Thứ Tư, 13 tháng 7, 2016

BSOD:s again.. part 1


Nippe

When I start up computer it runs fine for a while, but when I try to start up program (ie. some games) they instantly crash and then desktop window manager /explorer stops working which leads to BSOD. If I shut down computer when this stuff starts to happen and restart, it works just perfectly with no errors o_o (I can't restart, have to shut down, power off cables and then boot again) And this happens every day it seems..

Im using Windows 7 Pro x64 (OEM) and have had BSOD:s since I built my PC (about a month ago)



Nippe

Quote�� Quote: Originally Posted by Nippe View Post
When I start up computer it runs fine for a while, but when I try to start up program (ie. some games) they instantly crash and then desktop window manager /explorer stops working which leads to BSOD. If I shut down computer when this stuff starts to happen and restart, it works just perfectly with no errors o_o (I can't restart, have to shut down, power off cables and then boot again) And this happens every day it seems..

Im using Windows 7 Pro x64 (OEM) and have had BSOD:s since I built my PC (about a month ago)
Love to help but no DMP files in upload. Try this method

If you wish to have others assist you with your computer's BSOD symptoms, upload the contents of your "\Windows\Minidump" folder. The procedure:

* Copy the contents of \Windows\Minidump to another (temporary) location somewhere on your machine.
* Zip up the copy.
* Attach the ZIP archive to your post using the "paperclip" (file attachments) button.
* Briefly describe the problem history and circumstances in the same post. Somebody will attend to your query as soon as possible.

Nippe

Sorry just found that out and reuploaded.

Nippe

Quote�� Quote: Originally Posted by Nippe View Post
When I start up computer it runs fine for a while, but when I try to start up program (ie. some games) they instantly crash and then desktop window manager /explorer stops working which leads to BSOD. If I shut down computer when this stuff starts to happen and restart, it works just perfectly with no errors o_o (I can't restart, have to shut down, power off cables and then boot again) And this happens every day it seems..

Im using Windows 7 Pro x64 (OEM) and have had BSOD:s since I built my PC (about a month ago)

Doing them now back in 15



Ok where to start

1- ASACPI.sys (2005) is a huge (almost always) cause of BSOD's

ASACPI.sys Sun Mar 27 22:30:36 2005
Quote:
The 2005 version of this driver is a known BSOD cause.
Please visit this link: ASUSTeK Computer Inc.-Support- download_item_mkt
Scroll down to the Utilities category, then scroll down to the "ATK0110 driver for WindowsXP/Vista/Windows 7 32&64-bit " (it's about the 8th item down).
Download and install it.
Go to C:\Windows\System32\drivers to check and make sure that the ASACPI.sys file is date stamped from 2009 or 2010 (NOT 2005).
2-Remove Avast and replace with Microsoft Security Essentials (and win 7 firewall)

http://www.avast.com/uninstall-utility

http://www.microsoft.com/security_essentials/


3-Hardware. After you fix the above this may resolve itself. IN the mean time there is a hardware problem.

Your .dmp file shows a stop error of 0x124 which is a general hardware error .. A "stop 0x124" is fundamentally different to many other types of bluescreens because it stems from a hardware complaint. Stop 0x124 minidumps contain very little practical information, and it is therefore necessary to approach the problem as a case of hardware in an unknown state of distress. You can read more on this error and what to try here... Stop 0x124 - what it means and what to try Stop 0x124 - what it means and what to try


