My setup:
Windows 7 64bit Prof (on a suped up PC)
Asus BT211 - BT 2.1 + EDR (full A2DP support with latest Win7 64bit drivers - Broadcom Bluetooth 2.1 +EDR driver version 6.3.5.430 (4/8/10)
Sony DR-BT101 Headphones - (Microsoft says they're compatible)
PROBLEM:
All BT devices successfully installed and appear to be working. I can even find the A2DP device if I show all hidden devices in Device Manager. The headset pairs with no problems, Remote, Headset, Handsfree Telephony, and Audio Sink Services are available under device properties. However, non of the headphone services are available under "Playback Devices" or "Recording Devices".
When I right-click on the Bluetooth system tray icon and select "Open Settings" then click on the "Audio" tab I can see all of the active services from my headset. All services show "disconnected" below them. When I right-click on a service (with the headphones on and in connectible mode - steady flashing blue) I can select "Connect" (the only place in Win7 I've found the connect function). When I try to connect, it shows "Connecting" for a minute or two then goes back to "Disconnected". The headset never appears to respond.
SO... basically it appears everything should be working, but for some reason it isn't. I can PAIR but I can't CONNECT. I can install services but I can't actually use any of them.
I've tried everything, there must be something I'm missing. Others have said they got these headphones working with Win7, many have also had problems not just with these headphones, but a whole range of BT devices and connecting to Win7.
I also have a Logitech BT MX5000 keyboard and mouse combo and they work fine.... well, when they're not lagging out or dropping out, they work fine.
Windows 7 64bit Prof (on a suped up PC)
Asus BT211 - BT 2.1 + EDR (full A2DP support with latest Win7 64bit drivers - Broadcom Bluetooth 2.1 +EDR driver version 6.3.5.430 (4/8/10)
Sony DR-BT101 Headphones - (Microsoft says they're compatible)
PROBLEM:
All BT devices successfully installed and appear to be working. I can even find the A2DP device if I show all hidden devices in Device Manager. The headset pairs with no problems, Remote, Headset, Handsfree Telephony, and Audio Sink Services are available under device properties. However, non of the headphone services are available under "Playback Devices" or "Recording Devices".
When I right-click on the Bluetooth system tray icon and select "Open Settings" then click on the "Audio" tab I can see all of the active services from my headset. All services show "disconnected" below them. When I right-click on a service (with the headphones on and in connectible mode - steady flashing blue) I can select "Connect" (the only place in Win7 I've found the connect function). When I try to connect, it shows "Connecting" for a minute or two then goes back to "Disconnected". The headset never appears to respond.
SO... basically it appears everything should be working, but for some reason it isn't. I can PAIR but I can't CONNECT. I can install services but I can't actually use any of them.
I've tried everything, there must be something I'm missing. Others have said they got these headphones working with Win7, many have also had problems not just with these headphones, but a whole range of BT devices and connecting to Win7.
I also have a Logitech BT MX5000 keyboard and mouse combo and they work fine.... well, when they're not lagging out or dropping out, they work fine.
try this driver to have a complete bluetooth stack Belkin : Support : F8T012/F8T013 Driver you dont need to install in compatibility mode.
Tried it, no go. It doesn't detect the BT device. When I try to manually set the driver it gives me an error saying the device cannot start. I've tried probably 5 or 6 different drivers so far and the only one that successfully installs is the one from Asus using the most recent Broadcom drivers.
I'm going to try this on my XP laptop and see if I can narrow it down to the OS. I think my drivers are the best I can get, I think it's an OS issue...
I'm going to try this on my XP laptop and see if I can narrow it down to the OS. I think my drivers are the best I can get, I think it's an OS issue...
Have you set your headphone to discoverable and then set your Bluetooth manager to search for devices?
Lastly in playback devices under the speaker icon have you set to default the headphone device?
Lastly in playback devices under the speaker icon have you set to default the headphone device?
�� Quote: Originally Posted by linnemeyerhere 
Have you set your headphone to discoverable and then set your Bluetooth manager to search for devices?
Lastly in playback devices under the speaker icon have you set to default the headphone device?
Lastly in playback devices under the speaker icon have you set to default the headphone device?
UPDATE: I installed BT on my laptop and everything worked fine, crystal clear stereo music! SOOOO that means the problem is Win7 related and not the headphones.
Hopefully this will also eliminate anyone assuming I just don't know what I'm doing. I've been a computer geek since I got my first desktop computer 16 years ago. That system had a whopping 25MHz processor and 200MB hard drive, whole system cost $2000... man we've come along ways since then!
) I have completed probably three dozen or more clean installs, built custom computers ect. With this bluetooth issue I think I've tried everything I can short of buying another BT adapter, but I just bought this ASUS one specifically for A2DP audio and it's class 1 range (100m). PLUS after all the forum posts I've read with people having similar problems I think this is something Microsoft needs to resolve. Apparently Win7 bluetooth support sucks. My headphones and bluetooth adapter work fine on XP. Unfortunately I need them to work on my Win 7 system since it's basically my HTPC. I rarely use my laptop and I'm not going back to XP after shelling out $260 for Win7.
SOLVED!!! 
Clean install with Win7 x64 SP1 RC (slipstreamed) onto some new OCZ Vertex2 SSDs in RAID0. Computer is running lightening fast and BT headphones worked on the first try with the ASUS BT driver suite.
I LOVE BT STEREO HEADPHONES!! With the Class 1 dongle I can go downstairs and out into the garage and it keeps the signal with only an occasional split second break. I now have audio anywhere in my house!! Now I need to get a BT reciever unit that can plug into a stereo downstairs, would be the perfect setup!
Clean install with Win7 x64 SP1 RC (slipstreamed) onto some new OCZ Vertex2 SSDs in RAID0. Computer is running lightening fast and BT headphones worked on the first try with the ASUS BT driver suite. I LOVE BT STEREO HEADPHONES!! With the Class 1 dongle I can go downstairs and out into the garage and it keeps the signal with only an occasional split second break. I now have audio anywhere in my house!! Now I need to get a BT reciever unit that can plug into a stereo downstairs, would be the perfect setup!
Hey all,
I stumbled upon this post and I didn't want to re-install because I was having the same problem. After a few hours of trying to figure this out; re-installed Bluetooth drives etc... I left the problem for a bit and came back to it and figured out a fix.
HERE IS THE FIX:
Remove the device from your PC (Devices and Printers) > click on Add a Device and set your bluetooth to pairing mode > when your device shows up in the list DO NOT HIT NEXT just yet > Instead right click and go to Properties and select ALL the options for the services and after it install everything it will work for you. Also, please don't forget to change your default sound device in Control Panel and Sound.
