Bsod - irql_not_less_or_equal part 1

Hail

Fixed

Maguscreed

I have a feeling AVAST! is causing your troubles.
It's been known to go a bit loopy on some machines with win 7.
You may remove it and use Microsoft Security Essentials for the time being.
http://www.microsoft.com/security_essentials/

Debugger data follows.

Code:

IRQL_NOT_LESS_OR_EQUAL (a) An attempt was made to access a pageable (or completely invalid) address at an interrupt request level (IRQL) that is too high.  This is usually caused by drivers using improper addresses. If a kernel debugger is available get the stack backtrace. Arguments: Arg1: 00000016, memory referenced Arg2: 00000002, IRQL Arg3: 00000000, bitfield :     bit 0 : value 0 = read operation, 1 = write operation     bit 3 : value 0 = not an execute operation, 1 = execute operation (only on chips which support this level of status) Arg4: 82e5ba5b, address which referenced memory  Debugging Details: ------------------   READ_ADDRESS: GetPointerFromAddress: unable to read from 82f87718 Unable to read MiSystemVaType memory at 82f67160  00000016   CURRENT_IRQL:  2  FAULTING_IP:  nt!KiSignalNotificationObject+18 82e5ba5b 807f1601        cmp     byte ptr [edi+16h],1  CUSTOMER_CRASH_COUNT:  1  DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT  BUGCHECK_STR:  0xA  PROCESS_NAME:  explorer.exe  IRP_ADDRESS:  0047a278  TRAP_FRAME:  a1a1793c -- (.trap 0xffffffffa1a1793c) ErrCode = 00000000 eax=a1a17a5c ebx=00000000 ecx=00000002 edx=00000000 esi=a1a17a64 edi=00000000 eip=82e5ba5b esp=a1a179b0 ebp=a1a179bc iopl=0         nv up ei pl nz ac pe cy cs=0008  ss=0010  ds=0023  es=0023  fs=0030  gs=0000             efl=00010217 nt!KiSignalNotificationObject+0x18: 82e5ba5b 807f1601        cmp     byte ptr [edi+16h],1       ds:0023:00000016=?? Resetting default scope  LAST_CONTROL_TRANSFER:  from 82e5ba5b to 82e6582b  STACK_TEXT:   a1a1793c 82e5ba5b badb0d00 00000000 00000101 nt!KiTrap0E+0x2cf a1a179bc 82e8675d 82f48d20 00000000 8547a278 nt!KiSignalNotificationObject+0x18 a1a179e4 82ec1361 a1a17a5c 00000000 00000000 nt!KeSetEvent+0x98 a1a17a34 82ec6fb9 0047a2b8 a1a17a60 00000000 nt!IopCompleteRequest+0x23b a1a17a84 82e868fa 00000000 00000000 00000000 nt!KiDeliverApc+0x111 a1a17ac4 82e86777 82f48d20 00000000 00000001 nt!KiExitDispatcher+0x173 a1a17af8 82ebde79 862eda54 00000001 00000000 nt!KeSetEvent+0xb2 a1a17afc 862eda54 00000001 00000000 862e94b3 nt!ExReleaseFastMutexUnsafe+0x39 WARNING: Frame IP not in any known module. Following frames may be wrong. a1a17c44 82e5b4bc 862d0ac8 00000001 00000000 0x862eda54 a1a17c5c 8307bf24 89305efc 000001a4 00caf808 nt!IofCallDriver+0x63 a1a17d18 82e6244a 010001a4 00caf834 001c8448 nt!NtQueryInformationFile+0x779 a1a17d18 77f064f4 010001a4 00caf834 001c8448 nt!KiFastCallEntry+0x12a 00caf858 00000000 00000000 00000000 00000000 0x77f064f4   STACK_COMMAND:  kb  FOLLOWUP_IP:  nt!KiSignalNotificationObject+18 82e5ba5b 807f1601        cmp     byte ptr [edi+16h],1  SYMBOL_STACK_INDEX:  1  