I have windows 7 and have run spybot, ccleaner and they all come out clear of virusus. I have no add ons, except PDF viewer What could be going on. Sometimes when trying to bring up an email it says "loading" and will never come up.
Other times it will show about 10 emails and then several seconds later the rest will pop up.
It just doesn't seem real clean. Any SIMPLE ideas that a novice could do to improve this?
Other times it will show about 10 emails and then several seconds later the rest will pop up.
It just doesn't seem real clean. Any SIMPLE ideas that a novice could do to improve this?
Reinstall windows
I think I said something "simple". I wouldn't have a clue how to do that and would be scared I would really do something to screw it up worse.
�� Quote: Originally Posted by PattiChati 
I think I said something "simple". I wouldn't have a clue how to do that and would be scared I would really do something to screw it up worse.
I use AVG and have for years with no problems
First, Ccleaner isn't an anti-malware program. Its just a junk file cleaner.
Coming to your problem now,
1. Check Start-up programs. Remove any unnecessary ones. (Type 'msconfig' in start menu search, w/o the quotes.)
2. Use any Antivirus to scan your pc. After that use Malwarebytes Anti-Malware and do full scan.
3. Report the results here.
Coming to your problem now,
1. Check Start-up programs. Remove any unnecessary ones. (Type 'msconfig' in start menu search, w/o the quotes.)
2. Use any Antivirus to scan your pc. After that use Malwarebytes Anti-Malware and do full scan.
3. Report the results here.
There was no malware found - everything was clean.
In my startup folder the following were checked: Quicktime, realplayer, software mgr, adobe systems - adobe gamma loader, install shield
In my startup folder the following were checked: Quicktime, realplayer, software mgr, adobe systems - adobe gamma loader, install shield
�� Quote: Originally Posted by ArtG818 �� Quote: Originally Posted by PattiChati I think I said something "simple". I wouldn't have a clue how to do that and would be scared I would really do something to screw it up worse.
I use AVG
It'd be nice if you can give MBAM a try too.
You mean run MBAM? That is that Malwarebytes anti malware? I did run it and it said 0 problems. I wanted to cut and paste it to you but it wouldn't let me paste!!
Download and run process explorer, what is using your memory
No Problem there
Test memory
Download a copy of Memtest86 and burn the ISO to a CD. Let it run for about 6 passes.
No Problem there
Test memory
Download a copy of Memtest86 and burn the ISO to a CD. Let it run for about 6 passes.
after process explorer, how do I tell what is using my memory - firefox is the biggest of course, but a bunch of little ones. After this I will download memtest 86. What is this one for and why run it 6 times
Process explorer tell you what is running and how much ram is left for use
If you have enough ram left, you should take the memory test
It will test the ram and the slots to ensure that they are working properly
You need to run the test 6 to 10 times, to obtain the greatest accuracy
You are testing for defective ram
Once the ram is known to be good, you should test each slot, with a known good stick.
BTW
Overheating can also, be a cause of slowdown
If you have enough ram left, you should take the memory test
It will test the ram and the slots to ensure that they are working properly
You need to run the test 6 to 10 times, to obtain the greatest accuracy
You are testing for defective ram
Once the ram is known to be good, you should test each slot, with a known good stick.
BTW
Overheating can also, be a cause of slowdown
�� Quote: Originally Posted by PattiChati There was no malware found - everything was clean.
In my startup folder the following were checked: Quicktime, realplayer, software mgr, adobe systems - adobe gamma loader, install shield
In my startup folder the following were checked: Quicktime, realplayer, software mgr, adobe systems - adobe gamma loader, install shield
Hopefully as you learn here you will become more amenable to a clean reinstall, which can give you a computer that is much better than new considering all the bloatware on today's consumer PC's.
In the meanwhile here are some tips for cleaning up a factory bloatware install which may help you now:
HP laptop has used up all four primary partitions
Study the Event Viewer>Custom view>Admin to google repeat errors text and ID# to learn how others have solved them. Check also the Performance log on Advanced Tools page acccessed by clicking your WEI score link at Computer>Properties. Look for cued issues at top of Tools page, Generate A System Health Report.
Type "solutions" into Start Search box to see if any have been sent for problems reported or not. Always report problems as Win7 is interactive like that.
how do you do a clean reinstall. Do you lose everything and have to start over? This windows 7 is only less than a year old
I will get the "how to"
Yes you have to reinstall, but its the BEST way. Agreed to by all.
Clean Install with a Upgrade Windows 7 Version[2]=General Tips
All you have to reisntall are programs. You will need the DVDs or download again.
Yes you have to reinstall, but its the BEST way. Agreed to by all.
Clean Install with a Upgrade Windows 7 Version[2]=General Tips
All you have to reisntall are programs. You will need the DVDs or download again.
under services in msconfig - which ones should be running and which ones shoud be stopped.
