26 2009 (4A5BC0FE) fffff880`0116c000 fffff880`011ca000 msrpc msrpc.sys Mon Jul 13 19:21:32 2009 (4A5BC17C) fffff880`02c71000 fffff880`02c7c000 mssmbios mssmbios.sys Mon Jul 13 19:31:10 2009 (4A5BC3BE) fffff880`017e9000 fffff880`017fb000 mup mup.sys Mon Jul 13 19:23:45 2009 (4A5BC201) fffff880`016f7000 fffff880`017e9000 ndis ndis.sys Thu Nov 19 22:45:55 2009 (4B0610F3) fffff880`04d97000 fffff880`04da3000 ndistapi ndistapi.sys Mon Jul 13 20:10:00 2009 (4A5BCCD8) fffff880`0a716000 fffff880`0a729000 ndisuio ndisuio.sys Mon Jul 13 20:09:25 2009 (4A5BCCB5) fffff880`04da3000 fffff880`04dd2000 ndiswan ndiswan.sys Mon Jul 13 20:10:11 2009 (4A5BCCE3) fffff880`043c2000 fffff880`043d7000 NDProxy NDProxy.SYS Mon Jul 13 20:10:05 2009 (4A5BCCDD) fffff880`02dc3000 fffff880`02dd2000 netbios netbios.sys Mon Jul 13 20:09:26 2009 (4A5BCCB6) fffff880`02d39000 fffff880`02d7e000 netbt netbt.sys Mon Jul 13 19:21:28 2009 (4A5BC178) fffff880`01600000 fffff880`01660000 NETIO NETIO.SYS Mon Jul 13 19:21:46 2009 (4A5BC18A) fffff880`00c73000 fffff880`00c84000 Npfs Npfs.SYS Mon Jul 13 19:19:48 2009 (4A5BC114) fffff880`02c65000 fffff880`02c71000 nsiproxy nsiproxy.sys Mon Jul 13 19:21:02 2009 (4A5BC15E) fffff800`02e0f000 fffff800`033eb000 nt ntkrnlmp.exe Sat Jun 19 00:16:41 2010 (4C1C44A9) fffff880`0120a000 fffff880`013ad000 Ntfs Ntfs.sys Mon Jul 13 19:20:47 2009 (4A5BC14F) fffff880`014d7000 fffff880`014e0000 Null Null.SYS Mon Jul 13 19:19:37 2009 (4A5BC109) fffff880`10b53000 fffff880`10b54180 nvBridge nvBridge.kmd Fri Jul 09 17:07:54 2010 (4C378FAA) fffff880`0433c000 fffff880`0435f000 nvhda64v nvhda64v.sys Mon Jun 21 18:07:25 2010 (4C1FE29D) fffff880`0fec1000 fffff880`10b52e00 nvlddmkm nvlddmkm.sys Fri Jul 09 17:15:58 2010 (4C37918E) fffff880`03f75000 fffff880`03fc9080 nvmf6264 nvmf6264.sys Thu Aug 12 07:46:06 2010 (4C63DEFE) fffff880`03bd7000 fffff880`03be2000 nvsmu nvsmu.sys Mon Mar 22 21:29:19 2010 (4BA8196F) fffff880`01060000 fffff880`0109f000 nvstor64 nvstor64.sys Fri Apr 09 05:22:41 2010 (4BBEF1E1) fffff880`0a6c3000 fffff880`0a716000 nwifi nwifi.sys Mon Jul 13 20:07:23 2009 (4A5BCC3B) fffff880`02d87000 fffff880`02dad000 pacer pacer.sys Mon Jul 13 20:09:41 2009 (4A5BCCC5) fffff880`00e40000 fffff880`00e55000 partmgr partmgr.sys Mon Jul 13 19:19:58 2009 (4A5BC11E) fffff880`00e00000 fffff880`00e33000 pci pci.sys Mon Jul 13 19:19:51 2009 (4A5BC117) fffff880`00c58000 fffff880`00c68000 PCIIDEX PCIIDEX.SYS Mon Jul 13 19:19:48 2009 (4A5BC114) fffff880`01555000 fffff880`01566000 pcw pcw.sys Mon Jul 13 19:19:27 2009 (4A5BC0FF) fffff880`0a74b000 fffff880`0a7f1000 peauth peauth.sys Mon Jul 13 21:01:19 2009 (4A5BD8DF) fffff880`0fe7f000 fffff880`0febc000 portcls portcls.sys Mon Jul 13 20:06:27 2009 (4A5BCC03) fffff880`00cca000 fffff880`00cde000 PSHED PSHED.dll Mon Jul 13 21:32:23 2009 (4A5BE027) fffff880`04d73000 fffff880`04d97000 rasl2tp rasl2tp.sys Mon Jul 13 20:10:11 2009 (4A5BCCE3) fffff880`04dd2000 fffff880`04ded000 raspppoe raspppoe.sys Mon Jul 13 20:10:17 2009 (4A5BCCE9) fffff880`04800000 fffff880`04821000 raspptp raspptp.sys Mon Jul 13 20:10:18 2009 (4A5BCCEA) fffff880`04821000 fffff880`0483b000 rassstp rassstp.sys Mon Jul 13 20:10:25 2009 (4A5BCCF1) fffff880`02c14000 fffff880`02c65000 rdbss rdbss.sys Mon Jul 13 19:24:09 2009 (4A5BC219) fffff880`04848000 fffff880`04853000 rdpbus rdpbus.sys Mon Jul 13 20:17:46 2009 (4A5BCEAA) fffff880`01200000 fffff880`01209000 RDPCDD RDPCDD.sys Mon Jul 13 20:16:34 2009 (4A5BCE62) fffff880`01052000 fffff880`0105b000 rdpencdd rdpencdd.sys Mon Jul 13 20:16:34 2009 (4A5BCE62) fffff880`011f4000 fffff880`011fd000 rdprefmp rdprefmp.sys Mon Jul 13 20:16:35 2009 (4A5BCE63) fffff880`015bc000 fffff880`015f6000 rdyboost rdyboost.sys Mon Jul 13 19:34:34 2009 (4A5BC48A) fffff880`0a729000 fffff880`0a741000 rspndr rspndr.sys Mon Jul 13 20:08:50 2009 (4A5BCC92) fffff880`03f55000 fffff880`03f75000 sdbus sdbus.sys Fri Oct 09 22:41:20 2009 (4ACFF450) fffff880`0ac23000 fffff880`0ac2e000 secdrv secdrv.SYS Wed Sep 13 09:18:38 2006 (4508052E) fffff880`0a600000 fffff880`0a6b7000 Sftfslh Sftfslh.sys Wed Dec 02 19:55:48 2009 (4B170C94) fffff880`0b6f0000 fffff880`0b73d000 Sftplaylh Sftplaylh.sys Wed Dec 02 19:55:40 2009 (4B170C8C) fffff880`0b696000 fffff880`0b6a1000 Sftredirlh Sftredirlh.sys Wed Dec 02 19:55:52 2009 (4B170C98) fffff880`03fe2000 fffff880`03fed000 Sftvollh Sftvollh.sys Wed Dec 02 19:55:23 2009 (4B170C7B) fffff880`016e5000 fffff880`016ed000 spldr spldr.sys Mon May 11 12:56:27 2009 (4A0858BB) fffff880`0b600000 fffff880`0b696000 srv srv.sys Thu Aug 26 23:38:00 2010 (4C773318) fffff880`0b77c000 fffff880`0b7e3000 srv2 srv2.sys Thu Aug 26 23:37:46 2010 (4C77330A) fffff880`0b73d000 fffff880`0b76a000 srvnet srvnet.sys Thu Aug 26 23:37:24 2010 (4C7732F4) fffff880`0109f000 fffff880`01101000 storport storport.sys Mon Jul 13 20:01:18 2009 (4A5BCACE) fffff880`0fe00000 fffff880`0fe7f000 stwrt64 stwrt64.sys Fri Feb 26 03:07:58 2010 (4B87815E) fffff880`04853000 fffff880`04854480 swenum swenum.sys Mon Jul 13 20:00:18 2009 (4A5BCA92) fffff880`03b76000 fffff880`03bc1000 SynTP SynTP.sys Mon Aug 24 13:37:05 2009 (4A92CFC1) fffff880`0483b000 fffff880`04848000 tap0901 tap0901.sys Thu Aug 19 18:07:59 2010 (4C6DAB3F) fffff880`01801000 fffff880`019fe000 tcpip tcpip.sys Sun Jun 13 23:39:04 2010 (4C15A458) fffff880`0b76a000 fffff880`0b77c000 tcpipreg tcpipreg.sys Mon Jul 13 20:09:49 2009 (4A5BCCCD) fffff880`02ca2000 fffff880`02caf000 TDI TDI.SYS Mon Jul 13 19:21:18 2009 (4A5BC16E) fffff880`02c84000 fffff880`02ca2000 tdx tdx.sys Mon Jul 13 19:21:15 2009 (4A5BC16B) fffff880`02c00000 fffff880`02c14000 termdd termdd.sys Mon Jul 13 20:16:36 2009 (4A5BCE64) fffff960`00430000 fffff960`0043a000 TSDDD TSDDD.dll Mon Jul 13 20:16:34 2009 (4A5BCE62) fffff880`03b04000 fffff880`03b2a000 tunnel tunnel.sys Mon Jul 13 20:09:37 2009 (4A5BCCC1) fffff880`043b0000 fffff880`043c2000 umbus umbus.sys Mon Jul 13 20:06:56 2009 (4A5BCC20) fffff880`03e52000 fffff880`03e6f000 usbccgp usbccgp.sys Mon Jul 13 20:06:45 2009 (4A5BCC15) fffff880`03bc1000 fffff880`03bc2f00 USBD USBD.SYS Mon Jul 13 20:06:23 2009 (4A5BCBFF) fffff880`03ee2000 fffff880`03ef3000 usbehci usbehci.sys Fri Dec 04 02:26:02 2009 (4B18B98A) fffff880`10b55000 fffff880`10baf000 usbhub usbhub.sys Fri Dec 04 02:26:39 2009 (4B18B9AF) fffff880`03be2000 fffff880`03bed000 usbohci usbohci.sys Mon Jul 13 20:06:30 2009 (4A5BCC06) fffff880`03e8c000 fffff880`03ee2000 USBPORT USBPORT.SYS Mon Jul 13 20:06:31 2009 (4A5BCC07) fffff880`00e33000 fffff880`00e40000 vdrvroot vdrvroot.sys Mon Jul 13 20:01:31 2009 (4A5BCADB) fffff880`013da000 fffff880`013e8000 vga vga.sys Mon Jul 13 19:38:47 2009 (4A5BC587) fffff880`0102d000 fffff880`01052000 VIDEOPRT VIDEOPRT.SYS Mon Jul 13 19:38:51 2009 (4A5BC58B) fffff880`016d5000 fffff880`016e5000 vmstorfl vmstorfl.sys Mon Jul 13 19:42:54 2009 (4A5BC67E) fffff880`00e6a000 fffff880`00e7f000 volmgr volmgr.sys Mon Jul 13 19:19:57 2009 (4A5BC11D) fffff880`00e7f000 fffff880`00edb000 volmgrx volmgrx.sys Mon Jul 13 19:20:33 2009 (4A5BC141) fffff880`01570000 fffff880`015bc000 volsnap volsnap.sys Mon Jul 13 19:20:08 2009 (4A5BC128) fffff880`04cde000 fffff880`04ceb000 vwifibus vwifibus.sys Mon Jul 13 20:07:21 2009 (4A5BCC39) fffff880`02dad000 fffff880`02dc3000 vwififlt vwififlt.sys Mon Jul 13 20:07:22 2009 (4A5BCC3A) fffff880`02dd2000 fffff880`02ded000 wanarp wanarp.sys Mon Jul 13 20:10:21 2009 (4A5BCCED) fffff880`013e8000 fffff880`013f8000 watchdog watchdog.sys Mon Jul 13 19:37:35 2009 (4A5BC53F) fffff880`00edc000 fffff880`00f80000 Wdf01000 Wdf01000.sys Mon Jul 13 19:22:07 2009 (4A5BC19F) fffff880`00f80000 fffff880`00f8f000 WDFLDR WDFLDR.SYS Mon Jul 13 19:19:54 2009 (4A5BC11A) fffff880`02d7e000 fffff880`02d87000 wfplwf wfplwf.sys Mon Jul 13 20:09:26 2009 (4A5BCCB6) fffff960`00010000 fffff960`00320000 win32k win32k.sys Tue Oct 19 23:08:46 2010 (4CBE5D3E) fffff880`03b40000 fffff880`03b49000 wmiacpi wmiacpi.sys Mon Jul 13 19:31:02 2009 (4A5BC3B6) fffff880`00fe6000 fffff880`00fef000 WMILIB WMILIB.SYS Mon Jul 13 19:19:51 2009 (4A5BC117) fffff880`03a23000 fffff880`03a44000 WudfPf WudfPf.sys Mon Jul 13 20:05:37 2009 (4A5BCBD1) fffff880`01480000 fffff880`014b1000 WUDFRd WUDFRd.sys Mon Jul 13 20:06:06 2009 (4A5BCBEE) Unloaded modules: fffff880`0a741000 fffff880`0a74b000 vwifimp.sys Timestamp: unavailable (00000000) Checksum: 00000000 fffff880`0ced6000 fffff880`0cf47000 spsys.sys Timestamp: unavailable (00000000) Checksum: 00000000 fffff880`01480000 fffff880`0148e000 crashdmp.sys Timestamp: unavailable (00000000) Checksum: 00000000 fffff880`0148e000 fffff880`01498000 dump_storpor Timestamp: unavailable (00000000) Checksum: 00000000 fffff880`01498000 fffff880`014d7000 dump_nvstor6 Timestamp: unavailable (00000000) Checksum: 00000000 fffff880`013c7000 fffff880`013da000 dump_dumpfve Timestamp: unavailable (00000000) Checksum: 00000000 fffff880`0433c000 fffff880`0436d000 WUDFRd.sys Timestamp: unavailable (00000000) Checksum: 00000000
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