Hi guys, I'm running Windows 7 on a laptop and I think I have a serious issue.
I was using the computer just fine about 20 minutes ago and I installed iTunes which required me to restart my computer. Once I restarted it, the user account which I was was missing...
I have four accounts normally, I have my regular account, which is a standard user, I have the built in Administrator account, which I don't know the password for because this is a school laptop. And I have MY admin account that I have the password for, obviously, and use this password to make changes and bypass UAC within my standard user account.
When I go to My Computer and look at the Users, I can see my standard account listed, with the MOST of my documents still there, however, when I go to the logon screen, my account isn't there.
On my admin account, I looked at the Manage User Accounts in the Control Panel and my standard account isn't listed. This account that is missing is really important because it has all my school work on it, which I wasn't able to access by going to my Documents on the admin account.
If anyone can help me, I'd really appreciate it, I'm seriously worried that I have lost all my work, thanks guys! :S
I was using the computer just fine about 20 minutes ago and I installed iTunes which required me to restart my computer. Once I restarted it, the user account which I was was missing...
I have four accounts normally, I have my regular account, which is a standard user, I have the built in Administrator account, which I don't know the password for because this is a school laptop. And I have MY admin account that I have the password for, obviously, and use this password to make changes and bypass UAC within my standard user account.
When I go to My Computer and look at the Users, I can see my standard account listed, with the MOST of my documents still there, however, when I go to the logon screen, my account isn't there.
On my admin account, I looked at the Manage User Accounts in the Control Panel and my standard account isn't listed. This account that is missing is really important because it has all my school work on it, which I wasn't able to access by going to my Documents on the admin account.
If anyone can help me, I'd really appreciate it, I'm seriously worried that I have lost all my work, thanks guys! :S
Use system restore to go gack to where you were.
System Restore
Go back to the point before the installation. You will not lose personal doucments, but everything installed after the system restore date has to be reinsitalled.
System Restore
Go back to the point before the installation. You will not lose personal doucments, but everything installed after the system restore date has to be reinsitalled.
Okay it's restoring right now, I'll let you know when it's done. Question though, how would this happen? And is there a way of logging into a user account without the logon screen?
Sorry for the double post, but I just finished the system restore and it didn't work, the account is still missing...
I'm not sure if the system restore itself worked however, because there were other programs that I installed at the same time as iTunes that weren't removed...
If the SOME of the documents, just the ones on the Desktop of the missing user account are accessible, then the account can't be gone right...?
I just don't understand how restarting my computer could have deleted the account, or at least hidden it.
I don't even have the option of clicking "Other User" on the logon screen, it just shows "admin", "Administrator" and "TempAccount", not sure what that last one is.
Any more suggestions guys?
I'm not sure if the system restore itself worked however, because there were other programs that I installed at the same time as iTunes that weren't removed...
If the SOME of the documents, just the ones on the Desktop of the missing user account are accessible, then the account can't be gone right...?
I just don't understand how restarting my computer could have deleted the account, or at least hidden it.
I don't even have the option of clicking "Other User" on the logon screen, it just shows "admin", "Administrator" and "TempAccount", not sure what that last one is.
Any more suggestions guys?
Ok
First try this, it may be hidden
User Account - Hide - Vista Forums
same for 7
If that does not work, use a system restore point from a few days before the installs. Be sure of the date used.
I do not know how to login without the user screen.
First try this, it may be hidden
User Account - Hide - Vista Forums
same for 7
If that does not work, use a system restore point from a few days before the installs. Be sure of the date used.
I do not know how to login without the user screen.
Can you boot into safe mode & see the usually hidden Admin acct ?
Also, on the account I am able to log into the "admin" account, when the UAC pops up, I can no longer select "Other User", I only have two options, my "admin" account and the other "Administrator" account.
Honestly, not really sure how to log into Safemode on this laptop, do you need any information about my laptop/OS to tell me how to do this?
And when I go to Local Groups and Users to try and enable the account, its not there at all, so obviously I can't right click on it and change the settings, its just simply not there anymore.
Honestly, not really sure how to log into Safemode on this laptop, do you need any information about my laptop/OS to tell me how to do this?
And when I go to Local Groups and Users to try and enable the account, its not there at all, so obviously I can't right click on it and change the settings, its just simply not there anymore.