I don't want to start over. After an ex-friend of mine put windows 7 on, cleaned Vista completely off. I had a hell of a time getting things back up and running and it was a pain.
What is the purpose of running memtest 6 times, is that going to help anything? I just think there is one thing on here that is slowing everything down. I have conduit engine; elf 1 toolbar; elf 1.3 toolbar; avg toolbar and yahoo toolbar under my addons
I don't want to start over. After an ex-friend of mine put windows 7 on, cleaned Vista completely off. I had a hell of a time getting things back up and running and it was a pain.
What is the purpose of running memtest 6 times, is that going to help anything? I just think there is one thing on here that is slowing everything down. I have conduit engine; elf 1 toolbar; elf 1.3 toolbar; avg toolbar and yahoo toolbar under my addons
When you come in here with a problem asking for help, people take the time to give suggestions that have worked for others. If you don't want to follow their instructions your really wasteing their time. You've been given proven advice, a clean install clears out all the old problems and it's not that hard to reload your programs. Two hours and your back with a new computer.
Didn't you read that I attempted to do it once. It is extremely complicated to a novice computer person like me.
You have to backup data and I don't know how to do that.
I was looking for any other ideas before having to resort to install.
If you don't want to waste your time, then don't answer
You have to backup data and I don't know how to do that.
I was looking for any other ideas before having to resort to install.
If you don't want to waste your time, then don't answer
�� Quote: Originally Posted by richc46 I will get the "how to"
Yes you have to reinstall, but its the BEST way. Agreed to by all.
Clean Install with a Upgrade Windows 7 Version[2]=General Tips
All you have to reisntall are programs. You will need the DVDs or download again.
Yes you have to reinstall, but its the BEST way. Agreed to by all.
Clean Install with a Upgrade Windows 7 Version[2]=General Tips
All you have to reisntall are programs. You will need the DVDs or download again.
Richc46 - the link you sent was for an upgrade of windows 7. Is there one for reinstall windows. You said just install programs, but you have to reinstall data also, right?
Patti,
At this time, the clean install means, basically, wiping the disk clean and just reinstalling windows. No repairing, no trying to upgrade or trying to maintain anything.
Yes, it does mean you will need to back up data, although in most cases, the data you really care about will be Documents you made in say office, or pictures or music. Those should be in places you should, hopefully, know where they are. To back them up, there are three ways.
One - Get one of those portable drives that offer 'one touch backup'. They will take time, but they will go through your system and try to back up relavent data.
Two - Get a USB hard drive and hand copy files, again mostly office documents, pictures or music, to that hard drive. This implies you know where said files are.
Three - Ask someone to help copy said files. While you state you are a novice, I am sure you have some friends who can help you at least save the important stuff you want.
The main thing you will have to understand, however, is that we will also sometimes need to know more about your system. Your system specs only state your OS. Some of the slowness can also be attributed to the specs of the machine. Things like Memory (Is it 1 gig, 2 gig, 3 gig or 4 gigs of memory). Given your system specs says Windows 7 x32, it suggests you have a maximum of about 3 to 3.5 gigs of memory possible. The only other thing that comes into play for speed issues besides malware running random things on your system is just how much memory is being used overall. High memory use means high Virtual memory use, which will slow down the machine as the computer is juggling memory to disk to do things. A solution to this besides a clean install would be to go to Windows 7 x64 and upping the memory to 6 gigs or more if you are using more than 2.8 to 3 gigs of memory on the system to help minimize the memory to disk juggling.
Again, while it may seem over the top to you, you can always ask a friend to help you out that might know what we are talking about, but I would first check the original suggestions ahead of this post before doing what I suggest.
The important thing to note, we will be asking questions, as we are not all using the same hardware or setup as you, or the same programs, which will always mean different answers based on information you give us. If you are thorough in the information you give us, the more accurate our responses will be.
At this time, the clean install means, basically, wiping the disk clean and just reinstalling windows. No repairing, no trying to upgrade or trying to maintain anything.
Yes, it does mean you will need to back up data, although in most cases, the data you really care about will be Documents you made in say office, or pictures or music. Those should be in places you should, hopefully, know where they are. To back them up, there are three ways.
One - Get one of those portable drives that offer 'one touch backup'. They will take time, but they will go through your system and try to back up relavent data.
Two - Get a USB hard drive and hand copy files, again mostly office documents, pictures or music, to that hard drive. This implies you know where said files are.
Three - Ask someone to help copy said files. While you state you are a novice, I am sure you have some friends who can help you at least save the important stuff you want.
