I've just purchased the Windows 7 Home Premium O/S upgrade and want to do a clean install from Vista. I have the link to the tutorial on doing this, and I'm ready to tackle it, but my internet is Hughes Net, and I'm afraid when I reformat that I'm going to lose my internet connection. I don't want to wipe out my internet without knowing how I'm going to be able to get it back.
Before I make a call to Huges Net, does someone here have the answer? I know I'll have to wait for a service call, so I want to be sure I don't do something stupid!
Thanks.
Karen
Before I make a call to Huges Net, does someone here have the answer? I know I'll have to wait for a service call, so I want to be sure I don't do something stupid!
Thanks.
Karen
I don't have satelite, I have DSL. I don't see why it should be any different. When you format your hard drive, everything will be gone, you will need to have backups of your data files, Once you install Win 7 again, you should be able to get your internet going. I don't see any reason to call Hughes. It might take a little time until you get it configured again, but it would not be anything Hughes would be concerned with. Just make note of all of your settings in the email software. You should be fine.
Hi Karen, welcome to the Seven Forums.
As bigmck said, you probably have no problems. Windows Seven is really good in networking and getting you to the Internet, most of the times you are directly connected after finishing the installation.
I know some other geeks are going to fill my message inbox with some negative messages now, me belonging to the clear minority speaking for in-place upgrade, but I'm still going to say this: An in-place upgrade is a good and working alternative. It leaves your files and applications, and your network connections intact on your system, just replacing Vista system files with Seven.
A year ago I wrote this short tutorial: A simple guide to a successful in-place upgrade. Since that. I've done a lot more in-place upgrades, still without a single problem. If you have backed up your files and you are in any case prepared to do a clean install, you lose nothing but a little time by trying first an in-place upgrade installation.
The result might surprise you positively.
Kari
As bigmck said, you probably have no problems. Windows Seven is really good in networking and getting you to the Internet, most of the times you are directly connected after finishing the installation.
I know some other geeks are going to fill my message inbox with some negative messages now, me belonging to the clear minority speaking for in-place upgrade, but I'm still going to say this: An in-place upgrade is a good and working alternative. It leaves your files and applications, and your network connections intact on your system, just replacing Vista system files with Seven.
A year ago I wrote this short tutorial: A simple guide to a successful in-place upgrade. Since that. I've done a lot more in-place upgrades, still without a single problem. If you have backed up your files and you are in any case prepared to do a clean install, you lose nothing but a little time by trying first an in-place upgrade installation.
The result might surprise you positively.
Kari
Kari is a genius! Which is why I'm surprised that he recommended an in-place installation.
(Don't worry, Kari, you have nothing in your in box from me.)
With that, I would go ahead and follow your tutorial on a clean install using upgrade media. As far as your internet connection goes, once you get Windows installed, that's it, you're done.
With that, I would go ahead and follow your tutorial on a clean install using upgrade media. As far as your internet connection goes, once you get Windows installed, that's it, you're done.
Computing world is full of these stories. Don't transfer your files from old computer to new one with Windows Easy Transfer, it screws your system. Complete BS; WET is nice, working piece of software, works well when instructions are followed. Empty Superfetch to speed your computer. Again, full and genuine BS; letting Windows to take care of Superfetch decreases the load time of applications. Windows Search does not work. BS; it works well and fast, you just have to know how to use it.
That's just a few examples. In-place upgrade is maybe the most idiotic of these rumors based on misinformation, users who have never even seen someone else to in-place upgrade telling on different forums how bad that is.
Honestly, Mborner, please tell me how many in-place upgrades from Vista to Seven, or earlier from XP to Vista you have done? If some, what went wrong, what did not work afterwards, and how you can tell the issue was because of in-place upgrade? If none, on what is your opinion based? And please, no BS answers: if you talk based on your own experience, you can certainly tell what went wrong. Don't tell me you don't remember anymore.
I repeat what I said on that short and small tutorial I linked in my previous post: I have done more in-place upgrades during my professional years than I can remember. I have had zero problems, absolutely none whatsoever. OF course I have had installation problems, too, but every time an in-place upgrade has failed, I've tried a clean install to formatted HD on the same computer and it has failed, too. The point here is, the reason has not been on Windows or on in-place upgrade, it's always been a question of faulty install media, non-functioning third party driver or hardware device.
