Ok, i'll keep this short and simple because I don't have much time atm. I built this computer about 4yrs ago and within the past 1yr I've gone through 3 power supplies, 2 OCZ (bleh) and lately, as of lastnight) the 3rd one which is an ULTRA X4 750W atx psu. It was working GREAT, I left my computer on lastnight because I watch movies on my ipod touch while in bed from it. When I woke up the computer was off and we had no storms. So right away I was sniffing away at the PSU (the last one burnt out, it stunk of sucky psu) but it doesn't smell. When I try to turn the pc on the LED lights flicker just a tiny bit once and you can barely see it. However, the keyboard stays light (the LED's in it) and the green light on the mobo stays lit. I tried seating the ram but it still didn't work. I don't remember the EXACT specs but I'll try to post what I remember below...
AMD quad-core black edition cpu
The mobo i think is ASUS and it was espensive, made for crossfire ATI
4gb ram
2 internal 500g HD's (1TB total + 500g external 1.5TB total)
onboard sound HD
and 2 ATI HD3800's (the 3800 series) crossfire
PSU - Ultra X4 750W atx
I really can't afford to go buy ANOTHER psu, the wife knows I'm stressed out now because... yea i play wow, big deal, but I'm also the CEO of a small gaming community... my work is computers. This is the first time I've ever posted for help. I was going to go buy a new PSU and have it work for 4months but maybe it'll break again. The only thing I dread doing is taking it out of the case and seating it on a table to test everything because with 2 HUGE ATI cards and HD's... there's not much room at all lol. The 1st computer I ever built back when Quake 2 was awesome ... it still runs to this day, no issues. My friends always use to ask how I built my PC's to make them last so long with no issues. Well friends,
I have this horrible issue. If its the mobo I'll be so sad. Hope I didn't bore any of you and I truely appreciate any help, opinions and more. Thanks!!
James
AMD quad-core black edition cpu
The mobo i think is ASUS and it was espensive, made for crossfire ATI
4gb ram
2 internal 500g HD's (1TB total + 500g external 1.5TB total)
onboard sound HD
and 2 ATI HD3800's (the 3800 series) crossfire
PSU - Ultra X4 750W atx
I really can't afford to go buy ANOTHER psu, the wife knows I'm stressed out now because... yea i play wow, big deal, but I'm also the CEO of a small gaming community... my work is computers. This is the first time I've ever posted for help. I was going to go buy a new PSU and have it work for 4months but maybe it'll break again. The only thing I dread doing is taking it out of the case and seating it on a table to test everything because with 2 HUGE ATI cards and HD's... there's not much room at all lol. The 1st computer I ever built back when Quake 2 was awesome ... it still runs to this day, no issues. My friends always use to ask how I built my PC's to make them last so long with no issues. Well friends,
I have this horrible issue. If its the mobo I'll be so sad. Hope I didn't bore any of you and I truely appreciate any help, opinions and more. Thanks!!James
Is a 750 Watt power supply enough for your system? In my mind, it is bordering on just enough, and some power supplies have a percentage of wattage that they lose. You have crossfire, may need a hundred more watts or so, but I'm just guessing. Your system is set to High performance power right? That drains on the power supply too, check the power supplies specks compared to what you plugged into it to see if you overshot it.
Also, it may very well be that some hardware is wearing on the PSU to make them go out like that. It could either be that you always bought the wrong ones (need crossfire supported PSU), or some other hardware is messing with them. Someone else may need to troubleshoot with you, but These are my suggestions.
Also, it may very well be that some hardware is wearing on the PSU to make them go out like that. It could either be that you always bought the wrong ones (need crossfire supported PSU), or some other hardware is messing with them. Someone else may need to troubleshoot with you, but These are my suggestions.
I was thinking the samething but, I made sure that this PSU was made to support crossfire and it was recommended to work best with my type of mobo.
I Always go a little more than recommended by an automated computer store, but I doubt that is your problem. PSUs should never need to be replaced so often, I would look at something else. You are positive it is connected correctly? I would check this again. Do you have power spikes despite storms, or rather is your computer directly plugged into the wall? Cause thats a bad idea. You need surge protection. check for loose wires also
Not sure what else I can recommend myself. Do you buy used PSUs? Does your computer run hot? That could effect other hardware. Are you sure its the PSU thats causing the problems, or messed up hardware? Make sure the motherboard is seated correctly, that the graphics card and all other hardware is fully connected to it.
I had a computer once that wouldn't work until I put folded paper behind the motherboard to bring it forward in order to connect with my graphics card. *Edit* Of course, that was a new computer, and rereading your post brings to attention that you've had your computer a long time. How long have you had Win 7? And if you have a fried PSU, try to get it replaced before you buy another one, that gets expensive
Not sure what else I can recommend myself. Do you buy used PSUs? Does your computer run hot? That could effect other hardware. Are you sure its the PSU thats causing the problems, or messed up hardware? Make sure the motherboard is seated correctly, that the graphics card and all other hardware is fully connected to it.
I had a computer once that wouldn't work until I put folded paper behind the motherboard to bring it forward in order to connect with my graphics card. *Edit* Of course, that was a new computer, and rereading your post brings to attention that you've had your computer a long time. How long have you had Win 7? And if you have a fried PSU, try to get it replaced before you buy another one, that gets expensive
All my PSU's were new, everything was new. I don't buy used hardware. I've been running Win7 since beta with zero issues and now I have the retail version which has been running perfectly. Yes, my tower does run hot because of all the gaming I do. I'm pretty sure the PSU is connected correctly because it's been running for about 6 months with no issues at all. No storm either, just high winds outside. I never had power spikes either. I'm going to take the entire thing out of the case and set it up on the table to see if I can go over ALL connections and hopefully that will fix it. I forget the exact name of my mobo, but I know its something like "Asus something Deluxe" it comes with heatsink for the mobo proc and even heatsink for the ram which is allll copper. I thought 750w PSU that is made for SLI/Crossfire, PCI-e and SATA would be the best thing for my comp. I really hope we can figure this out. Thanks so much for your assistance, any opinions from anyone is greatly appreciated. Thx again, I'll keep in touch as much as possible.
