Not sure if anyone can help on this one, but I have been trying to get my sound card working after installing Windows 7. I have been going back and forth with the support pers from Creative for over a month and now it looks like they are dumping me because I cannot find the receipt for my purchase.
I have followed everything they have told me, uninstall and re-install, trying in a different PCI slot, but all I keep getting is that its installed, but in device manager I get the yellow triangle with an exclamation point and when I open it, I get the message "Windows cannot load the device driver for this hardware. The driver may be corrupted or missing. (Code 39)"
They instructed me to use the file SB24_PCDRV_LB_1_04_0090 to do the install.
I know its not a very expensive card, but its all I require and it worked fine when I was running Windows XP.
I hope someone can help, because I have run out of idea's to try.
The other thing about this is that I got so made, I just went and bought another sound card and nope it wouldnt work either??
I have followed everything they have told me, uninstall and re-install, trying in a different PCI slot, but all I keep getting is that its installed, but in device manager I get the yellow triangle with an exclamation point and when I open it, I get the message "Windows cannot load the device driver for this hardware. The driver may be corrupted or missing. (Code 39)"
They instructed me to use the file SB24_PCDRV_LB_1_04_0090 to do the install.
I know its not a very expensive card, but its all I require and it worked fine when I was running Windows XP.
I hope someone can help, because I have run out of idea's to try.
The other thing about this is that I got so made, I just went and bought another sound card and nope it wouldnt work either??
�� Quote: Originally Posted by redjeep 
Not sure if anyone can help on this one, but I have been trying to get my sound card working after installing Windows 7. I have been going back and forth with the support pers from Creative for over a month and now it looks like they are dumping me because I cannot find the receipt for my purchase.
I have followed everything they have told me, uninstall and re-install, trying in a different PCI slot, but all I keep getting is that its installed, but in device manager I get the yellow triangle with an exclamation point and when I open it, I get the message "Windows cannot load the device driver for this hardware. The driver may be corrupted or missing. (Code 39)"
They instructed me to use the file SB24_PCDRV_LB_1_04_0090 to do the install.
I know its not a very expensive card, but its all I require and it worked fine when I was running Windows XP.
I hope someone can help, because I have run out of idea's to try.
The other thing about this is that I got so made, I just went and bought another sound card and nope it wouldnt work either??
I have followed everything they have told me, uninstall and re-install, trying in a different PCI slot, but all I keep getting is that its installed, but in device manager I get the yellow triangle with an exclamation point and when I open it, I get the message "Windows cannot load the device driver for this hardware. The driver may be corrupted or missing. (Code 39)"
They instructed me to use the file SB24_PCDRV_LB_1_04_0090 to do the install.
I know its not a very expensive card, but its all I require and it worked fine when I was running Windows XP.
I hope someone can help, because I have run out of idea's to try.
The other thing about this is that I got so made, I just went and bought another sound card and nope it wouldnt work either??
I would run a system file check
SFC /SCANNOW Command - System File Checker
Ken
Hello redjeep Welsome to the Seven Forums!
Which model card are you running? There are several Audigy, Audigy 2, Audigy 4 and other models to choose from when looking for updates. The models that particular driver set is intended for are listed here.
Sound Blaster Live! 24-bit
Sound Blaster Audigy Value/SE/LS
Sound Blaster 5.1 VX
If yours isn't one of those they pointed you at the wrong update which never helps from the start.
Another item would be checking to see if the card is lifted up in the slot any in case you didn't see the new one seated down fully. By the looks of any yellow marks Windows isn't able to see any drivers fully installed and made active.
Also recheck the bios setting to be sure the onboard audio if present hasn't been re-enabled since that will hamper sound from an expansion card installed separately.
Which model card are you running? There are several Audigy, Audigy 2, Audigy 4 and other models to choose from when looking for updates. The models that particular driver set is intended for are listed here.
Sound Blaster Live! 24-bit
Sound Blaster Audigy Value/SE/LS
Sound Blaster 5.1 VX
If yours isn't one of those they pointed you at the wrong update which never helps from the start.
Another item would be checking to see if the card is lifted up in the slot any in case you didn't see the new one seated down fully. By the looks of any yellow marks Windows isn't able to see any drivers fully installed and made active.
Also recheck the bios setting to be sure the onboard audio if present hasn't been re-enabled since that will hamper sound from an expansion card installed separately.
ZigZag, thanks for the reply, I checked the files, no problems.
Nighthawk, I have the Sound Blaster Audigy SE. I checked the seating of the card and its in good. The on board audio has been disabled. I even tried enabling it and then disabling it. This is the message I get in the sound card properties
Windows cannot load the device driver for this hardware. The driver may be corrupted or missing. (Code 39)
Nighthawk, I have the Sound Blaster Audigy SE. I checked the seating of the card and its in good. The on board audio has been disabled. I even tried enabling it and then disabling it. This is the message I get in the sound card properties
Windows cannot load the device driver for this hardware. The driver may be corrupted or missing. (Code 39)
Try this one "SB24_VTDRV_LB_1_04_0065A.exe"
I also have audigy se and tried anything to make it work.