The main thing you will have to understand, however, is that we will also sometimes need to know more about your system. Your system specs only state your OS. Some of the slowness can also be attributed to the specs of the machine. Things like Memory (Is it 1 gig, 2 gig, 3 gig or 4 gigs of memory). Given your system specs says Windows 7 x32, it suggests you have a maximum of about 3 to 3.5 gigs of memory possible. The only other thing that comes into play for speed issues besides malware running random things on your system is just how much memory is being used overall. High memory use means high Virtual memory use, which will slow down the machine as the computer is juggling memory to disk to do things. A solution to this besides a clean install would be to go to Windows 7 x64 and upping the memory to 6 gigs or more if you are using more than 2.8 to 3 gigs of memory on the system to help minimize the memory to disk juggling.
Again, while it may seem over the top to you, you can always ask a friend to help you out that might know what we are talking about, but I would first check the original suggestions ahead of this post before doing what I suggest.
The important thing to note, we will be asking questions, as we are not all using the same hardware or setup as you, or the same programs, which will always mean different answers based on information you give us. If you are thorough in the information you give us, the more accurate our responses will be.
system restore !
restore to the previous date;
(if u sure, no virus)
restore to the previous date;
(if u sure, no virus)
Tips to get a perfect clean reinstall on factory bloatware machine: re-install windows 7
Go into Programs and Features (from Control Panel), and uninstall these:
conduit engine
elf 1 toolbar
elf 1.3 toolbar
yahoo toolbar
Now, TFC download by Old Timer TFC - Temp File Cleaner by OldTimer - Geeks to Go Forums and save it to your desktop.
Save any unsaved work
TFC will close ALL open programs including your browser!
Double-click on TFC.exe to run it. If you are using Vista/Windows 7 right-click on the file and choose Run As Administrator.
Click the Start button to begin the cleaning process and let it run uninterrupted to completion.
Important! If TFC prompts you to reboot, please do so immediately. If not prompted, manually reboot the machine anyway to ensure a complete clean.
Next, in order to see what else is running...
conduit engine
elf 1 toolbar
elf 1.3 toolbar
yahoo toolbar
Now, TFC download by Old Timer TFC - Temp File Cleaner by OldTimer - Geeks to Go Forums and save it to your desktop.
Save any unsaved work
TFC will close ALL open programs including your browser!
Double-click on TFC.exe to run it. If you are using Vista/Windows 7 right-click on the file and choose Run As Administrator.
Click the Start button to begin the cleaning process and let it run uninterrupted to completion.
Important! If TFC prompts you to reboot, please do so immediately. If not prompted, manually reboot the machine anyway to ensure a complete clean.
Next, in order to see what else is running...
- Download random's system information tool (RSIT) by random/random http://images.malwareremoval.com/random/RSIT.exe
- It is important that is saved to your desktop.
- Double click on RSIT.exe to run RSIT.
- Click Continue at the disclaimer screen.
- Once it has finished, two logs will open. Please post the contents of both log.txt (<<will be maximized) and info.txt (<<will be minimized)
�� Quote: Originally Posted by Keiichi25 Patti,
At this time, the clean install means, basically, wiping the disk clean and just reinstalling windows. No repairing, no trying to upgrade or trying to maintain anything.
Yes, it does mean you will need to back up data, although in most cases, the data you really care about will be Documents you made in say office, or pictures or music. Those should be in places you should, hopefully, know where they are. To back them up, there are three ways.
One - Get one of those portable drives that offer 'one touch backup'. They will take time, but they will go through your system and try to back up relavent data.
Two - Get a USB hard drive and hand copy files, again mostly office documents, pictures or music, to that hard drive. This implies you know where said files are.
Three - Ask someone to help copy said files. While you state you are a novice, I am sure you have some friends who can help you at least save the important stuff you want.
The main thing you will have to understand, however, is that we will also sometimes need to know more about your system. Your system specs only state your OS. Some of the slowness can also be attributed to the specs of the machine. Things like Memory (Is it 1 gig, 2 gig, 3 gig or 4 gigs of memory). Given your system specs says Windows 7 x32, it suggests you have a maximum of about 3 to 3.5 gigs of memory possible. The only other thing that comes into play for speed issues besides malware running random things on your system is just how much memory is being used overall. High memory use means high Virtual memory use, which will slow down the machine as the computer is juggling memory to disk to do things. A solution to this besides a clean install would be to go to Windows 7 x64 and upping the memory to 6 gigs or more if you are using more than 2.8 to 3 gigs of memory on the system to help minimize the memory to disk juggling.
Again, while it may seem over the top to you, you can always ask a friend to help you out that might know what we are talking about, but I would first check the original suggestions ahead of this post before doing what I suggest.
The important thing to note, we will be asking questions, as we are not all using the same hardware or setup as you, or the same programs, which will always mean different answers based on information you give us. If you are thorough in the information you give us, the more accurate our responses will be.
At this time, the clean install means, basically, wiping the disk clean and just reinstalling windows. No repairing, no trying to upgrade or trying to maintain anything.