Boot computer, during boot quickly and rapidly many times, hit f8
Alright, I'll try it, what should I do once I access safemode? Go to the hidden administrator and then hope that it lets me log into my regular user account?
There is usually away to change a users password there
But its not the password I'm worried about, its that the entire account is gone.
And it doesn't show up in the Local Users and Groups program!
Any other suggestions? I'm going to quickly boot into Safemode and check...
And it doesn't show up in the Local Users and Groups program!
Any other suggestions? I'm going to quickly boot into Safemode and check...
Whoa. We don't want to go changing any passwords until we get one thing straight. You said this was a school computer. Do you mean that the computer belongs to the school? If so, such changes would get you in serious trouble.
EDIT: I think doc means the password for the built in admin account.
EDIT: I think doc means the password for the built in admin account.
Somebody may have to verify this, But if your user acct was deleted, Maybe if a new one was created spelled exactly the same way (especially if Upper & lower case letters were used) it may see the previous user files from your acct. ????
It a long shot but I was actually thinking the same thing, Doc.
I am also curious as to where the files were saved that you can no longer access. If they were just in My Documents, then they me be gone for good
I am also curious as to where the files were saved that you can no longer access. If they were just in My Documents, then they me be gone for good
Well, long story short, its a school computer that the school makes it mandatory for us to purchase, and since I'm in grade 12, they let us have the admin password. So I had my standard account, but I had an admin password so I was able to make changes by using the admin password.
So honestly, changes are fine, if you think it will help, please, let me know, because all my work is on there, and in my grade 12 year, if I lose all that, I'm screwed.
Another thing that I just found, was I went to C:\Users and then clicked on the folder for my missing User Account, I can access the desktop and all the files on it, but unfortunately, it says the My Documents folder is empty, I hope that its really just hidden or something.
Anyways, I right clicked on C:\Users\arnouldp (that's the missing account User Name) and opened Properties and then Security. The groups and usernames that were listed were: SYSTEM, admin, Administrator and...Account Unknown (S-1.....random numbers and letters)!!!
I don't know what that means, but I have a feeling that its my account that has gone missing.
Anyone know anything about that...?
Here is what it looks like....
[IMG]file:///C:/Users/ADMIN%7E1.ARN/AppData/Local/Temp/moz-screenshot.png[/IMG]
EDIT: If they are gone for good...then I honestly don't know what I am going to do, but anyways, that's my issue... :S
Any suggestions...?
They were saved in the My Documents folder because usually when I am at school, everything in the My Documents folder gets backed up on the school server...but its summer and obviously I haven't been back at the school to have backed things up....
Although, I can still see EVERYTHING that was on my desktop and I can access it as well, I don't know how another account could see that...
AND I don't know why my User Account could have just been removed in an instant like that...
Anyways, any ideas are welcome......!
So honestly, changes are fine, if you think it will help, please, let me know, because all my work is on there, and in my grade 12 year, if I lose all that, I'm screwed.
Another thing that I just found, was I went to C:\Users and then clicked on the folder for my missing User Account, I can access the desktop and all the files on it, but unfortunately, it says the My Documents folder is empty, I hope that its really just hidden or something.
Anyways, I right clicked on C:\Users\arnouldp (that's the missing account User Name) and opened Properties and then Security. The groups and usernames that were listed were: SYSTEM, admin, Administrator and...Account Unknown (S-1.....random numbers and letters)!!!
I don't know what that means, but I have a feeling that its my account that has gone missing.
Anyone know anything about that...?
Here is what it looks like....
[IMG]file:///C:/Users/ADMIN%7E1.ARN/AppData/Local/Temp/moz-screenshot.png[/IMG]EDIT: If they are gone for good...then I honestly don't know what I am going to do, but anyways, that's my issue... :S
Any suggestions...?
They were saved in the My Documents folder because usually when I am at school, everything in the My Documents folder gets backed up on the school server...but its summer and obviously I haven't been back at the school to have backed things up....
Although, I can still see EVERYTHING that was on my desktop and I can access it as well, I don't know how another account could see that...
AND I don't know why my User Account could have just been removed in an instant like that...
Anyways, any ideas are welcome......!