Code:
 Microsoft (R) Windows Debugger Version 6.11.0001.404 X86 Copyright (c) Microsoft Corporation. All rights reserved.   Loading Dump File [C:\Users\K\Desktop\Report\Windows_NT6_BSOD_jcgriff2\111910-20997-01.dmp] Mini Kernel Dump File: Only registers and stack trace are available  Symbol search path is: SRV*C:\Symbols*http://msdl.microsoft.com/download/symbols;srv*e:\symbols *http://msdl.microsoft.com/download/symbols Executable search path is:  Windows 7 Kernel Version 7600 MP (8 procs) Free x64 Product: WinNt, suite: TerminalServer SingleUserTS Built by: 7600.16617.amd64fre.win7_gdr.100618-1621 Machine Name: Kernel base = 0xfffff800`03017000 PsLoadedModuleList = 0xfffff800`03254e50 Debug session time: Fri Nov 19 06:46:00.437 2010 (GMT-5) System Uptime: 0 days 0:29:34.388 Loading Kernel Symbols .  Press ctrl-c (cdb, kd, ntsd) or ctrl-break (windbg) to abort symbol loads that take too long. Run !sym noisy before .reload to track down problems loading symbols.  .............................................................. ................................................................ ........................ Loading User Symbols Loading unloaded module list ..... ******************************************************************************* *                                                                             * *                        Bugcheck Analysis                                    * *                                                                             * *******************************************************************************  Use !analyze -v to get detailed debugging information.  BugCheck 3B, {c000001d, fffff8000308e197, fffff8800b98d780, 0}  Probably caused by : hardware ( nt!SepNormalAccessCheck+367 )  Followup: MachineOwner ---------  7: kd> !analyze -v ******************************************************************************* *                                                                             * *                        Bugcheck Analysis                                    * *                                                                             * *******************************************************************************  SYSTEM_SERVICE_EXCEPTION (3b) An exception happened while executing a system service routine. Arguments: Arg1: 00000000c000001d, Exception code that caused the bugcheck Arg2: fffff8000308e197, Address of the exception record for the exception that caused the bugcheck Arg3: fffff8800b98d780, Address of the context record for the exception that caused the bugcheck Arg4: 0000000000000000, zero.  Debugging Details: ------------------   EXCEPTION_CODE: (NTSTATUS) 0xc000001d - {EXCEPTION}  Illegal Instruction  An attempt was made to execute an illegal instruction.  FAULTING_IP:  nt!SepNormalAccessCheck+367 fffff800`0308e197 61              ???  CONTEXT:  fffff8800b98d780 -- (.cxr 0xfffff8800b98d780) rax=000007fffff7c000 rbx=fffffa8006c86b60 rcx=fffff8800b98e1f1 rdx=00000000000007ff rsi=fffffa8006c86c20 rdi=fffff880009b2180 rip=fffff8000308e197 rsp=fffff8800b98e150 rbp=fffffa8006c86b60  r8=fffffa8008dc70e8  r9=0000000000000000 r10=ffffffffffffff7f r11=fffffa8009f42b01 r12=0000000000000000 r13=0000000000000000 r14=0000000000000001 r15=0000000000000000 iopl=0         nv up ei ng nz na pe nc cs=0010  ss=0018  ds=002b  es=002b  fs=0053  gs=002b             efl=00010282 nt!SepNormalAccessCheck+0x367: fffff800`0308e197 61              ??? Resetting default scope  CUSTOMER_CRASH_COUNT:  1  DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT  BUGCHECK_STR:  0x3B  PROCESS_NAME:  explorer.exe  CURRENT_IRQL:  2  MISALIGNED_IP:  nt!SepNormalAccessCheck+367 fffff800`0308e197 61              ???  LAST_CONTROL_TRANSFER:  from 0000000000000000 to fffff8000308e197  STACK_TEXT:   fffff880`0b98e150 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!SepNormalAccessCheck+0x367   FOLLOWUP_IP:  nt!SepNormalAccessCheck+367 fffff800`0308e197 61              ???  SYMBOL_STACK_INDEX:  0  SYMBOL_NAME:  nt!SepNormalAccessCheck+367  FOLLOWUP_NAME:  MachineOwner  IMAGE_NAME:  hardware  DEBUG_FLR_IMAGE_TIMESTAMP:  0  STACK_COMMAND:  .cxr 0xfffff8800b98d780 ; kb  MODULE_NAME: hardware  FAILURE_BUCKET_ID:  X64_IP_MISALIGNED  BUCKET_ID:  X64_IP_MISALIGNED  Followup: MachineOwner ---------  7: kd> !sym noisy noisy mode - symbol prompts on 7: kd> ,reload        ^ Syntax error in ',reload' 7: kd> .reload DBGHELP: C:\Symbols\ntoskrnl.exe\4C1C44A95dc000\ntoskrnl.exe - OK DBGENG:  C:\Symbols\ntoskrnl.exe\4C1C44A95dc000\ntoskrnl.exe - Mapped image memory DBGHELP: nt - public symbols            c:\symbols\ntkrnlmp.pdb\30092BE745B24FE2A311A936E7B7486F2\ntkrnlmp.pdb Loading Kernel Symbols
Thanks