Yes, it does mean you will need to back up data, although in most cases, the data you really care about will be Documents you made in say office, or pictures or music. Those should be in places you should, hopefully, know where they are. To back them up, there are three ways.
One - Get one of those portable drives that offer 'one touch backup'. They will take time, but they will go through your system and try to back up relavent data.
Two - Get a USB hard drive and hand copy files, again mostly office documents, pictures or music, to that hard drive. This implies you know where said files are.
Three - Ask someone to help copy said files. While you state you are a novice, I am sure you have some friends who can help you at least save the important stuff you want.
The main thing you will have to understand, however, is that we will also sometimes need to know more about your system. Your system specs only state your OS. Some of the slowness can also be attributed to the specs of the machine. Things like Memory (Is it 1 gig, 2 gig, 3 gig or 4 gigs of memory). Given your system specs says Windows 7 x32, it suggests you have a maximum of about 3 to 3.5 gigs of memory possible. The only other thing that comes into play for speed issues besides malware running random things on your system is just how much memory is being used overall. High memory use means high Virtual memory use, which will slow down the machine as the computer is juggling memory to disk to do things. A solution to this besides a clean install would be to go to Windows 7 x64 and upping the memory to 6 gigs or more if you are using more than 2.8 to 3 gigs of memory on the system to help minimize the memory to disk juggling.
Again, while it may seem over the top to you, you can always ask a friend to help you out that might know what we are talking about, but I would first check the original suggestions ahead of this post before doing what I suggest.
The important thing to note, we will be asking questions, as we are not all using the same hardware or setup as you, or the same programs, which will always mean different answers based on information you give us. If you are thorough in the information you give us, the more accurate our responses will be.
Patti, I can try help you ...if you really want to consult your friends it's fine with me.
I think I might know a thing or two as a being a "Microsoft Most Valuable Professional" (in security) for the last five years
I think I might know a thing or two as a being a "Microsoft Most Valuable Professional" (in security) for the last five years
Hi Patti,
Jacee's advice is solid, however I would like to know where else you are experiencing "slowness"? Is it only while using the internet, i.e.; e-mail, 'surfing' etc.? do you also experience it with using other programs away from the internet? word, photo editing, general software? If it's just the internet, what type of connection do you have? You really need to fill out the specifications of your computer. Jacee's advice to uninstall the three toolbars is an excellent first step. Many times they have a lot of widgets, gadgets and ads that load with them. Once you take them off try the e-mail again. If this has made a big improvement and you feel you have to have a toolbar then pick the one you feel you can't live w/o and re-install it. Does it still work well? If so then go to the TFC suggestion by Jacee. Cleaning won't hurt. Then her last step with RSIT. LOOK at the experience and credentials of those offering you advice. Jacee's, RichC and Gregrockers' stand out.
James
Jacee's advice is solid, however I would like to know where else you are experiencing "slowness"? Is it only while using the internet, i.e.; e-mail, 'surfing' etc.? do you also experience it with using other programs away from the internet? word, photo editing, general software? If it's just the internet, what type of connection do you have? You really need to fill out the specifications of your computer. Jacee's advice to uninstall the three toolbars is an excellent first step. Many times they have a lot of widgets, gadgets and ads that load with them. Once you take them off try the e-mail again. If this has made a big improvement and you feel you have to have a toolbar then pick the one you feel you can't live w/o and re-install it. Does it still work well? If so then go to the TFC suggestion by Jacee. Cleaning won't hurt. Then her last step with RSIT. LOOK at the experience and credentials of those offering you advice. Jacee's, RichC and Gregrockers' stand out.
James
The point I'm trying to make is let's slow down a bit. If I reinstalled OS every time I experienced a slow down...well I would have wasted a lot of time and went through a lot of anxiety. Let's not operate for stomach cancer when maybe it's only an upset stomach and little antacid will do. That's not to say it is not more serious, but let's get a clearer picture of the symptoms.
Here are some basic troubleshooting steps to work through before considering reinstall: Computer lags every couple seconds
�� Quote: Originally Posted by PattiChati It is extremely complicated to a novice computer person like me.
�� Quote: Originally Posted by PattiChati You have to backup data and I don't know how to do that.
I'm not sold that a reinstall is your only solution, but it would solve the problem. OS reinstalls are very common and surprisingly simple to do, so if you really are unwilling to do it yourself, you shouldn't have any trouble finding a friend who can help you out.
I don't know if this thread is still open. But my computer is slow everwhere. It will take 60 to open yahoo. I will click on something and microsoft word will pop up. If I close that, then the page I originally wanted is there. But I can't open anything without that circle going around and around. I had already deleted the elf toolbars and chose to keep the yahoo. I really don't want to reinstall Windows. It has been slow before and I don't want to have to keep reinstalling. There has got to be a reason. I have Malware bytes and Microsoft Essentials. It seems to have gotten slower after those two were installed come to think of it. HELP
I removed Microsoft Essentials and that really helped a lot. But now all I have is malwarebytes, don't I need something to protect me from viruses?
