Thứ Bảy, 9 tháng 7, 2016

Dad's computer, desperately want to save :( part 1


Dom

Hi guys, me again.
I have to say, this problem has nothing to do with Windows 7, or any other OS. The problem is worse, and to do with its hardware. I hope some of you guys with experience may know how to help me.
Story: -
Yesterday afternoon, my dad was on his old laptop, an Acer Aspire 1360 trying to get his internet to work on his USB wireless adaptor. When he plugged it in, the computer wouldn't detect it. So I set about prising apart the two out cases of the USB stick. I found, where the USB plug and the solders weren't all connecting up with eachother. So what we did, was plug it in without the case, and use our thumbs to make the contacts meet. It worked, and the laptop picked up the adaptor. But to all stupidity (but in my defence, I have had no experience of hardware issues in my life before, and had no idea where static electricity came in the line) I put the edge of a metal spoon, on the contacts, then suddenly the whole laptop just died.

Pressing the power button was useless. It was then we realised static in the spoon must've shorted out the electrics in the adaptor, then travelled through to the laptop circuits. My dad thought that it was no use trying to fix it, it was probably 10 years overdue warranty () and the laptop was very slow either way. He put it on my lap, and said "Here's an early Christmas present". I told him he had all his business files, personal data still on the HDD. It was then he told me to try and take out the HDD and maybe get it to life in my laptop.

I took it to my room, and began disassembling it. And man, I think I've learned a lot. I took off the casing (there was lots of it) and managed to get to the circuitry beneath the keyboard. Just out of curiosity, I decided to take out all the screws and see if there was anything interesting. To my delight, I found the actual CPU beneath a heat sink (very easy screws to get off ), pushed on the 'latchet' and off came the CPU. I was amazed, never actually seeing or holding one of these things in person in my whole life. I put it back after a period of staring at it.

After that I tried removing every other piece of hardware inside, including the CD ROM drive, the touchpad, the RAM (will become important later on) disconnecting the keyboard, removing the screen (I cut off the wires, thinking I would not need it again ) etc. till none of it was left untouched. It was then, after boredom, I decided to try turning on the PC again. Lo and behold, the heatsink fan started spinning, I heard some clicking of the hard drive, and it was alive for about 10 seconds, then suddenly powered off. I kept on turning it on and off, to see if I could get any more life out of it (each time it stayed on for a bit longer or a bit shorter). Of course, I didn't have the screen on it so I couldn't tell if it was actually doing anything the time the fans were spinning. By now, it was about 11 pm at night (usually half nine for me) and decided to give it a rest.

The next morning (this morning) I tried turning it on again. Same as before, but I jumped out of my seat as I heard loud beeps coming from somewhere underneath the motherboard; there were 4 beeps. I went about searching on the internet and found a page which identifies the amount of beeps and the causes. As it was something to do with hardware, I took everything out, one at a time, each time booting up and the same beeps happening each time. I had tried everything I thought of, then I realised there was the RAM module on the underside of the case. I took it out, booted up the laptop and there were no beeps emitted. I put it back in, the beeps there again. I tried the stick in a different slot, still beeping. Removed it again, no beeps.

I thought this was very strange, as I had no idea how a module of RAM (192 mb worth ) could have got broken overnight.

I decided to ask for help here, and well, here's what you got.

So, please can some of you help, my dad would be so grateful if I could do something to help either put the hard drive in my laptop, or otherwise get his laptop working.
We would appreciate so very much, thank you in advance,

Dom.



richc46

The post beeps can dignose the specific problem. With the make and model of the computer and an exact decription of the beeps, we can help diagnose.
Example 2 long and one short beep etc.
We know that it is hardware.

Dom

4 short beeps.
Mentioned in OP

richc46

Yes, sorry, that was mentioned, quite a bit of information in that post.
Ill see what comes up with 4 beeps. Be back soon.

LiquidSnak

So, you cut the wires to the screen? The only way to repair that is replace the connector or solder the wires back together, which will be a very tedious process, and if you are new to solder work, not fun at all. It should be pretty simple to do two things

One, swap the hard drive with your own, and boot it up. Burn files to DVD's and enjoy.

Two, external drive enclosure, and plug the hard drive in via that. Take ownership of the files, change permissions, copy files, and enjoy an external storage device

Barman58

Dom,

I would concentrate on recovering your dad's data from the HDD, If you have an old desktop this may be easier that trying to use a laptop.

As this is an oldish laptop you more than likely have an IDE interface drive and by attaching to a spare IDE port on a desktop (I would probably just swap it with the CD/DVD drive), you should be able to recover the data.

If you do not have a desktop and to prevent potential problems for your working laptop have a look at an external drive case and then you can use USB to transfer to another computer either yours or any new one your father buys.