Ken

Nippe

Okay, installed that driver and made sure its right version now.. (Already installed MSE because tried to solve this problem before too and reports includes all crashes it seems) And I have Comodo firewall, do I have to remove that?

Nippe

Quote�� Quote: Originally Posted by Nippe View Post
Okay, installed that driver and made sure its right version now.. (Already installed MSE because tried to solve this problem before too and reports includes all crashes it seems) And I have Comodo firewall, do I have to remove that?
You should it is often involved.

I am adding things to the below post

Ken J

yowanvista

Today they came back.. Everything started when COM Surrogate stopped working and then everything else crashed.. BSOD didn't come before I pressed power button, report below.

Guest

Seems like this happens daily on first boot?

Guest

I'm getting BSOD after 5 mins from computer startup every first startup of day, after reboot everything works perfectly.

Running 64-bit Win 7 Pro.



EDIT: Seems like reinstalling MSE didn't help.. Any other suggestions?

Guest

Dumps blames MSE, Reinstall it
If you are using Windows Defender turn it off

Code:
Unable to load image \SystemRoot\system32\DRIVERS\MpFilter.sys, Win32 error 0n2 *** WARNING: Unable to verify timestamp for MpFilter.sys *** ERROR: Module load completed but symbols could not be loaded for MpFilter.sys Probably caused by : MpFilter.sys ( MpFilter+8e5c )

Nippe

Ok, reinstalled it.. One thing I forgot to mentoin, sometimes when i boot my pc it just blinks that cursor for a while (between motherboard version screen and "starting up windows" screen and then restart? If that happens pc wont bluescreen after next startup.



Nippe

Seems like reinstalling MSE didn't help (computer crashed after first startup again).. Any other suggestions?

Nippe

I'm getting BSOD after 5 mins from computer startup every first startup of day, after reboot everything works perfectly.

yowanvista

Dump blames MSE, reintsall it
Turn off Windows Defender if you are using it

Code:
Unable to load image \SystemRoot\system32\DRIVERS\MpFilter.sys, Win32 error 0n2 *** WARNING: Unable to verify timestamp for MpFilter.sys *** ERROR: Module load completed but symbols could not be loaded for MpFilter.sys Probably caused by : MpFilter.sys ( MpFilter+8e5c )

Nippe

I reinstalled it, don't help.

yowanvista

Quote�� Quote: Originally Posted by Nippe View Post
I reinstalled it, don't help.
Remove it temporarily

Nippe

Link to orginal thread:
http://www.sevenforums.com/crashes-d...ml#post1110429

I uninstalled MSE as told and problem still excists, uploading new report..

baarod

Quote�� Quote: Originally Posted by yowanvista View Post
Dump blames MSE, reintsall it
Turn off Windows Defender if you are using it

Code:
Unable to load image \SystemRoot\system32\DRIVERS\MpFilter.sys, Win32 error 0n2 *** WARNING: Unable to verify timestamp for MpFilter.sys *** ERROR: Module load completed but symbols could not be loaded for MpFilter.sys Probably caused by : MpFilter.sys ( MpFilter+8e5c )
That's not a fault report -- it's just saying you don't have the symbols loaded for MpFilter.sys. Now go back and clean up the other threads you started on this exact same problem and we'll be able to see what's really been done to help you.

http://www.sevenforums.com/crashes-d...king-bsod.html
http://www.sevenforums.com/crashes-d...d-startup.html
http://www.sevenforums.com/crashes-d...irst-boot.html
http://www.sevenforums.com/crashes-d...d-s-again.html

Ask an operator to help you if you are unable to do this yourself.