Hi PattiChati and welcome back. Your last post was back in Dec-2010 - Have you been living with this same problem for the last 5 months?
Ok, a couple of things first. In order for anyone to help you, we ask that you fill in your system specs. for us. At this stage we don't know if you are working with a 1970's computer or a new super fast rocket.
Secondly, if you removed Microsoft Security Essentials, then you currently have NO REALTIME PROTECTION. Unless of course you have another antivirus program installed as well. Two antivirus programs installed = bad news.
Finally, did this particular system EVER perform to your satisfaction. Please get back to us.
Regards
JohnnyA
EDIT
Ok, I'm confused. It seems that you have another tread going called Slow Performance and you are currently posting in both? You also have been asked several times in both threads to post your specs. so that our members can assist you. Failing that, count me out.
Ok, a couple of things first. In order for anyone to help you, we ask that you fill in your system specs. for us. At this stage we don't know if you are working with a 1970's computer or a new super fast rocket.
Secondly, if you removed Microsoft Security Essentials, then you currently have NO REALTIME PROTECTION. Unless of course you have another antivirus program installed as well. Two antivirus programs installed = bad news.
Finally, did this particular system EVER perform to your satisfaction. Please get back to us.
Regards
JohnnyA
EDIT
Ok, I'm confused. It seems that you have another tread going called Slow Performance and you are currently posting in both? You also have been asked several times in both threads to post your specs. so that our members can assist you. Failing that, count me out.
DxDiag.txt
Here it is again if someone other than Johnnya would help me out. It worked great when I first got it. I don't know what antivirus program on that is compatible with malwarebytes
Here it is again if someone other than Johnnya would help me out. It worked great when I first got it. I don't know what antivirus program on that is compatible with malwarebytes
If you didnt' buy the Malwarebytes Real Time Protection then it is just a free on-demand scanner and is not standing guard.
If MSE was causing problems, then use free Avast instead.
How is the speed now?
What is listed in msconfig>Startup? You can uncheck everything except AV and gadgets: Startup Programs - Change
After several restarts, now check msconfig>Services, choose "Hide All MS Services" and see what's running that you didn't start yourself. Uncheck those, then turn them off at Startup in their Program preferences - we can help you if any are difficult.
You now have a clean boot. Now check in Device Manager to see if any drivers are in error or need updating. There may already be newer drivers waiting in optional Windows Updates.
If MSE was causing problems, then use free Avast instead.
How is the speed now?
What is listed in msconfig>Startup? You can uncheck everything except AV and gadgets: Startup Programs - Change
After several restarts, now check msconfig>Services, choose "Hide All MS Services" and see what's running that you didn't start yourself. Uncheck those, then turn them off at Startup in their Program preferences - we can help you if any are difficult.
You now have a clean boot. Now check in Device Manager to see if any drivers are in error or need updating. There may already be newer drivers waiting in optional Windows Updates.
Sorry Macgyvr but the OP has been asked several times to supply his System Specs including Ram.
Ignatzatsonic "Please fill out your system specs so we know what we are dealing with. Hard to tell when we don't know what you have. "
Indianacarnie "What kind of system do you have? Memory - HDD - OS Etc. "
Keiichi25 "The main thing you will have to understand, however, is that we will also sometimes need to know more about your system. Your system specs only state your OS. "
JohnnyA "Ok, a couple of things first. In order for anyone to help you, we ask that you fill in your system specs. for us. At this stage we don't know if you are working with a 1970's computer or a new super fast rocket.
Ignatzatsonic "Please fill out your system specs so we know what we are dealing with. Hard to tell when we don't know what you have. "
Indianacarnie "What kind of system do you have? Memory - HDD - OS Etc. "
Keiichi25 "The main thing you will have to understand, however, is that we will also sometimes need to know more about your system. Your system specs only state your OS. "
JohnnyA "Ok, a couple of things first. In order for anyone to help you, we ask that you fill in your system specs. for us. At this stage we don't know if you are working with a 1970's computer or a new super fast rocket.
Patti did post her info - just not in the way some of the old-timers here expected:
-----------------
System Information
------------------
Time of this report: 5/19/2011, 21:08:47
Machine name: PATTY-PC
Operating System: Windows 7 Home Premium 32-bit (6.1, Build 7600) (7600.win7_gdr.110408-1633)
Language: English (Regional Setting: English)
System Manufacturer: Dell Inc.