Thanks,
James
Thanks,
James
Uh that 750 watt power supply is plenty powerful enough for that system. Period.
I'll tell you I ran my system on a 550 Watt power supply no problem. Check my specs. Now you'll notice I have an 850 watt now, but that's more to do with that power supply as I wanted it. Do I need a 850 for the current system? NO!
I will tell you that your 750 will power those two 3800 series cards you have. One thing to check though is your connections, and that you don't have one rail overloaded with other stuff like fans and hard drives on the same rail powering the video cards.
I'll tell you I ran my system on a 550 Watt power supply no problem. Check my specs. Now you'll notice I have an 850 watt now, but that's more to do with that power supply as I wanted it. Do I need a 850 for the current system? NO!
I will tell you that your 750 will power those two 3800 series cards you have. One thing to check though is your connections, and that you don't have one rail overloaded with other stuff like fans and hard drives on the same rail powering the video cards.
ATI Radeon� HD 3800 Series System Requirements
Then you add your 2 hard drives and whatever other power drawing peripherals and you've got that 750w supply running full tilt full time. It should be no surprise if they continually burn out.
When choosing a power supply you need to factor in "overhead", which includes the fact that the power output drops as it gets older.
For your rig you may want to look a PS's in the 1000w range that are 80 PLUS certified.
- PCI Express� based PC is required with one dual-width X16 lane graphics slot available on the motherboard
- 550 Watt or greater power supply with two 2x3-pin PCIe� power connectors required (750 Watt and four 6-pin connectors for dual ATI CrossFireX�)
- For enhanced performance with ATI Overdrive�1, a power supply with one 2x3-pin and one 2x4-pin PCIe � power connector is required
- Certified power supplies are strongly recommended
- Certified system cases with good airflow and cooling are recommended
- 1GB of system memory recommended
- Installation software requires CD-ROM drive
- DVD playback requires DVD drive
- Blu-ray� / HD DVD playback requires a Blu-ray / HD DVD drive
Then you add your 2 hard drives and whatever other power drawing peripherals and you've got that 750w supply running full tilt full time. It should be no surprise if they continually burn out.
When choosing a power supply you need to factor in "overhead", which includes the fact that the power output drops as it gets older.
For your rig you may want to look a PS's in the 1000w range that are 80 PLUS certified.
If you have this power supply.... Ultra X4 750-Watt Modular Power Supply - 135mm Fan, ATX, Lifetime Warranty w/ Registration, 80+ Bronze, NVIDIA SLI & ATI Crossfire Certifications, Vibration Dampener Included at TigerDirect.com, that is more than enough for your system.
Again, check connections before trotting off and buying something you don't need.
I say again, no need to get anything bigger.
Info on power supplies �
- Recommended Power Supplies | silentpcreview.com
- Everything You Need to Know About Power Supplies | Hardware Secrets
- How to Buy a Power Supply - wikiHow
My two cents.
Again, check connections before trotting off and buying something you don't need.
I say again, no need to get anything bigger.
Info on power supplies �
- Recommended Power Supplies | silentpcreview.com
- Everything You Need to Know About Power Supplies | Hardware Secrets
- How to Buy a Power Supply - wikiHow
My two cents.
Jimbo0616,
Welcome to SF. Sorry to hear of the PSU/System issues. I would take the system apart and assemble on the work bench. Clean all the connections with paint brush and air. Clean all the case fan blades, GPU's and the PSU. Clean the case and all filters. I recently up'd my PSU to the X4 1050 watt and when I reassembled my system it wouldn't go till I plugged the mobo's 12volt 8 pin into the proper rail on the PSU. This link has solid info on your PSU, see and review the connector layout !
Ultra X4 750-Watt Modular Power Supply - 135mm Fan, ATX, Lifetime Warranty w Registration, 80+ Bronze, NVIDIA SLI & ATI Crossfire Certifications, Vibration Dampener Included U12-40504 at UltraProducts.com
I'm also a firm believer in stable power and a APC power back up makes tons of sense for a computer as important as yours and one that's left on for long periods of time. Good luck and I hope you solve this mystery !
Welcome to SF. Sorry to hear of the PSU/System issues. I would take the system apart and assemble on the work bench. Clean all the connections with paint brush and air. Clean all the case fan blades, GPU's and the PSU. Clean the case and all filters. I recently up'd my PSU to the X4 1050 watt and when I reassembled my system it wouldn't go till I plugged the mobo's 12volt 8 pin into the proper rail on the PSU. This link has solid info on your PSU, see and review the connector layout !
Ultra X4 750-Watt Modular Power Supply - 135mm Fan, ATX, Lifetime Warranty w Registration, 80+ Bronze, NVIDIA SLI & ATI Crossfire Certifications, Vibration Dampener Included U12-40504 at UltraProducts.com
I'm also a firm believer in stable power and a APC power back up makes tons of sense for a computer as important as yours and one that's left on for long periods of time. Good luck and I hope you solve this mystery !
�� Quote: Originally Posted by sygnus21 
If you have this power supply.... Ultra X4 750-Watt Modular Power Supply - 135mm Fan, ATX, Lifetime Warranty w/ Registration, 80+ Bronze, NVIDIA SLI & ATI Crossfire Certifications, Vibration Dampener Included at TigerDirect.com, that is more than enough for your system.
Again, check connections before trotting off and buying something you don't need.
My two cents.