It's a bit funny that none of the critics seem to understand this simple fact: if in-place upgrade really didn't work, if it was not a completely acceptable way to upgrade, don't you think Microsoft had already made it impossible? Do you honestly believe Microsoft would allow an essential part of the installation procedure to be possible if they knew it's not working?
If Vista computer is well maintained, if you follow the steps I have described on that tut, if you do things correctly, in-place upgrade is a painless, easy, straight forward procedure.
Mborner, I am really waiting to read what were the problems in your in-place upgrade tries. Either that, or you to admit you have only heard it or read about it to be problematic.
Never modest, always sincere
The reason I want to do a clean install is that my computer has been acting strangely. I can no longer open .exe or .pdf files I've downloaded. The computer can't even find them, even though they have clearly been downloaded. I've had to use my "baby" laptop to download files and transfer them to this desktop computer.
There have been other quirky things going on, so I've been doing a daily data back-up just in case it decides to crash. I was getting help trying to diagnose the problem on the Vista forum, but everything we tried came up clean. It was then that I decided to upgrade to Windows 7, since I was going to do a total restore anyway. I bought the upgrade, which arrived yesterday, and will back up my data once more before doing the install.
It was determined that my problems are software-related, rather than hardware-related, so it made sense that I should do the clean install, rather than risk bringing my problem into the new O/S when if I did just a normal upgrade. I've copied all my license numbers from the anti-virus and other programs that I downloaded from the internet, and I trust I can reload my data from the external drive when I'm done doing the install. Then I'll cross my fingers that my computer will be back to its normally-reliable self.
I found the brochure that was left by the Hughes Net installer. It gives me the SAN, PIN, IP Address, and Subnet Mask numbers. I assume that would be all I would need to get back online after the install, should the computer not recognize the modem? The installer sat here and plugged in a lot of information the day the satellite was installed, so I assumed that there was something resident on my computer. I'm pleased if that is not the case, as I'd hate to have to wait for a service call before getting my internet back.
Thanks for any input.......
Karen
There have been other quirky things going on, so I've been doing a daily data back-up just in case it decides to crash. I was getting help trying to diagnose the problem on the Vista forum, but everything we tried came up clean. It was then that I decided to upgrade to Windows 7, since I was going to do a total restore anyway. I bought the upgrade, which arrived yesterday, and will back up my data once more before doing the install.
It was determined that my problems are software-related, rather than hardware-related, so it made sense that I should do the clean install, rather than risk bringing my problem into the new O/S when if I did just a normal upgrade. I've copied all my license numbers from the anti-virus and other programs that I downloaded from the internet, and I trust I can reload my data from the external drive when I'm done doing the install. Then I'll cross my fingers that my computer will be back to its normally-reliable self.
I found the brochure that was left by the Hughes Net installer. It gives me the SAN, PIN, IP Address, and Subnet Mask numbers. I assume that would be all I would need to get back online after the install, should the computer not recognize the modem? The installer sat here and plugged in a lot of information the day the satellite was installed, so I assumed that there was something resident on my computer. I'm pleased if that is not the case, as I'd hate to have to wait for a service call before getting my internet back.
Thanks for any input.......
Karen
Karen, in that case I agree: you should do a clean install. In-place is a good alternative only when Vista is working without issues.
Good luck, come back here if you have any problems with setting up your Internet connection (which I doubt).
Happy computing!
Kari
Good luck, come back here if you have any problems with setting up your Internet connection (which I doubt).
Happy computing!
Kari
Okay..... ready to back-up, then attack the install with fear and trepidation. I know just enough about computers to be dangerous, lol. I'm HOPING that even if I have internet connection problems with this computer that I can plug the modem into the laptop and have it work.... that should do it if the information needed is with the modem and not anything resident on this computer. I have numbers I need should I have to plug them in when attached to the other computer.
I thought doing a complete system store on my old computer was nerve-wracking. This is much worse! At least back then we had dial-up, and I knew I would be able to get online again with another computer. This time I'm not so sure.
If I'm successful, I'll probably be back sometime today on this computer. If I'm not, I may be back asking questions from the "outpost" at the library, lol.
Thanks for the input.
Karen
I thought doing a complete system store on my old computer was nerve-wracking. This is much worse! At least back then we had dial-up, and I knew I would be able to get online again with another computer. This time I'm not so sure.
If I'm successful, I'll probably be back sometime today on this computer. If I'm not, I may be back asking questions from the "outpost" at the library, lol.