Based on the disjoint information I've been able to gather on this you need to uninstall ALL, and I mean every bit, of third-party junk you might have installed to replace firewalls, anti-virus, system tools etc. That means no Comodo, Avast, PCTools, etc. Leave only a current updated version of Microsoft Security Essentials installed for protection. There's nothing wrong with what Microsoft provides and no third-party outfit knows Windows as well as Microsoft. If they claim they hold some special secrets that Microsoft won't tell you they are lying.

This software removal is just to establish a baseline and to eliminate all of the noise that these other software vendors introduce into the debugging stream with all the nasty hacks they use. I'm virtually certain that you will find you have a bad RAM stick or slot so after uninstalling what I've instructed you to, open Start, type "mdsched" and press enter. Reboot when prompted and report back.

Nippe

Quote:
Now go back and clean up the other threads you started on this exact same problem and we'll be able to see what's really been done to help you.
By that you mean to remove old posts?

And I have uninstalled other programs already (atleast they don't shot up in add or remove programs)

baarod

Quote�� Quote: Originally Posted by Nippe View Post
Quote:
Now go back and clean up the other threads you started on this exact same problem and we'll be able to see what's really been done to help you.
By that you mean to remove old posts?

And I have uninstalled other programs already (atleast they don't shot up in add or remove programs)
It would be most beneficial to combine them with the most recent post. They all have to do with your ongoing bugchecks ("BSOD" is an amateur term that just aggravates experts) so having all the information together in one place will keep the folks trying to help you from trying all of the things other have had you try before. I can report this post for possible operator assistance if you'd like...

How'd that memory test work out by the way? Remember that's the most likely root cause here.

Nippe

Quote:
I can report this post for possible operator assistance if you'd like...
That would be awesome

mdsched and memtest both ran perfectly with no errors detected..



CarlTR6

baarod, yowan is correct; the dump blames MpFilter.sys.
Quote:
Probably caused by : Probably caused by : MpFilter.sys
Now as to whether or not that MpFilter.sys is the real cause is another story. The OP has an obsolete driver loaded on his system. I suggest he update the driver or uninstall the hardware.
Quote:
skfiltv.sys Thu Aug 14 02:48:33 2008 - probably Pilote USB audio (WDM); Creative wireless headset; Hs-1200 Digital Wireless Headset. Creative Worldwide Support

baarod

Quote�� Quote: Originally Posted by CarlTR6 View Post
baarod, yowan is correct; the dump blames MpFilter.sys.
Quote:
Probably caused by : Probably caused by : MpFilter.sys
Now as to whether or not that MpFilter.sys is the real cause is another story. The OP has an obsolete driver loaded on his system. I suggest he update the driver or uninstall the hardware.
Quote:
skfiltv.sys Thu Aug 14 02:48:33 2008 - probably Pilote USB audio (WDM); Creative wireless headset; Hs-1200 Digital Wireless Headset. Creative Worldwide Support
Read up in the dump. It cannot load the symbols for the file. As such it has NOTHING to go on to blame it. In fact, it's less than a shot in the dark.

yowanvista

Quote�� Quote: Originally Posted by baarod View Post
Quote�� Quote: Originally Posted by CarlTR6 View Post
baarod, yowan is correct; the dump blames MpFilter.sys.
Quote:
Probably caused by : Probably caused by : MpFilter.sys
Now as to whether or not that MpFilter.sys is the real cause is another story. The OP has an obsolete driver loaded on his system. I suggest he update the driver or uninstall the hardware.
Quote:
skfiltv.sys Thu Aug 14 02:48:33 2008 - probably Pilote USB audio (WDM); Creative wireless headset; Hs-1200 Digital Wireless Headset. Creative Worldwide Support
Read up in the dump. It cannot load the symbols for the file. As such it has NOTHING to go on to blame it. In fact, it's less than a shot in the dark.
This means MpFilter.sys was involved in the crash

baarod

Quote�� Quote: Originally Posted by yowanvista View Post
Quote�� Quote: Originally Posted by baarod View Post
Quote�� Quote: Originally Posted by CarlTR6 View Post
baarod, yowan is correct; the dump blames MpFilter.sys.Now as to whether or not that MpFilter.sys is the real cause is another story. The OP has an obsolete driver loaded on his system. I suggest he update the driver or uninstall the hardware.
Read up in the dump. It cannot load the symbols for the file. As such it has NOTHING to go on to blame it. In fact, it's less than a shot in the dark.
This means MpFilter.sys was involved in the crash
Without the symbols loaded how can it tell?