Again, check connections before trotting off and buying something you don't need.
My two cents.
Do the diagnostics first.
Also, a big mistake first time users make is forgetting to connect the 12v 4 or 8-pin connector to the motherboard, If that cable isn't connected, the system won't start.
Ultra X4 750-Watt Modular Power Supply - 135mm Fan, ATX, Lifetime Warranty w Registration, 80+ Bronze, NVIDIA SLI & ATI Crossfire Certifications, Vibration Dampener Included U12-40504 at UltraProducts.com
Ultra X4 750-Watt Modular Power Supply - 135mm Fan, ATX, Lifetime Warranty w Registration, 80+ Bronze, NVIDIA SLI & ATI Crossfire Certifications, Vibration Dampener Included U12-40504 at UltraProducts.com
Wow, thanks all SO much for your feedback. Right now I have the computer on the table and I'm reconnecting all the wires etc... Also, I THINK I found what was wrong but I won't find out till I try to turn the comp on. I noticed the power cord connecting to the mobo was not completely clipped in. Even though I pushed it in and it clicked, I'm still going to look over all the feedback you all have given me before I try and fire it up. Yea, when I build a computer, I go all out... it's just me I guess lol. 
Thx again, I'll check in asap.
James
Thx again, I'll check in asap.James
I tried all of that, it's all connected properly, however it's still not booting up. The first power supply I had in that pc was an 800w, then 700w and now this awesome 750w psu all crapped out. I'm hoping it's the psu because I'll admit I 'DO' oc my gpu's sometimes but I make sure they're staying cool. The only thing I saw in my BIOS that was in RED, was the speed of one of the mobo fans, I think it was the PSU fan but it wouldn't let me speed it up or down. I'm going to get a cheap 40 to 60$ psu tomorrow and hook it up to see if it works so I know what the issue is. But, any info you all have for me from here on out would be greatly appreciated. Thx!!
James
James
Maybe you could take the PSU in and have it checked quickly before purchasing the new one. Did you buy any of these PSU or other stuff from a local store with a service department?Thermaltake TRX-750M TR2 Modular Power Supply - 750-Watt, 80 Plus, 4X PCI-E, 6X SATA at TigerDirect
The 3870 uses about AC 84/DC 72watts of power at full load.
3850 is 64/55watts.
Idle watts for 3850 and 3870 cards are in the 11-20watt range.
3850 is 64/55watts.
Idle watts for 3850 and 3870 cards are in the 11-20watt range.
�� Quote: Originally Posted by jimb0616 The only thing I saw in my BIOS that was in RED, was the speed of one of the mobo fans,
Something you could try is hooking up items one at a time. This should help in telling you when the problem lays.
Good luck.
Disconnect ALL cables
Connect a fan or something similar to the a power supply molex
Using a wire connect the green wire on the 24 pin plug to one of the black ones.
Start the computer the fan will be the only thing connected if it runs the power supply is working
I will supply a link to a Tutorial on PSU's that was made by a team of experts
PSU TUTORIAL
Connect a fan or something similar to the a power supply molex
Using a wire connect the green wire on the 24 pin plug to one of the black ones.
Start the computer the fan will be the only thing connected if it runs the power supply is working
I will supply a link to a Tutorial on PSU's that was made by a team of experts
PSU TUTORIAL
ADDED INFO: my mobo is Asus M3A32-MVP DELUXE.. just fyi..
Thanks everyone, I'll go ahead and try all that stuff later today. As for where I bought all the parts, I DID get every single part from CompUSA aka Tiger Direct and still have the receipt but I built this about 4 years ago or 3. I do have two 3870's, I've OC'd them and the fans on them many times but 90% of the time I had the PC on I had them at default settings. When I went through the pc and connected the HD's to 1 wire each instead of two on one and reseat everything, also checked to make sure the mobo wasn't making contact with the case, none of that seemed to fix the problem. God, I really hope it's not my mobo, it's expensive lol... well it use to be. It's an Asus Deluxe something, I'll get the spec info off the receipt and post it later. Thx for the links and info, I'll check in again later today. Take care everyone. This is a great site btw, lots of very educated info nice work. Later
PS - This is the only build of mine that I've had issues with, all my past builds still run to this day, even my very first build over 12yrs ago... I get upset with myself when I can't fix my own rig. Bringing it to the store to have them check it out is a huge downer for me because half the time they don't know what they're doing lol, and also charge you an arm and a leg just to do something as simple as adding ram!!... which only takes seconds. anyways, thx again
James
Thanks everyone, I'll go ahead and try all that stuff later today. As for where I bought all the parts, I DID get every single part from CompUSA aka Tiger Direct and still have the receipt but I built this about 4 years ago or 3. I do have two 3870's, I've OC'd them and the fans on them many times but 90% of the time I had the PC on I had them at default settings. When I went through the pc and connected the HD's to 1 wire each instead of two on one and reseat everything, also checked to make sure the mobo wasn't making contact with the case, none of that seemed to fix the problem. God, I really hope it's not my mobo, it's expensive lol... well it use to be. It's an Asus Deluxe something, I'll get the spec info off the receipt and post it later. Thx for the links and info, I'll check in again later today. Take care everyone. This is a great site btw, lots of very educated info
nice work. LaterPS - This is the only build of mine that I've had issues with, all my past builds still run to this day, even my very first build over 12yrs ago... I get upset with myself when I can't fix my own rig. Bringing it to the store to have them check it out is a huge downer for me because half the time they don't know what they're doing lol, and also charge you an arm and a leg just to do something as simple as adding ram!!... which only takes seconds. anyways, thx again
James
OMG!!! What I just did, was I took the 12v/8pin out of the mobo and I just tried to turn the pc on AND EVERYTHING TURNED ON!! but i quickly shut it off because the 8pin was unplugged and I didnt want to dmg anything.. but when I plugged it back into the (top left area of the mobo) mobo it wouldn't turn on. Please don't tell me my mobo is dead... I've never come across this type of thing.
