Thứ Ba, 28 tháng 6, 2016

New Hard drive, same prod. key, no system image, no install disk?! part 1


LEVAMDG

Last April, my hard drive (running Vista) crashed. I received a new one with no OS, and my school installed windows 7 professional on it, giving me the MSDN-AA "Enterprise" product key but no install disk. I have since graduated, and my hard drive has crashed again. I've been able to make a system repair disk, but it won't let me make a system image or back up because the shadow copy is timing out (I'm only getting my files to an external HD by copying and pasting...). Windows won't mail me a disk because they say my school has to do it. Since I have graduated, my school won't mail me the install disk, even though I still have my old product key. My new hd comes on monday, with no OS.

I have the Vista installation CD's, so I suppose I'll install Vista for now, but I'd like to re-install Windows 7 onto the clean disk or at least upgrade vista to windows 7 - any ideas?



Tews

Unfortunately, since you no longer qualify for the MSDNAA option, you will need to purchase a retail/upgrade version of Windows 7..

LEVAMDG

If I understand it correctly, my school isn't allowed to send me a install disk, but I think they said my key should still work. Doesn't this mean that if I can find a Windows 7 Professional install disk, I can still use the key and be fine, right?

madtownidiot

Your only choice if you want windows 7 is to buy the disk, & you should get the retail version. Then if you decide to sell your computer later, you can reinstall vista and still use your windows 7 disk on any new computer you replace it with. With the upgrade version, you won't be able to use the disk on any future computers. Using an MSDN key when you're not a student any more is the same as stealing.

LEVAMDG

I appreciate your advice and concerns, and I am not trying to break any laws here. If I read the msdnaa rules right, as a student I am still allowed to use the software I received when I was a student even after graduation, unless I'm mistaken (and please correct me if I'm wrong) my only issue is not with the key but with finding an install disk. Since it's the same computer, I believe the key should work if I can just get windows 7 installed - correct? I think the school tech guy gave me one in april, I'm trying to find it now.

madtownidiot

You may be right, I don't know for sure...but still, you may have trouble getting microsoft to reactivate it. Any install disk should work but activation might be difficult

LEVAMDG

Does having the product ID help at all? What's the difference between the product id and the product key?

I'm desperately trying to get as much off the pc before I shut this off - besides music, documents, what else should I be cutting and pasting (again, I'd use system image or backup, but it says the "shadow copy is timed out")

madtownidiot

the product ID is generated at activation and is can be used to get a product key when you call microsoft to activate, if entering a key doesn't work, so yeah, save it.. also save any folders that contain driver installers, to save yourself the time downloading them again later

DocBrown

What about a 3rd party imaging product to image it to the new HD ?

I sure several of our members have done this

Tutorial:

Imaging with free Macrium

LEVAMDG

Doc, my only question at this point regarding trying to do a system image again (with any program) is that even if I get it off with Macrium, is the image going to be so screwed up from the hard drive crash that it would be bad to try and put it on the new hard drive in the first place? ( I thought about that the first time around, but at least wanted to see if I could do it in case.)

If that's a risk, I'd rather try and find an install disk and use my product key/product id/whatever the hell else.

DocBrown

You say this is "Enterprise" & you have a MSDN-AA key. At one point MS had a 90 day trial download of " Enterprise" available. Not sure if this would work with your key or not, but I always believe in " Trial & Error "

Windows 7 Enterprise | Trial, Evaluation, Test, Download



LEVAMDG

Yeah, as if this wasn't confusing enough, my pc says I have windows professional. However, according to Microsoft customer service, the key I was given by the guy from school today who said it was my key from april is for "enterprise." I'm guessing either the guy gave me a new product key for windows enterprise, or customer service uses the word "enterprise" instead of saying "MSDN-AA."

If I have a windows 7 install disk from april, it's in my apartment and I'll find it tomorrow. If not, I guess I have to either get the school to send me an install disk, find someone I know with a disk, or....?

LEVAMDG

I would try the Macrium image first. If it fails to start up, make sure it's marked Active and run startup repair from your Repair CD up to 3 separate times with reboots to repair the MBR to start it. Then run chkdsk /r to see if any problems with old HD carry over into file system.
Partition - Mark as Active
Startup Repair
Disk Check

Enterprise is going to be a problem since it uses volume licensing which is a completely separate activation method than retail Win7. It would be much better if you can remage the install over to new HD without having to reactivate.

DocBrown

Greg - see my above post (we posted at the same time). There may be some confusion about what my product key really is. I'm going to try the Macrium tonight, and then go to my new apartment (this has all happened during my big post college move...) and try to see if the school tech guy from april gave me an install disk. If not, I guess either try what macrium can get or find an install disk somewhere else....I think...