System Model: Vostro 220 Series
BIOS: Default System BIOS
Processor: Intel(R) Core(TM)2 Duo CPU E7400 @ 2.80GHz (2 CPUs), ~2.8GHz
Memory: 3072MB RAM
Available OS Memory: 3036MB RAM
Page File: 1392MB used, 4679MB available
Card name: Intel(R) G45/G43 Express Chipset
Manufacturer: Intel Corporation
Chip type: Intel(R) 4 Series Express Chipset Family
DAC type: Internal
Device Key: Enum\PCI\VEN_8086&DEV_2E22&SUBSYS_02831028&REV_03
Display Memory: 1326 MB
Dedicated Memory: 64 MB
Shared Memory: 1262 MB
Current Mode: 1680 x 1050 (32 bit) (59Hz)
This thread got off to a bad start, and has not really improved from the OP's viewpoint, I'm sure.
She doesn't want to "start over", and I can understand that.
So Patti, my first advice - create a new user and logon as that user, if you can, make it an account with administrative privileges, and a good password.
(a good password should be a mix of upper and lowercase characters, punctuation symbols and numbers, and the longer the stronger it is. It should also be hard to forget and easy to type, not readily looked up from any source as a whole. Not written down in an obvious place. I could use AMD(64)Athlon-X2 - it's more or less staring me in the face on my laptop keyboard. De11/V05tro-22o or some variation springs to mind for you.)
Is the new logon system response any different than the old one?
Startup time - faster, same?
Application time - faster, same?
Internet browsing - faster, same?
If there is an improvement in any area, then there is housekeeping to do on the old user account - a general cleanup - old files, old internet stuff, desktop, shortcuts etc.
But first a backup, and a backup plan if things do turn bad, and a new system restore point at the very least.
After that, it may be a case of removing unused programs, (uninstalling them thoroughly) perhaps even stopping updated drivers and stopping services and autorunning startup programs that you don't really need.
One of the best free tools is CCleaner - Optimization and Cleaning - Free Download for removing stuff that hangs around. Another old favourite of mine is Official ToniArts EasyCleaner page. - both find stuff that the other misses. Ask for help if you need it using these.
Run any cleanup tools as an administrator, but logged on as the user in the old account for best effect.
Indexing may be slowing things up. Turn it off and see. There may be more than one indexing program going.
You have a large page file 1/4 used. Turn it off, reboot, defragment using Puran Defrag Trial and Free Edition Download at boottime. After rebooting, reset the pagefile as a maximum2GB, minimum 1GB.
Thats enough to keep you going for now
-----------------
System Information
------------------
Time of this report: 5/19/2011, 21:08:47
Machine name: PATTY-PC
Operating System: Windows 7 Home Premium 32-bit (6.1, Build 7600) (7600.win7_gdr.110408-1633)
Language: English (Regional Setting: English)
System Manufacturer: Dell Inc.
System Model: Vostro 220 Series
BIOS: Default System BIOS
Processor: Intel(R) Core(TM)2 Duo CPU E7400 @ 2.80GHz (2 CPUs), ~2.8GHz
Memory: 3072MB RAM
Available OS Memory: 3036MB RAM
Page File: 1392MB used, 4679MB available
Card name: Intel(R) G45/G43 Express Chipset
Manufacturer: Intel Corporation
Chip type: Intel(R) 4 Series Express Chipset Family
DAC type: Internal
Device Key: Enum\PCI\VEN_8086&DEV_2E22&SUBSYS_02831028&REV_03
Display Memory: 1326 MB
Dedicated Memory: 64 MB
Shared Memory: 1262 MB
Current Mode: 1680 x 1050 (32 bit) (59Hz)
This thread got off to a bad start, and has not really improved from the OP's viewpoint, I'm sure.
She doesn't want to "start over", and I can understand that.
So Patti, my first advice - create a new user and logon as that user, if you can, make it an account with administrative privileges, and a good password.
(a good password should be a mix of upper and lowercase characters, punctuation symbols and numbers, and the longer the stronger it is. It should also be hard to forget and easy to type, not readily looked up from any source as a whole. Not written down in an obvious place. I could use AMD(64)Athlon-X2 - it's more or less staring me in the face on my laptop keyboard. De11/V05tro-22o or some variation springs to mind for you.)
Is the new logon system response any different than the old one?
Startup time - faster, same?
Application time - faster, same?
Internet browsing - faster, same?
If there is an improvement in any area, then there is housekeeping to do on the old user account - a general cleanup - old files, old internet stuff, desktop, shortcuts etc.
But first a backup, and a backup plan if things do turn bad, and a new system restore point at the very least.
After that, it may be a case of removing unused programs, (uninstalling them thoroughly) perhaps even stopping updated drivers and stopping services and autorunning startup programs that you don't really need.
One of the best free tools is CCleaner - Optimization and Cleaning - Free Download for removing stuff that hangs around. Another old favourite of mine is Official ToniArts EasyCleaner page. - both find stuff that the other misses. Ask for help if you need it using these.
Run any cleanup tools as an administrator, but logged on as the user in the old account for best effect.
Indexing may be slowing things up. Turn it off and see. There may be more than one indexing program going.
