windows 7 is freezing up completely, cant move the mouse or anything, its really annoying the heck out of me. its been happening for weeks. i have replaced my old video card with an evga gtx 465, i have tried my ram in all different slots, i have tried both sticks by themselves, i have ran memtest, prime95, i have ran data lifeguard to test my hard drive... i have updated drivers, i have put a box fan next to my comp to see if it was overheating. and there are no minidumps...
Did you run a antivirus scan and download and scan with malwarebytes?
http://www.malwarebytes.org/mbam.php
Did you go to search and type event viewer and look for errors.
How about a clean boot.
http://support.microsoft.com/kb/929135
http://www.malwarebytes.org/mbam.php
Did you go to search and type event viewer and look for errors.
How about a clean boot.
http://support.microsoft.com/kb/929135
nothing in event viewer other than the unexpected shutdowns every time it crashes, i havent tried a clean boot will though. and will try the malware. it has been doing this since i installed win7 64 on a new computer.
I did not know that it started with the install. Did you do a clean install or upgrade?
An upgrade: you did not have to reinstall programs.
An upgrade: you did not have to reinstall programs.
clean
Thats fine, then. An upgrade would have warranted a reinstall.
the only thing not brand new in my computer is my disc drive
If the clean boot and other suggestions do not work, try in safe mode. If you report results tonight, I will see it tomorrow.
gona goto sleep, i'll try some more after work tomorrow.
it seems to be getting worse, i can now log onto wow and it freezes withing about 10-15 minutes. i can play wow and watch a video and freezes within just a couple minutes.
but i can just surf the internet without it freezing, its just on games/videos, mainly netflix and gom player, i dont know if it does it on videos on youtube or anything alike.
but i can just surf the internet without it freezing, its just on games/videos, mainly netflix and gom player, i dont know if it does it on videos on youtube or anything alike.
Do you know how hot it gets?
on wow i know my gpu stays low to mid 50s celcius, my cpu stays mid 40s
What happened with clean boot and safe mode?
i havent done it all yet, had to sleep for work. i did up too the part where i turned all the non microsoft services off, now i need to turn them off and try that.
Post as soon as you get the results. I do not have to be online, I will post as soon as I find out. We will get this fixed, I already have other ideas.
If the tests are negative and I am not on. Test your hard drive. Go to the website of your Hard Drive mfg, and test it. Defrg it. Make sure you have ample free space available.
im trying wow right now with gomplayer playing, with the sound services off.
i couldnt play wow with my last restart because it turned off the internet as well. but i think it may be my sound causing the problem something my friend mentioned to me when i froze a week or so ago.
i couldnt play wow with my last restart because it turned off the internet as well. but i think it may be my sound causing the problem something my friend mentioned to me when i froze a week or so ago.
Yes could be a driver. Go to device manager, look for yellow warning markers by the drivers. Make sure drivers are up to date.
well, its not sound, froze again time to continue trying the clean boot
well, every time i turn the top half off i cant try wow because i wont have internet, i try to turn on ones i think are for internet but i don't seem to be turning on all the right ones. so i need to figure out which ones to leave on.
Take a look at this tutorial, and see if you can crash the machine via the keyboard ("Memory dump of the entire system" section). This is best done with a PS/2 keyboard (as it still uses interrupts - a USB keyboard does not). If you set this up as per that guide, reboot, and reproduce the issue, try holding down the right-hand side CTRL key (this is important - left CTRL doesn't work for this) and press the SCROLL LOCK key *twice* (all whilst holding down the right CTRL key). If done with a PS/2 keyboard and the OS kernel is still responding, this should trigger a bugcheck with an 0x000000E2 code (manually_initiated_crash). If it does not, that means the OS isn't responding even to the most basic interrupts, and almost always signifies a hardware error.
cluberti, im following the guide but im not sure how to edit the "HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\i8042prt\Parameters"
i dont know what to edit in there.
i dont know what to edit in there.
While you are wating for an answer, continue with my suggestions. We can have two helping at one time
i cant start wow in safe mode, so i dont think i can try to recreate the freeze in that.
i ran mass effect 2 with half of the windows services off like it tells you in the clean boot guide, it ran for 20 minutes before i stopped it to turn the other half off, but then i got sidetracked by the registry stuff
i ran mass effect 2 with half of the windows services off like it tells you in the clean boot guide, it ran for 20 minutes before i stopped it to turn the other half off, but then i got sidetracked by the registry stuff
trying to recreate the freeze for the memory dump but it wont, ugh
back to finnishing the clean boot stuff >_<
back to finnishing the clean boot stuff >_<
richc46, what are some other things i could try? atm im working on the clean boot with the 2nd half turned off to see if it crashes.
If the clean boot does not give any leads. Go to the website of the harddrive manufacturer and take the HD test. Lets be sure that is not the problem.
Defrag the hard drive.
Do a disc scan
Make sure there is enough available space.
Defrag the hard drive.
Do a disc scan
Make sure there is enough available space.
ok i will try that, so far im at 55 minutes with gom player and wow playing, im going to do this until i get a crash or until i have to sleep. so no more posts tonight for me unless i crash. i will update tomorrow.
No rush, whenver your are ready.
Good night.
Good night.
alright its almost 1am atm, so far it ran 3 1/2 hours and no freeze. hopefully it wont freeze after a bit more time.
alright, im home from work. going to try this for a couple more hours to be sure it wont freeze. then if it doesnt freeze time to figure out which services is causing it.
Ill be going to dinner soon, but wish you luck
well, it froze last nights 3 and a half hours were just luck i guess
Are you 100% certain that it is not overheating?
i have had a box fan on it for the past 3 days to be sure
eh, i have no idea what to do. im so tired of trying to fix this
There are only so many options availbale.
Try this: Boot the computer and carefully listen to the beeps. Tell me number, long, short etc. and computer model.
Try this: Boot the computer and carefully listen to the beeps. Tell me number, long, short etc. and computer model.
i will but not right this second, i am waiting for it to freeze again so i can try the thing the guy posted yesterday. and i built my computer so no model
ok, it froze i tried what he said it did nothing at all, i started it back up and did not hear any beeps.
not trying to hijack, but i am having the same issue. but mine only stays up for about 20 seconds. stays up in safe mode forever.
i am using ultimate trouble shooter, everything is turned off in start up as well. have run all the malware software plus external scans through norton. im clean. so think that it is a software issue. can have system off for days, turn on then crash. not a heat issue.
help
i am using ultimate trouble shooter, everything is turned off in start up as well. have run all the malware software plus external scans through norton. im clean. so think that it is a software issue. can have system off for days, turn on then crash. not a heat issue.
help
ok, so i have replaced my motherboard and havent had any problems for 3 days so far.
thanks for all the help everyone who replied to this thread.
thanks for all the help everyone who replied to this thread.
TY for reporting back and for the kind words and rep. I am truly glad that your problem is resolved.
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