�� Quote: Originally Posted by sygnus21 Uh that 750 watt power supply is plenty powerful enough for that system. Period.
I'll tell you I ran my system on a 550 Watt power supply no problem. Check my specs. Now you'll notice I have an 850 watt now, but that's more to do with that power supply as I wanted it. Do I need a 850 for the current system? NO!
I will tell you that your 750 will power those two 3800 series cards you have. One thing to check though is your connections, and that you don't have one rail overloaded with other stuff like fans and hard drives on the same rail powering the video cards.
I'll tell you I ran my system on a 550 Watt power supply no problem. Check my specs. Now you'll notice I have an 850 watt now, but that's more to do with that power supply as I wanted it. Do I need a 850 for the current system? NO!
I will tell you that your 750 will power those two 3800 series cards you have. One thing to check though is your connections, and that you don't have one rail overloaded with other stuff like fans and hard drives on the same rail powering the video cards.
What can happen sometimes is that the Power LED and Microswitch get burned out / corroded. If that happens then the computer won't turn on.
I suggest you look at the Power LED connections with your computer case and check at least if any of the fans start up when you switch on.
If you feel competant at Engineering short out or bypass the Computer switch so it powers on automatically from the mains when plugged in.
Check also that the RESET LED isn't also corroded / broken.
I've had a few computers over the years which were totally dead untiil I fixed the LED / switch problem.
Why on earth however you would need 750 WATTS for power -- you could Microwave a Sunday Dinner for 4 people with that amount of power.
Cheers
jimbo
heyyy, another jimbo look at my last post.
Ugh, I googled my issue, and someone had a similar issue with the pc not booting with 8pin plugged in and it turned out his mobo was "burnt".. which I'm assuming dead. I'm hoping mine is not because it's just such a pain in the butt to replace a mobo. Just an FYI, every fan, light and HD runs with the 8pin plug UNPLUGGED but when it's plugged in, it will not turn on at all. I guess I can hope for the best and try reseating everything AGAIN ..."hey sweetheart, i know what i want for christmas now".. lol my wife will read this because i'm using her laptop atm
also, I don't hear any beeping but I don't remember ever hearing beeping but some website I was reading said you NEED a pc speaker because it could be causing your pc to not boot....???
look at my last post.Ugh, I googled my issue, and someone had a similar issue with the pc not booting with 8pin plugged in and it turned out his mobo was "burnt".. which I'm assuming dead. I'm hoping mine is not because it's just such a pain in the butt to replace a mobo. Just an FYI, every fan, light and HD runs with the 8pin plug UNPLUGGED but when it's plugged in, it will not turn on at all. I guess I can hope for the best and try reseating everything AGAIN
..."hey sweetheart, i know what i want for christmas now".. lol my wife will read this because i'm using her laptop atm also, I don't hear any beeping but I don't remember ever hearing beeping but some website I was reading said you NEED a pc speaker because it could be causing your pc to not boot....???
Are you overclocking the CPU? Or anything other than the Video?
That board has Asus "Anti-Surge" protection circuitry. If you are overclocking, and if you are lucky, that may be all it is!
Clues here: ASUS Anti-Surge Motherboard - Motherboard Processor & RAM
That board has Asus "Anti-Surge" protection circuitry. If you are overclocking, and if you are lucky, that may be all it is!
Clues here: ASUS Anti-Surge Motherboard - Motherboard Processor & RAM
�� Quote: Originally Posted by TVeblen Are you overclocking the CPU? Or anything other than the Video?
That board has Asus "Anti-Surge" protection circuitry. If you are overclocking, and if you are lucky, that may be all it is!
Clues here: ASUS Anti-Surge Motherboard - Motherboard Processor & RAM
That board has Asus "Anti-Surge" protection circuitry. If you are overclocking, and if you are lucky, that may be all it is!
Clues here: ASUS Anti-Surge Motherboard - Motherboard Processor & RAM
No, I never OC'd the CPU in this pc because I never really had to. It's the mvp-deluxe with the onboard wifi thing (which never properly worked).
The 8 pin connector powers the CPU. So if you plug it in and the board shuts down then we can assume the protection circuitry is working and there is problem with the power or the CPU or the MB.
Check and double check:
You might also want to try a CLRTC as a last ditch effort. This resets the processor clock.
Good Luck.
Check and double check:
- The modular connection at the PS and the MB. (Do you have a multimeter to test for voltage at the modular output?)
- The CPU heatsink and fan (if you plug the CPU fan into a case header will it spin?)
- The CPU seat. Check carefully for bent pins.
You might also want to try a CLRTC as a last ditch effort. This resets the processor clock.
- Note all your current BIOS settings
- Shut down the computer > remove the power cord.
- Remove the 3v battery.
- Move the CLRTC jumper from pins 1-2 to 2-3.
- Touch a metal part of the case and Press and Hold the reset button for approx. 30 seconds to discharge all power from the board.
- Put the CLRTC jumper back on 1-2.
- Replace the battery > replace the power cord > boot.
- Immediately go back into BIOS and reset all your preferred settings. If the CLRTC worked you will need to reset the date and time.
Good Luck.
thx, i'll give that a shot when i get back home.
well, i tried what you said, and it's still not turning on when i plug the 12v/8pin cable in. i don't know what to do from here... i hate taking my pc to techs because they charge so much for the easiest things. should i buy a new cpu and test it, or a new mobo or both.. ugh, if any of u live in the tampa, FL area let me know lol if you all have any other ideas that might help, plz post. thx again for the help so far. for now, my baby is broke which forces me to watch TV.. booooo!