Hope this helps.
JayMac
I stumbled upon this post and I didn't want to re-install because I was having the same problem. After a few hours of trying to figure this out; re-installed Bluetooth drives etc... I left the problem for a bit and came back to it and figured out a fix.
HERE IS THE FIX:
Remove the device from your PC (Devices and Printers) > click on Add a Device and set your bluetooth to pairing mode > when your device shows up in the list DO NOT HIT NEXT just yet > Instead right click and go to Properties and select ALL the options for the services and after it install everything it will work for you. Also, please don't forget to change your default sound device in Control Panel and Sound.
Hope this helps.
JayMac
Didn't work for me, and I can't seem to find the way, nor do I have the patience to look for, how to post a new thread. I've tried EVERYTHING on this forum, and if you buy one of the new great sounding Bluetooth headphones, which can be used with your cellphone, (they have mics) and pair with everything, (even Blackberry) except! Windows Laptops, you just give up as I did, and figure, both companies have given up on 7 now that there's 8, and if it doesn't connect, it's not our problem! Just check Broadcom's (two m's?) site. There they explain that there is no such thing as a "BLUETOOTH DRIVER" yet if you insist, here's the latest download of junk for you Windows 7 throwbacks. - Tried downloading it, get error message, "You must 1st remove old bluetooth programs, before installing this one" - Really? Every other program, even illicit ones. (TOR etc), have a way of ridding your PC of the old version. -By the way, there is no way to remove any "old version" it came "bundled" with Windows 7. - Neither company seems to care anymore.
Shot in the dark here. Anyone care?- Dongle is out of the question. I'd rather take out my real dongle at best buy.
Shot in the dark here. Anyone care?- Dongle is out of the question. I'd rather take out my real dongle at best buy.
Quote:
JayMac : HERE IS THE FIX:
Remove the device from your PC (Devices and Printers) > click on Add a Device and set your bluetooth to pairing mode > when your device shows up in the list DO NOT HIT NEXT just yet > Instead right click and go to Properties and select ALL the options for the services and after it install everything it will work for you. Also, please don't forget to change your default sound device in Control Panel and Sound.
Hope this helps.
JayMac
Remove the device from your PC (Devices and Printers) > click on Add a Device and set your bluetooth to pairing mode > when your device shows up in the list DO NOT HIT NEXT just yet > Instead right click and go to Properties and select ALL the options for the services and after it install everything it will work for you. Also, please don't forget to change your default sound device in Control Panel and Sound.
Hope this helps.
JayMac
I can't believe it was so complicated to pair my logitech wireless bluetooth adapter 2.1 with windows 7 while it was plug and play on ubuntu 12.10 ... !!
Anyway if it can help people that got the same device, here the name of the driver I found, it is from broadcom (works well with Win 7 Ultimate x64): you look for BTW_6.2.0.9700.rar on google, you DL it, and you just run setup.
Then you do what Jaymac said because windows did not wait for the device to be in pairing mode, so it can not be paired yet ...
Thanks again and I hope I helped to =)
Bye
This and every other fix of the dozens I've read on the internet does not help. Its hard to believe that something so common and probably easy to fix for Windows 7 has not been addressed.
I followed the instructions to download the driver. My original problem was that the drivers weren't installing. Once I got them to be installed, it would accept my bluetooth speaker, but it wouldn't play my audio to the speakers. I did see that after adding the driver I was able to right click then do advanced options. It showed me a spot where it said that If I want to have audio from the computer to play on the bluetooth headset to Connect. I hit Connect and nothing would happen. Then I uninstalled the Speaker then reinstalled it. This time I went through the orginal motion from when I first added the speaker. I added it with the code (0000) then it worked perfectly.
I haven't registered for a forum in years, but the problems I was having with Bluetooth audio were so frustrating that by the time I solved them I thought it would be worth helping others, or trying to at least.
I fitted a new Wifi card into my Samsung Q300 (that's a story of its own...!) because the included one was a really toss version of 802.11n wireless that did a pathetic 72mbps. The new one is an Intel 7260, which does 802.11ac and has Bluetooth 4.0 (and 3.0, 2.1 etc).
After getting the Wifi up and running, I had Bluetooth working but unreliably. My bluetooth keyboard kept dropping out, and getting my Nokia BH-103 headset working was impossible. Windows would pair with the device but had no drivers for any of the services. I wanted to at least use it with Skype, and hopefully as a backup audio-out device as well (A2DP).
The first thing I had to do was to install the Intel Bluetooth 4.0 driver package over the top of the Microsoft Generic Bluetooth adapter. I know this is a bit out of the scope of this particular thread, but worth it for anyone who stumbles across it with the same setup as me. The generic MS stack doesn't support the audio profiles for this device and, from the frustrating accounts on other forums, the same is true for many other bluetooth headsets.
After this, I had the problem that the OP had on this thread. The audio devices appears in the Windows 7 "sound" dialog, but they were Disconnected. Right-clicking and clicking connect did absolutely nothing.
I had tried right-clicking on the device in the Bluetooth Devices dialog (in control panel) and ticking all the Services box on the services tab. Still nothing. Skype hadn't yet seen the device either. As others on the thread have tried to explain to those still thinking the problem is with pairing or drivers: The device is paired and drivers are installed. It just won't "connect" according to Windows.
The solution is to double click the device, and in the "operations" section of the device dialog, click "Listen to Music" (or whatever the feature is that you want to use). You then see a "connecting to bluetooth service" message, and after a few seconds you should be able to select the device as an audio-out.
I hope this solved the issue for some people.
I fitted a new Wifi card into my Samsung Q300 (that's a story of its own...!) because the included one was a really toss version of 802.11n wireless that did a pathetic 72mbps. The new one is an Intel 7260, which does 802.11ac and has Bluetooth 4.0 (and 3.0, 2.1 etc).
After getting the Wifi up and running, I had Bluetooth working but unreliably. My bluetooth keyboard kept dropping out, and getting my Nokia BH-103 headset working was impossible. Windows would pair with the device but had no drivers for any of the services. I wanted to at least use it with Skype, and hopefully as a backup audio-out device as well (A2DP).
The first thing I had to do was to install the Intel Bluetooth 4.0 driver package over the top of the Microsoft Generic Bluetooth adapter. I know this is a bit out of the scope of this particular thread, but worth it for anyone who stumbles across it with the same setup as me. The generic MS stack doesn't support the audio profiles for this device and, from the frustrating accounts on other forums, the same is true for many other bluetooth headsets.
After this, I had the problem that the OP had on this thread. The audio devices appears in the Windows 7 "sound" dialog, but they were Disconnected. Right-clicking and clicking connect did absolutely nothing.
