Thứ Tư, 22 tháng 6, 2016

McAfee Update (8/9/10) causes win 7 Problems part 1


Borg 386

I got an update to the security center for McAfee this morning. I would NOT advise putting it in

After the update, it ran fine until I tried to connect to the net, at which point it froze the entire PC repeatedly every time I tried to connect.

Also found the following messages:

Quote:
The Network List Service service depends on the Network Location Awareness service which failed to start because of the following error:
The dependency service or group failed to start.
Event ID 7001
Quote:
The McAfee Network Agent service failed to start due to the following error: The service did not respond to the start or control request in a timely fashion.
Event ID 7000
The following boot-start or system-start driver(s) failed to load:
AFD
DfsC
discache
mfehidk
mfenlfk
mfewfpk
MpFilter
NetBIOS
NetBT
nsiproxy
Psched
rdbss
spldr
Tcpip
tdx
Wanarpv6
WfpLwf

Quote:
DCOM got error "1053" attempting to start the service mcmscsvc with arguments "" in order to run the server:
There's too many other errors to list........

Also, it reset all of my security settings to "off".

After doing a system restore, I now find that McAfee security center only presents 1/2 a window. I can't access any of the controls to make sure the settings are back.

Seriously, I am tired of McAfee. What's the matter guys, didn't slam enough PC's when you took out a bunch of XP machines???? Gunning for Vista & Win 7 now?

I'm in the market for a new AV most definately. McAfee can take this useless piece of software & go blow a goat.

NOTE: I am also running MSE on the system....which I trust a hell of a lot more then McAfee. I really wouldn't feel safe without MSE on the system.



Tews

You can always switch, but thanks for the heads up though...

Francis93

Uninstall McAfee, keep MSE.

SleeStak

I got tired of the problems I was having with McAfee so awhile back I starting using MSE/Windows Firewall behind a router firewall

imho removing all traces of McAfee from my PC was one of the best decisions I have made

Borg 386

Yeah...I finally removed it with Revo.

I tried to give it a chance, why I don't know (maybe I was bored or a glutton for punishment????), but I went to the McAfee site & d/l ed new files since their agent was telling me that for some reason several files were missing.

Since I have a subscription until next year, I went ahead & let it take out the files & replace it with a brand new set of files.

All good from then right? Not exactly...

After the reboot not only would McAfee not launch for anything, but it was still causing the PC to freeze once I went online, only about a minute or 2 later.

Trying to uninstall it was no go since it wasn't even listed in any program lists and Revo told me it couldn't do it, even in hunter mode.

Soooo....I had to roll back to when the original corrupted version was on it, & then it showed up.

This is not how you keep customers coming back for your product.....

Oh yes, BTW, it gave me 3 warnings about keeping MSE in the system. Called it an "unstable program"......

I've got Comodo running as the Firewall now....we'll see how that works

What a fun way to spend my day.......

Jacee

You should have used the removal tool instead of Revo |MG| McAfee Consumer Product Removal Tool 3.5.109.1 Download

Revo is a good product, but it can make things worse, if you're not exactly sure how to use it. I messed up two computers using it

Corrine

Here's the McAfee page: How to uninstall or reinstall supported McAfee consumer products using the McAfee Consumer Products Removal tool (MCPR.exe)

Borg 386

Actually Corrine & Jacee, that was my 1st plan of action when I reloaded the new files.

Unfortunately, the PC froze within 1 to 2 minutes and the Mcafee installation wasn't even listed on any program file's...anywhere

That left me with the option to roll back to when the old corrupted version was in there & still showing.

It's very odd, whatever this update did, it was enough to mess up the files, even when I used the system restore to go back 2 days, they were still missing.

I've used Revo before & I trust it, especially when it comes to removing leftover registry remnants...I was just thinking to myself, if McAfee messes their own software up that bad, how much can I trust their uninstaller?