It is also the last driver that support "what u hear" recording.
Installed it through device manager update driver.
(rename exe to zip and extract)
-system
-dev. manager
-update
Drivers/wdm/
-ctzapxx.ini
I also have audigy se and tried anything to make it work.
It is also the last driver that support "what u hear" recording.
Installed it through device manager update driver.
(rename exe to zip and extract)
-system
-dev. manager
-update
Drivers/wdm/
-ctzapxx.ini
If you have Intel board check to make sure have installed INF drivers for your board. Also I used the drivers for Vista and worked fine.
�� Quote: Originally Posted by Six9siX Try this one "SB24_VTDRV_LB_1_04_0065A.exe"
I also have audigy se and tried anything to make it work.
It is also the last driver that support "what u hear" recording.
Installed it through device manager update driver.
(rename exe to zip and extract)
-system
-dev. manager
-update
Drivers/wdm/
-ctzapxx.ini
I also have audigy se and tried anything to make it work.
It is also the last driver that support "what u hear" recording.
Installed it through device manager update driver.
(rename exe to zip and extract)
-system
-dev. manager
-update
Drivers/wdm/
-ctzapxx.ini
Should I be able to see this file??
�� Quote: Originally Posted by rhuds13 If you have Intel board check to make sure have installed INF drivers for your board. Also I used the drivers for Vista and worked fine.
I see
have disk search not show that name like in explorer
try this
have disk search not show that name like in explorer
try this
�� Quote: Originally Posted by Six9siX I see
have disk search not show that name like in explorer
try this
have disk search not show that name like in explorer
try this
The best option now is to remove what you have on and run a manual check for Windows updates. Use the "custom" not "express" option and check on the optional updates for hardwares and softwares to see if the updates will match the correct set.
Typically the web updater part of the installer will see the correct drivers go on when running the installer. The other thing that would explain the new card not working if you are no longer seeing yellow marks is the need to go into the Control Panel>Sound and set the default playback device if found other then the card as well as the audio console launcher's mixer.
If you didn't get into a bad replacement card and everything else seems to be installed correctly the configuration as well as going over the WMPlayer wizard should get the sound working.
Typically the web updater part of the installer will see the correct drivers go on when running the installer. The other thing that would explain the new card not working if you are no longer seeing yellow marks is the need to go into the Control Panel>Sound and set the default playback device if found other then the card as well as the audio console launcher's mixer.
If you didn't get into a bad replacement card and everything else seems to be installed correctly the configuration as well as going over the WMPlayer wizard should get the sound working.
�� Quote: Originally Posted by Night Hawk The best option now is to remove what you have on and run a manual check for Windows updates. Use the "custom" not "express" option and check on the optional updates for hardwares and softwares to see if the updates will match the correct set.
Typically the web updater part of the installer will see the correct drivers go on when running the installer. The other thing that would explain the new card not working if you are no longer seeing yellow marks is the need to go into the Control Panel>Sound and set the default playback device if found other then the card as well as the audio console launcher's mixer.
If you didn't get into a bad replacement card and everything else seems to be installed correctly the configuration as well as going over the WMPlayer wizard should get the sound working.
Typically the web updater part of the installer will see the correct drivers go on when running the installer. The other thing that would explain the new card not working if you are no longer seeing yellow marks is the need to go into the Control Panel>Sound and set the default playback device if found other then the card as well as the audio console launcher's mixer.
If you didn't get into a bad replacement card and everything else seems to be installed correctly the configuration as well as going over the WMPlayer wizard should get the sound working.
Windows cannot load the device driver for this hardware. The driver may be corrupted or missing. (Code 39)
At past times when there was any headache getting the drivers and application on for the different model series by Creative I would wipe what was on totally and restart a few times even before going to install from the cd or download off their support site. Once the installer is running then the new hardware found message is commonly seen.
The right click on the DM items never seemed to work out while the web installer should see the card right away if good and proceed to install the correct drivers without any yellow marks to find later. The updates are first downloaded into a designated folder for keeping onhand and installed from there where you can fall back to that when browsing with the right click option if a driver gets knocked out not before they are first on and initialzied.
One thing found that matches the idea of completely removing the drivers and registry entries for them followed by full system restarts to clear any still loaded is Code 39 Error Resolution
That reference has several branch offs to other definitions to cover typical registry errors usually seen with a bad download or bad install. Here ir used to be a problem seen more often with XP then Vista or 7 as far as getting the drivers to take and installing the audio console laucher and volume control panel shortcut made from that.
Follow the steps seen there and remember to reboot as you go along. It's usually a minor reg value hanging things up where the restart inbetween each step suddenly sees the web installer/updater get things going unless the new as well as original card are both bad to begin with having the first quit and the new one defective. Besides any registry errors a pair of bad cards can gum up the works too and explain the constant error unless you have a bad slot on the board itself.