You have a large page file 1/4 used. Turn it off, reboot, defragment using Puran Defrag Trial and Free Edition Download at boottime. After rebooting, reset the pagefile as a maximum2GB, minimum 1GB.
Thats enough to keep you going for now
Thanks everyone, I will try all of it. Thanks.
There are other steps. I just gave you the first two in my post above: get a good lightweight AV in place, then get a clean boot.
Next install CCLeaner, click Run Cleaner, then select the Registry tab and Scan for Issues, clean them up. CCleaner - Free software downloads and software reviews - CNET Download.com
Next install Puran free defragger, on Additional Operations tab select Intelligent Optimizer, then select a Boot-Time scan with defrag-restart-full Disk Check, restart for the boot defrag and DIsk Check. Puran Defrag Free Edition - Free software downloads and software reviews - CNET Download.com
Next install CCLeaner, click Run Cleaner, then select the Registry tab and Scan for Issues, clean them up. CCleaner - Free software downloads and software reviews - CNET Download.com
Next install Puran free defragger, on Additional Operations tab select Intelligent Optimizer, then select a Boot-Time scan with defrag-restart-full Disk Check, restart for the boot defrag and DIsk Check. Puran Defrag Free Edition - Free software downloads and software reviews - CNET Download.com
Is there a good AV - but free. Is malwarebytes an antivirus progra. I was told in another post of take avg off and put on malwarebyets. So that is what I did
I think it is safe to say that Microsoft Security Essentials is likely to be as inoffensive as an antivirus can get - it rarely throws up warnings, but most of those it does are trojans and security threats to Windows itself - unless you do dodgy surfing amongst the crack z and ware z sites and downloading illicit torrents and the like.
Malwarebytes does some of the other stuff - looking out for the ad-wares and trackers that might be reporting stuff from your machine which could result in ID theft, phishing and password theft exploits. These may come from visiting web ads or from installing some programs
- both types of anti-nasties programs are good to have installed.
Microsoft also has Defender and the malicious software removal tool, as well as the windows firewall.
Malwarebytes is thought by many to be a clear leader in its field, but among the antivirus applications there are many, with many people having their own opinion which is best and worst.
Personally, I think that certain browsers are more problematic - if a browser does not handle html code to the standards laid down, then it is liable to be exploited, and internet explorer especially versions 8 and earlier are known to be heavily exploited.
Google Chrome and Opera are more compliant with standards, and together with Firefox, are updated very frequently, with Microsoft lagging behind. IE7 and IE8 are not recommended.
Similarly with email - if email has html code or scripts embedded that is likely to be executed, the best place for it is on your web browser, not on an installed mail reader that you have had for years.
Malwarebytes does some of the other stuff - looking out for the ad-wares and trackers that might be reporting stuff from your machine which could result in ID theft, phishing and password theft exploits. These may come from visiting web ads or from installing some programs
- both types of anti-nasties programs are good to have installed.
Microsoft also has Defender and the malicious software removal tool, as well as the windows firewall.
Malwarebytes is thought by many to be a clear leader in its field, but among the antivirus applications there are many, with many people having their own opinion which is best and worst.
Personally, I think that certain browsers are more problematic - if a browser does not handle html code to the standards laid down, then it is liable to be exploited, and internet explorer especially versions 8 and earlier are known to be heavily exploited.
Google Chrome and Opera are more compliant with standards, and together with Firefox, are updated very frequently, with Microsoft lagging behind. IE7 and IE8 are not recommended.
Similarly with email - if email has html code or scripts embedded that is likely to be executed, the best place for it is on your web browser, not on an installed mail reader that you have had for years.
The computer went faster when I took off MSE
All antivirus programs will impact performance - they sit there analysing activity on the computer against a database of signature behaviour that corresponds to a huge number of threats. The faster the processor, the more processors in action, and more memory available, will require the AV to use more resources.
Your problem is that you notice the slowness caused by the antivirus because there is already an inherent speed problem, which you need to investigate and put right.
lets try a little allegory:
You have a tight short skirt, high heels and have had several drinks, and although merry, you find that you tend to stumble quite frequently. You get the idea to take off the high heels, and your stability improves. Of course, your tights will get ruined, and your feet could be damaged by treading on sharp things.
Is it all due to the shoes?
No.
Sober up and the heels would be fine.
Same with the PC, it has a skinfull of something that is making it less responsive, taking off the protection might not be a good thing.
Your problem is that you notice the slowness caused by the antivirus because there is already an inherent speed problem, which you need to investigate and put right.
lets try a little allegory:
You have a tight short skirt, high heels and have had several drinks, and although merry, you find that you tend to stumble quite frequently. You get the idea to take off the high heels, and your stability improves. Of course, your tights will get ruined, and your feet could be damaged by treading on sharp things.
Is it all due to the shoes?
No.