I had tried right-clicking on the device in the Bluetooth Devices dialog (in control panel) and ticking all the Services box on the services tab. Still nothing. Skype hadn't yet seen the device either. As others on the thread have tried to explain to those still thinking the problem is with pairing or drivers: The device is paired and drivers are installed. It just won't "connect" according to Windows.
The solution is to double click the device, and in the "operations" section of the device dialog, click "Listen to Music" (or whatever the feature is that you want to use). You then see a "connecting to bluetooth service" message, and after a few seconds you should be able to select the device as an audio-out.
I hope this solved the issue for some people.
This problem was driving me nuts. Your solution worked perfectly. My CSR bluetooth was working and pairing but no services other than OBEX push. Now it's all good. Thanks man!
Great - pleased to have been able to help!
I have Windows 7 64 bit and an HP Pavilion laptop. The Bluetooth adaptor is working. I have
some Bluetooth speakers and headphones that I use with the PC. When the PC is on and the PC speakers are providing sound, I can connect to my Bluetooth devices thru the adaptor and use the device(s) as long as the window is open. If I close the window, the PC severs the connection.
Solution? Turn on the Bluetooth speaker/mouse/headphones/whatever and let it stay in pairing mode.
Turn on the PC and when the PC boots up it will connect to the Bluetooth device and make it the default until I shut down the PC or disconnect the device. Problem solved -- the device stays connected.
Hope this helps everyone.
some Bluetooth speakers and headphones that I use with the PC. When the PC is on and the PC speakers are providing sound, I can connect to my Bluetooth devices thru the adaptor and use the device(s) as long as the window is open. If I close the window, the PC severs the connection.
Solution? Turn on the Bluetooth speaker/mouse/headphones/whatever and let it stay in pairing mode.
Turn on the PC and when the PC boots up it will connect to the Bluetooth device and make it the default until I shut down the PC or disconnect the device. Problem solved -- the device stays connected.
Hope this helps everyone.
Has anyone had any real success with bluetooth headsets using win7 x64?
After much effort, and a Chinglish instruction manual, I managed to get Sparkle B570 headset to work. However, it only works for a short time before signal starts to break up and then nothing! This is not battery related; more like a timing issue between signal process and signal transmit or some such thing?
After much effort, and a Chinglish instruction manual, I managed to get Sparkle B570 headset to work. However, it only works for a short time before signal starts to break up and then nothing! This is not battery related; more like a timing issue between signal process and signal transmit or some such thing?
�� Quote: Originally Posted by YourLocalGP The solution is to double click the device, and in the "operations" section of the device dialog, click "Listen to Music" (or whatever the feature is that you want to use). You then see a "connecting to bluetooth service" message, and after a few seconds you should be able to select the device as an audio-out.
I hope this solved the issue for some people.
I hope this solved the issue for some people.
i am having the same issues here with connected the bluetooth speaker
not sure if they are paired in the first place as i can see it in the devices but not sure if that means the device has paired with it
but when i go into sounds i can see the device is there but i cannot connect it or set it as defaults
hope the picture comes up for you to see what i mean
also i have another picture where it shows the services on device but when i click listen to music nothing happens the screen just stays the same
not sure if they are paired in the first place as i can see it in the devices but not sure if that means the device has paired with it
but when i go into sounds i can see the device is there but i cannot connect it or set it as defaults
hope the picture comes up for you to see what i mean
also i have another picture where it shows the services on device but when i click listen to music nothing happens the screen just stays the same
I also do not often join boards and I had this trouble with my Vaio/Oontz (BT speakers) and struggled for a couple days. So here's my contribution for posterity.
My speakers connected flawlessly with my droid but they would not connect to my Vaio laptop (Win7 Prof) I could get them to pair up, I could see the speakers in my devices, I received no error when the drivers installed. BUT the speakers would not show up in my playback devices. I went through a ton of forums, tried tinkering around with different settings and finally just tried going to Sony's page and installing the update drivers for my Vaio model. I deleted the oontz from my devices. Restarted.Repaired the oontz. FINALLY got a new option when right clicking on the oontz in the Control Panel/Hardware and Sound/Devices and Printers- BLUETOOTH OPERATIONS. Clicked that new bolded option, clicked "Listen to Music". . . .and finally it stopped spilling out of my tinny laptop speakers.
Not sure if it will help anyone- but you might try downloading the newest versions of BT drivers for your laptop model through it's company's webpage. Cheers.
My speakers connected flawlessly with my droid but they would not connect to my Vaio laptop (Win7 Prof) I could get them to pair up, I could see the speakers in my devices, I received no error when the drivers installed. BUT the speakers would not show up in my playback devices. I went through a ton of forums, tried tinkering around with different settings and finally just tried going to Sony's page and installing the update drivers for my Vaio model. I deleted the oontz from my devices. Restarted.Repaired the oontz. FINALLY got a new option when right clicking on the oontz in the Control Panel/Hardware and Sound/Devices and Printers- BLUETOOTH OPERATIONS. Clicked that new bolded option, clicked "Listen to Music". . . .and finally it stopped spilling out of my tinny laptop speakers.
Not sure if it will help anyone- but you might try downloading the newest versions of BT drivers for your laptop model through it's company's webpage. Cheers.
Hi,
When you go to your DEVICE MANAGER, On unrecognized bluetooth device Right click PROPERTIES > DETAILS > PROPERTY "choose HARDWARE IDs" and you will see what to search for on GOOGLE.
Example;
BTHENUM\{453994d5-d58b-96f9-6616-b37f586ba2ec} on google.
As seen here ;
http://h30434.www3.hp.com/t5/Noteboo...184132/page/22
And depending on your computer you have to download it from your COMPUTERs manufacturer.
For HP 2740P (which is mine)
http://ftp.hp.com/pub/softpaq/sp45501-46000/sp45578.exe
An then go to DEVICES and PRINTERS.
RIGHT CLICK on LOGITECH X100 choose CONTROL
on the screen that pops up "Logitech X100" choose CONNECT
Now you can choose X100 as your default AUDIO DEVICE
Have fun ...
When you go to your DEVICE MANAGER, On unrecognized bluetooth device Right click PROPERTIES > DETAILS > PROPERTY "choose HARDWARE IDs" and you will see what to search for on GOOGLE.
Example;
BTHENUM\{453994d5-d58b-96f9-6616-b37f586ba2ec} on google.
As seen here ;
http://h30434.www3.hp.com/t5/Noteboo...184132/page/22
And depending on your computer you have to download it from your COMPUTERs manufacturer.