The right click on the DM items never seemed to work out while the web installer should see the card right away if good and proceed to install the correct drivers without any yellow marks to find later. The updates are first downloaded into a designated folder for keeping onhand and installed from there where you can fall back to that when browsing with the right click option if a driver gets knocked out not before they are first on and initialzied.
One thing found that matches the idea of completely removing the drivers and registry entries for them followed by full system restarts to clear any still loaded is Code 39 Error Resolution
That reference has several branch offs to other definitions to cover typical registry errors usually seen with a bad download or bad install. Here ir used to be a problem seen more often with XP then Vista or 7 as far as getting the drivers to take and installing the audio console laucher and volume control panel shortcut made from that.
Follow the steps seen there and remember to reboot as you go along. It's usually a minor reg value hanging things up where the restart inbetween each step suddenly sees the web installer/updater get things going unless the new as well as original card are both bad to begin with having the first quit and the new one defective. Besides any registry errors a pair of bad cards can gum up the works too and explain the constant error unless you have a bad slot on the board itself.
�� Quote: Originally Posted by Night Hawk At past times when there was any headache getting the drivers and application on for the different model series by Creative I would wipe what was on totally and restart a few times even before going to install from the cd or download off their support site. Once the installer is running then the new hardware found message is commonly seen.
The right click on the DM items never seemed to work out while the web installer should see the card right away if good and proceed to install the correct drivers without any yellow marks to find later. The updates are first downloaded into a designated folder for keeping onhand and installed from there where you can fall back to that when browsing with the right click option if a driver gets knocked out not before they are first on and initialzied.
One thing found that matches the idea of completely removing the drivers and registry entries for them followed by full system restarts to clear any still loaded is Code 39 Error Resolution
That reference has several branch offs to other definitions to cover typical registry errors usually seen with a bad download or bad install. Here ir used to be a problem seen more often with XP then Vista or 7 as far as getting the drivers to take and installing the audio console laucher and volume control panel shortcut made from that.
Follow the steps seen there and remember to reboot as you go along. It's usually a minor reg value hanging things up where the restart inbetween each step suddenly sees the web installer/updater get things going unless the new as well as original card are both bad to begin with having the first quit and the new one defective. Besides any registry errors a pair of bad cards can gum up the works too and explain the constant error unless you have a bad slot on the board itself.
The right click on the DM items never seemed to work out while the web installer should see the card right away if good and proceed to install the correct drivers without any yellow marks to find later. The updates are first downloaded into a designated folder for keeping onhand and installed from there where you can fall back to that when browsing with the right click option if a driver gets knocked out not before they are first on and initialzied.
One thing found that matches the idea of completely removing the drivers and registry entries for them followed by full system restarts to clear any still loaded is Code 39 Error Resolution
That reference has several branch offs to other definitions to cover typical registry errors usually seen with a bad download or bad install. Here ir used to be a problem seen more often with XP then Vista or 7 as far as getting the drivers to take and installing the audio console laucher and volume control panel shortcut made from that.
Follow the steps seen there and remember to reboot as you go along. It's usually a minor reg value hanging things up where the restart inbetween each step suddenly sees the web installer/updater get things going unless the new as well as original card are both bad to begin with having the first quit and the new one defective. Besides any registry errors a pair of bad cards can gum up the works too and explain the constant error unless you have a bad slot on the board itself.
I'm starting to think that my only opition is to do a windows repair??
Ok, not sure if this is going to work, but I think Im going to try a PCI express sound card, it more money, but its worth a try.
Anybody have any comments??
Anybody have any comments??
Try (RevoUninstaller) it may help to look for and remove left over files. Then try just installing the drivers for Vista and not Win 7. The Vista drivers worked fine for me with other installs.
I was going to suggest a wipe of the drivers not the present Windows installation and trying out the downloads available for the previous version which is still compatible. On the other hand it can take a few extra attempts at times as well as making sure you see a full system restart for each step of the way to insure a full uninstall has taken place.
The older Audigy 2 series cards saw some problems there at times where you had to fight to get to take. But that was also seen with older installers. And then suddenly all went on well.
If you bought the new card retail you should have both an XP and Vista cd included with the card unless they finally have added one for 7 in. Generally the installer on disk will get everything going without fuss already being the correct app and drivers for that model series card.
The older Audigy 2 series cards saw some problems there at times where you had to fight to get to take. But that was also seen with older installers. And then suddenly all went on well.
If you bought the new card retail you should have both an XP and Vista cd included with the card unless they finally have added one for 7 in. Generally the installer on disk will get everything going without fuss already being the correct app and drivers for that model series card.
�� Quote: Originally Posted by rhuds13 Try (RevoUninstaller) it may help to look for and remove left over files. Then try just installing the drivers for Vista and not Win 7. The Vista drivers worked fine for me with other installs.
�� Quote: Originally Posted by Night Hawk I was going to suggest a wipe of the drivers not the present Windows installation and trying out the downloads available for the previous version which is still compatible. On the other hand it can take a few extra attempts at times as well as making sure you see a full system restart for each step of the way to insure a full uninstall has taken place.
The older Audigy 2 series cards saw some problems there at times where you had to fight to get to take. But that was also seen with older installers. And then suddenly all went on well.