These enclosures are available at PC world for not too much so would be available on-line for a lot less

Dom

Quote�� Quote: Originally Posted by LiquidSnak View Post
So, you cut the wires to the screen? The only way to repair that is replace the connector or solder the wires back together, which will be a very tedious process, and if you are new to solder work, not fun at all. It should be pretty simple to do two things

One, swap the hard drive with your own, and boot it up. Burn files to DVD's and enjoy.

Two, external drive enclosure, and plug the hard drive in via that. Take ownership of the files, change permissions, copy files, and enjoy an external storage device
I happened to have tried soldering at school... pretty easy I must say.
Since my own laptop is so much more modern than my dads, it will be very unlikely that the two HDDs have ATA connections.

If they both have the same connections/plugs I can store my dads files on my own external HDD, as we don't have any blank DVDs/CDs at the moment.

Thanks for the suggestions, greatly appreciated, I'll see what I can do to save my dads files
As for the laptop, he would probably prefer that to work again, but beggars can't be choosers

richc46

Get the data as suggested and then we can work on the beep codes

Dom

Quote�� Quote: Originally Posted by Barman58 View Post
Dom,

I would concentrate on recovering your dad's data from the HDD, If you have an old desktop this may be easier that trying to use a laptop.

As this is an oldish laptop you more than likely have an IDE interface drive and by attaching to a spare IDE port on a desktop (I would probably just swap it with the CD/DVD drive), you should be able to recover the data.

If you do not have a desktop and to prevent potential problems for your working laptop have a look at an external drive case and then you can use USB to transfer to another computer either yours or any new one your father buys.

These enclosures are available at PC world for not too much so would be available on-line for a lot less
No desktops in the house I'm afraid.

I can take pictures of the drive interface if you wish, and the laptop itself maybe.

LiquidSnak

If it is SATA, it will have a small connector for data. If it is IDE it will have a wide connector with several pins.

Dom

Quote�� Quote: Originally Posted by richc46 View Post
Get the data as suggested and then we can work on the beep codes
Will take some, as my dad does not like ordering things online, and when I go back to school this Tuesday we will not find time to go down to the nearest computer sshop.



Dom

Quote�� Quote: Originally Posted by LiquidSnak View Post
If it is SATA, it will have a small connector for data. If it is IDE it will have a wide connector with several pins.
Wide connector wide lots of pins Thanks for clearing that up. So I need to find an IDE HD enclosure online?

Barman58

Here's one ....

Best Value 3.5" IDE & SATA HDD Enclosure Aluminium USB 2.0 (USB-HD3.5SI-1) - dabs.com

And due to the stock situation it will give you time

LiquidSnak

StarTech.com 2.5in Silver USB 2.0 to IDE External Hard Drive Enclosure Storage enclosure- IDE

Startech will get it done

alphanumeric

Keep in mind that a 2.5 inch IDE (laptop) drive has a different connector than your 3.5 inch IDE (desktop) drive. One won't connect to the other without an adapter. Also if you swap your current laptop hard drive "that has your OS on it", with the drive recovered from the dead laptop, its going to try and load the OS and drivers from the dead laptop on the newer laptop. That might not be a good idea. My recommendation would be to buy an external enclosure or something like this.
Buy the Ultra USB 2.0 to IDE/SATA Cable Adapter at TigerDirect.ca

Dom

Thanks for the suggestions everyone
I'm sure my dad will be happy about this, and Rich, if the problem can't be solved with the POST beeping, I guess I can use the dead laptop for my own little experiments

TVeblen

Hey Dom. Sorry to hear of your "adventure"

The others seem to have the data recovery covered well, so I'm just going to mention the repair part of your post.

I have to start by emphasizing the importance of proper static precautions when working on computers and hardware - even the parts in a broken machine! You can do further damage by mishandling things like processors even with no power applied. So discharge any static on your hands before touching anything and always put parts on anti-static surfaces.

The Phoenix BIOS beep code list does not have a 1-1-1-1 code. But 4 short beeps could be interpreted as "continuous short beeps", and that indicates a system board or power supply problem in a Phoenix BIOS. The USB ports are connected to the Southbridge circuitry on the motherboard. Most likely the short circuit caused by the spoon, or static charge, burned out a component of the Southbridge, but unfortunately that charge can travel further up-line. There are grounding protections normally built in to that circuitry but it is hardly useful on a laptop which is disconnected from earth ground. But if those "fuses" did protect the motherboard then it is theoretically possible to repair it, but you would need a degree in electrical engineering (or an engineering friend) to do that. Way beyond my skill set.

Your case sounds promising, as you are getting some life from the board. You may have got "lucky" and the short took out a replacable part of the board. But your first step would be to reattach the display panel.

If you want to repair that unit you probably want to start looking for a used copy of that laptop to cannibalize for a motherboard. You may be able to find a replacement board, but it's probably cheaper just to buy the old laptop. If you get the display working you can start doing some diagnostics to see if you got lucky, but just in case, you could get started.