Thanx for the links Corrine & Jacee, I was there...several times.

From what the logs showed (and there were a lot of messages), something in the update caused a whole plethora of problems somewhere and it just locked up the entire PC once it connected with the net.

Petey7

All I can say is, I am so glad that McAfee caused a considerably smaller problem when it was on my moms pc (but more widespread as it screwed up our whole network somehow) and had to remove it the day she got it. Looks like it saved me a lot of time. MSE and MalwareBytes should be all you need. My current policy is to remove McAfee entirely the first chance I get. It has to be the single most destructive and worthless piece of software I've ever had to deal with, including all the malware I have dealt with in my life time.

Night Hawk

The suggestion I could make from personal experience with McAfoobar is use the removal tool provided by them for a total cleanup and follow the advise at finding a much better av program! That's one program that always seems to be at the bottom of the barrel over the years.

codyw

I used to have McAfee on my Windows 7 PC. My internet provider, Verizon, offered it to their customers for $5.99/month. It seemed OK in the beginning but as I started watching reviews on it (the 2009 version), I started to wonder. I did a "Custom" scan with it and it found 2 Trojans that it failed to block upon coming in. Artemis detected them. Why it didn't find them sooner I don't know. No surprise there that it let them in. I am not a fan of McAfee and I never will be. Their products just never worked for me. I have recommended Norton IS 2010 to everyone that I have helped. Everyone so far has liked it and hasn't had a complaint about it yet.



Borg 386

Oh I know codyw, the school was having a problem with a worm/virus and they were running McAfee. I scanned my FD several times and it never found anything, despite "funny" behavior.

I finally put MSE on the system, & the 1st time I plugged in FD, it found 2 items.

This continued for some time, I would come home from classes and even when I scanned it with McAfee, it showed nothing. MSE on the other hand found items almost every time.

The only reason it was on my sys was it came with the PC & I, like a total idiot, decided to opt for McAfee since it used less system resources according to reviews, and was "improved".

I regret that decision to this day and this was my 1st and LAST time using McAfee!

codyw

They seriously need to improve their detection or something. Their website states that they are #1 in malware detection... HUH???
I use NIS 2010 and it has better detection McAfee! NIS firewall is more intelligent than McAfee in my opinion. I'm always seeing different things going on and it's been doing a great job at keeping the machine clean and telling me when something is wrong or needs my attention.

Borg 386

yepperz codyw...I always went with Norton in the past...save for this one time...guess I learned from that mistake

Night Hawk

The best program found here in the last decade is what I am presently running quite literally. That just happens to be the VIPRE Antivirus Premium which includes not only an effective firewall but antiadware, antispyware, antirootkit, and other protections.

When first on having old XP downloads tucked away on one of the storage drives the initial scan when first installed located a trojan "inside" note an old zip file download that no other program discovered. It also found the traces from simply copying stored files back and forthe between drives!

AVG, Avast, MS SE, and a few other bug hunters failed completely! And so far the claims of being "lighter on resources" when compared to other softwares has been living upto that from what has been seen here. This is one I can give a thumbs up on as far as full retail program. It seems to be the exact opposite of McAfodder without any question on that.

madtownidiot

I swear McrApafee is more like malware than most malware.. How the h*ll are they still in business?

Petey7

Quote�� Quote: Originally Posted by madtownidiot View Post
I swear McrApafee is more like malware than most malware.. How the h*ll are they still in business?
Because they make deals with Dell, Verizon, Comcast, and bunch of other companies to offer their software for free or at extreme discount. Getting an AV for $20 for the first year sounds great until you see what it does. Dell just called a few minutes ago to ask how we were liking my moms new computer. I told the lady the McAfee on one computer managed to screw up stuff on all three and it was harder to remove than Antivirus XP 2010 (rogue security software). It sounded like was trying to keep herself from laughing.

codyw

I don't like McAfee and I don't trust them. After what happened a few months back when all those PCs crashed was awful. That would have been a headache for anyone! After my experience with it, I don't like it, and I will never use it or recommend it to anyone again!