For HP 2740P (which is mine)
http://ftp.hp.com/pub/softpaq/sp45501-46000/sp45578.exe
An then go to DEVICES and PRINTERS.
RIGHT CLICK on LOGITECH X100 choose CONTROL
on the screen that pops up "Logitech X100" choose CONNECT
Now you can choose X100 as your default AUDIO DEVICE
Have fun ...
I agree, why is it so difficult to get a set of Bluetooth headphones to work. I have an HP EliteBook 8740w and it comes with the Broadcom Software, I can pair my Philips SHB4000 headphones, but it doesn't show in the Sound device and so I can't make it the default device. I've tried it on my PC still no joy. I've tried all the suggestions made by others on this forum, nothing works. Any suggestions, before I go mad
My problem is that 6 mos or so ago my HP Laptop with Win 7 could connect to all of my Bluetooth devices then suddenly stopped. My iPad and phone can connect to all of them, so the problem is in the laptop. I tried back then uninstalling and reinstalling bluetooth drivers. Today I checked updates on all of them in Device Manager, still no luck, I don't want to do a rollback that far as sometimes recommended. I see all the devices, sometimes nothing happens when I click "listen to music" and other times it says "no available services or remote device connection failure. Please check remote device connection and make sure it supports required services." 
Thought I'd add to this as I was going through the same hassle as the op and found a solution, which did involve updating the Bluetooth "driver" software on my HP laptop.
I tried all the previous links posted in this thread - most of them link to a supposed driver detector, which shows obsolete drivers on your system, but makes you pay if you want to update (before you know if it is actually going to work!).
So I went to the laptop manufacturer's website (HP in my case) and downloaded the latest Bluetooth update from there. Once that was installed I got more useful dialogue boxes and eventually got the headset working.
This is the Broadcom Bluetooth update from HP - Drivers & Software - HP Support Center.
It might work for your system, but I would check your installed Bluetooth device first.
(If the link I've posted changes to a non-HP website link, don't follow it!)
Once the update was installed I got an icon for my device under All Programs/Bluetooth. This app gave me a "Connect" button which got it working.
I tried all the previous links posted in this thread - most of them link to a supposed driver detector, which shows obsolete drivers on your system, but makes you pay if you want to update (before you know if it is actually going to work!).
So I went to the laptop manufacturer's website (HP in my case) and downloaded the latest Bluetooth update from there. Once that was installed I got more useful dialogue boxes and eventually got the headset working.
This is the Broadcom Bluetooth update from HP - Drivers & Software - HP Support Center.
It might work for your system, but I would check your installed Bluetooth device first.
(If the link I've posted changes to a non-HP website link, don't follow it!)
Once the update was installed I got an icon for my device under All Programs/Bluetooth. This app gave me a "Connect" button which got it working.
By searching this thread I was able to resolve the connectivity issue from my Sony DR-BT101 bluetooth headset to my PC by following JayMac's Instructions. Thank you!
HERE IS THE FIX FROM JAYMAC:
Remove the device from your PC (Devices and Printers) > Click on Add a Device and set your bluetooth to pairing mode > when your device shows up in the list DO NOT HIT NEXT just yet > Instead right click and go to Properties and select ALL the options for the services and after it install everything it will work for you. Also, please don't forget to change your default sound device in Control Panel and Sound.
HERE IS THE FIX FROM JAYMAC:
Remove the device from your PC (Devices and Printers) > Click on Add a Device and set your bluetooth to pairing mode > when your device shows up in the list DO NOT HIT NEXT just yet > Instead right click and go to Properties and select ALL the options for the services and after it install everything it will work for you. Also, please don't forget to change your default sound device in Control Panel and Sound.
I'm about ready to give up. I have a Bluetooth (v2.1+EDR) speaker that pairs & installs just fine (Win7 reports it as a "headset", but that doesn't matter.)
When my BT-3.0 adapter didn't work, I bought a BT-4.0 adapter (plugged into a USB 2.0 port). Installed the latest drivers downloaded on the manufacturers website and everything installed.
I followed "JayMac's" instructions (which aren't 100% correct. Checking those boxes before hitting "Next" disables the "Next" button. Instead, you must click OK, install the device, then Right-click on the device there and tick the Services boxes) but it didn't help.
Drivers are all installed. Speaker paired & installed, but when I try to set it as an output device, the Sound manager reports it as "disconnected" (yes, it is On and paired.)
A picture is worth a thousand words, so:
I'm stumped.
When my BT-3.0 adapter didn't work, I bought a BT-4.0 adapter (plugged into a USB 2.0 port). Installed the latest drivers downloaded on the manufacturers website and everything installed.
I followed "JayMac's" instructions (which aren't 100% correct. Checking those boxes before hitting "Next" disables the "Next" button. Instead, you must click OK, install the device, then Right-click on the device there and tick the Services boxes) but it didn't help.
Drivers are all installed. Speaker paired & installed, but when I try to set it as an output device, the Sound manager reports it as "disconnected" (yes, it is On and paired.)
A picture is worth a thousand words, so:
I'm stumped.
Happy to come across this item, after many hours of searching for a clue. Not there yet, but trying to contribute to come to a clear conclusion...
I followed the instructions by Jaymac (which were correct - at least in my case) but that didn't make a difference, as the BT services were already available in my BT device (a Noxon B1 Rev3 BT audioplayer to stream music to an analogue amp), see screenshot.
The trouble is, as stated by famattjr, that it shows the "listen to music" link, but when I select that, nothing happens. In the audio settings the BT headphones cannot be activated, nor is there a new BT playback device shown.
Trying to find a workable solution by checking the other entries...
The support dept of Terratec, who provide the Noxon B1, have been very helpful trying to tackle this issue, but no success. The B1 should be recognized as a BT playback device by Win7...
(This Windows problem has taken me over 8 hrs of weekend time, no kidding
)
I followed the instructions by Jaymac (which were correct - at least in my case) but that didn't make a difference, as the BT services were already available in my BT device (a Noxon B1 Rev3 BT audioplayer to stream music to an analogue amp), see screenshot.
The trouble is, as stated by famattjr, that it shows the "listen to music" link, but when I select that, nothing happens. In the audio settings the BT headphones cannot be activated, nor is there a new BT playback device shown.
Trying to find a workable solution by checking the other entries...
The support dept of Terratec, who provide the Noxon B1, have been very helpful trying to tackle this issue, but no success. The B1 should be recognized as a BT playback device by Win7...
(This Windows problem has taken me over 8 hrs of weekend time, no kidding
)�� Quote: Originally Posted by Adelaar01 In the audio settings the BT headphones cannot be activated, nor is there a new BT playback device shown.