Good luck!

Pusspa

have you tried hooking an external monitor to the laptop?

Dom

Quote�� Quote: Originally Posted by Pusspa View Post
have you tried hooking an external monitor to the laptop?
No, I haven't. How come we didn't think of that? +rep
I'll see what happens.

Dom

Some interesting observations here....

When I had my VGA monitor cable hooked up before I power up the laptop, after a few seconds it shut down. But when I took out the cable, started it up, it didn't shut down, so I plugged the cable back in and into the monitor. Nothing came up on the screen, no BIOS screen, nothing. Then the monitor shut down, and the laptop carried on running.

I have managed to find the hibernate switch (which gets pushed down when the laptop lid closes) does not work either, so something is causing the computer to not load everything.


UPDATE: When putting my current Acer laptops AC adaptor into my dad's, it continues running, but when I pulled it out the old laptop shuts down. Now it won't boot back up again

UPDATE 2: Plugging it in again and out, the laptop without the AC adaptor starts up again Very weird.

Dom

Okay, about the external drive enclosures, I am confused about the sizes. There are 2.5" enclosures and 3.5" enclosures. My dads HD is 2.5" one way, and 3.5" the other. I really should know this



alphanumeric

It's width not length. A 3.5 inch wide drive is normally what you find in a desktop PC. It has the 40 pin IDE connector and the 4 pin power connector. 2.5 inch wide IDE laptop drives only have the connector for the ribbon cable. Power comes in on that connector along with data. I don't remember how many pins are on that cable. From the sounds of it you have the smaller 2.5 inch drive. It came out of a laptop so it should be the smaller type drive.

EDIT: if it's a SATA laptop drive it will have two connecotrs, a SATA data connector and a SATA power connector. Just Google the part or model number on the sticker on the drive and you should be able to find all the info you need to nail it down.

Dom

Quote�� Quote: Originally Posted by alphanumeric View Post
It's width not length. A 3.5 inch wide drive is normally what you find in a desktop PC. It has the 80 pin IDE connector and the 4 pin power connector. 2.5 inch wide IDE laptop drives only have the connector for the ribbon cable. Power comes in on that connector along with data. I don't remember how many pins are on that cable. From the sounds of it you have the smaller 2.5 inch drive. It came out of a laptop so it should be the smaller type drive.

EDIT: if it's a SATA laptop drive it will have two connecotrs, a SATA data connector and a SATA power connector. Just Google the part or model number on the sticker on the drive and you should be able to find all the info you need to nail it down.
Thanks for this It is a 2.5" IDE drive... about 40-45 pins.

alphanumeric

I made a typo in my other post. It should have been "40" pin IDE connector, not 80. The cable has 80 wires but the connector only has 40 pins.

strollin

Quote�� Quote: Originally Posted by alphanumeric View Post
It's width not length. ...
Technically speaking, it's neither length nor width. It refers to the diameter of the platter inside the drive.

karlsnooks

As BarMan and others have suggested:

Save the date, first and foremost. Concentrate on solving this problem.

Forget trying to fix the boat anchor. A little knowledge is a dangerous thing. You do not want to destroy your own laptop also-don't switch components, adapters, batteries between the two.

kodi

Quote�� Quote: Originally Posted by LiquidSnak View Post
This is what you need to get the data off quickly and safetly.
If you use another brand it must have/be three things
1. 2.5in
2. Ide and NOT Sata
3. USB 2.0 NOT Usb 1.0 (too slow)

Dom

Thanks everyone

Karl, don't worry I haven't fried my working laptop All I have done with the old dead laptop, is take out all the components, take out the motherboard then rest it on my desk, and then put all the components back, with no original case. It looks pretty neat to me
Hopefully my dad will buy that Startech drive enclosure sometime this week, he's willing to do anything to get back precious photos of me as a baby and some important work files

LiquidSnak

That Startech enclosure will treat you right.

I use all Startech screws in my builds. Sorry to hear that the laptop is a doorstop now, but it's a good learning tool. (somewhat expensive though it may be)

Dom

Quote�� Quote: Originally Posted by LiquidSnak View Post
That Startech enclosure will treat you right.

I use all Startech screws in my builds. Sorry to hear that the laptop is a doorstop now, but it's a good learning tool. (somewhat expensive though it may be)
Hell yeah I've learnt alot
Although, I could order these parts for more learning :-

Hynix 512MB DDR 333MHz PC2700S HYMD564M646A6 LaptopRAM - eBay (item 300486706959 end time Nov-27-10 11:29:08 PST)

http://cgi.ebay.com/ACER-ASPIRE-1360...#ht_1283wt_907

ACER ASPIRE 1360 1362LC 15" SCREEN CABLE 50.49I02.011 - eBay (item 140331033523 end time Nov-25-10 07:39:47 PST)

Toshiba IDE ATA MK2023GAS 2.5" 20GB Laptop Hard Drive on eBay (end time 01-Nov-10 17:06:33 GMT)

And maybe a new processor to spice things up a bit

NEW AMD Athlon 64 3200+ 2.2GHZ Socket 754 ADA3200AIO4BX on eBay (end time 10-Nov-10 16:39:50 GMT)

LiquidSnak

Rebuild it!