If you bought the new card retail you should have both an XP and Vista cd included with the card unless they finally have added one for 7 in. Generally the installer on disk will get everything going without fuss already being the correct app and drivers for that model series card.
The older Audigy 2 series cards saw some problems there at times where you had to fight to get to take. But that was also seen with older installers. And then suddenly all went on well.
If you bought the new card retail you should have both an XP and Vista cd included with the card unless they finally have added one for 7 in. Generally the installer on disk will get everything going without fuss already being the correct app and drivers for that model series card.
Guys, this is driving me crazy, I have my Windows 7 all setup the way I want it, took lots of time, I dont want to do a another fresh install, can someone please help me..................
Don't give up
Hope U didn't messing with registry
because I did (wanted What U hear) (fresh install)
And the result was no sound at all after many restarts & driver installation.
Did U turn off some of the services ?? maybe they are the problem.
Hope U didn't messing with registry
because I did (wanted What U hear) (fresh install)
And the result was no sound at all after many restarts & driver installation.
Did U turn off some of the services ?? maybe they are the problem.
Hello,
Follow these steps :
1) Open Device Manager, locate your soundcard, right click it, choose Uninstall, check "Delete driver files" and click on OK. Reboot when prompted to do so.
2) Boot into Safe Mode:
For 32-bit: Open the \Windows\System32 folder and delete APOIM32.EXE, APOMngr.dll, CmdRtr.dll.
For 64-bit: Open the \Windows\System32 folder and delete APOMgr64.dll, CmdRtr64.dll.
Now open the \Windows\SysWOW64 folder and delete APOIM64.EXE, APOMngr.dll and CmdRtr.dll.
Now delete the following registry trees:
For 32-bit: HKEY_LOCAL_MACHINE\SOFTWARE\Creative Tech\Software Installed\APOIM
HKEY_LOCAL_MACHINE\SOFTWARE\Creative Tech\Installation\CTRedist\APOIM
For 64-bit: HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Creative Tech\Software Installed\APOIM
HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Creative Tech\Installation\CTRedist\APOIM
Then Download this Re: SB P17X Series Support Pack 2.7 (04/01/2010) -... - Creative Labs
Follow these steps :
1) Open Device Manager, locate your soundcard, right click it, choose Uninstall, check "Delete driver files" and click on OK. Reboot when prompted to do so.
2) Boot into Safe Mode:
For 32-bit: Open the \Windows\System32 folder and delete APOIM32.EXE, APOMngr.dll, CmdRtr.dll.
For 64-bit: Open the \Windows\System32 folder and delete APOMgr64.dll, CmdRtr64.dll.
Now open the \Windows\SysWOW64 folder and delete APOIM64.EXE, APOMngr.dll and CmdRtr.dll.
Now delete the following registry trees:
For 32-bit: HKEY_LOCAL_MACHINE\SOFTWARE\Creative Tech\Software Installed\APOIM
HKEY_LOCAL_MACHINE\SOFTWARE\Creative Tech\Installation\CTRedist\APOIM
For 64-bit: HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Creative Tech\Software Installed\APOIM
HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Creative Tech\Installation\CTRedist\APOIM
Then Download this Re: SB P17X Series Support Pack 2.7 (04/01/2010) -... - Creative Labs
In addition to the above before trying to install the modded driver pack have a look in,
C:\Windows\System32\DriverStore\FileRepository
and see if there are any folders named P17.inf_amd64_neutral (if 64 bit Windows) or P17.inf_x86_neutral (if 32 bit Windows), with both being followed by a series or numbers and letters (looking at his specs Capt. Jack should be able to confirm the folder name). These folders are where Windows keeps enough info to re-install (or for supported hardware when detected, of which as far as I know no Creative card has a native Windows driver) to install the drivers for various devices.
If it is there (or more than one), delete it as well before trying the modded driver pack.
If that doesn't get the driver to install we can then try manually installing the driver.
P.S. Would help if you could fill in the rest of your system specs. Depending on what motherboard and chispet you have, it could also need proper chipset drivers installed first before the sound card driver will install.
C:\Windows\System32\DriverStore\FileRepository
and see if there are any folders named P17.inf_amd64_neutral (if 64 bit Windows) or P17.inf_x86_neutral (if 32 bit Windows), with both being followed by a series or numbers and letters (looking at his specs Capt. Jack should be able to confirm the folder name). These folders are where Windows keeps enough info to re-install (or for supported hardware when detected, of which as far as I know no Creative card has a native Windows driver) to install the drivers for various devices.
If it is there (or more than one), delete it as well before trying the modded driver pack.
If that doesn't get the driver to install we can then try manually installing the driver.
P.S. Would help if you could fill in the rest of your system specs. Depending on what motherboard and chispet you have, it could also need proper chipset drivers installed first before the sound card driver will install.
When downloading direct from Creative following a clean install of 7 I grab both the app download for the audio console as well as the device drivers being two different downloads and run them apart seeing a restart after prompted by the first being the driver set. When the audio console launcher goes on afterwards the configuration wizard is what will get the sound working.