Are the "audio settings" you mention the ones found by clicking "Control Panel | Sound"? If your BT device is there but listed as "Disconnected", try this:
Put your BT device in Discovery Mode, Go into "Devices and Printers", right-click on your BT device (if your device is not in Discovery Mode, you'll get a "Failed to Initialize" warning) and select "Control" from the pop-up menu.
Another window should open with a "Connect" button on it. Click the "Connect" button and it should enable your headphones. In my own case, as soon as the window opens, it disappears about a second later about 75% of the time and I must repeatedly try over & over til it stays open. If this happens to you, you can try to click the Connect button before the window closes and about 50% of the time it'll work.
Autoconnect seems to fail to autoconnect if you have too many Bluetooth device profiles enabled.
By default setting up a new device pairs and installs [every profile] it can find for that device. That fails.
I read this thread and went back into Right Click on Bluetooth Device and went down the profiles for the device and {disabled} all but one.. and walla!.. suddenly autoconnect works!
here is a guess.. it selects a profile and that grabs complete control.. like perhaps the VOIP to (handsfree) profile instead of the Listen to Music (headset) profile and [stops] because the handfree profile {assumes} you will click a button to start a call. Therefore it never gets to move on to enable the Listen to Music (headset) profile.
by disabling the "grabby" control freak (handsfree) profile.. it skips it and moves on to autoenable the device profile that lets you go into headset or "Listen to Music" profile mode right away..
In any event this works!
I did not have to wipe or uninstall and reinstall drivers.
One new problem I've noticed is the "Headset" profile appears to introduce a "lag" between lip sync in video and audio.. the "Handsfree" profile does not have this lag.
here is a guess.. the "Listen to Music (Headset)" profile has a transmission higher bit rate and regularly drops bits to stay in sync and "pops" occasionally. The "Handsfree" profile is lower bit rate and stays in sync.. for podcasts or watching video this seems critical because there is no lag or problems with lip sync.
additional guess.. if its going into "watch for call button" mode with "headset" profile.. simply pretending to start a call may allow autoconnect to work... just don't let it start a call
By default setting up a new device pairs and installs [every profile] it can find for that device. That fails.
I read this thread and went back into Right Click on Bluetooth Device and went down the profiles for the device and {disabled} all but one.. and walla!.. suddenly autoconnect works!
here is a guess.. it selects a profile and that grabs complete control.. like perhaps the VOIP to (handsfree) profile instead of the Listen to Music (headset) profile and [stops] because the handfree profile {assumes} you will click a button to start a call. Therefore it never gets to move on to enable the Listen to Music (headset) profile.
by disabling the "grabby" control freak (handsfree) profile.. it skips it and moves on to autoenable the device profile that lets you go into headset or "Listen to Music" profile mode right away..
In any event this works!
I did not have to wipe or uninstall and reinstall drivers.
One new problem I've noticed is the "Headset" profile appears to introduce a "lag" between lip sync in video and audio.. the "Handsfree" profile does not have this lag.
here is a guess.. the "Listen to Music (Headset)" profile has a transmission higher bit rate and regularly drops bits to stay in sync and "pops" occasionally. The "Handsfree" profile is lower bit rate and stays in sync.. for podcasts or watching video this seems critical because there is no lag or problems with lip sync.
additional guess.. if its going into "watch for call button" mode with "headset" profile.. simply pretending to start a call may allow autoconnect to work... just don't let it start a call
�� Quote: Originally Posted by jwillis84 I read this thread and went back into Right Click on Bluetooth Device and went down the profiles for the device and {disabled} all but one.. and walla!.. suddenly autoconnect works
That would be the profiles here:
Notice the [disabled] ones are the Icons with the "tiny" grey circle with the even "tinier" black [downwards pointing arrow] on top of the Icons in the lower right corner of the Icons.
In this dialog screen capture "only" the Icon representing the Profile in the "first row" is not disabled.
Each "Profile" is a Bluetooth "Device Function" in hardware "driver speak" according to Microsoft.. to the rest of the world and the Bluetooth standard they are called "Profiles" -- which are basically contracts, or API's that define "if your going to make a device that offers this type of service" on Bluetooth.. then it should work -- such and such a way, over Bluetooth.
The problem is Profiles tend to be written kind of independently.. as if each Bluetooth device only had one function or purpose.. so first Profile that gets control calls "Shot gun" and all the other Profiles "suffer" the consequences.. basically they get to fight over the left overs..
Look at it this way.. "Hands Free" is like a phone with an on/off switch.. "Audio/Video remote control" is like a TV remote with an on/off switch.. it can't be "both" a Phone and a Remote at the same time.. so {which is it?} the answer is.. which ever comes first.. and the remainder doesn't get to control anything.. including autoconnect the device to the sound system.
You don't "expect" a Phone to autoconnect and provide a "Dial Tone" so that's its behavior.. it connects and doesn't provide a Dial Tone. But when Headphones autoconnects you expect them to immediately begin providing sound so that's its behavior. Whichever gets control of the system first overrides the behavior of the others.
Its just a guess, but I suspect there is a way to assign "priority" or "order of startup" to these profiles and that someone like the device driver writers have figured this out.. and that is why sometimes reinstalling a different driver pack works.. it reinstalls the Profiles in a "different" order or priority.. and things magically start working. But disabling the other Profiles achieves the same thing.. ham fistedly.. and if there isn't another driver pack available.. this might be your only option.
I use my headset mostly for listening to podcasts or music.. so phone functions isn't as important. That's my choice.. but if I can figure out in Windows how to reset or reorder the priorities of the Profiles.. there might be a better way.
Notice the [disabled] ones are the Icons with the "tiny" grey circle with the even "tinier" black [downwards pointing arrow] on top of the Icons in the lower right corner of the Icons.
In this dialog screen capture "only" the Icon representing the Profile in the "first row" is not disabled.
Each "Profile" is a Bluetooth "Device Function" in hardware "driver speak" according to Microsoft.. to the rest of the world and the Bluetooth standard they are called "Profiles" -- which are basically contracts, or API's that define "if your going to make a device that offers this type of service" on Bluetooth.. then it should work -- such and such a way, over Bluetooth.
The problem is Profiles tend to be written kind of independently.. as if each Bluetooth device only had one function or purpose.. so first Profile that gets control calls "Shot gun" and all the other Profiles "suffer" the consequences.. basically they get to fight over the left overs..
Look at it this way.. "Hands Free" is like a phone with an on/off switch.. "Audio/Video remote control" is like a TV remote with an on/off switch.. it can't be "both" a Phone and a Remote at the same time.. so {which is it?} the answer is.. which ever comes first.. and the remainder doesn't get to control anything.. including autoconnect the device to the sound system.