Thanks for the input.
Karen
Computing world is full of these stories. Don't transfer your files from old computer to new one with Windows Easy Transfer, it screws your system. Complete BS; WET is nice, working piece of software, works well when instructions are followed. Empty Superfetch to speed your computer. Again, full and genuine BS; letting Windows to take care of Superfetch decreases the load time of applications. Windows Search does not work. BS; it works well and fast, you just have to know how to use it.
That's just a few examples. In-place upgrade is maybe the most idiotic of these rumors based on misinformation, users who have never even seen someone else to in-place upgrade telling on different forums how bad that is.
Honestly, Mborner, please tell me how many in-place upgrades from Vista to Seven, or earlier from XP to Vista you have done? If some, what went wrong, what did not work afterwards, and how you can tell the issue was because of in-place upgrade? If none, on what is your opinion based? And please, no BS answers: if you talk based on your own experience, you can certainly tell what went wrong. Don't tell me you don't remember anymore.
I repeat what I said on that short and small tutorial I linked in my previous post: I have done more in-place upgrades during my professional years than I can remember. I have had zero problems, absolutely none whatsoever. OF course I have had installation problems, too, but every time an in-place upgrade has failed, I've tried a clean install to formatted HD on the same computer and it has failed, too. The point here is, the reason has not been on Windows or on in-place upgrade, it's always been a question of faulty install media, non-functioning third party driver or hardware device.
It's a bit funny that none of the critics seem to understand this simple fact: if in-place upgrade really didn't work, if it was not a completely acceptable way to upgrade, don't you think Microsoft had already made it impossible? Do you honestly believe Microsoft would allow an essential part of the installation procedure to be possible if they knew it's not working?
If Vista computer is well maintained, if you follow the steps I have described on that tut, if you do things correctly, in-place upgrade is a painless, easy, straight forward procedure.
Mborner, I am really waiting to read what were the problems in your in-place upgrade tries. Either that, or you to admit you have only heard it or read about it to be problematic.
Never modest, always sincere
I'm already confused, and I just put the installation disk in the drive, lol. I've determined that I still have internet using my little laptop. Unplugged the modem from the desktop and plugged it in here, and can get online no problem. First fear allayed with that move!
In the tutorial it says to "1. Do a clean install at boot without checking the Automatically activate Windows when I'm online box during the installation process."
This may sound stupid, but when I get the box that pops up after the disk is placed in the DVD drive, do I click on setup.exe? Or do I open to view files and pick something else to the the clean install. Will it ask me what I want to do in that regard after I click on setup.exe?
I don't want to muff this up and then not have anything usable when I get done. I have no confidence that this is going to end well
Karen
In the tutorial it says to "1. Do a clean install at boot without checking the Automatically activate Windows when I'm online box during the installation process."
This may sound stupid, but when I get the box that pops up after the disk is placed in the DVD drive, do I click on setup.exe? Or do I open to view files and pick something else to the the clean install. Will it ask me what I want to do in that regard after I click on setup.exe?
I don't want to muff this up and then not have anything usable when I get done. I have no confidence that this is going to end well
Karen
I just found the answer.... when in doubt, read the instructions! The booklet that came with the software said to use custom if I want to completely replace my current version of Windows with Windows 7. That's what I want to do..... all set .... for now.
Question answered by reading the booklet that came with the upgrade.... duh!
Karen
Karen
I'm at a screen asking me where to install Windows....... and a pop-up says that the partition I selected might contain files from a previous Windows installation. Then it says the files will be available in Windows.old. Do I want that? Won't it just be taking up drive space? Can I delete it after the install?
Karen
Karen
Since you've already "custom" install Windows, yes, go ahead. You want to retain the Windows.old folder, for now. Once your absolutely certain that you no longer need any data from the .old folder, you can delete it.
Karen.. yes, thats the option that you want! Once you have everything setup the way you want it you can safely delete the windows.old folder..
@Karen
Looking good! Just go ahead, follow the instructions.
@mborner
I didn't think you were sarcastic, not at all. I like this kind of constructive and rational debate, I just tried to make my point. As you did, also I tried to show the spirit of my post with that wink before my signature.
So no problems here. My wife told I'm still allowed to play with you
Kari
Looking good! Just go ahead, follow the instructions.
@mborner
I didn't think you were sarcastic, not at all. I like this kind of constructive and rational debate, I just tried to make my point. As you did, also I tried to show the spirit of my post with that wink before my signature.