SYMBOL_NAME:  nt!KiSignalNotificationObject+18  FOLLOWUP_NAME:  MachineOwner  MODULE_NAME: nt  IMAGE_NAME:  ntkrpamp.exe  DEBUG_FLR_IMAGE_TIMESTAMP:  4c1c3fac  FAILURE_BUCKET_ID:  0xA_nt!KiSignalNotificationObject+18  BUCKET_ID:  0xA_nt!KiSignalNotificationObject+18  Followup: MachineOwner ---------  kd> lm t n start    end        module name 82e1f000 8322f000   nt       ntkrpamp.exe Fri Jun 18 22:55:24 2010 (4C1C3FAC) 8322f000 83266000   hal      halmacpi.dll Mon Jul 13 18:11:03 2009 (4A5BBF07) 83433000 8343e000   mcupdate_AuthenticAMD mcupdate_AuthenticAMD.dll Mon Jul 13 18:13:13 2009 (4A5BBF89) 8343e000 8344f000   PSHED    PSHED.dll    Mon Jul 13 20:09:36 2009 (4A5BDAD0) 8344f000 83457000   BOOTVID  BOOTVID.dll  Mon Jul 13 20:04:34 2009 (4A5BD9A2) 83457000 83499000   CLFS     CLFS.SYS     Mon Jul 13 18:11:10 2009 (4A5BBF0E) 83499000 83544000   CI       CI.dll       Mon Jul 13 20:09:28 2009 (4A5BDAC8) 83544000 835b5000   Wdf01000 Wdf01000.sys Mon Jul 13 18:11:36 2009 (4A5BBF28) 835b5000 835c3000   WDFLDR   WDFLDR.SYS   Mon Jul 13 18:11:25 2009 (4A5BBF1D) 835c3000 835fa000   nvstor32 nvstor32.sys Mon Jun 22 17:19:03 2009 (4A400357) 8360f000 83657000   ACPI     ACPI.sys     Mon Jul 13 18:11:11 2009 (4A5BBF0F) 83657000 83660000   WMILIB   WMILIB.SYS   Mon Jul 13 18:11:22 2009 (4A5BBF1A) 83660000 8366b000   vdrvroot vdrvroot.sys Mon Jul 13 18:46:19 2009 (4A5BC74B) 8366b000 83695000   pci      pci.sys      Mon Jul 13 18:11:16 2009 (4A5BBF14) 83695000 8369d000   msisadrv msisadrv.sys Mon Jul 13 18:11:09 2009 (4A5BBF0D) 8369d000 836ae000   partmgr  partmgr.sys  Mon Jul 13 18:11:35 2009 (4A5BBF27) 836ae000 836be000   volmgr   volmgr.sys   Mon Jul 13 18:11:25 2009 (4A5BBF1D) 836be000 83709000   volmgrx  volmgrx.sys  Mon Jul 13 18:11:41 2009 (4A5BBF2D) 83709000 83710000   pciide   pciide.sys   Mon Jul 13 18:11:19 2009 (4A5BBF17) 83710000 8371e000   PCIIDEX  PCIIDEX.SYS  Mon Jul 13 18:11:15 2009 (4A5BBF13) 8371e000 83734000   mountmgr mountmgr.sys Mon Jul 13 18:11:27 2009 (4A5BBF1F) 83734000 8373d000   atapi    atapi.sys    Mon Jul 13 18:11:15 2009 (4A5BBF13) 8373d000 83760000   ataport  ataport.SYS  Mon Jul 13 18:11:18 2009 (4A5BBF16) 83760000 83785000   nvstor   nvstor.sys   Wed May 20 01:44:09 2009 (4A13A6B9) 83785000 837cc000   storport storport.sys Mon Jul 13 18:45:58 2009 (4A5BC736) 837cc000 837d5000   amdxata  amdxata.sys  Tue May 19 12:57:35 2009 (4A12F30F) 86700000 86708000   kdcom    kdcom.dll    Mon Jul 13 20:08:58 2009 (4A5BDAAA) 8a002000 8a036000   fltmgr   fltmgr.sys   Mon Jul 13 18:11:13 2009 (4A5BBF11) 8a036000 8a047000   fileinfo fileinfo.sys Mon Jul 13 18:21:51 2009 (4A5BC18F) 8a047000 8a04fb80   PxHelp20 PxHelp20.sys Fri Feb 02 15:23:57 2007 (45C3ABED) 8a050000 8a17f000   Ntfs     Ntfs.sys     Mon Jul 13 18:12:05 2009 (4A5BBF45) 8a17f000 8a1aa000   msrpc    msrpc.sys    Mon Jul 13 18:11:59 2009 (4A5BBF3F) 8a1aa000 8a1bd000   ksecdd   ksecdd.sys   Mon Jul 13 18:11:56 2009 (4A5BBF3C) 8a1bd000 8a1e2000   CLASSPNP CLASSPNP.SYS Mon Jul 13 