I'm going to suggest that you follow How to disable Windows Defender in Windows 7 � Simple Help to turn off Defender as well just to prove this point. If the issue goes away, hey, I'm wrong. It's happened once or twice before Just have to make sure that OP followed directions and completely uninstalled MSSE as well. The goal here is to prevent loading of that filesystem filter driver so the debugger doesn't get lost in the filter chain as it traces through it. Since the RAM tests were reported clean I'm suspecting another filesystem filter like a virtual CD or the like.

Nippe

If MpFilter.sys causes crash (should be removed when I uninstall MSE?), why does comouter still bluescreen on first boot..

Quote:
Now as to whether or not that MpFilter.sys is the real cause is another story. The OP has an obsolete driver loaded on his system. I suggest he update the driver or uninstall the hardware. Quote:
skfiltv.sys Thu Aug 14 02:48:33 2008 - probably Pilote USB audio (WDM); Creative wireless headset; Hs-1200 Digital Wireless Headset. Creative Worldwide Support
Thats driver for HS-1200 wireless..? I'm using HS-1000 USB headset, should I remove that then? And how? Creative got some update tool that cannot find any newer version to my drivers.

yowanvista

Quote�� Quote: Originally Posted by Nippe View Post
If MpFilter.sys causes crash (should be removed when I uninstall MSE?), why does comouter still bluescreen on first boot..

Quote:
Now as to whether or not that MpFilter.sys is the real cause is another story. The OP has an obsolete driver loaded on his system. I suggest he update the driver or uninstall the hardware. Quote:
skfiltv.sys Thu Aug 14 02:48:33 2008 - probably Pilote USB audio (WDM); Creative wireless headset; Hs-1200 Digital Wireless Headset. Creative Worldwide Support
Thats driver for HS-1200 wireless..? I'm using HS-1000 USB headset, should I remove that then? And how? Creative got some update tool that cannot find any newer version to my drivers.
Uninstall the driver then download the latest from the manufacturer's website

Nippe

Uninstalled all Creative programs but the driver (skfiltv.sys) is still on my PC, how am I supposed to remove it? And do I even have to reinstall driver after removing?

Places where skfiltv.sys is:

C:\Windows\System32\DriverStore\FileRepository\xfiskv.inf_amd64_neutral_1ce8ee75da7e8191\WinVista\am d64
C:\Windows\System32\DriverStore\FileRepository\xfiskv.inf_amd64_neutral_a25d73415b2fe706\WinVista\am d64
C:\Windows\System32\drivers

yowanvista

Quote�� Quote: Originally Posted by Nippe View Post
Uninstalled all Creative programs but the driver (skfiltv.sys) is still on my PC, how am I supposed to remove it? And do I even have to reinstall driver after removing?

Places where skfiltv.sys is:

C:\Windows\System32\DriverStore\FileRepository\xfiskv.inf_amd64_neutral_1ce8ee75da7e8191\WinVista\am d64
C:\Windows\System32\DriverStore\FileRepository\xfiskv.inf_amd64_neutral_a25d73415b2fe706\WinVista\am d64
C:\Windows\System32\drivers
Delete the leftover driver or just rename it .old

Nippe

Should I just leave those drivers in C:\Windows\System32\DriverStore\FileRepository where they are or try to delete them somehow? Because they need permission from system to be deleted.

CarlTR6

You can leave the ones in the FileRepository. Just rename the one in System32\Drivers. If there is no updated driver later than 2008, the hardware is obsolete and not designed for Win 7.