So no problems here. My wife told I'm still allowed to play with you
Kari
Glad we're all playing nice. I need you to focus on ME, after all
.
Things are looking good so far..... I'm on "completing installation, dot, dot, dot" so it looks like it's still productively grinding away. Don't want to breathe a sigh of relief just yet, though.
I haven't seen the question about automatically activating online, that was mentioned in the tutorial. Does that come later? Why don't I want to do that? Seems like it would be the easiest way to do it.
Karen
Things are looking good so far..... I'm on "completing installation, dot, dot, dot" so it looks like it's still productively grinding away. Don't want to breathe a sigh of relief just yet, though.
I haven't seen the question about automatically activating online, that was mentioned in the tutorial. Does that come later? Why don't I want to do that? Seems like it would be the easiest way to do it.
Karen
Don't panic with that activation. We'll talk you through that when the time is right.
Kari
Okay.... just put in the activation code. Now the question as to whether to automatically activate or not. It's already checked. Should I uncheck it? And if so, why? Is it better to do it manually?
Karen
Karen
If you have a valid, genuine copy of Windows (as I assume, of course), there's no harm to activate now. Your computer must be connected to the Internet when activating.
I and as far as I know these other geeks normally skip activation at this point. You have time to activate later, when you are sure everything is OK and you don't have to reinstall.
It's up to you. I would wait, install first everything, check that everything works, and then click activation link.
Kari
I and as far as I know these other geeks normally skip activation at this point. You have time to activate later, when you are sure everything is OK and you don't have to reinstall.
It's up to you. I would wait, install first everything, check that everything works, and then click activation link.
Kari
Unchecked the automatic activation. Now I'm asked to choose automatic protection. Use recommended? Install important updates only? Ask me later? I had automatic updates with Vista. Sometimes they failed to install. Would it be better to install only important updates? Or do it manually?
Karen
Karen
Seven is really good with automatic updates. I couldn't think not to set it on on all the rigs in our household.
That said, the following is my personal way to do this. I choose always at this point Ask me later. Update settings is also only a few clicks away when you have Seven set up and running.
Kari
That said, the following is my personal way to do this. I choose always at this point Ask me later. Update settings is also only a few clicks away when you have Seven set up and running.
Kari
Wow..... My desktop only has a recycle bin on it, lol. Nothing like when getting a new computer that comes loaded with JUNK. This is great. Now all I need to do is reload all my personal JUNK on it, lol.
One problem I see is that I'm getting wavy lines on the task bar..... I had the same problem with Vista, and switched the display to look like XP and the problem was solved. I'm not seeing that option, or I've forgotten where I found it.
Karen
One problem I see is that I'm getting wavy lines on the task bar..... I had the same problem with Vista, and switched the display to look like XP and the problem was solved. I'm not seeing that option, or I've forgotten where I found it.
Karen
Hi Karen, Is your satellite connection up and running now?
Be sure to check optional updates for newer drivers. Once you install the latest Display driver, if the display problem persists, change your Screen Resolution by rightclicking the desktop.
Here are some other tips to get a perfect reinstall based on hundreds done:
The installer is mostly driver-complete, with newer arriving quickly via optional Windows Updates. Any drivers then missing in Device Manager can be found on the Support Downloads webpage for your model computer or device. Clean Install Windows 7
Install updates and then programs slowly over time to gauge performance after each. Don't let any programs write themselves into msconfig>Startup as they become freeloaders on your RAM/CPU and can spy on you. I only allow AV and gadgets. Startup Programs - Change
Use a lightweight free AV like MS Security Essentials which works perfectly with Windows 7 Firewall. http://www.microsoft.com/security_essentials/
When it is finished, clean and order the HD perfectly using state-of-the-art free CCleaner then Auslogics Disk and Registry defraggers monthly. CCleaner - Free software downloads and software reviews - CNET Download.com
Auslogics Disk Defrag - Reviews and free Auslogics Disk Defrag downloads at Download.com
Auslogics Registry Defrag - Free software downloads and software reviews - CNET Download.com
Then save a Win7 Backup image externally so you never have to reinstall again, just reimage the HD or replacement using DVD or Repair CD. Backup Complete Computer - Create an Image Backup
Be sure to check optional updates for newer drivers. Once you install the latest Display driver, if the display problem persists, change your Screen Resolution by rightclicking the desktop.