18:11:20 2009 (4A5BBF18) 8a21a000 8a277000   cng      cng.sys      Mon Jul 13 18:32:55 2009 (4A5BC427) 8a277000 8a285000   pcw      pcw.sys      Mon Jul 13 18:11:10 2009 (4A5BBF0E) 8a285000 8a28e000   Fs_Rec   Fs_Rec.sys   Mon Jul 13 18:11:14 2009 (4A5BBF12) 8a28e000 8a345000   ndis     ndis.sys     Mon Jul 13 18:12:24 2009 (4A5BBF58) 8a345000 8a383000   NETIO    NETIO.SYS    Mon Jul 13 18:12:35 2009 (4A5BBF63) 8a383000 8a3a8000   ksecpkg  ksecpkg.sys  Thu Dec 10 22:04:22 2009 (4B21C4C6) 8a3a8000 8a3b0000   hwpolicy hwpolicy.sys Mon Jul 13 18:11:01 2009 (4A5BBF05) 8a3b0000 8a3e2000   fvevol   fvevol.sys   Fri Sep 25 21:24:21 2009 (4ABD7B55) 8a3e2000 8a3f3000   disk     disk.sys     Mon Jul 13 18:11:28 2009 (4A5BBF20) 8a400000 8a42d000   rdyboost rdyboost.sys Mon Jul 13 18:22:02 2009 (4A5BC19A) 8a42d000 8a43d000   mup      mup.sys      Mon Jul 13 18:14:14 2009 (4A5BBFC6) 8a43d000 8a586000   tcpip    tcpip.sys    Sun Jun 13 22:36:59 2010 (4C15A3DB) 8a586000 8a5b7000   fwpkclnt fwpkclnt.sys Mon Jul 13 18:12:03 2009 (4A5BBF43) 8a5b7000 8a5f6000   volsnap  volsnap.sys  Mon Jul 13 18:11:34 2009 (4A5BBF26) 8a5f6000 8a5fe000   spldr    spldr.sys    Mon May 11 11:13:47 2009 (4A084EBB) 8f800000 8f813000   wanarp   wanarp.sys   Mon Jul 13 18:55:02 2009 (4A5BC956) 8f813000 8f823000   termdd   termdd.sys   Mon Jul 13 19:01:35 2009 (4A5BCADF) 8f823000 8f869000   nwifi    nwifi.sys    Mon Jul 13 18:51:59 2009 (4A5BC89F) 8f872000 8f891000   cdrom    cdrom.sys    Mon Jul 13 18:11:24 2009 (4A5BBF1C) 8f891000 8f898000   Null     Null.SYS     Mon Jul 13 18:11:12 2009 (4A5BBF10) 8f898000 8f89f000   Beep     Beep.SYS     Mon Jul 13 18:45:00 2009 (4A5BC6FC) 8f89f000 8f8ab000   vga      vga.sys      Mon Jul 13 18:25:50 2009 (4A5BC27E) 8f8ab000 8f8cc000   VIDEOPRT VIDEOPRT.SYS Mon Jul 13 18:25:49 2009 (4A5BC27D) 8f8cc000 8f8d9000   watchdog watchdog.sys Mon Jul 13 18:24:10 2009 (4A5BC21A) 8f8d9000 8f8e1000   RDPCDD   RDPCDD.sys   Mon Jul 13 19:01:40 2009 (4A5BCAE4) 8f8e1000 8f8e9000   rdpencdd rdpencdd.sys Mon Jul 13 19:01:39 2009 (4A5BCAE3) 8f8e9000 8f8f1000   rdprefmp rdprefmp.sys Mon Jul 13 19:01:41 2009 (4A5BCAE5) 8f8f1000 8f8fc000   Msfs     Msfs.SYS     Mon Jul 13 18:11:26 2009 (4A5BBF1E) 8f8fc000 8f90a000   Npfs     Npfs.SYS     Mon Jul 13 18:11:31 2009 (4A5BBF23) 8f90a000 8f921000   tdx      tdx.sys      Mon Jul 13 18:12:10 2009 (4A5BBF4A) 8f921000 8f92c000   TDI      TDI.SYS      Mon Jul 13 18:12:12 2009 (4A5BBF4C) 8f92c000 8f935f00   aswTdi   aswTdi.SYS   Thu Jan 13 02:40:14 2011 (4D2EBA6E) 8f936000 8f990000   afd      afd.sys      Mon Jul 13 18:12:34 2009 (4A5BBF62) 8f990000 8f994200   aswRdr   aswRdr.SYS   Thu Jan 13 02:37:29 2011 (4D2EB9C9) 8f995000 8f9c7000   netbt    netbt.sys    Mon Jul 13 18:12:18 2009 (4A5BBF52) 8f9c7000 8f9ce000   wfplwf   wfplwf.sys   Mon Jul 13 18:53:51 2009 (4A5BC90F) 8f9ce000 8f9ed000   pacer    pacer.sys    Mon Jul 13 18:53:58 2009 (4A5BC916) 8f9ed000 8f9fb000   netbios  netbios.sys  Mon Jul 13 18:53:54 2009 (4A5BC912) 8fe25000 