You don't "expect" a Phone to autoconnect and provide a "Dial Tone" so that's its behavior.. it connects and doesn't provide a Dial Tone. But when Headphones autoconnects you expect them to immediately begin providing sound so that's its behavior. Whichever gets control of the system first overrides the behavior of the others.
Its just a guess, but I suspect there is a way to assign "priority" or "order of startup" to these profiles and that someone like the device driver writers have figured this out.. and that is why sometimes reinstalling a different driver pack works.. it reinstalls the Profiles in a "different" order or priority.. and things magically start working. But disabling the other Profiles achieves the same thing.. ham fistedly.. and if there isn't another driver pack available.. this might be your only option.
I use my headset mostly for listening to podcasts or music.. so phone functions isn't as important. That's my choice.. but if I can figure out in Windows how to reset or reorder the priorities of the Profiles.. there might be a better way.
�� Quote: Originally Posted by Mugsy If your BT device is never even seen when pairing, chances are your BT transmitter/receiver is an older version than your device, or your BT drivers (the transmitter not the headphones) may need to be updated.
�� Quote: Originally Posted by Mugsy Are the "audio settings" you mention the ones found by clicking "Control Panel | Sound"?
Thanks for your suggestion; I've left AudioSink as the only active service and disabled the other services / profiles on the device. It doesn't make any difference.
FYI: I spent an hour at the shop where I bought the device (hurra for bricks, be welcome at Wifimedia in Arnhem, NL, great service). They've tried another BT playback audio device too. It just doesn't work on Win7 (on my HP Folio). We've also tried using another BT dongle instead of the internal BT radio of the laptop, but this also doesn't make a difference.
The BT device works perfectly with my Samsung telephone and our Macbook. It's just Win7 that won't get it to work :-(
FYI: I spent an hour at the shop where I bought the device (hurra for bricks, be welcome at Wifimedia in Arnhem, NL, great service). They've tried another BT playback audio device too. It just doesn't work on Win7 (on my HP Folio). We've also tried using another BT dongle instead of the internal BT radio of the laptop, but this also doesn't make a difference.
The BT device works perfectly with my Samsung telephone and our Macbook. It's just Win7 that won't get it to work :-(
Hi all
I'm back after my original reply over a year ago, as I was searching for a new problem with Bluetooth audio and stumbled over this thread again by chance!
So now I have a new laptop, running 7 (reasons I won't go into) and I am having the problem whereby I click "listen to music" in the Bluetooth services window, and the link either flickers and nothing happens, or it says "connection failed".
Restarting my PC fixes it but that isn't workable. So I found the service that is causing the problem. It is called "bluetooth media service" and starts automatically on startup.
You need to RESTART this service using the "services.msc" snap-in. If this doesn't make sense to you, just press Start, then type "services.msc" (sans quotes) into the search box and press enter. Scroll down to the service named "Bluetooth media service", right click and then click "restart"
Wait for the stop and start to happen (there is a quick status dialog that appears) then close services.msc. You should now be able to click "listen to music" back in the bluetooth service dialog box for your device.
I'm back after my original reply over a year ago, as I was searching for a new problem with Bluetooth audio and stumbled over this thread again by chance!
So now I have a new laptop, running 7 (reasons I won't go into) and I am having the problem whereby I click "listen to music" in the Bluetooth services window, and the link either flickers and nothing happens, or it says "connection failed".
Restarting my PC fixes it but that isn't workable. So I found the service that is causing the problem. It is called "bluetooth media service" and starts automatically on startup.
You need to RESTART this service using the "services.msc" snap-in. If this doesn't make sense to you, just press Start, then type "services.msc" (sans quotes) into the search box and press enter. Scroll down to the service named "Bluetooth media service", right click and then click "restart"
Wait for the stop and start to happen (there is a quick status dialog that appears) then close services.msc. You should now be able to click "listen to music" back in the bluetooth service dialog box for your device.
Hey Guys,
I made an account just to post this because I was struggling for 2 freakin hours to make my bluetooth headset work. I had this same exact problem so here is what worked:
I went to my notebook manufacturer's website and downloaded and installed the latest Broadcom Bluetooth Software. That fixed everything. You can find it directly here (http://ftp.hp.com/pub/softpaq/sp66001-66500/sp66402.exe), if you want to check it on HP's website, go here (http://h20564.www2.hp.com/hpsc/swd/p...&swEnvOid=4060, under Driver - Network).
I guess this may not work for all the laptops, but you get the idea - try updateing your PC's bluetooth software instead of figuring out drivers for the headset! As soon as I did that the headset appeared in playback devices.
Hope this helps someone.
I made an account just to post this because I was struggling for 2 freakin hours to make my bluetooth headset work. I had this same exact problem so here is what worked:
I went to my notebook manufacturer's website and downloaded and installed the latest Broadcom Bluetooth Software. That fixed everything. You can find it directly here (http://ftp.hp.com/pub/softpaq/sp66001-66500/sp66402.exe), if you want to check it on HP's website, go here (http://h20564.www2.hp.com/hpsc/swd/p...&swEnvOid=4060, under Driver - Network).
I guess this may not work for all the laptops, but you get the idea - try updateing your PC's bluetooth software instead of figuring out drivers for the headset! As soon as I did that the headset appeared in playback devices.
Hope this helps someone.
14 HOURS OF HAIL later... this is what finally worked for my Plantronics headset:
My Windows 7 computer does not have internal BT
- delete all previous BT attempts/drivers/devices (start over)
- plug in USB bluetooth adapter (mine is an Asus BT21), let Windows put a Generic driver
- install Broadcom's wizard (SetupBtwDownloadSE.exe downloaded from their site)
- reboot
- use Windows update, it should locate "Broadcom 2046 BT 2.1+EDR w First Connect" to replace/update Generic BT (for my Asus USB BT anyway)
- reboot
- add a device under BT devices (for my headset), will recognize the pairing and show the device, ***R clk on the newly discovered device and select ADD THIS DEVICE (not the properties!)**** (I kept selecting Properties for variations on the 4 check boxes)
- DO NOT SELECT NEXT button, only use the R clk and select Add this Device
- it auto added it's needed drivers, and recognized it (added Hands-free, Romote Control and AV)
"This device has been successfully added to this computer"
- R clk device and Control is there
- sound properties now lists it
- simply make it the default for sound, then when you turn it off it should default to speakers again
This ordeal nearly killed me, but I won.