Here are some other tips to get a perfect reinstall based on hundreds done:
The installer is mostly driver-complete, with newer arriving quickly via optional Windows Updates. Any drivers then missing in Device Manager can be found on the Support Downloads webpage for your model computer or device. Clean Install Windows 7
Install updates and then programs slowly over time to gauge performance after each. Don't let any programs write themselves into msconfig>Startup as they become freeloaders on your RAM/CPU and can spy on you. I only allow AV and gadgets. Startup Programs - Change
Use a lightweight free AV like MS Security Essentials which works perfectly with Windows 7 Firewall. http://www.microsoft.com/security_essentials/
When it is finished, clean and order the HD perfectly using state-of-the-art free CCleaner then Auslogics Disk and Registry defraggers monthly. CCleaner - Free software downloads and software reviews - CNET Download.com
Auslogics Disk Defrag - Reviews and free Auslogics Disk Defrag downloads at Download.com
Auslogics Registry Defrag - Free software downloads and software reviews - CNET Download.com
Then save a Win7 Backup image externally so you never have to reinstall again, just reimage the HD or replacement using DVD or Repair CD. Backup Complete Computer - Create an Image Backup
Main thing first: are you on the net with your newly installed Seven already?
The computer is online, and I'm going to install my AVG and spyware with updates before I do anything else. Then I'll install Firefox and other programs.
Karen
Karen
After installing possibly missing drivers and updates, take a screenshot and post it here if the wavy lines remain.
Kari
Screenshot with Paint
Screenshots and Files - Upload and Post in Seven Forums
Kari
Screenshot with Paint
Screenshots and Files - Upload and Post in Seven Forums
AVG bloated up a few years back and has fallen out of favor.
You might also use the opportunity to try IE8 which in Win7 is finally perfected and IMO blows away the other browsers.
I downloaded the Windows Security Essentials but am told it's not a valid Win 32 application. Is that perhaps because I haven't activated my Windows 7 yet?
Make sure you download 32 bit MSE. It should say x86 in file name as shown:

Then rightclick on the MSE application to "Run as Admin."
http://www.microsoft.com/security_essentials/
Then rightclick on the MSE application to "Run as Admin."
http://www.microsoft.com/security_essentials/
I uploaded an image of what I get when I double click to install the program. It isn't showing up here, but it shows down below that it's attached, so I hope you see it.
Karen
Karen
That seems to have worked.... now on to the next problem. When I click on Computer and look at the files, it seems there are a lot of files that were on the computer before I did the "clean" install. What's up with THAT? Do I need to start from Square 1 and do this all over again?
Meanwhile, I've reinstalled AVG and it's plugging away..... It's been checking Windows.old for what seems like hours.
I thought this was going to be easy when the installation went so smoothly. But I can see it's going to take me days, if not longer, to get this computer back to being acceptable. At least I seem to be able to download files.... the Windows Security file downloaded okay..... even though I can't install it.
Karen
Meanwhile, I've reinstalled AVG and it's plugging away..... It's been checking Windows.old for what seems like hours.
I thought this was going to be easy when the installation went so smoothly. But I can see it's going to take me days, if not longer, to get this computer back to being acceptable. At least I seem to be able to download files.... the Windows Security file downloaded okay..... even though I can't install it.
Karen
Here's another problem.... How do I get rid of this window popping up over and over and over again. I can't click for it to not show itself again. It comes up repeatedly on the same page. It's annoying.
Karen
Karen
Since you asked about how clean you reinstalled: Did you boot from the Win7 DVD to Delete, repartition and format your HD before install, or run the installer from your old OS?
This makes a difference. If you have infected or corrupt code, it is not overwritten even by deleting and formatting until you wipe the HD first before install: SSD / HDD : Optimize for Windows Reinstallation
Clean Install Windows 7
My own tips on getting a perfect reinstall, based on hundreds done: re-install windows 7
Uninstall Yahoo toolbar assistant in Control panel>Programs and Features. These toolbars will sneak in on other installs if you dont' watch for them and uncheck the option. Each one destablizes the OS some. I would only use the search box built into Internet Explorer. If the Firewall warning will not take a checkmark to avoid asking you in future, it might portend corruption on the drive.
Did you get MSE installed? I see you referred to AVG being installed. The error for MSE if not remedied by installing as Administrator can also be an early indication of corruption. Best to wipe the HD to get fully clean and put away all doubts about corrupt or infected code remaining.