8fe71000   HSXHWBS2 HSXHWBS2.sys Fri Feb 13 14:58:27 2009 (4995DEF3) 8fe71000 8fea5000   ks       ks.sys       Wed Mar 03 21:57:52 2010 (4B8F2FC0) 8fea5000 8ffa7000   HSX_DP   HSX_DP.sys   Fri Feb 13 14:56:27 2009 (4995DE7B) 8ffa7000 8ffeb000   usbhub   usbhub.sys   Fri Oct 23 23:00:05 2009 (4AE27BC5) 90438000 90479000   rdbss    rdbss.sys    Mon Jul 13 18:14:26 2009 (4A5BBFD2) 90479000 90483000   nsiproxy nsiproxy.sys Mon Jul 13 18:12:08 2009 (4A5BBF48) 90483000 9048d000   mssmbios mssmbios.sys Mon Jul 13 18:19:25 2009 (4A5BC0FD) 9048d000 90499000   discache discache.sys Mon Jul 13 18:24:04 2009 (4A5BC214) 90499000 904b1000   dfsc     dfsc.sys     Mon Jul 13 18:14:16 2009 (4A5BBFC8) 904b1000 904bf000   blbdrive blbdrive.sys Mon Jul 13 18:23:04 2009 (4A5BC1D8) 904bf000 90505480   aswSP    aswSP.SYS    Thu Jan 13 02:41:11 2011 (4D2EBAA7) 90506000 90527000   tunnel   tunnel.sys   Mon Jul 13 18:54:03 2009 (4A5BC91B) 90527000 90539000   amdk8    amdk8.sys    Mon Jul 13 18:11:03 2009 (4A5BBF07) 90539000 90551000   i8042prt i8042prt.sys Mon Jul 13 18:11:23 2009 (4A5BBF1B) 90551000 9055e000   kbdclass kbdclass.sys Mon Jul 13 18:11:15 2009 (4A5BBF13) 9055e000 90568000   usbohci  usbohci.sys  Mon Jul 13 18:51:14 2009 (4A5BC872) 90568000 905b3000   USBPORT  USBPORT.SYS  Mon Jul 13 18:51:13 2009 (4A5BC871) 905b3000 905c2000   usbehci  usbehci.sys  Fri Oct 23 22:58:55 2009 (4AE27B7F) 90628000 906dd000   HSX_CNXT HSX_CNXT.sys Fri Feb 13 14:57:25 2009 (4995DEB5) 906dd000 906ea000   modem    modem.sys    Mon Jul 13 18:55:24 2009 (4A5BC96C) 906ea000 9074b000   WMP54Gv41x86 WMP54Gv41x86.sys Wed Apr 07 07:07:15 2010 (4BBC7573) 9074b000 90755000   vwifibus vwifibus.sys Mon Jul 13 18:52:02 2009 (4A5BC8A2) 90755000 90774000   HDAudBus HDAudBus.sys Mon Jul 13 18:50:55 2009 (4A5BC85F) 90774000 907b8880   nvmf6232 nvmf6232.sys Thu Jul 30 18:47:55 2009 (4A72312B) 907b9000 907c1000   Afc      Afc.sys      Wed Feb 23 00:58:55 2005 (421C29AF) 907c1000 907c6280   GEARAspiWDM GEARAspiWDM.sys Mon May 18 07:16:53 2009 (4A1151B5) 907c7000 907fe000   aswMonFlt aswMonFlt.sys Thu Jan 13 02:37:17 2011 (4D2EB9BD) 90800000 90813000   rspndr   rspndr.sys   Mon Jul 13 18:53:20 2009 (4A5BC8F0) 9081b000 908d2000   dxgkrnl  dxgkrnl.sys  Mon Nov 01 21:37:53 2010 (4CCF7981) 908d2000 9090b000   dxgmms1  dxgmms1.sys  Mon Nov 01 21:37:04 2010 (4CCF7950) 9090b000 90918000   CompositeBus CompositeBus.sys Mon Jul 13 18:45:26 2009 (4A5BC716) 90918000 90918c80   lmimirr  lmimirr.sys  Tue Apr 10 17:32:11 2007 (461C106B) 90919000 9092b000   AgileVpn AgileVpn.sys Mon Jul 13 18:55:00 2009 (4A5BC954) 9092b000 90943000   rasl2tp  rasl2tp.sys  Mon Jul 13 18:54:33 2009 (4A5BC939) 90943000 9094e000   ndistapi ndistapi.sys Mon Jul 13 18:54:24 2009 (4A5BC930) 9094e000 90970000   ndiswan  ndiswan.sys  Mon Jul 13 18:54:34 2009 (4A5BC93A) 90970000 90988000   raspppoe raspppoe.sys Mon Jul 13 18:54:53 2009 (4A5BC94D) 90988000 9099f000   raspptp  raspptp.sys  Mon Jul 13 18:54:47 2009 (4A5BC947) 9099f000 909b6000   