My Windows 7 computer does not have internal BT
- delete all previous BT attempts/drivers/devices (start over)
- plug in USB bluetooth adapter (mine is an Asus BT21), let Windows put a Generic driver
- install Broadcom's wizard (SetupBtwDownloadSE.exe downloaded from their site)
- reboot
- use Windows update, it should locate "Broadcom 2046 BT 2.1+EDR w First Connect" to replace/update Generic BT (for my Asus USB BT anyway)
- reboot
- add a device under BT devices (for my headset), will recognize the pairing and show the device, ***R clk on the newly discovered device and select ADD THIS DEVICE (not the properties!)**** (I kept selecting Properties for variations on the 4 check boxes)
- DO NOT SELECT NEXT button, only use the R clk and select Add this Device
- it auto added it's needed drivers, and recognized it (added Hands-free, Romote Control and AV)
"This device has been successfully added to this computer"
- R clk device and Control is there
- sound properties now lists it
- simply make it the default for sound, then when you turn it off it should default to speakers again
This ordeal nearly killed me, but I won.
Hi
I also went through similar problems and nothing worked , then a very simple solution worked for me
go to control panel , choose manage audio devices
most likely your headphones wont be visible there despite being paired
if thats the case then just right click and check - Show Disabled devices
now the headphones should be visible if the are paired and connected
enable them and voila , you are good to go...
if this doesnt work for you then keep looking , something will work.. it always does.
I also went through similar problems and nothing worked , then a very simple solution worked for me
go to control panel , choose manage audio devices
most likely your headphones wont be visible there despite being paired
if thats the case then just right click and check - Show Disabled devices
now the headphones should be visible if the are paired and connected
enable them and voila , you are good to go...
if this doesnt work for you then keep looking , something will work.. it always does.
I know this thread is pretty old but hope the mods will leave my two cents on it because of all the previous solutions. Thanks!
Okay I have more information about problems regarding Windows 7 Bluetooth connectivity not working
correctly that I hope will help someone. I haven't seen this solution the past two days of
searching so maybe I can give back a little to so many who have helped me. My OS is Windows 7
Ultimate 64 bit.
I bought a highly regarded Bluetooth dongle the other day to pair with my new speakers. I
purchased on line and when the device got here followed the instructions carefully to install the
dongle. Things did not go well so I scoured the internet the past few days in search of an answer
and the closest thing I could find to answer my problem was to download Microsoft Hotfix KB980396.
Unfortunately (or maybe not) I couldn't get this Hotfix to install and after further investigation
have surmised that it is included with Windows 7 SP1 and I would get some crazy message about how
MS was not going to install the Hotfix. Well okay, now what?
I had previously gone to a website that suggested going into "Services" and doing some sort of
magic there. To do that I had to mash the Windows badge and type in "services". The answer didn't
come there but led me to the truth of my problem. I did the same thing tonight in an attempt to
maybe figure out some solution and when I was typing in the letters for "services", the MS auto-complete showed me several choices..one of which was "Component Services" so I thought "Why not? I haven't done anything to fix this so far, might as well look there."
When I chose Component Services I got a tree of stuff I know nothing about so since i hadn't done
any good so far I started poking around with these things and clicked on the arrow to the left of
"DCOM Config". (Just to reassure you, I NEVER just go Willy-Nilly clicking and yessing or noing without a pretty good idea I either won't harm anything or what I am doing is right. Who wants to spend hours doing OS repairs? Not me!) Prior to my clicking this arrow I had gotten no messages or flags of any kind then suddenly I get this pop-up telling me of a "DCOM Configuration Warning!"
Then in the text below, lo and behold were identifiers for my stubborn Bluetooth dongle and the
message was that several pieces of code or whatever had not properly found their places in the
Registry! " "C:\Program Files\WIDCOMM\Bluetooth Software\BtStackServer.exe" and title
BTSecurityCallback Class has the named value AppID, but is not recorded under \\HKEY_CLASSES_ROOT\AppId. Do you wish to record it?"
Well heck yeah!, let's record it! So I clicked on the "Yes" box and Windows 7 fixed me up! I'm
listening to some of my fave's right now! What an ordeal...but it was worth it so I hope this
helps even one person like me who has neither the knowledge nor patience to fix everything myself.
Hope everyone has a really good New Year!
Okay I have more information about problems regarding Windows 7 Bluetooth connectivity not working
correctly that I hope will help someone. I haven't seen this solution the past two days of
searching so maybe I can give back a little to so many who have helped me. My OS is Windows 7
Ultimate 64 bit.
I bought a highly regarded Bluetooth dongle the other day to pair with my new speakers. I
purchased on line and when the device got here followed the instructions carefully to install the
dongle. Things did not go well so I scoured the internet the past few days in search of an answer
and the closest thing I could find to answer my problem was to download Microsoft Hotfix KB980396.
Unfortunately (or maybe not) I couldn't get this Hotfix to install and after further investigation
have surmised that it is included with Windows 7 SP1 and I would get some crazy message about how
MS was not going to install the Hotfix. Well okay, now what?
I had previously gone to a website that suggested going into "Services" and doing some sort of
magic there. To do that I had to mash the Windows badge and type in "services". The answer didn't
come there but led me to the truth of my problem. I did the same thing tonight in an attempt to
maybe figure out some solution and when I was typing in the letters for "services", the MS auto-complete showed me several choices..one of which was "Component Services" so I thought "Why not? I haven't done anything to fix this so far, might as well look there."
When I chose Component Services I got a tree of stuff I know nothing about so since i hadn't done
any good so far I started poking around with these things and clicked on the arrow to the left of
"DCOM Config". (Just to reassure you, I NEVER just go Willy-Nilly clicking and yessing or noing without a pretty good idea I either won't harm anything or what I am doing is right. Who wants to spend hours doing OS repairs? Not me!) Prior to my clicking this arrow I had gotten no messages or flags of any kind then suddenly I get this pop-up telling me of a "DCOM Configuration Warning!"
Then in the text below, lo and behold were identifiers for my stubborn Bluetooth dongle and the
message was that several pieces of code or whatever had not properly found their places in the
Registry! " "C:\Program Files\WIDCOMM\Bluetooth Software\BtStackServer.exe" and title
BTSecurityCallback Class has the named value AppID, but is not recorded under \\HKEY_CLASSES_ROOT\AppId. Do you wish to record it?"
Well heck yeah!, let's record it! So I clicked on the "Yes" box and Windows 7 fixed me up! I'm
listening to some of my fave's right now! What an ordeal...but it was worth it so I hope this
helps even one person like me who has neither the knowledge nor patience to fix everything myself.
Hope everyone has a really good New Year!