I remember when McAfee "managed" to let 2 Trojans into my PC. When I found out after a particular scan, I called my internet provider and asked them "Why???" They didn't understand and thought that I wanted to install their McAfee product. That irritated me enough that I cancelled my subscription. Never again will I look back! Norton has served me well and I intend to keep giving Symantec my business for as long as they are around.

madtownidiot

Quote�� Quote: Originally Posted by Petey7 View Post
I told the lady the McAfee on one computer managed to screw up stuff on all three and it was harder to remove than Antivirus XP 2010 (rogue security software). It sounded like was trying to keep herself from laughing.
I don't trust McAfee at all or any of Symantec's non-enterprise products.. Everything else that requires removal tools to get rid of is listed as malware/spyware/trojans/viruses..

codyw

madtownidiot, what kind of issues did you experience with Norton's consumer products (for personal use?)

madtownidiot

Too numerous to list, but mainly issues of excessive CPU usage, too many false alerts, lost internet connectivity, doesn't play well on dual boot systems.. I don't like the inability to completely shut down NIS whenever I need to do something like upgrade BIOS... Most of which happened 3-4 years ago, after which I boycotted everything symantec makes except for GHOST, which I use to keep my kid's computers from accumulating too much garbage. Their corporate products, especially the firewall, are very good though.



Night Hawk

Most of these companies actually make their income seeing commercial not private interest sales to start with. Simply look at AVG and AVG Pro to see where Grisoft has made it's revenues from. The same applies to any other freebie for home use.

Mcough_blAh_fee has been a scam for over a decade on the unsuspecting! I dumped that back in the 90s and have heard nothing but complaints ever since! "Bottom of waste barrel"

With the rest Corporate security is their focus while "we also have some home products here for you to look at..." and then simply sign contracts with the ISPs to see their trials promoted through them as well as with the pc manufacturers.

madtownidiot

That sounds about right.

Night Hawk

Often when you hear someone complain about the "bloatware" on an HP, Dell, or other premade you can only imagine Mc aaa... aaa... Achoooo... fees may be amongst the trial softwares being pushed. They have to be doing something right somewhere in order to lasted over a decade while the home user suffers!

malexous

Quote�� Quote: Originally Posted by madtownidiot View Post
Quote�� Quote: Originally Posted by Petey7 View Post
I told the lady the McAfee on one computer managed to screw up stuff on all three and it was harder to remove than Antivirus XP 2010 (rogue security software). It sounded like was trying to keep herself from laughing.
I don't trust McAfee at all or any of Symantec's non-enterprise products.. Everything else that requires removal tools to get rid of is listed as malware/spyware/trojans/viruses..
Norton has changed a lot since you last used it.
Add/Remove will uninstall Norton but some things will be left behind. This is true for many programs, not just anti-virus.

Most anti-virus have a removal tool on the occasion that a normal uninstall goes bad.

codyw

I never used Norton's older versions, 2006, 2007, 2008, etc. When I first got my new machine this past December, it had Kaspersky on it and I changed it to Norton. I've been happy with Norton ever since.
It seems to have a very good detection rate.

Borg 386

I just checked my thread in McAfee's help section that I posted to see if other people were having this problem.

I saw a few other people that said the new "upgrade" (and I use the term loosely), hosed their PC's. Also this mention:

Quote:
I do have an ominous feeling that, now that the Dell Partner McAfee updates are being pushed out, that the sluice gates might be about to open, as I cannot honestly believe there is something unique with my system to cause this problem.
I also saw numerous posts about mcsvhost.exe. This is a quote from McAfee sitting on the top of the page:

Quote:
McAfee is aware that some customers are reporting an error with file mcsvhost.exe during shutdown.