rassstp  rassstp.sys  Mon Jul 13 18:54:57 2009 (4A5BC951) 909b6000 909c3000   mouclass mouclass.sys Mon Jul 13 18:11:15 2009 (4A5BBF13) 909c3000 909c4380   swenum   swenum.sys   Mon Jul 13 18:45:08 2009 (4A5BC704) 909c5000 909d3000   umbus    umbus.sys    Mon Jul 13 18:51:38 2009 (4A5BC88A) 909d3000 909e4000   NDProxy  NDProxy.SYS  Mon Jul 13 18:54:27 2009 (4A5BC933) 909e4000 909f4000   ndisuio  ndisuio.sys  Mon Jul 13 18:53:51 2009 (4A5BC90F) 92000000 929f9ee0   nvlddmkm nvlddmkm.sys Fri Jan 07 20:03:58 2011 (4D27C60E) 929fa000 929fb040   nvBridge nvBridge.kmd Fri Jan 07 19:57:19 2011 (4D27C47F) 94e00000 94e1a000   WudfPf   WudfPf.sys   Mon Jul 13 18:50:13 2009 (4A5BC835) 94e1a000 94e2a000   lltdio   lltdio.sys   Mon Jul 13 18:53:18 2009 (4A5BC8EE) 94e35000 950d17c0   RTKVHDA  RTKVHDA.sys  Tue Aug 04 04:48:13 2009 (4A7803DD) 950d2000 95101000   portcls  portcls.sys  Mon Jul 13 18:51:00 2009 (4A5BC864) 95101000 9511a000   drmk     drmk.sys     Mon Jul 13 19:36:05 2009 (4A5BD2F5) 9511a000 95125000   hidusb   hidusb.sys   Mon Jul 13 18:51:04 2009 (4A5BC868) 95125000 95138000   HIDCLASS HIDCLASS.SYS Mon Jul 13 18:51:01 2009 (4A5BC865) 95138000 9513e480   HIDPARSE HIDPARSE.SYS Mon Jul 13 18:50:59 2009 (4A5BC863) 9513f000 95140700   USBD     USBD.SYS     Mon Jul 13 18:51:05 2009 (4A5BC869) 95141000 9514c000   mouhid   mouhid.sys   Mon Jul 13 18:45:08 2009 (4A5BC704) 9514c000 95154800   point32  point32.sys  Tue Jun 29 03:54:24 2010 (4C29B4C0) 95155000 95163000   usbaapl  usbaapl.sys  Fri Feb 11 12:13:04 2011 (4D557C30) 95163000 95170000   crashdmp crashdmp.sys Mon Jul 13 18:45:50 2009 (4A5BC72E) 95170000 9517a000   dump_diskdump dump_diskdump.sys Mon Jul 12 22:24:27 2010 (4C3BDC6B) 9517a000 951b1000   dump_nvstor32 dump_nvstor32.sys Mon Jun 22 17:19:03 2009 (4A400357) 951b1000 951c2000   dump_dumpfve dump_dumpfve.sys Mon Jul 13 18:12:47 2009 (4A5BBF6F) 951c2000 951cc000   Dxapi    Dxapi.sys    Mon Jul 13 18:25:25 2009 (4A5BC265) 951cc000 951d7000   monitor  monitor.sys  Mon Jul 13 18:25:58 2009 (4A5BC286) 951d7000 951f2000   luafv    luafv.sys    Mon Jul 13 18:15:44 2009 (4A5BC020) 951f2000 951f4b00   aswFsBlk aswFsBlk.SYS Thu Jan 13 02:37:07 2011 (4D2EB9B3) 98ec0000 9910b000   win32k   win32k.sys   Tue Oct 19 22:00:01 2010 (4CBE5B31) 99120000 99129000   TSDDD    TSDDD.dll    unavailable (00000000) 99150000 9916e000   cdd      cdd.dll      Mon Nov 01 23:23:36 2010 (4CCF9248) 99170000 991bd000   ATMFD    ATMFD.DLL    Tue Oct 19 21:58:41 2010 (4CBE5AE1)  Unloaded modules: 8a3f3000 8a400000   crashdmp.sys     Timestamp: unavailable (00000000)     Checksum:  00000000     ImageSize:  0000D000 8a200000 8a20a000   dump_storpor     Timestamp: unavailable (00000000)     Checksum:  00000000     ImageSize:  0000A000 8f82a000 8f861000   dump_nvstor3     Timestamp: unavailable (00000000)     Checksum:  00000000     ImageSize:  00037000 8f861000 8f872000   dump_dumpfve     Timestamp: unavailable (00000000)     Checksum:  00000000     ImageSize:  00011000