Note that has been seen with the Audigy 2 ZS Gamer, Audigy 4 Pro, and X-Fi XtremeGamer model cards. The 32bit 7 will even run the XP version of drivers as found recently when setting a temp install on an old clunker case while the main case was down. The web updater throughout each install saw the correct drivers downloaded and installed with only the last part being the selection of the playback hardware.
Another place besides simply opening up the Playback tab in the CP>Sound would be a look at the speaker properties to be sure nothing is disabled if you are no longer finding yellow marked items in the device manager. Yellow marks simply show the drivers never went on fully.
Note that has been seen with the Audigy 2 ZS Gamer, Audigy 4 Pro, and X-Fi XtremeGamer model cards. The 32bit 7 will even run the XP version of drivers as found recently when setting a temp install on an old clunker case while the main case was down. The web updater throughout each install saw the correct drivers downloaded and installed with only the last part being the selection of the playback hardware.
Another place besides simply opening up the Playback tab in the CP>Sound would be a look at the speaker properties to be sure nothing is disabled if you are no longer finding yellow marked items in the device manager. Yellow marks simply show the drivers never went on fully.
�� Quote: Originally Posted by Capt.Jack Sparrow Hello,
Follow these steps :
1) Open Device Manager, locate your soundcard, right click it, choose Uninstall, check "Delete driver files" and click on OK. Reboot when prompted to do so.
2) Boot into Safe Mode:
For 32-bit: Open the \Windows\System32 folder and delete APOIM32.EXE, APOMngr.dll, CmdRtr.dll.
For 64-bit: Open the \Windows\System32 folder and delete APOMgr64.dll, CmdRtr64.dll.
Now open the \Windows\SysWOW64 folder and delete APOIM64.EXE, APOMngr.dll and CmdRtr.dll.
Now delete the following registry trees:
For 32-bit: HKEY_LOCAL_MACHINE\SOFTWARE\Creative Tech\Software Installed\APOIM
HKEY_LOCAL_MACHINE\SOFTWARE\Creative Tech\Installation\CTRedist\APOIM
For 64-bit: HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Creative Tech\Software Installed\APOIM
HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Creative Tech\Installation\CTRedist\APOIM
Then Download this Re: SB P17X Series Support Pack 2.7 (04/01/2010) -... - Creative Labs
Follow these steps :
1) Open Device Manager, locate your soundcard, right click it, choose Uninstall, check "Delete driver files" and click on OK. Reboot when prompted to do so.
2) Boot into Safe Mode:
For 32-bit: Open the \Windows\System32 folder and delete APOIM32.EXE, APOMngr.dll, CmdRtr.dll.
For 64-bit: Open the \Windows\System32 folder and delete APOMgr64.dll, CmdRtr64.dll.
Now open the \Windows\SysWOW64 folder and delete APOIM64.EXE, APOMngr.dll and CmdRtr.dll.
Now delete the following registry trees:
For 32-bit: HKEY_LOCAL_MACHINE\SOFTWARE\Creative Tech\Software Installed\APOIM
HKEY_LOCAL_MACHINE\SOFTWARE\Creative Tech\Installation\CTRedist\APOIM
For 64-bit: HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Creative Tech\Software Installed\APOIM
HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Creative Tech\Installation\CTRedist\APOIM
Then Download this Re: SB P17X Series Support Pack 2.7 (04/01/2010) -... - Creative Labs
When I booted into save mode, it installed the sound card?
I uninstalled it again in the safe mode, then deleted the file APOIM32.EXE, but these 2 were not there APOMngr.dll, CmdRtr.dll and the 2 registry tree's were not there either?
�� Quote: Originally Posted by stormy13 In addition to the above before trying to install the modded driver pack have a look in,
C:\Windows\System32\DriverStore\FileRepository
and see if there are any folders named P17.inf_amd64_neutral (if 64 bit Windows) or P17.inf_x86_neutral (if 32 bit Windows), with both being followed by a series or numbers and letters (looking at his specs Capt. Jack should be able to confirm the folder name). These folders are where Windows keeps enough info to re-install (or for supported hardware when detected, of which as far as I know no Creative card has a native Windows driver) to install the drivers for various devices.
If it is there (or more than one), delete it as well before trying the modded driver pack.
If that doesn't get the driver to install we can then try manually installing the driver.
P.S. Would help if you could fill in the rest of your system specs. Depending on what motherboard and chispet you have, it could also need proper chipset drivers installed first before the sound card driver will install.
C:\Windows\System32\DriverStore\FileRepository
and see if there are any folders named P17.inf_amd64_neutral (if 64 bit Windows) or P17.inf_x86_neutral (if 32 bit Windows), with both being followed by a series or numbers and letters (looking at his specs Capt. Jack should be able to confirm the folder name). These folders are where Windows keeps enough info to re-install (or for supported hardware when detected, of which as far as I know no Creative card has a native Windows driver) to install the drivers for various devices.