Before doing too much more, try this
DiskDigger | The trusted data recovery solution
and/or this to get back the important doucments.
http://www.piriform.com/recuva
DiskDigger | The trusted data recovery solution
and/or this to get back the important doucments.
http://www.piriform.com/recuva
�� Quote: Originally Posted by richc46 
Before doing too much more, try this
DiskDigger | The trusted data recovery solution
DiskDigger | The trusted data recovery solution
Good point Rich, before any erased or hidden files are over-written !
So right Doc. I have had many posters report success with that software, if not too much time passed.
I will try both of those, thank you, but that picture in my previous post about the Account Unknown (random letters/numbers) got me thinking that it might still be hanging around...?
Just tried both those programs, Disk Digger found thousands of "deleted files" but none of them were usable, just random unknown files...
Some of the file paths were things like SystemRestore.....so I'm really hoping those aren't all my files in some unreadable format... :S
I'm not giving up on this one, but things don't look good...
Still, open to help
Just tried both those programs, Disk Digger found thousands of "deleted files" but none of them were usable, just random unknown files...
Some of the file paths were things like SystemRestore.....so I'm really hoping those aren't all my files in some unreadable format... :S
I'm not giving up on this one, but things don't look good...
Still, open to help
The account is not important. We can get a new one. Get your important documents, pics etc.
Your right, I don't care about the account, I can re-download all my crap, I'm just worried about the 4000 word essay that I was almost done writing...
This is gonna be a fun last couple weeks of summer....
I'm still searching through with those two programs, maybe, just maybe something will turn up.
Still at a loss as to how a User Account can just up and disappear like that...
This is gonna be a fun last couple weeks of summer....
I'm still searching through with those two programs, maybe, just maybe something will turn up.
Still at a loss as to how a User Account can just up and disappear like that...
It sounds like the account was corrupted by the iTunes install. I've heard that two don't play nice but didn't have iTunes long enough to be sure of the actual problem (I had to clean install). I know how hard it is to get through 4000 words (full time college student). Is it the final copy or a rough draft?
OKAY, sorry about the double post, BUT, Disk Digger is finding thousands of documents, I set it to find only Word 2007 because that's the file I need right now, they are all named Sector (numbers) but I opened one of them, it said it was corrupted but I clicked Repair and open, it did, and it was one of my random school work docs from a while ago, so basically, I'm SERIOUSLY hoping that the doc I need is somewhere in there....
Still, any suggestions about a way to get my User Account back....or all my docs back?
EDIT: Rough draft, but I'm only 16 years old...and I just can't help but shudder at the possibility of having to write my entire essay again...
Still, any suggestions about a way to get my User Account back....or all my docs back?
EDIT: Rough draft, but I'm only 16 years old...and I just can't help but shudder at the possibility of having to write my entire essay again...
At least its only a rough draft so you don't have to be too careful with spelling and grammar if you have to retype it. And age has nothing to do with it. The idea of writing any essay makes me shudder and I prefer essays over most types of homework (worksheets don't exist in college).
It sounds like you're making progress so hopefully the file is recoverable. Good luck.
It sounds like you're making progress so hopefully the file is recoverable. Good luck.
You have windows 7. Try to use back up and restore, to find old doucments. It is part of the OS. I hope that you can with your circumstances.
Restore Backup User and System Files
Restore Backup User and System Files
I can try backup and restore, I'll do that right now, and Petey, yeah, if it comes to writing it again, then I'll just have to put my head down and do it, but I'd like it not to have to come to that.
I'm still just incredulous as to how a simple install of iTunes could have most likely irreparably deleted a user account...
Still...open to more help if anyone has suggestions!
I'm still just incredulous as to how a simple install of iTunes could have most likely irreparably deleted a user account...
Still...open to more help if anyone has suggestions!
Hey I have a solution, but up to you, if it is worth it.
A system image would do the trick. But everything will be changed as is was on the date of the image. Documents, pics, software.
A system image would do the trick. But everything will be changed as is was on the date of the image. Documents, pics, software.
Alright, honestly I'm up for anything, if I make a system image it will possibly restore the files on the other account...?
It is suppose to restore everything on the hard drive at that date and remove all that was not there. May I sugges that you back up the HD, now, before attempting this, so you can go back.
If you do not back up what you have and the System Image does not work, all is lost. Back up now on an external hard drive.
If you do not back up what you have and the System Image does not work, all is lost. Back up now on an external hard drive.
I'm not a Linux user, but would that access the Documents & settings if you boot from a Linux live CD ?