Though I would buy that processor with some dubiousness. It might not work in your laptop, even though it is the same socket.



Dom

Quote�� Quote: Originally Posted by LiquidSnak View Post
Rebuild it!

Though I would buy that processor with some dubiousness. It might not work in your laptop, even though it is the same socket.
Yeah, processor is optional.... But an upgrade from 192 mb of RAM and 1.6 GHz 2 core processor would be nice!

TVeblen

You seem to be discounting the most probably damaged part: the motherboard.

But if it's just a science project, then knock yourself out!

Dom

Quote�� Quote: Originally Posted by TVeblen View Post
You seem to be discounting the most probably damaged part: the motherboard.

But if it's just a science project, then knock yourself out!
Well, either way, if I don't buy a new motherboard yet, I'll definitely know if the old one still works or not. My dad plans to buy each piece of hardware one at a time to conserve some money. But if I am gonna do that, I want to know if adding working parts to a dead motherboard will harm the new hardware in any way?

alphanumeric

You do know that you will have to replace that laptop motherboard with an exact replacement don't you? It's not like swapping motherboards in a desktop PC. I would be very surprised if you didn't damage some parts on the existing motherboard when you shorted out the USB port with the spoon. If you blew some voltage regulation circuits and your voltages are high, you could damage any new components you try in the damaged motherboard. It's not a road that I would take. Finding an exact replacement motherboard for that make and model laptop could be a tricky adventure and end in frustration.

Dom

Quote�� Quote: Originally Posted by alphanumeric View Post
You do know that you will have to replace that laptop motherboard with an exact replacement don't you? It's not like swapping motherboards in a desktop PC. I would be very surprised if you didn't damage some parts on the existing motherboard when you shorted out the USB port with the spoon. If you blew some voltage regulation circuits and your voltages are high, you could damage any new components you try in the damaged motherboard. It's not a road that I would take. Finding an exact replacement motherboard for that make and model laptop could be a tricky adventure and end in frustration.
Acer Aspire1360 - Motherboard on eBay (end time 12-Nov-10 12:40:00 GMT)

This looks exactly like the motherboard I'm holding in my hands
All the orange squares/dots/holes are in exactly the same place in the picture in real life.
And the "Aspire 1360" is the make/model of the dead laptop.

TVeblen

"Not Working"
(About half way down)

You could list yours at 11 p!

But you are on the right track. See if you can find a working one.

or, how about this: ACER ASPIRE 1360 LAPTOP & EXTERNAL DISC DRIVE SEE BELOW - eBay (item 380283628122 end time Nov-07-10 23:05:50 PST)

Dom

Found this one I expect is working.

http://cgi.ebay.co.uk/ACER-ASPIRE-13...ht_3197wt_1141

Barman58

Dom You have to scroll to the bottom of the page

Quote:
MOTHERBOARD TESTED AND AND SHOWED NO SIGNS OF LIFE, SOLD AS FAULTY, NO RETURNS, NO REFUNDS.





PLEASE ONLY BUY THIS BOARD IF YOU ARE A QUALIFIED TECHNICIAN OR

HAVING A QUALIFIED TECHNICIAN FIT IT FOR YOU!

Dom

Quote�� Quote: Originally Posted by Barman58 View Post
Dom You have to scroll to the bottom of the page

Quote:
MOTHERBOARD TESTED AND AND SHOWED NO SIGNS OF LIFE, SOLD AS FAULTY, NO RETURNS, NO REFUNDS.





PLEASE ONLY BUY THIS BOARD IF YOU ARE A QUALIFIED TECHNICIAN OR

HAVING A QUALIFIED TECHNICIAN FIT IT FOR YOU!
Yeah, as it was a faulty board, I won't buy it

TVeblen

Dom, if you buy the used laptop for 40 bucks with the bad hard drive, you just install your hard drive in it and you are done!



LiquidSnak

I would buy the second laptop, that way you have two lappys to cobble together into a working device. The military sells used HMMVW's in pairs at auction for that very purpose.

Dom

Well, my dad has just ordered that Startech drive enclosure, so when he has his business computer he can view his files And since its coming up to Christmas, he'll want a new computer anyway, so no point buying an old laptop all over again. I might as well buy parts off Ebay and build him a new computer (I've always wanted to build computers).

Funnily enough, that dead laptop cost him �1200 when he bought it... amazing how prices change over the years.

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