If it is there (or more than one), delete it as well before trying the modded driver pack.
If that doesn't get the driver to install we can then try manually installing the driver.
P.S. Would help if you could fill in the rest of your system specs. Depending on what motherboard and chispet you have, it could also need proper chipset drivers installed first before the sound card driver will install.
I found the file, but I cant believe I dont have the power to delete any files I want in my own system, but I think I managed to do it.
�� Quote: Originally Posted by redjeep �� Quote: Originally Posted by Capt.Jack Sparrow Hello,
Follow these steps :
1) Open Device Manager, locate your soundcard, right click it, choose Uninstall, check "Delete driver files" and click on OK. Reboot when prompted to do so.
2) Boot into Safe Mode:
For 32-bit: Open the \Windows\System32 folder and delete APOIM32.EXE, APOMngr.dll, CmdRtr.dll.
For 64-bit: Open the \Windows\System32 folder and delete APOMgr64.dll, CmdRtr64.dll.
Now open the \Windows\SysWOW64 folder and delete APOIM64.EXE, APOMngr.dll and CmdRtr.dll.
Now delete the following registry trees:
For 32-bit: HKEY_LOCAL_MACHINE\SOFTWARE\Creative Tech\Software Installed\APOIM
HKEY_LOCAL_MACHINE\SOFTWARE\Creative Tech\Installation\CTRedist\APOIM
For 64-bit: HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Creative Tech\Software Installed\APOIM
HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Creative Tech\Installation\CTRedist\APOIM
Then Download this Re: SB P17X Series Support Pack 2.7 (04/01/2010) -... - Creative Labs
Follow these steps :
1) Open Device Manager, locate your soundcard, right click it, choose Uninstall, check "Delete driver files" and click on OK. Reboot when prompted to do so.
2) Boot into Safe Mode:
For 32-bit: Open the \Windows\System32 folder and delete APOIM32.EXE, APOMngr.dll, CmdRtr.dll.
For 64-bit: Open the \Windows\System32 folder and delete APOMgr64.dll, CmdRtr64.dll.
Now open the \Windows\SysWOW64 folder and delete APOIM64.EXE, APOMngr.dll and CmdRtr.dll.
Now delete the following registry trees:
For 32-bit: HKEY_LOCAL_MACHINE\SOFTWARE\Creative Tech\Software Installed\APOIM
HKEY_LOCAL_MACHINE\SOFTWARE\Creative Tech\Installation\CTRedist\APOIM
For 64-bit: HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Creative Tech\Software Installed\APOIM
HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Creative Tech\Installation\CTRedist\APOIM
Then Download this Re: SB P17X Series Support Pack 2.7 (04/01/2010) -... - Creative Labs
When I booted into save mode, it installed the sound card?
I uninstalled it again in the safe mode, then deleted the file APOIM32.EXE, but these 2 were not there APOMngr.dll, CmdRtr.dll and the 2 registry tree's were not there either?
Sorry about that, forgot to add this,
Take Ownership Shortcut
follow that and then go back to that folder, right click on it and then use the "TakeOwnership) shortcut then you will be able to delete the folder. That folder is why Windows automatically re-installed the driver.
And thanks for filling in the rest of your specs. The chipset should be OK with the default Windows drivers but it won't hurt to download and run this,
Intel� Driver Update Utility
and let it update what it wants before trying the sound card driver again.
Take Ownership Shortcut
follow that and then go back to that folder, right click on it and then use the "TakeOwnership) shortcut then you will be able to delete the folder. That folder is why Windows automatically re-installed the driver.
And thanks for filling in the rest of your specs. The chipset should be OK with the default Windows drivers but it won't hurt to download and run this,
Intel� Driver Update Utility
and let it update what it wants before trying the sound card driver again.
I have the same P17.sys card. It works fine. Daniel_k's support pack is what i use. Follow the what stromy13 suggests you should be able to get it up and running.
Capt and Stormy, I have been dealing with this for over a month now, what do you think about me getting rid of everything using revo and starting again. I have been installing all kinds of drivers and files.
The problem I keep running into is that on boot up, windows keeps installing the card, is there a way I can stop that, so I can install the file from Daniel K?
The problem I keep running into is that on boot up, windows keeps installing the card, is there a way I can stop that, so I can install the file from Daniel K?
Hello,
Follow this to Disable Automatic Driver Installation Drivers - Turn Off Automatic Driver Installation
- Captain
Follow this to Disable Automatic Driver Installation Drivers - Turn Off Automatic Driver Installation
- Captain
�� Quote: Originally Posted by Capt.Jack Sparrow Hello,
Follow this to Disable Automatic Driver Installation Drivers - Turn Off Automatic Driver Installation
- Captain
Follow this to Disable Automatic Driver Installation Drivers - Turn Off Automatic Driver Installation
- Captain
Did you manage to remove that folder I mentioned previously that is in the DirverStore folder? If not that is why Windows is automatically installing upon reboot.
�� Quote: Originally Posted by stormy13 Did you manage to remove that folder I mentioned previously that is in the DirverStore folder? If not that is why Windows is automatically installing upon reboot.