A software update has been released, and is being distributed to everyone in phases. Your software will be automatically updated when the fix is sent out to your region. If you would like to update immediately you must uninstall and reinstall the McAfee Consumer Suite.

Please be assured that we are working hard to investigate the cause of this error. Thank you for your patience and cooperation as we troubleshoot this issue.


May 10, 2010 4:11 PM
LOOK AT THE DATE THIS WAS POSTED ON...THEY HAVEN'T FIXED IT YET!

NOTE: When I went there yesterday, the only thing it said was "We are investigating this problem", so apparently they just issued a fix. But after how many months????

There are new posts just hours ago about this problem, but in all this time they haven't addressed the issue?

Among the list of problems with the update was some peoples windows would not boot at all, showing the Windows logo or McAfee logo 2 or 3 times & then freezing, and the same problem I was having (once the net connect is established, entire PC locks up), and just general mayhem.

Look at what this poor lady went through:

Quote:
Having twice installed the new version, with complete uninstall/cleanup/reboot at all the usual points, the end result (at least the 2nd time, since the 1st time was an in-place upgrade) was a seemingly perfectly installed McAfee 2010 and a computer which could only boot into SAFE MODE.
Safe mode with networking -> BSOD and a "driver-IRQL-not-less-or-equal" error message before it and the stop code disappeared.
Normal mode boot -> just a BLACK SCREEN at a point after the Windows logo appears, but before the login screen. TWICE.
Complete removal of the McAfee from the system restores the computer to completely normal booting and behavior. TWICE.
That is where I am now: computer is fine, so long as there is no McAfee 2010.
I think she summed it up well - Computer is fine so long as there is no McAfee 2010

I repeat...they can go blow a goat

On a good note, I'm finding Comodo firewall has a lot of settings/features, but seems to be working out good thus far. I only have the firewall with advanced features, since the AV part of it didn't get so good reviews.

codyw

My gosh...you will NEVER hear anything like this about Norton.
At least, I haven't...
I feel so bad for all those folks who are experiencing problems.

madtownidiot

NIS 04, 05, and 06 were probably just as bad for a computer as most malware.. I remember working on an Dell a few years back that had a GB of RAM and a pentium D (top of the line for its time) that ran at 25 to 40% CPU usage just sitting idle and would get stuck at 100% CPU for 3 1/2 hours during a system scan. Boot time was a blazing fast 22 minutes.. After I wiped the HDD completely and replaced Norton with AVG free it never had another problem... And I've lost count of how many computers I've fixed simply by getting rid of McAfreeze,..

@malexous.. i was just being facetious about the removal tool thing... well.. then again maybe not. I've heard the same from numerous others. that Norton is improving, but when I get burned by a company, I almost never use their products again.. And Symantec still recommends using the removal tool to uninstall its software

malexous

We used Norton for a few years around 2005 on a Dell Dimension 4500 (256 RAM). When re-subscribing we opted to not subscribe to the latest version because it always cost a bit more (and I knew nothing about security back then). When performing a full system scan the PC was unusable.

We switched to AVG 7.5 Free and were actually able to use the computer during a full system scan.

I never expected to use Norton again but once my brother recommended Norton 2009 I couldn't ignore it. He knew about our experience with it in the past.

Used Norton since (2009/2010/2011) and it is nothing like it once was.

madtownidiot

That's good to know, but still kind of hard to tell if it's products really have improved or if computers have just gotten so much faster that the system load with norton installed is just a manageable percentage.. I'll remain skeptical, but I no longer recommend people get rid of norton, especially if they're happy with it



malexous

It's still not the lightest but if you monitor Norton 2011 Beta's CPU and I/O usage, you'd think it weren't doing anything.

codyw

I am using NIS 2011 beta and it seems stable. I have seen betas out there that are so unstable it's practically impossible to look at them.