I would also suggest updating to newer cd/dvd burning software as the software you have doesn't have proper win 7 support.

Hail

Did both and I still get BSOD

Maguscreed

The only thing I have left for you is to go to nvidia.com and update your chipset drivers. I don't really see anything jumping out at me here.

Hail

whats a chipset driver?

Hail

And how do I update that?

Maguscreed

I'll need the exact model of your compaq to figure out what motherboard it uses.

Hail

Compaq Presario PC

SR5110NX

Original Windows Vista Home Basic - I upgraded to Windows 7 Home Premium

Maguscreed

ugh problem with that they aren't supporting nforce 4 series boards for win 7 with drivers.

This is very likely the source of your problem though as it means windows is currently using outdated vista drivers just to make your system work.

Hail

So, take my graphics system out of my computer? ...I did disable it and I still got BSOD...but do i need to take it out?

DeanP

This driver needs updating...

Code:

Afc.sys  Wed Feb 23 00:58:55 2005

Belongs to ArcSoft Software - ArcSoft Inc. — World-Leading Multimedia Software Provider
Update or Uninstall

Install SP1 as well: Learn how to install Windows 7 Service Pack 1 (SP1)

Maguscreed

�� Quote: Originally Posted by Hail

So, take my graphics system out of my computer? ...I did disable it and I still got BSOD...but do i need to take it out?

The motherboard or 'nforce' drivers is what I was referring to.
nforce = nvidia motherboard chipset
geforce = graphics

...just for future reference.

Dean is correct though that software either needs to be updated or removed, it's way too old to have compatibility with win 7.