Unless there is another folder hiding in there somewhere, that is exactly what should happen,
Quote:
so if I wipe everything clean and delete that file, when I boot back into windows, what will happen? Will it say that it found new hardware and ask what to do??
Ok, will give it a try when I get home today. DoI just run the file
SB P17X Series Support Pack 2.7 (04/01/2010) -... - Creative Labs or somehow just point to a driver in the folder? and if so, can you tell me which one I would be pointing too, thanks.
SB P17X Series Support Pack 2.7 (04/01/2010) -... - Creative Labs or somehow just point to a driver in the folder? and if so, can you tell me which one I would be pointing too, thanks.
If you want to try to install just the driver to start manually through Device Manager, the place you want to point it to after extracting is,
P17X_SupportPack_2_7\Drivers\vista
Personally I would go with the manual attempt first and if the driver install is successful, then run the setup.exe in the main folder to install any of the apps after.
P17X_SupportPack_2_7\Drivers\vista
Personally I would go with the manual attempt first and if the driver install is successful, then run the setup.exe in the main folder to install any of the apps after.
Stormy, sounds good, will try it as soon a I get home today. I will let you know how it works out.
Stormy and Capt Jack, ok, I followed all instructions. I cleaned everything up with revo uninstaller and then deleted all the files both of you told me to and when I booted back up, there was the sound card installed, but same error message
Windows cannot load the device driver for this hardware. The driver may be corrupted or missing. (Code 39)
I tried to manually install the drivers by going to P17X_SupportPack_2_7\Drivers\vista , but no luck, so I ran the setup program and no luck there either.
The Leafs are going to win a Cup before I have sound for Windows 7...........
Windows cannot load the device driver for this hardware. The driver may be corrupted or missing. (Code 39)
I tried to manually install the drivers by going to P17X_SupportPack_2_7\Drivers\vista , but no luck, so I ran the setup program and no luck there either.
The Leafs are going to win a Cup before I have sound for Windows 7...........
Hello,
After updating did you check under Device Manager for any Yellow mark ? Go to Sounds and check if Creative sound card is showing up.
- Captain
After updating did you check under Device Manager for any Yellow mark ? Go to Sounds and check if Creative sound card is showing up.
- Captain
OK let's try something else. First go through the normal uninstall routine, only this time shut down instead of rebooting. Then pull the card and now reboot; also be a good time just to double check that the onboard sound is also disabled in the bios.
Once back in Windows do the following,
Device Manager : Hidden Devices
and see if the Audigy is still showing in Device Manager, if it is it will be grayed out. If it is there right click and select Uninstall. It may also have a check box asking if you want to uninstall the driver for it as well, if that is there select it. reboot if asked to.
Now if you haven't yet make sure to delete that folder from the DriverStore folder, then shut down and replace the card. Hopefully that will finally get whatever is auto installing removed and then allow you to install the driver properly.
P.S. While you have the card out could you check the model number on it. It should be along the top edge of the card and look something like SBxxxx.
Once back in Windows do the following,
Device Manager : Hidden Devices
and see if the Audigy is still showing in Device Manager, if it is it will be grayed out. If it is there right click and select Uninstall. It may also have a check box asking if you want to uninstall the driver for it as well, if that is there select it. reboot if asked to.
Now if you haven't yet make sure to delete that folder from the DriverStore folder, then shut down and replace the card. Hopefully that will finally get whatever is auto installing removed and then allow you to install the driver properly.
P.S. While you have the card out could you check the model number on it. It should be along the top edge of the card and look something like SBxxxx.
�� Quote: Originally Posted by Capt.Jack Sparrow Hello,
After updating did you check under Device Manager for any Yellow mark ? Go to Sounds and check if Creative sound card is showing up.
- Captain
After updating did you check under Device Manager for any Yellow mark ? Go to Sounds and check if Creative sound card is showing up.
- Captain
�� Quote: Originally Posted by stormy13 OK let's try something else. First go through the normal uninstall routine, only this time shut down instead of rebooting. Then pull the card and now reboot; also be a good time just to double check that the onboard sound is also disabled in the bios.
Once back in Windows do the following,
Device Manager : Hidden Devices
and see if the Audigy is still showing in Device Manager, if it is it will be grayed out. If it is there right click and select Uninstall. It may also have a check box asking if you want to uninstall the driver for it as well, if that is there select it. reboot if asked to.
Now if you haven't yet make sure to delete that folder from the DriverStore folder, then shut down and replace the card. Hopefully that will finally get whatever is auto installing removed and then allow you to install the driver properly.
P.S. While you have the card out could you check the model number on it. It should be along the top edge of the card and look something like SBxxxx.
Once back in Windows do the following,
Device Manager : Hidden Devices
and see if the Audigy is still showing in Device Manager, if it is it will be grayed out. If it is there right click and select Uninstall. It may also have a check box asking if you want to uninstall the driver for it as well, if that is there select it. reboot if asked to.