Petey7

OMG, just imagine a McAfail beta

codyw

I can't imagine...

madtownidiot

I think I could... but what I'm picturing probably isn't appropriate for a public forum

Borg 386

Quote�� Quote: Originally Posted by madtownidiot View Post
I think I could... but what I'm picturing probably isn't appropriate for a public forum

Night Hawk

I think if you found a Mc A(pius failure) fee beta and decided to install it any other present protections would alert you to an I-Worm! "phony av program detected .. alert! alert!"

As for removal tools provided by various companies to followup on any problems seen when going to uninstall a program those are mainly geared to clean up any leftovers in the system registry. Any folders remaining can then be manually removed if still present afterwards.

Any software company that deals with corporate sales will be to have one available. For Mcrud Asure2fail fee the best idea is never to install that one in the first place! 11yrs. later and they still haven't made any improvements!

codyw

I've always wondered something...since McAfee's home products don't work, I wonder if their corporate products work? On the website, they say that their endpoint security has strong protection leveraged with other technology. Does it? Does anyone know? I haven't ran into anyone yet who has asked me what they recommend they get for their business as computer protection. I would probably tell them to get Symantec's Endpoint security but I was quite curious on what McAfee's corporate products were like...

Petey7

We have McAfail enterprise edition on the computers at school. We also have a policy saying that all computers must have an AV installed to connect to the schools network (software has to be installed to check). It definitely slows the computers down, and some of them failed to update once. The IT people still can't get them to reconnect to the internet. Based on that, my opinion isn't high.

codyw

You would think that after not getting them to reconnect that they would look to the security software and not the computers. That would be my open line to say, time for a new security investment. The only part that corporations probably hate is researching what works and what doesn't.



Petey7

The problem is that the only way to update McAfee is online, but the Cisco software won't let a computer without an active, up-to-date AV connect to the network. Since McAfee needs to be updated, the computers aren't allowed to connect, but McAfee can't be updated without being connected to the internet. They pretty much hung themselves, so its not all McAfee's fault. I'm already biased against McAfee, so I prefer to place part of the blame on their software which failed to update for no apparent reason. I've had a couple long conversations with the IT people at school about it and they can't figure out what the problem was that prevented the updates from installing, and the schools president won't give them permission to remove the restrictions on network use. It's all pretty ridiculous.

Night Hawk

The restrictions are inplace by school policy for obvious reasons there. The decision to replace Mc something A fail free or fee would be a decision the administration would need to be convinced of would be necessary. That would also mean temporarily allowing exceptions likely through the firewalls they have inplace.

The IT people need to show how MCsickof Afoobar is a total waste of time and have a strong case. Other then that will be something in limbo where they will continue to have a reason to keep employing tech people to work on continual problems rather then a working one time solution.

It's all in the "necessary expenses" they can figure into the school's budget which includes paying for the newer version of same rather then smart shopping for what would work. It's the typical hand in hand burocracy type thinking applied there. "Any decision must go through the board and that's final!"

The ISP the school uses would obviously be endorsing it being what they provide. "We'll use what the ISP recommends!"

codyw

This ought to be a good school year for me. My school district recently switched to Verizon and they are using McAfee, which is provided by Verizon. All I have to say is, they will have problems, and if I ever bring home a virus or other malicious file on my USB drive because they have software that doesn't work, I WILL be complaining! I try and keep all the computers on my network free of malware, so you can see where this would be a big issue.

Borg 386

Quote�� Quote: Originally Posted by codyw View Post
I've always wondered something...since McAfee's home products don't work, I wonder if their corporate products work?
Well, the school ran McAfee corporate software, they had a virus that wouldn't go away, and for about 3 months, every time I got home & plugged in my FD, MSE detected a virus/worm.

When I would scan the drive with McAfee, it showed "all clean".