This makes a difference. If you have infected or corrupt code, it is not overwritten even by deleting and formatting until you wipe the HD first before install: SSD / HDD : Optimize for Windows Reinstallation
Clean Install Windows 7
My own tips on getting a perfect reinstall, based on hundreds done: re-install windows 7
Uninstall Yahoo toolbar assistant in Control panel>Programs and Features. These toolbars will sneak in on other installs if you dont' watch for them and uncheck the option. Each one destablizes the OS some. I would only use the search box built into Internet Explorer. If the Firewall warning will not take a checkmark to avoid asking you in future, it might portend corruption on the drive.
Did you get MSE installed? I see you referred to AVG being installed. The error for MSE if not remedied by installing as Administrator can also be an early indication of corruption. Best to wipe the HD to get fully clean and put away all doubts about corrupt or infected code remaining.
Karen Welcome to sevenforums
I agree with Greg. If you didnot boot from the 7 install dvd then you did not do the clean install. Did you put the 7 dvd in your dvd drive and then turn your pc off and back on. This causes the dvd to boot it may say press any key to start the dvd. This would seem to be the cause of all the old files? Good luck to you with your install
I agree with Greg. If you didnot boot from the 7 install dvd then you did not do the clean install. Did you put the 7 dvd in your dvd drive and then turn your pc off and back on. This causes the dvd to boot it may say press any key to start the dvd. This would seem to be the cause of all the old files? Good luck to you with your install
I believe earlier in this thread she said she did a "custom" install, leaving a Window.old folder in place. It's basically a clean install.
No panic, Karen. That windows.old folder contains your Vista files, including My Documents, My Pictures and so on. Just copy your personal files from there to your Seven user folders, and you can delete the windows.old folder.
It seems you already installed VG. You do not need two antivirus applications, so if you are happy with it, forget MSE. I'm a MSE user, it works well for me, but in AV applications, there are almost as many opinions as there are users. You are used to AVG, it might be the right one for you.
Kari
It seems you already installed VG. You do not need two antivirus applications, so if you are happy with it, forget MSE. I'm a MSE user, it works well for me, but in AV applications, there are almost as many opinions as there are users. You are used to AVG, it might be the right one for you.
Kari
I connected and looked over Karen's new install and see no evidence in logs of corruption or infection. There were so many updates cued the MSE install error might have been for lack of one of them.
Windows Updates had a slew of drivers including the full chipset, display, ethernet and sound. This is why it's especially important to go first to Optional Windows Updates to get drivers newer than the installer has since the installer is over a year old now. (SP1 anyone?)
Karen is still tempted to start over with a cleaner install to wiped HD due to former OS issues, but may proceed awhile with this install to see how performance pans out. She knows we are here to help her so there is not reason to be afraid of "losing" anything - only gains are made from clean reinstalls!
Windows Updates had a slew of drivers including the full chipset, display, ethernet and sound. This is why it's especially important to go first to Optional Windows Updates to get drivers newer than the installer has since the installer is over a year old now. (SP1 anyone?)
Karen is still tempted to start over with a cleaner install to wiped HD due to former OS issues, but may proceed awhile with this install to see how performance pans out. She knows we are here to help her so there is not reason to be afraid of "losing" anything - only gains are made from clean reinstalls!
Greg, that's good news. Well done Karin.
I installed all the updates.... critical and recommended. Only one NVidia one failed to install. I'm still getting the wavy lines.... .but that's minor compared to what COULD be going on, I suppose. I'll deal with more of it tomorrow.
I have a new problem though..... the computer doesn't seem to recognize my DVD drive now. THAT could be a big problem!
Karen
I have a new problem though..... the computer doesn't seem to recognize my DVD drive now. THAT could be a big problem!
Karen
See if DVD drive is detected and will play a DVD after restart.
Was the NVidia driver which failed to install the Storage Controller, which controls the DVD drive? If so, try to install it again.
If not, look in Device Manager at Storage drivers, choose SATA controller and see if there is an option to Roll Back the Updates driver to see if DVD drive is detected.
Was the NVidia driver which failed to install the Storage Controller, which controls the DVD drive? If so, try to install it again.
If not, look in Device Manager at Storage drivers, choose SATA controller and see if there is an option to Roll Back the Updates driver to see if DVD drive is detected.
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