Sober up and the heels would be fine.
Same with the PC, it has a skinfull of something that is making it less responsive, taking off the protection might not be a good thing.
Is there something other than MSE, since I know that slowed it down.
But it is still getting slower.
I am not in favor of reinstalling Windows, because whatever is wrong with it is bound to happen again until we find out what is wrong with it. With my old computer I would keep reinstalling and the problem (don't remember what it was) kept coming back. I finally bought a new computer and have tried to keep it clean.
But it is still getting slower.
I am not in favor of reinstalling Windows, because whatever is wrong with it is bound to happen again until we find out what is wrong with it. With my old computer I would keep reinstalling and the problem (don't remember what it was) kept coming back. I finally bought a new computer and have tried to keep it clean.
Nobody is making you put an antivirus on.
All antiviruses will use additional resources on top of your problem slowdown.
The advice is to address the main problems that you have not yet identified that cause the progressive slowdown, or face having to reinstall, which is becoming more likely if you prevaricate without an antivirus to protect your system.
Why not follow the advice given, or otherwise go elsewhere for assistance?
All antiviruses will use additional resources on top of your problem slowdown.
The advice is to address the main problems that you have not yet identified that cause the progressive slowdown, or face having to reinstall, which is becoming more likely if you prevaricate without an antivirus to protect your system.
Why not follow the advice given, or otherwise go elsewhere for assistance?
�� Quote: Originally Posted by PattiChati Is there a good AV - but free. Is malwarebytes an antivirus progra. I was told in another post of take avg off and put on malwarebyets. So that is what I did
I've now given you many steps in the thread to clean up and troubleshoot your computer to speed it up, with little response or interaction. Perhaps you should take some time to go back through the thread and do the steps suggested, or ask questions for clarification if needed. It is discouraging to suggest everything we can think of and have nearly the whole lot ignored.
I will unequivocally tell you that MSE did not slow your computer down. I have loaded MSE on what would be considered "ancient" PIII systems with 256MB of RAM with absolutely no noticeable impact.
If you are not confident to wipe and reload your system, you are going to need to take it to a professional and have it done. You will not solve this problem by poking at it here and there over the course of more than a year.
Give up, bite the bullet, and move on.
If you are not confident to wipe and reload your system, you are going to need to take it to a professional and have it done. You will not solve this problem by poking at it here and there over the course of more than a year.
Give up, bite the bullet, and move on.
�� Quote: Originally Posted by gregrocker If you didnt' buy the Malwarebytes Real Time Protection then it is just a free on-demand scanner and is not standing guard.
If MSE was causing problems, then use free Avast instead.
How is the speed now?
What is listed in msconfig>Startup? You can uncheck everything except AV and gadgets: Startup Programs - Change
After several restarts, now check msconfig>Services, choose "Hide All MS Services" and see what's running that you didn't start yourself. Uncheck those, then turn them off at Startup in their Program preferences - we can help you if any are difficult.
You now have a clean boot. Now check in Device Manager to see if any drivers are in error or need updating. There may already be newer drivers waiting in optional Windows Updates.
If MSE was causing problems, then use free Avast instead.
How is the speed now?
What is listed in msconfig>Startup? You can uncheck everything except AV and gadgets: Startup Programs - Change
After several restarts, now check msconfig>Services, choose "Hide All MS Services" and see what's running that you didn't start yourself. Uncheck those, then turn them off at Startup in their Program preferences - we can help you if any are difficult.
You now have a clean boot. Now check in Device Manager to see if any drivers are in error or need updating. There may already be newer drivers waiting in optional Windows Updates.
Still wondering about a good antivirus to go with AVG.
Thanks.
MSE is perfect currently using 5,672K although i have 12 gigs of ram. So far MSE has kept my computer clean.
I would not use AVG. It bloated up some years ago and never slimmed back down to match the performance of lightweight Avast or MSE. Shall I suggest Avast again? Avast. Avast, ye matey.
If you cannot find where in it's Preferences to turn off Arcsoft from starting up with Windows, I would uninstall it at least long enough to see if it is slowing your Win7. It is often problematic unneeded bloatware.
If no drivers are in error in Device Manager, then watch for newer cued in optional Windows Updates after enabling hardware auto-updating: Automatically get recommended drivers and updates for your hardware
Check your performance log for repeat errors and gradually work through these other troubleshooting steps to learn how to troubleshoot Win7.
If you cannot find where in it's Preferences to turn off Arcsoft from starting up with Windows, I would uninstall it at least long enough to see if it is slowing your Win7. It is often problematic unneeded bloatware.
If no drivers are in error in Device Manager, then watch for newer cued in optional Windows Updates after enabling hardware auto-updating: Automatically get recommended drivers and updates for your hardware
Check your performance log for repeat errors and gradually work through these other troubleshooting steps to learn how to troubleshoot Win7.
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