Alright, I will try this, if it works I'll send ya five bucks in the mail.
Not really looking for 5 bucks, but if is solved how about a big smiley. I think all that have helped would like that.
�� Quote: Originally Posted by DocBrown I'm not a Linux user, but would that access the Documents & settings if you boot from a Linux live CD ?
Well, I'm going to back up everything as soon as I can, this has been a bad day...I could have just NOT installed iTunes, and just kept working on my essay...cause that's what I was doing, when I got distracted and decided to download stuff...stupid
And everyone who helped gets a thank you regardless, you've all been helping as much as you can for more than four hours, so thank you.
I'll try anything at this point, to just get that single file back.
And I realize that this is probably SO against the rules, but I would be able to use Disk Digger to recover the files all at the same time (and there are hundreds), but instead, it's forcing me to wait 5 seconds in between each file and then press a button. That's because its the unregistered version...wouldn't it be helpful to have the full version, gosh darn, that would be helpful.
Anyways, I'm going to try what you all suggested, again, thank you, I appreciate it, I just wish I hadn't downloaded iTunes, hindsight's 20/20 as they say....
And everyone who helped gets a thank you regardless, you've all been helping as much as you can for more than four hours, so thank you.
I'll try anything at this point, to just get that single file back.
And I realize that this is probably SO against the rules, but I would be able to use Disk Digger to recover the files all at the same time (and there are hundreds), but instead, it's forcing me to wait 5 seconds in between each file and then press a button. That's because its the unregistered version...wouldn't it be helpful to have the full version, gosh darn, that would be helpful.
Anyways, I'm going to try what you all suggested, again, thank you, I appreciate it, I just wish I hadn't downloaded iTunes, hindsight's 20/20 as they say....
After 5 and a half hours, I finally recovered the file, thank you everyone who helped, you don't know how much I appreciate this. Recuva finally found it, so basically...if this happens to anyone, I completely recommend this program...
Again, thank you three for helping me so much with this, you don't know how much I appreciate this and how many hours of wasted work you just saved me.
Again, thank you three for helping me so much with this, you don't know how much I appreciate this and how many hours of wasted work you just saved me.
Lets see now. We got our thank yous, but no smiley.
And for a little bit more, tell your friends about us.
We are all really glad for you my friend, and I am so glad that recuva worked. I have suggested it to many and it works like a charm.
Now back up everything.
And for a little bit more, tell your friends about us.
We are all really glad for you my friend, and I am so glad that recuva worked. I have suggested it to many and it works like a charm.
Now back up everything.
There are alternatives to itunes if you want something to sync an ipod.. CopyTrans is a relatively good one. Personally, I use gtkPod in linux, simply because it can sync an ipod much faster than itunes does in windows or from a mac. But if you don't have an ipod, almost any media player app is better for just playing music than iTunes.. VLC or WinAmp are about the most popular
Reinstall
�� Quote: Originally Posted by richc46 Lets see now. We got our thank yous, but no smiley.
And for a little bit more, tell your friends about us.
We are all really glad for you my friend, and I am so glad that recuva worked. I have suggested it to many and it works like a charm.
Now back up everything.
And for a little bit more, tell your friends about us.
We are all really glad for you my friend, and I am so glad that recuva worked. I have suggested it to many and it works like a charm.
Now back up everything.
Honestly, thank you: Petey7, richc46 and DocBrown. All of you are lifesavers!
Its all backed up, the second I recovered the file, I emailed it to myself and my dad, then put it on his flash drive, and now that I'm home, its on my external HD. Its very odd that iTunes would do something like that...
@madtownidiot: Thanks for the suggestions, definitely will look those up.
Its appreciation like yours, that makes us volunteer to help on the forum. Thanks for making our day.
�� Quote: Originally Posted by richc46 Lets see now. We got our thank yous, but no smiley.
And for a little bit more, tell your friends about us.
We are all really glad for you my friend, and I am so glad that recuva worked. I have suggested it to many and it works like a charm.
Now back up everything.
And for a little bit more, tell your friends about us.
We are all really glad for you my friend, and I am so glad that recuva worked. I have suggested it to many and it works like a charm.
Now back up everything.
Congrats & thank you for patiently listening to & working with us
at SevenForums
I'm sure our success rate here must be 90% plus 
The Future is not written yet so make it a good one
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