DeanP

I'd leave that chipset driver alone - it may run fine with Win 7 as long as you are running x86 (32bit).

Hail

Windows wont automatically Update anymore..I don't know why, I already uninstalled Arcsoft, so idk why it is showing up again.

I also tried downloading the SP1 manually and it only gives me the "Find" or "Save" option and not a "Run" or "Open" ...I have always hated this computer ....

Should I take out my newly installed graphics card though?


If you would like to Teamview, that might be helpful.

DeanP

I will make a PM to you regarding on TeamView - please wait.

Hail

Sent you a PM

DeanP

Thank you for the TeamViewer request. Code is 80072EFE... see this article from MS - Windows Update error 80072efe or 80072f76

Hail

Thank you I did the troubleshooting and supposably it fixed 2 problems...

DeanP

Can you update to SP1 now?

Hail

Went to check for updates 2 times and BSOD both times

DeanP

Upload the dumps then.

Hail

Ok.

Hail

here is the next dumpfile...

DeanP

Run TeamViewer again (send me a PM again if you have probs).

Hail

Responded to your PM..

DeanP

You will need to restart your computer to update the effects.
Driver Verifier - Enable and Disable

Hail

It will not boot... Says boot failure..please insert disc.. fML

I'm typing this on my ipod

DeanP

Startup Repair

Hail

I don't even get to the part where I select the startup

And it won't let me go to recovery when I press F11

DeanP

The system is probably trying to boot into DVD. Go to your BIOS and make sure it is booting into HDD.

Hail

K...

Hail

How do I do that?

DeanP

When the Compaq Logo appears, press F10 immediately.
When you enter the BIOS - leave it there and let me know you have entered in.

Hail

Then

Hail

1st drive none.. Second drive none.... 3rd drive ST3120213AS....4th drive HL-DT-STDVDRRW G

DeanP

Set ST3120213AS as #1
Set HL-DT-STDVDRRW G as #2

Hail

K...How to move it?

DeanP

Read the instructions in the BIOS, they may provide the instruction for you.

Try doing + and - (see if that works)

Hail

No instructions and no + & -

DeanP

Press Enter on ST3120213AS and press the Up and down key - see if ST3120213AS moves.

Hail

It goes to another screen

Hail

And it shows IDE channeled 0 master
And access mode....neither of these change its position

DeanP

When pressing + and - you must hold shift and then press. Try that and see if it works.

Do you have another computer to access?

Hail

Already tried shift.. And there is another computer I can access but my dad and mom are home and I can't really use it right now...iPod is what i got atm and I gtg to bed pretty soon...

DeanP

Look at the images and see if one of them tell you how to change the boot order. http://www.google.co.nz/images?um=1&...&aqi=&aql=&oq=

Try Press 1 on ST3120213AS
I'll look into more info in the Internet. Come back tomorrow - I apologize if you have work to do on your computer.

Hail

Thanks for the help..I actually have to do video editing tomorrow and the next day...so I hope you can help me :/

Hail

#s did not work nor page up or page down

DeanP

Hold SHIFT and press the + and - keys.

Maguscreed

have we attempted a basic startup repair yet?
Startup Repair

all we need for this is the windows 7 disc.

Hail

I only bought the windows 7 upgrade disc... I don't think it came with anything else

Maguscreed

since you can do a complete install from a upgrade disc the startup repair feature should also be there.

Hail

Ok I will check it out thanks

DeanP

You maybe looking at what hardware is installed on your computer - not changing the boot order. Look into more in your BIOS.
There should be something like Boot Order, Boot Sequence

Hail

Ok i used the disc...

EDIT: I took the disc out after i repaired the startup....then nothing would work on my desktop, internet wouldnt open, control panel or anything from start button wouldnt open...then i put in the disc and everything started popping up like normal, then I took out the disc and I am typing this right now :P

Hail

Ok, so I uninstalled Avast again and restarted without disc, it is all good so far ...No BSOD (Yet)!

DeanP

So everything is good and you can boot again? If not, let us know.

Hail

Ok I can boot againa nd everyhting seems to be working...Thanks guys! how to REP? And I will let you know.

DeanP

Click on the scale icon on the top right of the post.

Thank You for the rep

Hail

OK, repped you and Maguscreed