Nippe

In Creative webpage (Creative Worldwide Support > Fatal1ty USB Gaming Headset HS-1000) they say
Quote:
This download is a driver providing Microsoft� Windows� 7, Windows Vista� and Windows XP support for certain Creative gaming headsets.
So I think that driver should support Windows 7.. Should I try removing it and see if computer don't bluescreen tomorrow? And how can "bluescreen every first startup of the day" be caused by headset driver?

CarlTR6

While a 2008 driver could be OK with Win 7, it is definitely not a Win 7 driver. Win 7 was not even released in 2008. The "magic" date for third party Win 7 drivers is July 13, 2009, or later. I suggest you rename this driver from .sys to .old and reboot. The driver won't load; but your device will not work. See how your system does without this driver. You can always rename it back to .sys.

baarod

Quote�� Quote: Originally Posted by Nippe View Post
And how can "bluescreen every first startup of the day" be caused by headset driver?
It's not. Folks were trying to get you to believe that MpFilter.sys causes your crash but now have changed direction and are blaming headphones. Please follow my instructions here: http://www.sevenforums.com/crashes-d...ml#post1115438, uninstalling Microsoft Security Essentials and then disabling Windows Defender to find the filter driver in the filesystem filter chain that is causing your crash.

CarlTR6

Quote�� Quote: Originally Posted by baarod View Post
Quote�� Quote: Originally Posted by Nippe View Post
And how can "bluescreen every first startup of the day" be caused by headset driver?
It's not. Folks were trying to get you to believe that MpFilter.sys causes your crash but now have changed direction and are blaming headphones. Please follow my instructions here: http://www.sevenforums.com/crashes-d...ml#post1115438, uninstalling Microsoft Security Essentials and then disabling Windows Defender to find the filter driver in the filesystem filter chain that is causing your crash.
Mike, I am trying to eliminate all possible causes as a means of troubleshooting by process of elimination. For the record, I never stated MpFilter.sys was the cause of the crash. I did state that the dump blamed MpFilter.sys and then clearly stated that something else could be conflicting. A 2008 driver is definitely a potential cause of conflict. I am well aware that just because a dump blames a particular driver, that driver may not be the cause.

yowanvista

Quote:
Folks were trying to get you to believe that MpFilter.sys causes your crash
MpFilter.sys was involved in the crash but its impossible to determine if it was that driver the cause, MSE rarely cause BSODs

baarod

Quote�� Quote: Originally Posted by CarlTR6 View Post
Quote�� Quote: Originally Posted by baarod View Post
Quote�� Quote: Originally Posted by Nippe View Post
And how can "bluescreen every first startup of the day" be caused by headset driver?
It's not. Folks were trying to get you to believe that MpFilter.sys causes your crash but now have changed direction and are blaming headphones. Please follow my instructions here: http://www.sevenforums.com/crashes-d...ml#post1115438, uninstalling Microsoft Security Essentials and then disabling Windows Defender to find the filter driver in the filesystem filter chain that is causing your crash.
Mike, I am trying to eliminate all possible causes as a means of troubleshooting by process of elimination. For the record, I never stated MpFilter.sys was the cause of the crash. I did state that the dump blamed MpFilter.sys and then clearly stated that something else could be conflicting. A 2008 driver is definitely a potential cause of conflict. I am well aware that just because a dump blames a particular driver, that driver may not be the cause.
Fair enough. I'm just hoping to get past the symbol block in the dump that's hiding the root cause. I'm betting on another filesystem filter.

baarod

Quote�� Quote: Originally Posted by yowanvista View Post
Quote:
Folks were trying to get you to believe that MpFilter.sys causes your crash
MpFilter.sys was involved in the crash but its impossible to determine if it was that driver the cause, MSE rarely cause BSODs
What's worrying me is that the timestamp on MpFilter.sys cannot be verified. That makes me suspect possible tampering. Since MpFilter.sys is part of both MSE and built into 7 by way of Defender, maybe SFC would be a good exercise?

CarlTR6

I think SFC is a good idea; it certainly cannot hurt anything. I always look to see what the dump analysis blames; but I do not rely on that unless it is something, that experience has taught me, causes conflicts. I agree that filters are a good potential cause of crashes. I also agree with uninstalling Defender and MSE and reinstalling MSE. A fresh install of MSE may cure the problem - unless something else was interfering.