James
James
James,
I'm no computer tech but something in me is thinking mobo. But with a new mobo comes all sorts of questions, plus will it support your existing ram and the like. Did you un-seat the CPU and look closely at the pins, then re-seat and place new thermal compound? Did you blow out the ram connections and re-seat ram? How are you cooling your CPU, stock cooler and fan? Have you test the fan on the CPU?
I'm no computer tech but something in me is thinking mobo. But with a new mobo comes all sorts of questions, plus will it support your existing ram and the like. Did you un-seat the CPU and look closely at the pins, then re-seat and place new thermal compound? Did you blow out the ram connections and re-seat ram? How are you cooling your CPU, stock cooler and fan? Have you test the fan on the CPU?
�� Quote: Originally Posted by linnemeyerhere James,
I'm no computer tech but something in me is thinking mobo. But with a new mobo comes all sorts of questions, plus will it support your existing ram and the like. Did you un-seat the CPU and look closely at the pins, then re-seat and place new thermal compound? Did you blow out the ram connections and re-seat ram? How are you cooling your CPU, stock cooler and fan? Have you test the fan on the CPU?
I'm no computer tech but something in me is thinking mobo. But with a new mobo comes all sorts of questions, plus will it support your existing ram and the like. Did you un-seat the CPU and look closely at the pins, then re-seat and place new thermal compound? Did you blow out the ram connections and re-seat ram? How are you cooling your CPU, stock cooler and fan? Have you test the fan on the CPU?
Man I feel your pain. Not sure I have a good next move, they all just seem like educated guesses and they all cost real monies. Is your gut pointing to the CPU? I see tiger has the the 3.4 Phenom for $169.00. Did you know that AMD will test your CPU for free? You should call them and ASUS as MSI was also willing to test my mobo for free. You of course pay the shipping to them and have some down time but that's better than going with costly guesses.
At this point in time, you could try another power supply, or call ASUS about the motherboard. I wouldn't just go dropping money hoping to find the issue.
I did find this statement curious.....
�� Quote: Originally Posted by jimb0616 Did you try the 4-pin connector? I'm not familiar with AMD boards, but some motherboards only require the 4-pin connector instead of the 8-pin one. What does your board's manual say about it?
You DID check the manual right? - This would also include the power supply's manual as well.
I did find this statement curious.....
�� Quote: Originally Posted by jimb0616 Just an FYI, every fan, light and HD runs with the 8pin plug UNPLUGGED but when it's plugged in, it will not turn on at all.
You DID check the manual right? - This would also include the power supply's manual as well.
�� Quote: Originally Posted by sygnus21 At this point in time, you could try another power supply, or call ASUS about the motherboard. I wouldn't just go dropping money hoping to find the issue.
I did find this statement curious.....
�� Quote: Originally Posted by jimb0616 Did you try the 4-pin connector? I'm not familiar with AMD boards, but some motherboards only require the 4-pin connector instead of the 8-pin one. What does your board's manual say about it?
You DID check the manual right? - This would also include the power supply's manual as well.
I did find this statement curious.....
�� Quote: Originally Posted by jimb0616 Just an FYI, every fan, light and HD runs with the 8pin plug UNPLUGGED but when it's plugged in, it will not turn on at all.
You DID check the manual right? - This would also include the power supply's manual as well.
Yea, I'm going to call ASUS and see what they have to say about this situation. I've googled it and saw that many people ran into the same problem but with no fix. They all ended up RMA mobo or just buying a new one. My gut tells me it's the mobo but I must be 110% sure before I go buy a new one.
I will try the 4-pin connector and go through both the mobo and psu manuals (which, yes, I've done prior to installation
). If you want to see what I read about other peoples posts on this issue, google "computer wont turn on with 8 pin plugged in"
I'll post as soon as I'm done. Thx for the replies, I really really appreciate your help everyone. Be back later.
James
k, i tried switching the bios battery, i tried using the 4pin cable instead of 8pin and also tried the empty ram slots with both sticks and just 1 stick but with the same outcome. Will not boot at all while the 4pin or 8pin is plugged in, however it will turn on (the fans, lights etc...) when the 4pin/8pin is not plugged in. I'm going to call Asus and hope they have the fix for this. :\
James
James
WOW, I just called the Asus tech support and got some guy who I could barely understand and after I told him what my problem is, he gave me a 1800# to call Microsoft... ?!?!??!!? I'm like, why do I need to call Microsoft? "Tech: Because it is a software issue and that is the type of operating system you have." I didn't even MENTION a word of what type of OS I had, so I then said; what are you talking about? This is not a software issue it's a hardware issue, isn't this Asus tech support...? "Tech: Yes, but we do not support hardware issues." .... honestly...? So I told him to get a new job and hung up, I then googled "asus tech support sucks" and shockingly there were TONS of hits! lol! But after awhile I finally found a new 1888# which I called and got someone whom I could understand but after I told him what my issue was AND what I had done thus far to try and fix this problem, he goes "hrm.... welp, sounds like you already did all the troubleshooting, here's your case # we'll e-mail you instructions to RMA your MB." k thx goodbye "Tech: Likewise, buhbye."
I'm going insane, even my wife told me to take a nap lol. So, for now I'm going to take a nap then check back here to see if there are any new posts/opinions and then most-likely I'll do the RMA process. Sorry for all the blabbing, but I want to thank you all again so much for your tips and help. I will stick with this website as a regular member! Later
James
I'm going insane, even my wife told me to take a nap lol. So, for now I'm going to take a nap then check back here to see if there are any new posts/opinions and then most-likely I'll do the RMA process.
Sorry for all the blabbing, but I want to thank you all again so much for your tips and help. I will stick with this website as a regular member! LaterJames
You got a case # and a RMA? Does that mean they are going to replace it at no charge? That would be a pretty sweet deal on a 4 year old MB.