There's your answer....as far as I'm concerned, nothing from McAfee works

Yeah codyw, school starts for me on the 23rd....whee. After the 22nd, I have no life for 4 months...hopefully they have changed their AV from McAfee although I doubt it

Night Hawk

Need more be said? I haven't run across very many that haven't drawn the exact same conclusions. With 99% of users having nothing but complaints you would have thought after all these years they would have gotten their act together. Obviously not!

codyw

I am always seeing advertisements on website for McAfee products. And I just have to shake me head, I agree with you Night Hawk, they should be getting their act together. Now that I know how bad McAfee's corporate products are, I think that's what my school is going with. Since I also have Macintosh systems on my home network, they also have Norton on them. Since there aren't a whole lot of viruses out for Mac, I'll just scan my USB drive on my Mac before I plug it into my PC that way I'm left with no headaches. Norton for Mac seems to have a good detection and real-time engine (Auto-Protect).
I've seen people plug an infected USB drive into their PC and literally infect it to the point of just screaming!

Borg 386

Yepperz codyw, that's exactly what happened at our school. People plugged in their FD's, took it home & got their PC's messed up. Most notably our writing class, where the teacher would try to access something and it took 3 - 5 minutes to load. I took a look at his PC, overrode the lockouts for the task manager and saw his PC was using 97% net usage and 95% cpu usage. Even when nothing was running. Except for the 5 or 6 programs listed that were obviously worms/viruses.

When I pointed this out to him, he told me "The school has an AV program". I said "Yeah...I guess you can call it that if you wanted to".

WTG McAfee Corporate

I posted an announcement on the Black Board Site for everyone to d/l MSE into their PC's and run it every time they got back from school (although for the most part, as soon as you plugged in your FD MSE instantly detected it and quarantined/deleted it).

Some people told me that their PC's were messed up the same way as the class PC was (High net/processor usage).

I wonder what new viruses await us as we start the new year...

codyw

I hate to think. There's always a new virus emerging every day. Some of them are nasty enough to send your computer to the repair center or worse. I'm pretty good when it comes to removing viruses and stuff but it's a pain!

Night Hawk

VIPRE will also bring up an immediate prompt for scanning flash drives or any external hard drive when plugged in and auto detected by Windows. Any better written program will see this protection prompting.

The problem seen at a school however means proving a strong case to the board of directors or whoever runs it that a better program is needed. Simply coming from any student however wouldn't be enough to convince them that any change was needed however. You simply have to take your own precautions from the beginning.

codyw

Agreed - usually it would take something bad happening to reconsider an otherwise working antivirus, unless you can do performance or regression testing under their blessing to make sure they're not paying for more than they bargained for. A previous employer used to do this every year, although they had the ability to give us time and budget to performance test our software loads to make sure they performed well at what they were supposed to do, and didn't negatively impact system performance when running. McAfee was in for two years, until it got really bloated and failed both perf tests. It was replaced with Symantec, although from what I heard from a colleague that still works there that SEP got bumped out by Forefront last year after it took down a decent part of the corporate office when it flagged a critical application file as a virus.



Borg 386

Since I use NIS 2010, I didn't notice if it has a feature in it that scans removable drives upon plugging them in. Normally, I just right-click the drive and immediately scan it after plugging it in.

Night Hawk

Quote�� Quote: Originally Posted by Night Hawk View Post
The problem seen at a school however means proving a strong case to the board of directors or whoever runs it that a better program is needed. Simply coming from any student however wouldn't be enough to convince them that any change was needed however. You simply have to take your own precautions from the beginning.
That's it Night Hawk, I brought it to their attention several times, since one of the classes was right down the hall from the server room. I usually got a lame reply of some kind like "We're looking into it".

I finally told them "You've been looking into it for 3 months now & everyone is still getting infected!" They didn't like that....

It was a regular occurrence to go to your class and sometimes your PC wouldn't be working because the virus hosed it....

Maybe I should sneak into the server room & put MSE on it....