The good news is that my archaic copy-and-paste method seems to be getting all documents, photos, music, firefox profile, program installer files, outlook psts. I just hope I don't forget to grab anything.

LEVAMDG

What do you get when you type Winver in the Start/search box ?

DocBrown

It says the exact same as yours (version, build, etc.), except it says my name where "Phenom2" is.

Wishmaster

Quote�� Quote: Originally Posted by LEVAMDG View Post
It says the exact same as yours (version, build, etc.), except it says my name where "Phenom2" is.

Then I think we must assume it is probably a Professional version not "enterprise"

The "Phenom2" is the name of my CPU on this computer.

I just loaded my TechNet "enterprise" DVD to get this install screen

DocBrown

An "Upgrade" of Win7
Version of Windows can be installed on another PC if you build a new one later.
But, It can only be activated on 1 PC at a time.

An "OEM" version of Win7;
Is tied to 1 computer.

LEVAMDG

If you can still get into your win7, could you use Software Information for Windows or Magical Jelly Bean Keyfinder to view your win7 info & copy down your keys for the new HD ?

Guest

DOC - That's what I thought. Initially, when the Windows people said the word "enterprise" I assumed they meant the whole msdn-aa thing, not that the product key I was giving them was actually for Windows Enterprise.

I have also run Jelly Bean KeyFinder. This is what it says for Windows:

Windows 7 Professional
Product Part No.: X15-39081
Installed from 'Volume' media.
Product ID: (it gives the real product ID, but then says "match to CD Key data")
CD Key: BBBBB-BBBBB-BBBBB-BBBBB-BBBBB

So....

My concern now is that the school tech guy I spoke with today gave me a new product id that I can't use since it may be for Windows Enterprise (except my school doesn't give that out, so I don't know why he would have a product id for it)

WISHMASTER - I shouldn't have either since my initial install was a full version, and it isn't OEM since my pc came with Vista originally. If I can't get an install disk, perhaps I can use my product id/key/whatever to at least get the upgrade version, though I don't think that's the best option.

DocBrown

Quote�� Quote: Originally Posted by LEVAMDG View Post
DOC - That's what I thought. Initially, when the Windows people said the word "enterprise" I assumed they meant the whole msdn-aa thing, not that the product key I was giving them was actually for Windows Enterprise.

I have also run Jelly Bean KeyFinder. This is what it says for Windows:

Windows 7 Professional
Product Part No.: X15-39081
Installed from 'Volume' media.
Product ID: (it gives the real product ID, but then says "match to CD Key data")
CD Key: BBBBB-BBBBB-BBBBB-BBBBB-BBBBB

So....

My concern now is that the school tech guy I spoke with today gave me a new product id that I can't use since it may be for Windows Enterprise (except my school doesn't give that out, so I don't know why he would have a product id for it)

WISHMASTER - I shouldn't have either since my initial install was a full version, and it isn't OEM since my pc came with Vista originally. If I can't get an install disk, perhaps I can use my product id/key/whatever to at least get the upgrade version, though I don't think that's the best option.

Here is mine from MS Technet install;

Windows 7 Professional
Product Part No.: X15-39009
Installed from 'Full Packaged Product' media.
Product ID:XXXXXXXX match to CD Key data
CD Key: XXXXXXXXXXXXXX
Computer Name: PHENOM2-550
Registered Owner: Phenom2
Registered Organization:


So your school must use a Volume media install DVD

That may be why Microsoft considers it a Volume "Enterprise" key



LEVAMDG

Just FYI - Jelly Bean didn't give me a produc key. It actually said BBBBB-BBBBB-BBBBB-BBBBB-BBBBB

what does that mean?

DocBrown

Have you tried running chkdsk on your current HD, and the maker's full diag/repair scan to see if you can get your HD in good enough shape to produce a viable image? Some failng HD's can even be returned to full service life after these repairs:
Disk Check
Hard Drive Diagnostics Tools and Utilities (Storage) - TACKtech Corp.URL

As you need to rely on the image, if you can get your HD in good enough shape then try Win7 backup imaging as well as Macrium. If neither of those reimage correctly I would even try Paragon Backup and restore free version: Paragon Backup & Recovery Free Edition - Free Download

Bill2

Jelly Bean & SIW give me my actual Key that I used to install & activate with.

I just typed in XXXXX so as not to display it here.

DocBrown

1) According to this link you are eligible for free software and it is activated permanently, even after graduation.