�� Quote: Originally Posted by CaesarOctavian Hey Guys,
I made an account just to post this because I was struggling for 2 freakin hours to make my bluetooth headset work. I had this same exact problem so here is what worked:
I went to my notebook manufacturer's website and downloaded and installed the latest Broadcom Bluetooth Software. That fixed everything. You can find it directly here (http://ftp.hp.com/pub/softpaq/sp66001-66500/sp66402.exe), if you want to check it on HP's website, go here (http://h20564.www2.hp.com/hpsc/swd/p...&swEnvOid=4060, under Driver - Network).
I guess this may not work for all the laptops, but you get the idea - try updating your PC's bluetooth software instead of figuring out drivers for the headset! As soon as I did that the headset appeared in playback devices.
Hope this helps someone.
I made an account just to post this because I was struggling for 2 freakin hours to make my bluetooth headset work. I had this same exact problem so here is what worked:
I went to my notebook manufacturer's website and downloaded and installed the latest Broadcom Bluetooth Software. That fixed everything. You can find it directly here (http://ftp.hp.com/pub/softpaq/sp66001-66500/sp66402.exe), if you want to check it on HP's website, go here (http://h20564.www2.hp.com/hpsc/swd/p...&swEnvOid=4060, under Driver - Network).
I guess this may not work for all the laptops, but you get the idea - try updating your PC's bluetooth software instead of figuring out drivers for the headset! As soon as I did that the headset appeared in playback devices.
Hope this helps someone.
Hey Guys,
I am having this problem for almost 3 days now. I know it is a old post and I don't know if anyone has my problem got solved. But I just can't believe that it is 2016 and it is this hard to connect your bluetooth device to a damn laptop.
After I add my headset to my computer I double click the device. It went into the service menu. It gives me two options. One is Listen to Music and the other one is Forward VoIP Calls to handsfree. I updated all the drive and make sure all the software is up to date. But every time I click option 1 or 2. Nothing happens...... No connecting and nothing pop up.
Anyone experience the same??? I seen someone posted same problem years ago, did they fixed the problem??
Thank you.
I am having this problem for almost 3 days now. I know it is a old post and I don't know if anyone has my problem got solved. But I just can't believe that it is 2016 and it is this hard to connect your bluetooth device to a damn laptop.
After I add my headset to my computer I double click the device. It went into the service menu. It gives me two options. One is Listen to Music and the other one is Forward VoIP Calls to handsfree. I updated all the drive and make sure all the software is up to date. But every time I click option 1 or 2. Nothing happens...... No connecting and nothing pop up.
Anyone experience the same??? I seen someone posted same problem years ago, did they fixed the problem??
Thank you.
I read almost all your posts and my problem was also the same, the device was connected but did not sound !!!
well, because finally a found a solution for me i wanna share with you.
All the problem is with the drivers of your PC and OS, but be careful with this, because in my case was the the key.
Just download the specific drivers that are for your PC and it have to work. I had downloaded a wrong version and seems work but the reality was other.
Thanks for all your post! help me to almost find my solution ! i hope this help for more that one.
well, because finally a found a solution for me i wanna share with you.
All the problem is with the drivers of your PC and OS, but be careful with this, because in my case was the the key.
Just download the specific drivers that are for your PC and it have to work. I had downloaded a wrong version and seems work but the reality was other.
Thanks for all your post! help me to almost find my solution ! i hope this help for more that one.
I realize this is an old thread, but thought I'd add another fix here for someone else having this issue.
I could pair my IBomb bluetooth speaker to my HP Elitebook 840 laptop, but was not able to use it as I kept getting the "bluetooth peripheral device doesn't have a driver" error. I tried everything short of reinstlling the O/S. Installing the Windows Mobile Installer multiple times with no luck. Tried installing different versions of the Broadcom bluetooth drivers with no luck. Multiple reboots....was about to give up.
Then I stumbled onto this post :
Bluetooth HP Elitebook 840 - HP Support Forum - 5083741 and noticed the 4th instruction that indicated there could be an Intel Bluetooth Card or a Broadcom card.
I couldn't tell what card I had so I chose the Intel driver since none of the Broadcom drivers worked and voila, the speaker connected and was playing
Here's the link to the Intel Driver
Drivers & Software - HP Support Center.
I could pair my IBomb bluetooth speaker to my HP Elitebook 840 laptop, but was not able to use it as I kept getting the "bluetooth peripheral device doesn't have a driver" error. I tried everything short of reinstlling the O/S. Installing the Windows Mobile Installer multiple times with no luck. Tried installing different versions of the Broadcom bluetooth drivers with no luck. Multiple reboots....was about to give up.
Then I stumbled onto this post :
Bluetooth HP Elitebook 840 - HP Support Forum - 5083741 and noticed the 4th instruction that indicated there could be an Intel Bluetooth Card or a Broadcom card.
I couldn't tell what card I had so I chose the Intel driver since none of the Broadcom drivers worked and voila, the speaker connected and was playing
Here's the link to the Intel Driver
Drivers & Software - HP Support Center.
I have all of the problems listed above with Windows 7 Professional and a pair of Beats Otium Bluetooth headphones. I actually had it working, then, it stopped. I've deleted Broadcom drivers, Windows drivers, Lenovo drivers and reinstalled.
I've paired with the headphones and hit properties and loaded all of the services. Nothing, nothing seems to solve the current problem which is primarily the fact that there is NO Bluetooth Headphone Icon under the Sound area. I just did it again, no luck. The Otium used to have "Control" when you right click on the icon which took me to the "connect" page. At that point, it did not connect mostly because there was no way to select the Bluetooth Headset under Sound.
Now, it doesn't give me the "Control" icon - just disappeared. I was on the phone with Intel Support today for 3 hours. They re-installed all of my Lenovo drivers, checked the hardware and everything passed. They stopped at the point of loading the Broadcom drivers which I installed, and like I said, it worked without connecting again because there was no icon under Sound to select the Bluetooth Headset. 5 hrs. today to score Zero!
Your help would be greatly appreciated.
I've paired with the headphones and hit properties and loaded all of the services. Nothing, nothing seems to solve the current problem which is primarily the fact that there is NO Bluetooth Headphone Icon under the Sound area. I just did it again, no luck. The Otium used to have "Control" when you right click on the icon which took me to the "connect" page. At that point, it did not connect mostly because there was no way to select the Bluetooth Headset under Sound.
Now, it doesn't give me the "Control" icon - just disappeared. I was on the phone with Intel Support today for 3 hours. They re-installed all of my Lenovo drivers, checked the hardware and everything passed. They stopped at the point of loading the Broadcom drivers which I installed, and like I said, it worked without connecting again because there was no icon under Sound to select the Bluetooth Headset. 5 hrs. today to score Zero!
Your help would be greatly appreciated.
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