Now if you haven't yet make sure to delete that folder from the DriverStore folder, then shut down and replace the card. Hopefully that will finally get whatever is auto installing removed and then allow you to install the driver properly.
P.S. While you have the card out could you check the model number on it. It should be along the top edge of the card and look something like SBxxxx.
Stormy, followed everything and there was 2 SB Audigy's greyed out, got rid of them, shut down, put the sound card in, rebooted, installed the driver you told me too, got all excited, but it didnt work, got the same results.
The card came up as Multimedia Audio Controller, so I selected that when I manually upgraded the drivers.
The model is SB0570
The card came up as Multimedia Audio Controller, so I selected that when I manually upgraded the drivers.
The model is SB0570
Hello,
Open this Link in Internet Explorer and see if this works Creative Worldwide Support
- Captain
Open this Link in Internet Explorer and see if this works Creative Worldwide Support
- Captain
�� Quote: Originally Posted by Capt.Jack Sparrow Hello,
Open this Link in Internet Explorer and see if this works Creative Worldwide Support
- Captain
Open this Link in Internet Explorer and see if this works Creative Worldwide Support
- Captain
Ok ! Then let's wait for stromy to replay. Mine it autmatically took the Drivers. I used Daniel_K's drivers for additional features. I saw once the Drivers came from Windows Update as well. I wonder why it's not working on your. 
Have you run this at all yet?
Intel� Driver Update Utility
As I said previously it may or may not help, but it won't hurt to have the latest chipset drivers installed.
Also may or may not help but try downloading from a different place. Here is the daniel_k pack Capt. jack keeps mentioning,
Download P17X_SupportPack_2_7.exe
One more quick question, in your customizing of Windows, you didn't happen to use any 3rd party tweaking apps did you?
Intel� Driver Update Utility
As I said previously it may or may not help, but it won't hurt to have the latest chipset drivers installed.
Also may or may not help but try downloading from a different place. Here is the daniel_k pack Capt. jack keeps mentioning,
Download P17X_SupportPack_2_7.exe
One more quick question, in your customizing of Windows, you didn't happen to use any 3rd party tweaking apps did you?
�� Quote: Originally Posted by stormy13 Have you run this at all yet?
Intel� Driver Update Utility
As I said previously it may or may not help, but it won't hurt to have the latest chipset drivers installed.
Also may or may not help but try downloading from a different place. Here is the daniel_k pack Capt. jack keeps mentioning,
Download P17X_SupportPack_2_7.exe
One more quick question, in your customizing of Windows, you didn't happen to use any 3rd party tweaking apps did you?
Intel� Driver Update Utility
As I said previously it may or may not help, but it won't hurt to have the latest chipset drivers installed.
Also may or may not help but try downloading from a different place. Here is the daniel_k pack Capt. jack keeps mentioning,
Download P17X_SupportPack_2_7.exe
One more quick question, in your customizing of Windows, you didn't happen to use any 3rd party tweaking apps did you?
I have that file, but I will download the file from the location you have above when I get home.
No, I didnt use any 3rd party tweaking apps for my windows 7.
Hey, do you think I have something wrong with my OS??
Quote:
Hey, do you think I have something wrong with my OS??
Unfortunately if that is what it is you are either going to have to start reversing what you did until the sound works, or go with a clean install and see if it works. Another option would be to create a system image,
Backup Complete Computer - Create an Image Backup
do a clean install of Windows and test the card there. If it works then you will know that something somewhere was changed and caused it. If it still doesn't work then it is possible there is something wrong with the card (have another computer you can test it in?), and you can then restore the backup image to get back everything you had previously.
Just curious but have you tried the onboard audio to see if it will work? No idea how well the drivers for it are but surprisingly Asus has a Windows 7 driver available for it,
ASUSTeK Computer Inc.
�� Quote: Originally Posted by stormy13 Quote:
Hey, do you think I have something wrong with my OS??
Unfortunately if that is what it is you are either going to have to start reversing what you did until the sound works, or go with a clean install and see if it works. Another option would be to create a system image,
Backup Complete Computer - Create an Image Backup
do a clean install of Windows and test the card there. If it works then you will know that something somewhere was changed and caused it. If it still doesn't work then it is possible there is something wrong with the card (have another computer you can test it in?), and you can then restore the backup image to get back everything you had previously.
Just curious but have you tried the onboard audio to see if it will work? No idea how well the drivers for it are but surprisingly Asus has a Windows 7 driver available for it,
ASUSTeK Computer Inc.
I did the intel update and everything was good, I only had to update my video card.
Guys, have you given up on me?? Is there any other things we can try??
Hi guys, just want to give a little detail on my problem, I did a fresh install of windows 7 and since that have not been able to get my sound card to work.
So I was thinking about creating an image of what I have now and then doing a fresh install again of windows 7.
Does the fresh install have to be from the same disk as the image was taken from?
Ignore this, I thought I was posting in another thread
So I was thinking about creating an image of what I have now and then doing a fresh install again of windows 7.
Does the fresh install have to be from the same disk as the image was taken from?
Ignore this, I thought I was posting in another thread
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