I just read a post on another thread I'm on about a mystery issue that was diagnosed to death that finally ended up being the MB. That conclusion was reach weeks ago. But Gigabyte dicked him around. The first RMA they "checked the board and updated the BIOS", which of course did not solve anything. He just posted that he got them to replace the MB and now all is good.
So my advice is to be sure you get what you expect to be done down in writing in your case file before you send it in RMA.
I just read a post on another thread I'm on about a mystery issue that was diagnosed to death that finally ended up being the MB. That conclusion was reach weeks ago. But Gigabyte dicked him around. The first RMA they "checked the board and updated the BIOS", which of course did not solve anything. He just posted that he got them to replace the MB and now all is good.
So my advice is to be sure you get what you expect to be done down in writing in your case file before you send it in RMA.
Always a good practice to take notes oneself and get names and what was discussed and then ask for the case id number and will the notes of the discussion be added to case history. This allows the next rep. a chance to get up to speed and you won't have to do as much repeating. Another hot tip is kill them with kindness, these rep's get yelled at a significant part of their work day and if you keep clam and ask for consideration many times if they can they will. If you need to escalate a problem then ask for a supervisor.
�� Quote: Originally Posted by jimb0616 WOW, I just called the Asus tech support and got some guy who I could barely understand and after I told him what my problem is, he gave me a 1800# to call Microsoft... ?!?!??!!? I'm like, why do I need to call Microsoft? "Tech: Because it is a software issue and that is the type of operating system you have."
Sorry but anyone with one with a quater of a brain and basic common sense computer knowledge knows that if the computer doesn't turn on, the operating systems doesn't load!!! So how in the hell can that be Microsoft's fault!!!
You accept what you get! Can them back and tell them what the first tech told you and that you want to speak to a supervisor.
And If that tech said that, that doesn't speak too highly of Asus's tech support
My two cents.
�� Quote: Originally Posted by TVeblen You got a case # and a RMA? Does that mean they are going to replace it at no charge? That would be a pretty sweet deal on a 4 year old MB.
I just read a post on another thread I'm on about a mystery issue that was diagnosed to death that finally ended up being the MB. That conclusion was reach weeks ago. But Gigabyte dicked him around. The first RMA they "checked the board and updated the BIOS", which of course did not solve anything. He just posted that he got them to replace the MB and now all is good.
So my advice is to be sure you get what you expect to be done down in writing in your case file before you send it in RMA.
I just read a post on another thread I'm on about a mystery issue that was diagnosed to death that finally ended up being the MB. That conclusion was reach weeks ago. But Gigabyte dicked him around. The first RMA they "checked the board and updated the BIOS", which of course did not solve anything. He just posted that he got them to replace the MB and now all is good.
So my advice is to be sure you get what you expect to be done down in writing in your case file before you send it in RMA.
K good news and bad news and kinda good news,
first the good news; even though I got the board approx 3yrs ago (give or take a couple months) they WILL send me a new mobo once they recieve mine.
bad news; i'll miss my mobo so much because it's awesome, and it will take a couple weeks atleast, probably, to get my new mobo back.
kinda good news; my wife knew how upset i was and came with me to where i get my pc parts and bought me a cheap but a better than none mobo! it's an asus m2n68-am plus. it doesn't support more than 1 gpu (which is bad because I am use to using crossfire 2 gpu's) but it's okay because I won't notice THAT much difference and ALSOOOOO.... she bought me a new logitech mx518 gaming mouse because she felt bad for me. i love her so much hehe.
Above all that, I really want to thank you all again and again for taking the time to help troubleshoot my problem, and after this 4 page thread (sorry about that lol) i'm going to stick around and become a regular member. I'll also link this forum site on the gaming community i own (www.TRHservers.com my alias is vi0lent with a zero). I'm going to get ready to install the new mobo and I'll let you all know how it turns out. Thanks again!
PS - sorry, i know my typing grammar isn't the greatest, somedays it's perfect and somedays i'm too lazy
Sincerely,
James
first the good news; even though I got the board approx 3yrs ago (give or take a couple months) they WILL send me a new mobo once they recieve mine.
bad news; i'll miss my mobo so much because it's awesome, and it will take a couple weeks atleast, probably, to get my new mobo back.
kinda good news; my wife knew how upset i was and came with me to where i get my pc parts and bought me a cheap but a better than none mobo! it's an asus m2n68-am plus. it doesn't support more than 1 gpu (which is bad because I am use to using crossfire 2 gpu's) but it's okay because I won't notice THAT much difference and ALSOOOOO.... she bought me a new logitech mx518 gaming mouse because she felt bad for me.
i love her so much hehe. Above all that, I really want to thank you all again and again for taking the time to help troubleshoot my problem, and after this 4 page thread (sorry about that lol) i'm going to stick around and become a regular member. I'll also link this forum site on the gaming community i own (www.TRHservers.com my alias is vi0lent with a zero). I'm going to get ready to install the new mobo and I'll let you all know how it turns out. Thanks again!
PS - sorry, i know my typing grammar isn't the greatest, somedays it's perfect and somedays i'm too lazy
Sincerely,
James
James,
You've got a good woman there! We look forward to seeing you around the SF.
You've got a good woman there! We look forward to seeing you around the SF.
I know I've done this before but, I really need help with this small easy issue. If I'm correct, aren't I supposed to somehow remove the old thermal stuff from the cpu and add new thermal to it? Or can I just add some thermal to it along with whats still on the cpu? Thx
james
james
�� Quote: Originally Posted by jimb0616 I know I've done this before but, I really need help with this small easy issue. If I'm correct, aren't I supposed to somehow remove the old thermal stuff from the cpu and add new thermal to it? Or can I just add some thermal to it along with whats still on the cpu? Thx
james
james
Good luck.
jimb0616,
Less is more with this part. Clean both the cpu and the cooler surfaces back to mirror surfaces. Add a very small amount of thermal paste like about the size of a lentil. Align the cooler plate and with a slight twisting movement align and mount the cooler. Tighten down well to spec's and allow to rest 5-10 minutes under pressure for the paste to spread out. This process will continue as heat from the processor is applied and will reach maximum cooling in several hours.