Nippe, run SFC /SCANNOW from a command prompt - right click on Command Prompt and select Run as administrator. At the prompt, type "sfc /scannow" (without the quotes).

Nippe

Wow.. Ran SFC /scannow and it found corrupted files but was unable to fix them, uploading report cause it looks pretty bad :/

Oh, and noticed it ain't "first boot of the day".. If I leave computer without power for about 2 or more hours it crashes after next startup.

baarod

Quote�� Quote: Originally Posted by Nippe View Post
Wow.. Ran SFC /scannow and it found corrupted files but was unable to fix them, uploading report cause it looks pretty bad :/

Oh, and noticed it ain't "first boot of the day".. If I leave computer without power for about 2 or more hours it crashes after next startup.
Very troubling. Any idea what happened? Please list all system related software you have used that is not published by Microsoft. We can likely repair whats occurred but you are reaching a point of diminishing returns rapidly -- persistent crashes, a verifiably corrupted system, etc. It may be a better course of action at this point to backup the files you need and reinstall 7.



Nippe

Hum.. This is a link to very first thread I started after I set up my new PC, it should give most of information you need.

http://www.sevenforums.com/crashes-d...requently.html

CarlTR6

Nippe, run SFC at least three times. From my experience, if SFC find multiple problems, it only corrects them one at a time. Let us know the results after three or four runs with SFC. If this does not do the trick, I concur with baarod, it is time to do a clean reinstall.

Nippe

And programs I got running:

Nippe

Ok.. Ran SFC like 5 times now.. Don't think it managed to fix anything but heres report anyways:

Nippe

So only solution is to do clean install? What about if problems come back?

CarlTR6

You can try a repair install: Repair Install. If this does not work, it's time for a clean install: Clean Install Windows 7.

Nippe

OK, today I decided to reinstall Windows. When computer started installing it crashed after 10% and bluescreened (BAD_POOL_HEADER). That was first startup ofc, after that I tried again and it installed just fine. Seems like its hardware issue?

Nippe

Ran SFC with clean install now and it didn't find any problems. Will see does if bluescreen tomorrow (hope not)

Nippe

Might have found a cause for bluescreens! Had a chat with some guy in WoW about those lags and he said that uninstalling some ASUS programs removed them from him.. So I did so and my lags were gone. He also said that program called "SmartDoctor" which has to do something with graphic card fan speeds caused bluescreens for him while playing. So I googled about that thing and found this site:
ASUSTeK Computer Inc.-Forum- Blue Screen Crashes, ASUS Drivers and Smart Doctor
Quote:
Ok, I really hope someone from ASUS reads this aswell
If not, at least some information regarding windows crashes with ASUS Drivers:
I have experienced *random* blue screens on PC Startup after buying the 8600 nVidia from ASUS - and as I tend to tune everything to the owner settings I installed the whole software suite that comes with it (including Smart Doctor) - and upgraded all to the latest version from the ASUS download site - still blue screens.
Soooo... I went into digging through the stack dumps of windows to check what is actually happening.
Here is what I found:
If you have the Blue Screen Crash just on windows starting - when it starts to load your software uninstall Smart Doctor and it will go away. The problem with Smart Doctor is, that it is trying to acces the driver features to read the Video Card state and data, before the Video Card Driver finishes to initialize / load fully itself. It accesses so, an uninitialized part of the driver and / or card which does lead to a Page Fault in an Unpaged Area (Driver Memory) -> Blue Screen + Reset.
That looks excactly whats been happening for me.. Trying to uninstall those programs and see if that does the trick.

CarlTR6

Yes, it does seem like a hardware issue. I suggest that you run Memtest86 from a cold boot after your computer has been off for a while. Run it for at least 7 passes. This will take 6-8 hours. Follow the instructions in this tutorial: RAM - Test with Memtest86+



Nippe

Seems like computer is still crashing even without any programs installed and SFC don't find any problems.. Going to run Memtest86+ tomorrow (hope it can test 8gb of RAM) and post back results when done.