Oh yeah...another casualty of McCrappy....I ran a SFC a week before this happened...I ran it after the debacle and look what I found:

{10}]"tcpmon.ini" of Microsoft-Windows-Printing-StandardPortMonitor-TCPMonINI, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = , Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
2010-08-10 12:20:45, Info CSI 0000010f [SR] Cannot repair member file [l:20{10}]"tcpmon.ini" of Microsoft-Windows-Printing-StandardPortMonitor-TCPMonINI, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = , Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
2010-08-10 12:20:45, Info CSI 00000110 [SR] This component was referenced by [l:198{99}]"Microsoft-Windows-Foundation-Package~31bf3856ad364e35~x86~~6.1.7600.16385.WindowsFoundationDelivery"
2010-08-10 12:20:45, Info CSI 00000113 [SR] Could not reproject corrupted file [ml:520{260},l:46{23}]"\??\C:\Windows\System32"\[l:20{10}]"tcpmon.ini"; source file in store is also corrupted

Thanx McAfee!

codyw

Isn't that delightful?! Too bad you couldn't bring your own with a different av program entirely installed and hear people ask why yours is the only one running! That would tick the school's staff off royally after having given you the usual "brush off"!

Don't think for a moment Mc A foo isn't giving the school a break on prices. Just like any other institution once they've made a decision on something it's "Mission Impossible" trying to sway them since you are only a student that comes and goes while they live there. That's how they look at things.

(in fact they'll likely simply pass the buck by saying one of our students brought in a virus.)

Night Hawk

Of course! Blame it on the students! That's probably what most of them would do anyways. They would look at the ways how students could be infecting the school computers (e.g. opening personal emails with or without attachments, thumb drives, bad websites) who knows. I can't believe that there is something as bad as McAfee's corporate products on the web that just don't work. As much as they advertise them, you would think that they would work and live up to what they are supposed to. But apparently not.

codyw

Unfortunately some companies are nothing but mere "profit houses" looking at the bottom dollar as to how well the sales are over offering the actual support base. I've run into that with other types of softwares and software support simply lacking for hardwares and devices sold in retail stores as well.

Sometimes the buy cheap ends up being the very limited or no support at all situation. "cheap support"!

(seen that with low cost digital camcorders that come without any software disk and no downloads available at the manufacturer's site!)

Borg 386

The way I look at it - if a company is bad, they have poor support, and/or charge you for every time you call, their products don't live up to the means they should as advertised, they are not worth buying. In a world of computer threats today, how thousands emerging everyday, you NEED stable and strong protection, not a suite that just tells your computer that it has one but then sits there when you're being attacked.

codyw

OK, the way I see it is like this:

It's a school, of course you are going to have students bringing in infected files or going to questionable sites.

But this is where the schools responsibility comes in, to expect behavior like that and compensate for it the best they can. By using a strong, proven AV, since it's basically a "Free for all" when it comes to files, websites and what not.

Not everything catches everything, but when you have a persistant virus that's been in the system for 3+ months and the AV you're using isn't weeding it out, then it's time to switch!

Another disturbing thing I've seen, I've walked past the server room several times, it was wide open with no one inside.

Night Hawk

It sounds like the personnel in the server room could careless! I guess if they want to have infected computers on their network, then that is their choice.

Guest

What that shows is a lack of security in other areas besides which av program is being run! Sloppy for sure!

One reason why the av program here is favored over others is that it combines various protections along with a good firewall. Even when going to download a manual for a board from one company one of the regional links was blocked due to something it detected. I had to put the US link in as an exception on a name brand companie's site showing it can be a little overprotective at times!

codyw

If they are keeping it just because the firewall is good, they better reconsider the AV itself.



Night Hawk

If you referring to my last post that is for a totally different software. And that is at the exact opposite end of the spectrum! Mc Afoo Cs on the other hand is a guaranteed complaint from anyone it uses that one!

UPDATE: You will not believe this one but it may turn out to be something better in the long run! Intel to buy McAfee for $7.68 billion

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