Less is more with this part. Clean both the cpu and the cooler surfaces back to mirror surfaces. Add a very small amount of thermal paste like about the size of a lentil. Align the cooler plate and with a slight twisting movement align and mount the cooler. Tighten down well to spec's and allow to rest 5-10 minutes under pressure for the paste to spread out. This process will continue as heat from the processor is applied and will reach maximum cooling in several hours.
well, it just so happens that there are 3 different types of my cpu's (AMD Phenom X4 9850 Black Edition) and only 1 out of the 3 are compatible with this new mobo I bought (Asus M2N68-AM PLUS). I verified many times to make sure that my cpu will be compatible and it even says right on the box that it is, but I got an error saying it's not, so I did some research and some people said to update bios which I then did but to no avail. So finally I read on some website that Asus made a mistake by not stating which AMD Phenom X4 9850 this mobo was comatible with, it's all because of the watts. Mine is 125W (and the 95W is not comatible either) so I have to bring back the mobo today and exchange it for one that will be 100% compatible with my cpu.
Also, to be 110% sure, even though I've tested my original mobo many many times... I will test it 1 more time before I ship it off.
James
Also, to be 110% sure, even though I've tested my original mobo many many times... I will test it 1 more time before I ship it off.
James
Boy you are having some type of luck there lately aren't you
Here's wishing you some good luck
Peace
Here's wishing you some good luck
Peace
Keep the faith jimb0616, It will all pull together and in the process your going to learn even more about your system and other processes. That's the bright side which as your going through it never seems to appear till later.
Oh yea, I love a challenge. I've only taken 1 computer class when I was 14 and it was typing, I learned everything else on my own and got my CCNA cert also. I've been building since I was 15yrs old and now I'm 28 but every now and then I still run into some random issues. good times, I'll let you all know how my new mobo turns out when I go pick it up tonight. I'll be exchanging the one I just got for another one and I'm sure it will work. I'll use this "new" mobo until my RMA'd one comes back in the mail Take care everyone.
Thanks,
James
Take care everyone.Thanks,
James
I've ordered a new CPU in your honor so I'll be breaking out the thermal paste one day soon as well. Cheers mate and here's to a quick successful boot every time !
�� Quote: Originally Posted by linnemeyerhere Keep the faith jimb0616, It will all pull together and in the process your going to learn even more about your system and other processes. That's the bright side which as your going through it never seems to appear till later.
Jimbo, you have been far more succesful than me : last year I mounted my Noctua CPU cooler the wrong way around (didn't bother reading the instructions in my excitement), and of course at boot-up it beeped and shut down. I spent some anxious moments trying to figure it out, until my 6yr old told me to read the instructions.......................
When in doubt RTFM
�� Quote: Originally Posted by linnemeyerhere I've ordered a new CPU in your honor so I'll be breaking out the thermal paste one day soon as well. Cheers mate and here's to a quick successful boot every time !
I just got home with the new temp mobo. It's better than the one I just returned and I'm very sure it will work however I'm still optimistic. I also realized I put a tad too much thermal on the last time and saw I tiny spec got on 1 of the CPU pins but I got it off, now I'm going to install this mobo which I will then return here to post results when done.
be back very soon. Thanks,
James
Well, I didn't have to reformat but the only issue I'm having now is the graphics, on desktop and in-game, flicker and blink also makes some of my quicklaunch icons disappear then once I hover over them they appear. I tried new drivers, reinstall of DX10 and DX11 to no avail. I'm tired so I'll try updating bios and other things. And yes I installed some of the vital mobo drivers from the CD.
The mobo is an Asus M4A785-M
GPU is ATI HD3870 (I have two but this mobo only supports 1 GPU), maybe I'll try changing the cards out.
Gnight,
James
The mobo is an Asus M4A785-M
GPU is ATI HD3870 (I have two but this mobo only supports 1 GPU), maybe I'll try changing the cards out.
Gnight,
James
Good morning, sorry this thread is so long lol, time to try and resolve this "last" issue I posted above, in my last post. Any opinons would be great also. Thx
James
James
Because you changed MBs you need to get the system updated for drivers and settings. You've been working on drivers but you may have missed one.
First, check windows update and see if it is reporting any drivers you need. Install them, reboot, check again. Keep doing that until nothing shows up.
It may become necessary to do a Repair Install.
Repair Install[2]=General%20Tips
And you may need to run it 3 times to get everything "lined up".
First, check windows update and see if it is reporting any drivers you need. Install them, reboot, check again. Keep doing that until nothing shows up.
It may become necessary to do a Repair Install.
Repair Install[2]=General%20Tips
And you may need to run it 3 times to get everything "lined up".
Quote:
I installed some of the vital mobo drivers from the CD.
ATI Radeon
You'll need the South Bridge driver, and wither the RAID or AHCI driver depending on how you have your hard drive(s) configured.