CarlTR6

Very good. We will be waiting for the results.

Nippe

Okay, I left Memtest86+ running for 6 hours and it seems to have found pretty many problems.. I have no clue how to read those error outputs but seems like errors are between 2gb and 4gb. Guess I just have to start going thru memory sticks 1-by-1 like in RAM - Test with Memtest86+ and see if I can identify bad sticks and then go to shop..

baarod

Quote�� Quote: Originally Posted by Nippe View Post
Okay, I left Memtest86+ running for 6 hours and it seems to have found pretty many problems.. I have no clue how to read those error outputs but seems like errors are between 2gb and 4gb. Guess I just have to start going thru memory sticks 1-by-1 like in RAM - Test with Memtest86+ and see if I can identify bad sticks and then go to shop..
95% of all persistent bugchecks here come down to
1) bad drivers. Only use signed drivers that have passed Microsoft Windows Hardware Compatibility Labs Logo certification. Not only will you get better quality but the driver software has to implement the latest features for the OS it's written for.
2) bad memory. Nobody ever believes this at first. When removing the offending DIMM also removes the bugcheck they usually come around.
3) third party anti-malware and *ahem* "utilities". Nobody knows Windows better than Microsoft. Be suspect of anyone who tells you otherwise. Sure there are exceptions, like Marc Russinovich who started Winternals before Microsoft bought them.
4) malware. It shouldn't surprise you that software whose only aim is to do evil things might not be written with the greatest attention to quality. Techniques such as rootkit injection, polymorphism and obfuscation might cloak this malware so well as to evade detection by even the best scanners but, when it crashes, it gives itself away.

CarlTR6

Quote�� Quote: Originally Posted by Nippe View Post
Okay, I left Memtest86+ running for 6 hours and it seems to have found pretty many problems.. I have no clue how to read those error outputs but seems like errors are between 2gb and 4gb. Guess I just have to start going thru memory sticks 1-by-1 like in RAM - Test with Memtest86+ and see if I can identify bad sticks and then go to shop..
Good job with Memtest. You are correct to now test each stick in one slot. Let Memtest make at least seven passes on each stick. Once you have completed testing each stick, take a known good stick and test each motherboard slot.

Nippe

Tested each individual RAM stick with every of them passing (1 hour testing, 3 passes) and then started reading motherboard manual..
It says that my motherboard (P7H55-M PRO without integrated GPU) doesn't support more than 2 sticks of RAM type I have (CORSAIR CM3X2048-1333C9DHX ver3.3), 4 sticks are only supported with same model but with integrated GPU.
My motherboard seems to support "CORSAIR CM3X1024-1333C9 ver1.1" with 2x1gb sticks. And that manual also says my motherboard won't support any combinations with 4 sticks (why is there even 4 slots then..)

What should I do in this case?

Nippe

Oh, and I cannot test each slot because computer only boots when I have 1 stick in A1 or 2 sticks in A1 and B1 or 4 sticks in all slots.

Nippe

Ran Memtest86+ with 4 sticks again with no errors.. Seems like problems come only after computer has been powered down for more than 2 hours..?

CarlTR6

A cold boot puts more stress on the RAM. You need to run at least 7 passes when testing; 3 is not enough. Some experts recommend 12 or more passes.

Nippe

Well I don't think that my RAM is broken, I think problem is combatibility with my motherboard.

Btw, found a "fix" to this problem: I won't shut down computer anymore, i just sleep it.



CarlTR6

Thanks for the update. RAM problems can definitely be caused by RAM incompatible with the motherboard. That is certainly one way to fix it! I have used that method myself. Of course the real fix, is to resolve the RAM problem.

Nippe

Waking this old thread because got a blue screen after restarting pc to install Windows updates..

I'm still not sure if my RAM causes these problems (I think I scould try to something like linux boot and watch if that causes any problems)

But I'll add new report from blue screen if that shows anything odd.

Nippe

Oh, and Windows error reporting center told that it was caused by a driver (but not what driver), any1 here that can see it from dump?

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