Student Resources

Quote:
Free Software for Students

Whether your school department has chosen an Online (downloads-only) subscription or an Online+Media subscription, you are able to obtain free Microsoft software with a license that never expires�even after you graduate! All you have to do is:
2) Borrow a win7 retail dvd from a friend or get it from wherever you can, install win7 pro and use the AA key you have. I think it would work. If the borrowed disk is for a different edition, just delete the ei.cfg file in the "Sources" folder at the root of the dvd, rebuild the iso and burn to dvd. That'll land you a universal disk that'll let you choose the edition to install, including pro.

LEVAMDG

Quote�� Quote: Originally Posted by Bill2 View Post
1) According to this link you are eligible for free software and it is activated permanently, even after graduation.

Student Resources

Quote:
Free Software for Students




Whether your school department has chosen an Online (downloads-only) subscription or an Online+Media subscription, you are able to obtain free Microsoft software with a license that never expires�even after you graduate! All you have to do is:
2) Borrow a win7 retail dvd from a friend or get it from wherever you can, install win7 pro and use the AA key you have. I think it would work. If the borrowed disk is for a different edition, just delete the ei.cfg file in the "Sources" folder at the root of the dvd, rebuild the iso and burn to dvd. That'll land you a universal disk that'll let you choose the edition to install, including pro.

Nice find Bill

That answers the legal question.

Ditto on Greg's recomendations


And yes an " All in One DVD" is very good backup to have. Like this one

DocBrown

GREG - I haven't done that stuff yet because I wanted to try and get as much of my data off as possible first. I'll try that stuff this weekend since I have until monday before I get my new hard drive. I'll also try the macrium and paragon.

BILL/DOC I saw that earlier - I should have posted the link originally when people were saying I would be stealing. That's partially why I'm so frustrated - as long as the product key I got from the guy today is legit, since I can't seem to find the product key from Jelly Bean (I'm running SIW now...) all i need is a damn install disc! I have a product ID (proving the OS was registered) and I have a product key - I don't understand for the life of me why both my school AND windows have refused to send me a simple install disk or access to an online download link so I can make my own install disk!!!!!

Maybe if I call windows and use my product id instead of my product key, they'll send me a disk.

SIW is still churning out the product keys, but it did also say that my OS was both "Windows 7 (business)" and "Windows 7 Professional"

LEVAMDG

Did you click on Licenses ?

DocBrown

Yeah it's just taking forever...."Processing 183 of 227"

When I opened it at first, it said it wasn't compatible with Windows 7 Business version, which appears to NOT be free. I'm hoping the free version you gave me will at least get me the product key...

P.S. - BTW, your name being Doc Brown has made wasting 3 days of my big move on a bad hard drive totally worth it. Thanks for your help!

THANKS TO ALL OF YOU FOR HELPING ME WITH THIS!!

Guest

I think there is a newer version of SIW here. I uploaded an older verion I had on this HD.




SIW | System Information for Windows by Gabriel Topala





Keep in touch in the next few days

Bare Foot Kid

Quote�� Quote: Originally Posted by Bill2 View Post
1) According to this link you are eligible for free software and it is activated permanently, even after graduation.

Student Resources

Quote:
Free Software for Students



Whether your school department has chosen an Online (downloads-only) subscription or an Online+Media subscription, you are able to obtain free Microsoft software with a license that never expires�even after you graduate! All you have to do is:
2) Borrow a win7 retail dvd from a friend or get it from wherever you can, install win7 pro and use the AA key you have. I think it would work. If the borrowed disk is for a different edition, just delete the ei.cfg file in the "Sources" folder at the root of the dvd, rebuild the iso and burn to dvd. That'll land you a universal disk that'll let you choose the edition to install, including pro.


Hello LEVAMDG, welcome to Seven Forums; I hope you can get this sorted.



Here's a link for the info Bill posted.

Windows 7 Universal Installation Disc - Create



LEVAMDG

Thanks for the link!

I've copy and pasted my documents, media, outlook pst's, firefox profile, program installer files, and I can't think of anything else...is there anything else?? I don't seem to have many drivers (printer and external hd only it looks like).

SIW couldn't find my windows product key either, so unless I have it written down with some stuff I've already moved in to my apartment, I only have the one the guy says was mine yesterday. But I do have the product ID.

I'm going offline until tonight to finish my move. Once I'm down there, I'll do the macrium, chk dsk, etc. I need to get moving to my apartment. It doesn't have internet, but I'll find a library or something nearby and post an update.

Now where can I find a windows 7 install disk...

LEVAMDG

Oh, and my drive to my apartment is 2 hours long. I'll be listening to this the entire way:


YouTube - Back To The Future Music Video - The Power Of Love

LEVAMDG

Use Belarc Advisor to audit your installed Product Keys.