Yea I did the repair install first then I did all windows updates and drivers, I also downloaded the latest ATI catalyst drivers, but I still have more things to do that you both have mentioned. I'm so tired atm so I'll finish after a nap, my brain feels like a bus ran it over. :P
oh, and I have my HD's as the sata1 is my primary (OS drive C) and my secondary is my "stuff" drive where all my apps, vids and d/l's are kept.
oh, and I have my HD's as the sata1 is my primary (OS drive C) and my secondary is my "stuff" drive where all my apps, vids and d/l's are kept.
wow. after reading this i have a headache.
james,
i wish you the best of luck. some advice: slow down, and dont be so erratic.
reading this thread im picturing the Tasmanian devil spinning around a room with computer parts flying and random beeps and blue screens...
another thing, dont just keep replacing power supplies like that.. jeeze. if they keep burning out SOMETHING IS WRONG. power supplies will take other things with them. id bet my life savings that one of those power supplies crapped out and took your mobo with it.
james,
i wish you the best of luck. some advice: slow down, and dont be so erratic.
reading this thread im picturing the Tasmanian devil spinning around a room with computer parts flying and random beeps and blue screens...
another thing, dont just keep replacing power supplies like that.. jeeze. if they keep burning out SOMETHING IS WRONG. power supplies will take other things with them. id bet my life savings that one of those power supplies crapped out and took your mobo with it.
K i've tried both video cards but still have the same issue with this "graphic" issue. I installed the latest none beta drivers for everything I could find. Guess this thread's gone far enough. Thx for the help and effort everyone.
Most of the blink stopped when I got a system.overflowexception error, :\ my luck
James
Most of the blink stopped when I got a system.overflowexception error, :\ my luck
James
jimb0616,
Don't worry about the length of the thread, but if the nature of the problem takes us in a new direction and you want to post in a different category then that's fine. What are the chances the GPU isn't 100% ?
Don't worry about the length of the thread, but if the nature of the problem takes us in a new direction and you want to post in a different category then that's fine. What are the chances the GPU isn't 100% ?
�� Quote: Originally Posted by linnemeyerhere What are the chances the GPU isn't 100% ?
1. Possible short somewhere in the case, not enough to cause immediate issues but over time.
2. Bad motherboard to begin with
3. Not strong enough PSU to begin with (this one can pretty much be ruled out based on the specs of the 3)
4. Bad or u8nclean power right at the wall. This can only be tested when you know all components are good, and plug in another receptacle that is not on the same circuit as the current one.
Also with 3 power supplies going and finally killing the motherboard, may just find that that is what is wrong with the video card(s) as well.
The problems in these two threads,
http://www.sevenforums.com/overclock...usb-panel.html
PC reboots if someone walk by
are the sort of thing that can be the cause for #1.
�� Quote: Originally Posted by stormy13 �� Quote: Originally Posted by linnemeyerhere What are the chances the GPU isn't 100% ?
1. Possible short somewhere in the case, not enough to cause immediate issues but over time.
2. Bad motherboard to begin with
3. Not strong enough PSU to begin with (this one can pretty much be ruled out based on the specs of the 3)
4. Bad or u8nclean power right at the wall. This can only be tested when you know all components are good, and plug in another receptacle that is not on the same circuit as the current one.
Also with 3 power supplies going and finally killing the motherboard, may just find that that is what is wrong with the video card(s) as well.
The problems in these two threads,
http://www.sevenforums.com/overclock...usb-panel.html
PC reboots if someone walk by
are the sort of thing that can be the cause for #1.
I've built/assembled over approx 2,000 computers when I was with the school board of Pinellas County, in every school here... High Schools, Middle Shcools, Elementary and more. Even though a large majority of them were pre-built, I still had to go through and open each one to make custom chanes according to the specs that each school wanted etc... and as for custom pc's (i.e. gaming pc's, vid ed pc's) I've only built maybe 35 of them for friends, family, clients and myself which in all cases but ONE (my buddy brett) they turned out great and still work to this day. When I was younger, we use to have huge LAN parties (fun!!) and after I'd network it all up we'd have a blast. They would always try to "fix" their own pc's which made it worse and I'd end up fixing it for them, but they always asked me, "Jim, how come EVERY time we have a LAN party your computer never crashes and how come you never have to fix the pc's you build for yourself?!" I honestly didn't know why, but I told them, "Dude, I go the magic touch." .... until NOW lol! One of those friends found out about my issue I'm having now with my mobo and was stunned, he posted it ALL over Facebook.
Anyways, I'll start a new thread on a diff forum area when I'm done doing what I'm doing. If any of you live in the Tampa Bay, FL area let me know... I just moved back here from Orlando, FL. Cyaz and thx again.
James
Jim,
You have things well in hands and I share your frustration as sometimes it's seems like the only options are replacing components to only find they were fine. We all mean well here and no slight was intended to your skill set which makes my knowledge pale in comparison. Keep us in the loop on what your finding and I look forward to hearing about how this was solved. Cheers Mate ! the Cheese
You have things well in hands and I share your frustration as sometimes it's seems like the only options are replacing components to only find they were fine. We all mean well here and no slight was intended to your skill set which makes my knowledge pale in comparison. Keep us in the loop on what your finding and I look forward to hearing about how this was solved. Cheers Mate ! the Cheese
�� Quote: Originally Posted by linnemeyerhere Jim,
You have things well in hands and I share your frustration as sometimes it's seems like the only options are replacing components to only find they were fine. We all mean well here and no slight was intended to your skill set which makes my knowledge pale in comparison. Keep us in the loop on what your finding and I look forward to hearing about how this was solved. Cheers Mate ! the Cheese
You have things well in hands and I share your frustration as sometimes it's seems like the only options are replacing components to only find they were fine. We all mean well here and no slight was intended to your skill set which makes my knowledge pale in comparison. Keep us in the loop on what your finding and I look forward to hearing about how this was solved. Cheers Mate ! the Cheese
you seem to know PLENTY about the many different aspects of computer technology. I give you rep. I recently just posted a new thread under the drivers area. I'll post a link to it below. I found a couple things out about this mobo I have installed which is explained in detail on my new thread. Thanks again for your kindness and advice.
new thread link - just got new mobo but the screen flickers/flashes....
James -
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