LEVAMDG

I'll try that this afternoon - thanks!

Wishmaster

UPDATE TIME - PLEASE READ:

1.) Got to my apartment. None of the disks I had were Windows 7 disks, and I got tired of trying to get my pc to work well enough to try Belarc Advisoe, Macrium, chk dsk, etc. Thus, no system image of the old hard drive, but I have all my data.

2.) Dell guy came and installed new hard drive, without an OS. HE LET ME KEEP THE OLD HD. If you guys think I need anything from it, I have 10 days to extract it before I need to mail it.

3.) I found a local pc repair guy to burn me a Windows Professional install disk for 5 bucks.

4.) The disk is for Windows 7 Professional "N" - WHAT DOES THIS MEAN?!

5.) Despite not knowing what "N" means, I installed it on my pc, using the product key that I have.

6.) When asked about the 3 security options (use recommended settings, important updates only, or ask me later) I said "ask me later." I did this because I didn't know what settings are good to have, and also because I will be installing Symantec Endpoint on the PC, and I know some of the settings were anti-virus related. PLEASE LET ME KNOW WHAT I SHOULD DO ABOUT THIS.

7.) PROBLEMS...? I turned off the pc, and when I tried to turn it on again, the power button didn't do anything (it was fully charged) and then when I pressed and held the button it finally worked, but the profile log-in page looked like it was in safety mode (large icons and text, etc.) Was this just because the install CD was still in the drive? Perhaps a video driver issue? I took the disk out, and restarted it.

8.) It started fine this time, but then MY MOUSE DIDN'T WORK. Once connected to the internet, the PC said it was installing drivers - is that why?

9.) I restarted the pc, and the mouse works now. WHAT'S GOING ON?!?! Do I still need to use those dell driver disks I have when I got the computer or are those just for Vista?

10.) I activated the product key - IT WORKED! YAY!

CONCLUSION: So Windows is activated, and everything SEEMS to be functioning now, but the turning-on issue and touchpad not working issues were troubling, though they seemed to have worked themselves out.

I want to get you guys' imput on these weird things before I start putting my data on the new HD, in case you feel I need to re-install 7 on the HD.

If not, I will begin transferring my data from the external to the new hard drive this afternoon, and immediately after do a full Windows Backup WITH a System Image.

Let me know if you have any questions about what I've posted!

LEVAMDG

From what you've described;
Large icons, things not working etc are simply driver issues.

Once connected to the net, Seven should be able to get most, if not all of them for you.


Make sure nothing is missing in the Device manager:

Just Press the Start Orb
In the serch box type "Device Manager" and click on it in the search results.
Look for any Yellow Triangles.


The Security Options were refering to Updates:


Recommended settings -- Automatically Installs Important and Recommended updates.
Important Only -- automatically installs only the Important updates.

Or as many here will suggest, set it to Check for Updates But ask me what do.
This way, Windows will let you know updates are available, but will not download or install anything untill you tell it to.

Wishmaster

There are no yellow triangles, but I'm having a hard time finding the touchpad settings window that allowed me to turn off the damn blue stick in my keyboard. If I remember correctly, Windows 7 had something for that without me needing a separate driver/program. Under mouse, there are not touchpad settings...

How do I go back and change the update/security/whatever settings?

LEVAMDG

Quote�� Quote: Originally Posted by LEVAMDG View Post
There are no yellow triangles, but I'm having a hard time finding the touchpad settings window that allowed me to turn off the damn blue stick in my keyboard. If I remember correctly, Windows 7 had something for that without me needing a separate driver/program. Under mouse, there are not touchpad settings...

How do I go back and change the update/security/whatever settings?
All Programs/ Windows Update (Or do a search for Windows Update)

And Change Settings in left Panel.

Guest

I've changed it to "check but ask me to install."

The "recommended settings" weren't just updates though - it said stuff about firewalls, anti-spyware, safer web-browsing I think, and a bunch of other stuff - is it actually going to ask me about all that, or do I have to hunt down and figure out what else I need to do?

DocBrown

You may have to do a couple of updates before it gets all the correct drivers, unless you look for them individually.

Make an image backup before you transfer all yor data & files, etc.



LEVAMDG

I'm installing all 43 important/recommended updates now, and I'll do a Backup and Image before and after trasferring my data from the external to the new hard drive.

DocBrown

Windows 7 "n" edition explained

Windows 7 N: The 'N' editions explained | Crave | CNET UK

Wishmaster

Quote�� Quote: Originally Posted by DocBrown View Post

Thanks Doc. Very Informative.

Although, I simply do understand the entire competiveness/fairness aspect.

Its bundled, but you still have the freedom to choose any 3rd party software you choose.

Without it, you have no choice & are "forced" to find an alternative?


I do not get it.

LEVAMDG

Quote�� Quote: Originally Posted by LEVAMDG View Post
I'm installing all 43 important/recommended updates now, and I'll do a Backup and Image before and after trasferring my data from the external to the new hard drive.
The drivers will be cued in Optional Windows Updates. You likely have a Display Driver waiting there which after install will give you better screen resolution by rightclicking desktop.

Do yourself a favor and use a lightweight free AV solution which won't bog Win7 like MS Security Essentials or Avast 5.

Install programs slowly over time to gauge performance changes. Don't let any programs write themselves into msconfig>Startup list except AV and gadgets as they become freeloaders on your CPU/RAM and can spy on you.

When it is all set up as you like, clean and order the HD perfectly using state-of-the-art free CCleaner and Auslogics Disk and Registry defraggers. Then save a Win7 backup image so you never have to reinstall again.

LEVAMDG

UPDATE:

I finally completed all the Windows 7 Updates, and did a backup/system image of just the updated Windows 7 hard drive. Then, I added all my data and programs (including Symantec Endpoint for my antivirus) and did a backup/system image of that.

So, thanks to you guys, everything seems to be back to normal or better (faster).

A few questions:

1.) Haven't done disk cleanup/defrag/whatever yet. gregrocker suggested "CCleaner and Auslogics Disk and Registry defraggers." Should I NOT use the regular Windows disk de-fragger? What about the error-checker?

2.) Windows recognizes my touchpad as a regular mouse, and while the blue keyboard stick thing works, I can't find the settings to turn it off - how do I turn it off?

3.) Should I create a new system repair disk, or should the one I made before on the old hard drive work fine? I have plenty of disks, but I don't to waste one if I don't have to.

4.) When doing Backup and Restore, is "letting Windows decide" what to backup what I should choose, or does it not choose enough?

5.) What should my User Account Control settings be?

Guest

EDIT: The following has been solved, (I needed to install the Windows Media Pack for Windows N, which doesn't show up on Windows Update. Arrrrgh...)

HOWEVER, if anyone can help answer my questions in the post right above this one, I'd really appreciate it!


OK, now I have more problems:

I've tried to install my camera (Canon PowerShot SD1100 IS) on the new hard drive. I successfully installed it on the old harddrive and worked fine once I updated the software.


I've installed the CD software, downloaded the software updater, and restarted my pc. HOWEVER, the pc STILL can't find the driver.


I've called the people at CANON, and did the following "fixes":

1.) plugged it into another usb port
2.) gone into SERVICES.MSC and turned on SSDP Discovery
3.) turned WIA on and changed it from MANUAL to AUTOMATIC

NONE OF THAT WORKED.


Then, we tried to open windows live photo gallery (which I downloaded and installed as a Win7N update) and it wouldn't open.


Just to check, I tried opening Windows Live Movie Maker and got AN ERROR MESSAGE saying that WMVCORE.dll is missing.


HELP!!!!!!!!!!

Guest

Quote�� Quote: Originally Posted by LEVAMDG View Post

A few questions:

1.) Haven't done disk cleanup/defrag/whatever yet. gregrocker suggested "CCleaner and Auslogics Disk and Registry defraggers." Should I NOT use the regular Windows disk de-fragger? What about the error-checker?

I recommend CCleaner and Auslogics Disk and Registry defraggers monthly to keep your HD perfectly clean and ordered. They are state-of-the-art, Windows cleaner and defragger not so much.

2.) Windows recognizes my touchpad as a regular mouse, and while the blue keyboard stick thing works, I can't find the settings to turn it off - how do I turn it off?

What blue keyboard stick thing? What is listed under Mice in Device Mgr?

3.) Should I create a new system repair disk, or should the one I made before on the old hard drive work fine? I have plenty of disks, but I don't to waste one if I don't have to.

You only need one Win7 Repair CD. The Repair console is also on the install DVD's second screen.

4.) When doing Backup and Restore, is "letting Windows decide" what to backup what I should choose, or does it not choose enough?

I would save a Win7 Backup image externally, then drag your active User folders to external once a month or so. If you need to have it automated just make sure it is saving the folders you want saved -it will still waste a lot of space, though.

5.) What should my User Account Control settings be?

If only you are using the computer and know what you are doing, it can be set to lowest or Off. The benefit to leaving it on is in case a virus or web page tries to execute something, you will be prompted to notice you hadn't asked for it, Or at least this is what MS warns. Other opinions?

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